January 2015 by Enterprise Channels

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JANUARY 2015

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BUILDING A SMART INDIA The vendors are doing everything they can to get a piece of the pie, it is the partners who can get the maximum advantage. /18

ECIND012015RS20 TECHTALK AT THE CUSTOMERS’ PLACE /22

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For more performance information, visit cisco.com/go/ucsbenchmarks. 1. Cisco UCS C220 M3 server SPECjbb2013 Multi-JVM score of 62,393 max-jOPS, 23,505 critical-jOPS, based on 2-socket x86-based results published on www.spec.org as of 1/1/2014. SPEC® and SPECjbb® are registered trademarks of Standard Performance Evaluation Corporation. 2. Based on TPC Benchmark C Results on 2 Processor Systems as of 1/1/2014. Cisco UCS C240 M3 High-Density Rack Server with Oracle Database 11g Release 2 Standard Edition One, 1,609,186.39 tpmC, $0.47/tpmC, available 9/27/12 compared to IBM Power 780 Server Model 9179-MHB with IBM DB2 9.5, 1,200,011.00 tpmC, $0.69/tpmC, available 10/13/10. TPC Benchmark C® is a trademark of the Transaction Performance Processing Council (TPC). The performance results described here are derived from detailed benchmark results available at http://www.spec.org and http://www.tpc.org as of 1-15-2013. 3. Based on Cisco UCS B200 M3 #1 score of 1,017,639 employees per hour on the Oracle E-Business Suite R12 (12.1.3) Extra-Large Model Payroll Benchmark as of 1/1/2014. Full benchmark report available at http://www.oracle.com/us/ solutions/ benchmark/apps-benchmark/ results-166922.html ©2014 Cisco and/or its affiliates. All rights reserved. All third-party products belong to the companies that own them. Cisco, the Cisco logo, and Cisco UCS are trademarks or registered trademarks of Cisco. Intel, the Intel logo, Xeon and XeonInside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries. All other trademarks are the property of their respective owners.

EDITORIAL

Welcome to 2015!

S A N J AY M A H A PAT R A S A N J AY @ E N T E R P R I S E C H A N N E L S . C O M

This year, the voice of the people sounds more warm while greeting each other in the IT industry. There is confidence in the air. People realise about what they have done. They have brought in a party to the power with absolute majority and that party in government is in resonance with the sentiment of the people and IT industry. Sometime back I was sitting with the senior management of Cisco India and they were of view that they would keep on investing in the areas of IOT, analytics, cloud computing, big data and mobility this year. They are of strong view that 100 smart cities that are getting created in India would drive the market to a positive growth. There are a lot of infrastructure projects also in the pipeline which will open up opportunity for the entire industry. The growth of market for next five years from 2015 would attract a lot of workforce and engage every partner, ISV, ISP, SP, CSP, integrators and vendors. The projects would be delivered on a PPP model and there would be no competition among each other as the role will be defined for each of the players. Cisco, therefore is building up various new categories of partnerships, which will be the consortium of ISVs, MSIs and normal channel partners to address the future needs of the market. The company is getting its ecosystem ready with all required capabilities and certifications so that whenever there is a call for the action, they can address. When the market is ready to deploy all necessary technologies to make their organizations smarter, their priority is moving to enabling the information workers with right mobile devises and management so that they can contribute to the organization from any location and any time. In order to make that possible, the CIOs are evaluating various forms of cloud solutions from various vendors. They are also taking the security piece very seriously. I was speaking to Arun Kumar Parameswaran, MD, VMware India sometime back. He told that in the last 3-4 months, any CIO he is meeting, he is coming to hear about how to implement right mobility policy so that their data is not hacked by the external forces or their network does not get infected by malicious codes. So mobility is becoming priority for the enterprises along with social media and analytics. This is very good piece of news in the market reason being the focus on mobility and social media will certainly lead to the growth of cloud computing of some sorts. ë

