TOP GLOBAL CIOs
our internal customers. We challenge each other, trust each other, and acknowledge the contribution of everyone. Our global philosophy is “One Laticrete One Family” and the same we practice.
CAN YOU TELL ME ABOUT A TIME YOU LEAD A CULTURALLY DIVERSE TEAM?
Most of our work is with a culturally diverse team due to global responsibility and having distributed team across different continents. Our team always adopt the local culture and manage local stakeholder accordingly during the Project Lifecycle and support. Sometimes it was challenging due to language, culture, and time zone. Moreover, together as one family we worked and completed projects successfully. Global ERP implementation is the biggest reflection of our diversified multi-cultural team success.
HOW DO YOU SUPPORT COLLABORATION ACROSS DEPARTMENTS?
In any enterprise, each department is directly or indirectly linked and dependent on the other. For me, collaboration is undoubtedly an integral part of a successful work culture today. It helps in problem-solving, open doors for new learning opportunities, fosters trust and empowers the team. Overall, effective collaboration leads to an engaged, more open, and connected workplace or digital workspace.
WHAT ENERGIZES YOU IN YOUR CURRENT ROLE AND WHAT DEPLETES YOU?
The desire of being better energizes me every day and not trying depletes me.
WHICH WAS YOUR MOST SIGNIFICANT CONTRIBUTION IN YOUR CURRENT COMPANY AND HOW DID IT IMPACT OR INFLUENCE THE BUSINESS?
Successful Implementation of global ERP solution for tons of countries across different continents is our biggest contribution as of today. Key impacts are n Global Adoption of Best Practice n Faster reporting and consolidations n Improved operational efficiency and collaboration
WHAT WAS THE MOST DIFFICULT DECISION THAT YOU HAD TO MAKE AS A CIO? WHAT RESULT DID IT YIELD?
Out of many, one of the most difficult decision was to accelerate
one of the countries ERP implementations to finish in record time due to unavoidable occurred risk. It was almost impossible but with the amazing support of the business and IT team, we worked together and did it without compromising on quality! Similarly, a long going pandemic gave us the courage to do remote projects for different time zones and sometimes using the translator. In the end, together we finished projects with flying colours!
WHICH TECHNOLOGY/IES DO YOU THINK WILL DOMINATE ENTERPRISE IT IN THE NEXT FEW YEARS?
Cloud adoption Machine learning (ML) and artificial intelligence (AI) n Industrial IoT (IIoT) n Supply chain technology n Big Data and augmented analytics n Digital experience – AR, VR n Cybersecurity and resilience n n
DO YOU SEE MORE CIOS TAKING UP BOARD POSITIONS?
Boards need the expertise of CIOs about technology capabilities and processes where the company can make the best use to pursue faster ROI, agility, and innovation utilizing technology. CIOs have a role in helping boards see the scope of cybersecurity including how it relates to customers; and how it relates to the bottom line.
ONE DO AND DON’T FOR 2021
Do: Establish the role of technology as a business and innovation partner to design a tech-forward business strategy and embracing agile. Don’t: Never get settled with the already implemented solution and keep looking for new opportunities
MAY 2021
THE TITANS 23