REAL LIFE
SunMoney Solar Group invests in a revolutionary tyre recycling technology SunMoney Solar Group, which runs the largest community solar program in the world and has its own asset-backed clean energy token, the SDBN2, recently invested in a revolutionary tyre-recycling technology. The futuristic technology’s efficient system, whose solution SunMoney Solar invested in, has a zero carbon footprint of its own, along with a minimal energy requirement during the recycling process, thus drastically reducing its environmental impact. The tyre recycling technology is part of SunMoney Solar’s larger effort to create a more sustainable future for all of its stakeholders. As part of its commitment to sustainability and corporate responsibility, SunMoney Solar is working hard to develop cleaner energy sources and investments. The all-new tyre recycling technology has been developed by a cooperation between an Austrian and a Swiss company and uses advanced machinery and processes to break down used tyres into their component materials without releasing any harmful emissions into the atmosphere i.e. zero carbon footprint. The material produced can then be reused to create new products such as insulation foam, playground surfaces, rubber mats or even artificial turf for sports fields. Tires, when burnt as a source of fuel instead of recycling them
(Left to right) Zoltan Rendes, Gabor Eisenbart, Peter Bahorecz, SunMoney Solar Group properly, emit a lot of harmful chemicals in the environment. They also throw off tiny plastic polymers into their surroundings that more often than not end up as pollutants in waterways. The groundbreaking technology is set to have a major impact on global waste management practices. By utilizing this advanced recycling process, companies can reduce their environmental footprint while still producing high quality products without any additional cost or effort. Not only does this process help reduce waste by diverting it from landfill sites; it also helps save money on purchasing new materials for manufacturing purposes.
SolarWinds adds transformative AI features to IT service management solutions SolarWinds, a leading provider of simple, powerful, and secure observability and IT management software, announces it is adding transformative artificial intelligence (AI) and machine learning (ML) capabilities to its IT service management (ITSM) solutions. The new AI features include a virtual agent to help users solve everyday IT problems and guided incident resolution to empower agents with the information they need to effectively resolve complex issues. The new SolarWinds Service Desk additions are designed to reduce ticket volume by enabling users to remediate easier-to-solve issues so IT practitioners can focus on the complex issues requiring their expertise. The Service Desk AI virtual agent can answer user questions and support troubleshooting. By constantly learning based on interactions with users, the virtual agent adapts over time to provide the most helpful and relevant information and help solve issues based on each customer’s
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specific needs. The cloud-native SolarWinds Service Desk solution is highly regarded in the industry for being easy to use and effective for users and agents while providing quick time to value. Automated ticket routing, AI-powered smart suggestions, and the new virtual agent within Service Desk all help ensure agents can efficiently deliver services across the organization. Customers can also enhance and personalize Service Desk through integrations with over 200 popular cloud applications. SolarWinds solutions are rooted in the company’s deep connection with tech professionals. The company engaged directly with customers through THWACK, its community of over 180,000 users, to develop and test the new AI capabilities and ensure they make it easier for IT pros to do their jobs. A recent survey of SolarWinds customers found the new Service Desk AI features enabled IT teams to reduce ticket resolution time by 24% and save an aver-
Cullen Childress, GVP of product management at SolarWinds. age of 23 hours per week. Surveyed Service Desk customers have also reported a reduction in downtime of 21% on average and a 24% average increase in progress toward achieving service-level agreements (SLAs).
J U N E 2023
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