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JA N U A R Y 2015

CONTENTS VOLUME 02 ISSUE 12 JANUARY 2015 W W W. E N T E R P R I S E C H A N N E L S . C O M

2015

COVER STORY

BUILDING A SMART INDIA

The vendors are doing everything they can to get a piece of the pie, it is the partners who can get the maximum advantage. /18

CLOUD COMPUTING /15

Oracle Takes Cloud Seriously MARK LEWIS SENIOR VICE PRESIDENT, ALLIANCES & CHANNELS, ORACLE APAC

MY VIEWS /23

“Intel Looks at Partnerships to Build Smart City EcoSystem” SATISH JADHAV DIRECTOR – IOT, EMBEDDED SALES GROUP, INTEL SOUTH ASIA

INNOVATION /30

DELL LATITUDE 14 SERIES

NETWORKING 8 Security Prediction for 2015 /26

Dell Latitude 14 Rugged Extreme notebook and the Latitude 12 Rugged Extreme convertible notebooks are designed keeping in mind the hazards faced by users who operate in extreme conditions such as dust,

ENTERPRISE SECURITY /29

Ransomware to Evolve in 2015 SANJAY KATKAR CTO, QUICK HEAL TECHNOLOGIES

EDITORIAL:::::::::::::::::::::::::::::::::::::::::::::::::::: 04 CHANNELSTREET:::::::::::::::::::::::::::::::::::::: 06 STRATEGY 2015 ::::::::::::::::::::::::::::::::::::

MOBILITY : :::::::::::::::::::::::::::::::::::::::::::::::::::: 25 INNOVATION::::::::::::::::::::::::::::::::::::::::::::::::: 30

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CHANNEL

STREET CA JOINS WORLD ECONOMIC FORUM’S FIGHT AGAINST CORRUPTION

CA Technologies said it has joined the World Economic Forum’s Partnering Against Corruption Initiative (PACI), a leading global business voice on anticorruption and transparency. The announcement was made from the 45th Annual World Economic Forum taking place in Davos, Switzerland, running through 24 January. Chaired by David Seaton, chief executive officer at the Fluor Corporation, the PACI Vanguard is comprised of CEOs from the more than 100 leading companies that are PACI members, who are shaping the strategic agenda of PACI and serve as global champions committed to zero tolerance against corruption.

BROCADE HELPING CUSTOMERS ACCELERATE THEIR SDN JOURNEY Brocade has reinforced its commitment to helping customers accelerate their journey to open and agile Software-Defined Networking (SDN) by offering a free one-year license for its recently released Brocade Vyatta Controller. Available as a free download, the Brocade Vyatta Controller allows enterprises and service providers to explore and vet their SDN use cases without investing in expensive and time-consuming hardware acquisitions or software integrations announced the press release. The free license provides management of up to five physical or virtual network nodes in a non-production environment and includes 60 days of free 24x7 worldwide accesses to the world-class Brocade Technical Assistance Center.

JA N U A R Y 2015

ADAIRE FOX-MARTIN, PRESIDENT OF SAP APJ

Cloud and HANA Drives SAP APJ Growth SAP SE full-year earnings posted strong 59% growth year-over-year in non-IFRS cloud subscriptions and support revenue (60% at constant currencies) in Asia Pacific Japan (APJ) in 2014, driven by a strong demand for the SAP Cloud portfolio and the SAP HANA platform. Non-IFRS cloud subscriptions and support revenue also grew 98% year-over-year (87% at constant currencies) in Q4 across APJ. SAP’s solid performance for the year in APJ reflected robust migration of existing and new customers to SAP Cloud and strength in its core SAP HANA and Analytics businesses announced the press release. India delivered strong double-digit software revenue growth in Q4. The company also continued to see broad adoption of SAP HANA across industries and use cases in APJ. Non-IFRS software and software-related service revenue grew 6% (2% at constant currencies) in Q4. “Our strategy over the longer term is to have

new and existing customers operating on the SAP HANA platform,” said Adaire Fox-Martin, President of SAP APJ. “We’ll continue to focus on our customer in everything that we do, and we have a duty to help them run better, run simple in the SAP Cloud powered by SAP HANA.” The rise of e-commerce in the region is also boosting demand for omni-channel commerce solutions from hybris and cloud-based procurement and trading network from Ariba. Both hybris and Ariba are SAP companies. Increased demand for the SAP HANA platform was reflected in accelerated growth for SAP Business Suite powered by SAP HANA. SAP acquired hybris in 2013 and the company officially became part of SAP from January 1, 2015. hybris was named as a Leader in Gartner’s latest ‘Magic Quadrant for Digital Commerce’ in late September, reflecting the strengthening of its position in the e-commerce market through 2014.

