CIO SPEAK
INJECTING TRANSFORMATION INTO THE BANKING DNA “Banks are cognizant of the fact the customer experience is increasingly important. This is especially relevant as regulatory mandates drive product homogeneity in an already overcrowded market. Customer service will only get better. It has to.”
From a technology perspective, how has the year 2017kicked off for the banking and financial sector? What kinds of upward or downward trends do you see? Last year was a good year for kicking off lots of different program in the banking and financial services sector from an Off-shoring
and In-shoring perspective. Foreign banks were confident in their strategic moves to other geographical locations and this year, they will continue to focus intensely in this area. Digitization –The growth of Digitization was not only restricted to retail, investment and private banking space but also towards the
ABDUL RAHMAN JAROUDI, HEAD OF INFORMATION TECHNOLOGY, AJMAN BANK JUNE 2017
THE TITANS
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