www.cyberoam.com

Turning CIO into the next-generation catalyst Cyberoam NGFWs enable enterprise CIOs harness IT & network transformation with insights beyond security, helping them innovate, monetize and differentiate.

Key business benefits of Cyberoam NGFWs to CIOs: • Next-generation threat protection (also secures critical infrastructure / SCADA networks)

• Wirespeed gigabit performance • Visibility into BYOD and Virtual environments • Easy compliance • On-appliance Web Application Firewall (WAF)

Also available through

NICSI / NIC

Cyberoam Product Line : Network security appliances (Next-Generation Firewalls/UTMs)

Centralized Management (Hardware & Virtual)

Centralized Reporting

Advts.indd 3

18-11-2014 16:03:21

CHANNEL STREET

Dell Received CIO Choice Award CIO Choice, a B2B platform to honor organizations’ products, services and solutions in the B2B space, has recognized Dell in the prestigious CIO Choice Award 2015. Dell was awarded under seven categories - Data Centre Consultant, Data Centre Transformation Services, Laptop, Network Security, Networking –Active, Server Virtualization and Storage – Hardware. Sudharsan R, Commercial Marketing Head, Dell India , added “Our end-to-end approach coupled with our new GTM strategy to increase the coverage of our products and solutions across India has made world-class technology accessible to organizations in India. We are humbled by the recognitions awarded which gives us greater

confidence as we move ahead in our journey as a leading enterprise solutions provider.” “A strong return to growth is expected next year in the Indian data center infrastructure market, and the market will be buoyed by an overall increase in sentiments and a strong resurgence of growth-related projects across verticals such as banking, insurance, telecom and the government segment,” said Aman Munglani, research director at Gartner. “While much of the SMB segment is likely to focus on infrastructure build up, large enterprises within the segments mentioned above will look at infrastructure replacement and growth related projects covering mobility, cloud and big data.”

TAKE SOLUTIONS CREATES ‘NAVITAS’ TAKE Solutions has launched Navitas – a pure-play Life Sciences solutions company, by bringing together the proven expert teams of TAKE Life Sciences and WCI Consulting. Navitas has been created within TAKE Solutions to stand as a differentiated entity offering niche solutions for the Pharma/Biotech industry. The restructuring of the business is an integral part of TAKE’s go-to-market strategy to meet multiple objectives such as catering to the regulatory demands of clients and creating a more efficient organization which can focus on innovation announced the press release. The capabilities of the new Life Sciences arm of TAKE Solutions covers Industry leading networks, strategic & change management consulting, technology and services which are focused on the Clinical, Regulatory, Safety and Compliance domains.The new pure-play Life Sciences solutions company will cater to clients ranging in size and complexity. Srinivasan H R, Vice-Chairman and MD, TAKE Solutions & Chairman, Navitas, said, “There is a demand in the global Pharma/Life Sciences market for regulatory compliance and customized solutions to meet business needs. The total addressable market of the Life Science industry is valued at USD 15.9 billion. Our move to create a new brand is to meet the demand of this market in time to emerge as a competent and differentiated player. We have seen immense positive growth in this segment with our solutions in this space resonating well with customers. Our plan is to capitalize on it, gear up to meet the changing business environments and compete with industry leaders.”

HDS UPGRADES ITS CONTENT PLATFORM PORTFOLIO Hitachi Data Systems Corporation (HDS) has announced new capabilities in its entire Hitachi Content Platform portfolio. HDS introduced the new Hitachi Content Platform (HCP) S10, which extends the existing HDS hybrid architecture by adding another low cost tier. The company also updated Hitachi Data Ingestor and HCP Anywhere to enable secure – and unified – mobile access to both cloud and enterprise data. The enhanced HCP portfolio allows organizations to seamlessly transform to a cloud, mobile, open source and service-driven IT environment, while protecting their existing investments announced the press release. The Hitachi Content Platform portfolio is the only portfolio that offers integrated solutions for private and hybrid cloud, Openstack, elastic scale backup-free cloud gateways, file sync and share, and mobile access to enterprise NAS file shares from a single architecture. This integrated portfolio is designed, tested and supported from a single vendor and eliminates the complexity of do-ityourself private and hybrid cloud. By using a common platform, customers can enjoy superior cost optimization across multiple use cases, eliminate solution silos, and improve manageability and security from a single point of control.

ORACLE LAUNCHES NEW GENERATION OF INTEGRATED APPLIANCES Oracle Executive Chairman of the Board and CTO Larry Ellison has outlined Oracle’s strategy for reducing customer costs and increasing value with a new generation of engineered systems, including Oracle’s new Virtual Compute Appliance X5, Oracle FS1 Series Flash Storage System, and sixth-generation Oracle Exadata

Database Machine X5. Oracle’s integrated appliances are simple to use and ready for production deployment out of the box announced the press release. Oracle experts integrate, optimize, automate, test, patch, and support the full software and hardware stack, significantly lowering customer costs.

JA N U A R Y 2015

LARY ELISON, EXECUTIVE CHAIRMAN OF THE BOARD AND CTO, ORACLE

“We’re going to compete for that core data center business. Our appliances and engineered systems deliver the highest performance by a large margin at the lowest purchase price for the data center core. They get the job done faster, more securely and more reliably than any competitive offering available today,” said Ellison.

CHANNEL STREET

Extreme Networks Releases PartnerLink Mobile App Extreme Networks has announced PartnerLink, a mobile application available to the Extreme Partner Network (EPN) and associated sales teams, enabling Extreme partners across the globe to accelerate the sales process and close business faster by providing easy access to key sales and marketing content from a smart phone or tablet anytime, anywhere. The new EPN PartnerLink Mobile App supports iOS, Android and Blackberry devices and is designed to broaden partner access, engage partners with relevant content and increase the

ASPECT BAGS CIO CHOICE AWARD Aspect Software said it has won the CIO Choice Award second year in a row. The awards are organized by Centre of Recognition & Excellence in association with KPMG as their partners. For Aspect the award came within a month of becoming one of finalist in the Technology Category at the Call Centre Summit Middle East. The CIO Choice awards act as platform to recognize and honor products, services and solutions based on the preferences of CIOs and ICT decision makers. The winner of the award is determined by using an independent survey of the CIOs across the country on product performance, customer satisfaction and continued customer service. While recognizing vendors for their solutions, the awards also aid the CIO community in finding and considering the most preferred and stable products and solutions. Whereas the Call Center Summit is organized by IQPC; it is the only call centre event in the region to feature proven and peer-led case studies from the region’s most customer centric brands. The summit acts as a platform to showcase the latest technologies in the call center space to companies from various industries like Telecom, Banking, Insurance, Retail, etc. Commenting on the recognition Sanjay Gupta, MD (ASEAN, India & Middle East), said, “These recognitions are a testament to Aspect’s efforts in developing state of the art solutions to help our clients achieve their goals.”

awareness and uptake of products, programs and promotions. PartnerLink empowers sales teams to act on current product promotions, to better respond to customer requests and allows them to close deals on the go, which has become a requirement in today’s increasingly connected world. PartnerLink will allow Extreme Networks’ authorized partners to register sales opportunities on the fly, and provides easily accessible content like product promotions, the latest customer case studies, datasheets, and competitive sales battle cards.

NEW HGST SSDS TO HELP EXPEDITE BIG DATA ANALYTICS HGST is previewing a new architecture for solid-state drives (SSDs) that enables applications to provide faster insights to the data-intensive questions of tomorrow. The demonstration shows unprecedented SSD performance levels that are achieved by utilizing a combination of HGST’s new, latencyoptimized interface protocols with next-generation non-volatile memory STEVE CAMPBELL, components announced the press release. CHIEF TECHNOLOGY OFFICER, HGST The SSD demonstration utilizes a PCIe interface and delivers three million random read IOs per second of 512 Bytes each “The PCM SSD demonstration is a great example for how HGST sets the pace of the rapidly evolving storage industry,” said Steve Campbell, chief technology officer, HGST.

ALLIED TELESIS FORMS A NEW DIVISION Allied Telesis, a global provider of secure IP/Ethernet switching solutions, has formed Allied Telesis Wireless, Ltd., a division of Allied Telesis Group. The new entity incorporates the former Extricom team and the assets acquired: intellectual property, advanced technologies, product portfolio, and its established customer base. Allied Telesis Wireless was created to further enhance the leading networking manufacturer’s existing converged wired and wireless solutions portfolio. This Extricom product portfolio has been successfully deployed for over a decade in challenging environments such as large public venues, warehouse/logistics/industrial manufacturing facilities, schools, and hospitals throughout North America, Europe, and Asia announced the press release.

HP AND ALCATEL-LUCENT STRENGTHEN PARTNERSHIP HP and Alcatel-Lucent have expanded their global alliance to help the world’s largest organizations and service providers build network-enabled, distributed cloud solutions to create new business opportunities and greater efficiencies, while improving customer service.

The partnership incorporates selected Alcatel-Lucent IP routing and optical products into HP’s existing routing and storage portfolios, allowing organizations to more efficiently leverage the convergence of IT and telecommunications to realize reduced complexity and greater agility.

“HP and Alcatel-Lucent’s expanded alliance demonstrates our deep joint commitment to help large organizations and service providers transform and disrupt their respective industries and markets,” said Rajesh Dhar, Senior Director, Technology Services, HP. “We do this by taking

each other’s best-in-class flagship products from our respective IT and networking portfolios, to deliver a unique set of data center and network solutions that reduce complexity, lower OPEX and boost agility to accelerate innovation of new products and services.”

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CHANNEL STREET

NTT DATA Wins the Global ERP Support Contract NTT DATA recently announced a multi-year deal with Daimler for global ERP support services. The agreement will see NTT DATA, one of the leading global IT services providers, work closely with the Shared Services Centres of Daimler, in Mercedes-Benz Research and Development, India (MBRDI) Bangalore, and Mercedes-Benz Türk, Istanbul, to provide application support service for ERP templates. The Shared Services Centres have been recently created to increase the support to ensure growing global IT requirements are met. They are tasked with handling 75 per cent of all ERP -related support requests and bringing in external expertise, such as NTT DATA, to help them deliver this. Naoshi Yoshida, Head - Global Automotive and Enterprise Sales, NTT DATA Corporation, Tokyo, Japan, said, “We are extremely excited to have been chosen as a preferred technology partner for Daimler. With this contract, we will be able to further scale up and accelerate our

presence in the APAC markets, strengthen our client base in India, enhance our expertise and business knowledge of Automakers and other manufacturing industries. The term of the deal will cover all template-based applications including operations, basis and development services.” Mr. Sanjeev Welling, Vice President, India Business, NTT DATA Global Delivery Services Limited, India, added, “Our skill sets and understanding on the project ensured this win. As this large-sized project will have India as a major hub, it would help us expand on our Indian footprint adding to numerous job opportunities and bringing in technological advancements within the country.” NTT DATA is tasked with providing support for the ERP applications within Mercedes-Benz working in close collaboration with MBRDI, the Turkish and the Americas operations. The team will cover all template-based applications including Operations, BASIS and Development services.

ALCATEL-LUCENT ENTERPRISE SELECTED FOR GIFT PROJECT Alcatel-Lucent Enterprise has been selected as the communications and networking solutions provider, contributing to building the world’s best smart city through the GIFT project with Newgen, the lead member of GIFT ICT Concessionarie. GIFT will serve as a model for the world’s best smart cities in terms of quality of life, infrastructure and ambience, and is the first of its kind in India. Conceptualised as a global financial and IT services hub, GIFT is designed to supersede globally benchmarked financial centers such as Shinjuku, Tokyo; Lujiazui, Shanghai; La Defense, Paris; and the London Dockyards. Spanning 3.58 sq. kilometers, the smart city will contain commercial, residential and social areas, consisting of global trade and financial centres, exhibition complexes, city services establishments, and residential structures. The Alcatel-Lucent Enterprise Solutions will improve the everyday efficiency of each person in the Smart City by delivering a personalized connected experience.

LARGE FORMAT PRINTER MARKET TO REACH $31.0 MILLION IN 2015 According to 6Wresearch, India Large Format Printer market is estimated to reach $31.0 million in 2015. In India large format printer market, Roll to Roll LFPs have prominently fueled the growth of the overall market. Usage of roll to roll printers across various applications such as print media, textile, architectural, banners, and signboards have led for their market dominance. In the forecast period, share of flatbed large format printers is expected to increase due to their adoption in the advertising and packaging industry announced the press release. In India, large format printers with resolution- 1200x1200, 1440x1440, 2400x1200 and 2880x1400 DPI are more popular, cumulatively these accounted for more than 70% of the overall market revenues. India primarily imports large format printers from international market, but, with rising demand for large format printers players are expected to set up their manufacturing facilities in the country. Hewlett Packard has set up their plant to meet this rising demand in the Indian market. The key players in India’s large format printers market are namelyHP, Canon, Epson and Roland. Amongst all regions, Southern region leads the market as the region is witnessing several infrastructure development activities and increasing advertisement spending.

ALTIMETRIK GOES FOR ORACLE HCM CLOUD AND ORACLE ERP CLOUD Altimetrik, a US-based Global Solutions Provider and Technology Innovation organization has chosen Oracle Human Capital Management (HCM) Cloud and Oracle Project Resource Management Cloud, part of Oracle Enterprise Resource Planning (ERP) Cloud, to standardize their People Experience (PE) business practices and its

resource management/utilization processes. Altimetrik is a Gold-level member of Oracle PartnerNetwork houses an experienced Capability Center for Oracle solutions which has decided to take-on the challenge of implementing the Oracle HCM & Oracle Project Resource Management Cloud with the help

JA N U A R Y 2015

of its Oracle Fusion Certified workforce. With this deployment, Altimetrik’s People Experience (PE) division (a.k.a HR division), will be able to focus on strategic and developmental facets of HR that fulfill employee satisfaction and company goals, with Oracle HCM Cloud managing HR’s transactional

aspects at the back end announced the press release. Capability managers responsible for employee career growth and work allocation mechanisms which are non-linear will be able to know what exactly their employees are doing and how they are being cross-leveraged across strategic initiatives.

CHANNEL STREET IN PUBLIC

“As India embarks on its digital journey and third platform adoption and acceptance rises, storage requirements have started to outpace the traditional planning processes” GAURAV SHARMA OF IDC

IBM Unfurls z13 Mainframe IBM has launched the z13 mainframe in India. One of the most sophisticated computer systems ever built, it delivers scale and economics together with real-time encryption and analytics to help meet the expectations of consumers for speed and safety for trillions of transactions in the mobile economy announced the press release. The z13 system culminates a $1 billion investment, five years of development, exploits the innovation of more than 500 new patents and represents a collaboration with more than 60 clients further added the release. Viswanath Ramaswamy, Country Leader Server Solutions (POWER & Mainframe), IBM India, said, “The z13 is designed to handle billions of transactions for the mobile economy. Only the IBM mainframe can put the power of the

world’s most secure datacenters in the palm of your hand.” As part of this announcement, IBM will also unveil a preview of new z/OS software that delivers advanced analytic and data serving capabilities. When available, this new operating system will expand the ability of z13 to process in-memory analytics and provide analysis on mobile transactions, helping clients to further extend mainframe enterprise applications to the mobile user. IBM Global Financing offerings for the new model z13 include customized Fair Market Value leases with payment deferrals for credit qualified customers that want to upgrade from older models to z13, convert an owned z system to leasing while upgrading, or acquire a net new z13.

SECONDS

COMMVAULT BRINGS ENDPOINT DATA PROTECTION TO MARKET CommVault has launched Simpana for Endpoint Data Protection, a new solution set designed to help protect and enable the mobile workforce by efficiently backing-up laptops, desktops and mobile devices and providing secure access and self-service capabilities. Available as a standalone solution set to offer simplified pricing and packaging options, Simpana for Endpoint Data Protection empowers organizations to reduce cost and risk by protecting against data loss and enabling enterprise-wide compliance and eDiscovery, while increasing productivity across the enterprise through self-service capabilities for data restore, secure file sharing and advanced data analytics and reporting announced the press release. KASPERSKY LAB FEATURED IN GARTNER MAGIC QUADRANT Kaspersky Lab has been named a “Leader” in the Gartner Magic Quadrant for Endpoint Protection Platforms*. The company was placed

GLOBAL INSURERS TO INCREASE IT SPEND TO OVER US$100 BILLION

in the leader’s quadrant for the fourth year in a

The global Insurance industry will increase IT spending to almost US$101 billion in 2015, a Yearon-Year (YoY) increase of 4.4% compared to 2014, with rigorous investments in technologies to boost efficiencies and innovation. This was unveiled in the recently published report by IDC Financial Insights, “Global Insurance 2015 Top 10 Predictions: Perils and Prospects for the New Year” (January 2015, IDC Financial Insights Doc #AP250896), that presents its top 10 perspectives on the perils and prospects for the global consumer and commercial, life and non-life insurance markets for 2015. Li-May Chew, CFA, associate research director, and global lead for IDC Financial Insights’ Worldwide Insurance Advisory Service, sees investments centering around new core applications development and management such as data warehousing, claims and policy administration systems. These replacements or refreshes are required as legacy IT systems become increasingly complex, inflexible, and archaic, to the point of negatively affecting technology integration and interoperability.

Gartner experts.

row based on both the “completeness of vision” and “ability to execute” categories specified by Kaspersky Lab was included in leaders quadrant for the fourth consecutive year based on completeness of vision and ability to execute. The company has continued to improve its position in the quadrant and was positioned second furthest for “completeness of vision” in the leaders quadrant. HP EXPANDS ITS CONSULTING AND SERVICES CAPABILITY HP offers expanded consulting and support services to help customers as they transition to the New Style of IT. Based on proven experience

PANASONIC AND RCOM LAUNCHES CLOUD-BASED VIDEO SURVEILLANCE

building and supporting cloud, mobility and big data solutions, HP experts in Technology Services now offer new consulting services for software-defined infrastructure and new support

Panasonic India in association with Reliance Communications (RCOM), has launched Cloud Video Intelli-Surveillance -- an end-to-end video surveillance solution -- with advanced analytics for the Enterprise segment. Combining Panasonic’s global domain expertise in surveillance cameras and video analytics with Reliance’s countrywide network and data center infrastructure, Cloud Video Intelli-Surveillance is designed as an integrated solution to bring advanced surveillance within easy reach to Enterprises across the country announced the press release. RCOM’s Enterprise Business arm will take this solution to the market, leveraging its deep relationship with over 39,000 businesses across the country.

services that help customers realize more agility and reliability from their infrastructure. “IT organizations are at a unique intersection whereby they must keep top of mind day-to-day IT needs, yet continue to innovate with softwaredefined, hybrid and converged approaches for tomorrow’s infrastructure,” said Rajesh Dhar, Senior Director, Technology Services, HP India.

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CHANNEL STREET

Ericsson wins big at 2015 Compass Intelligence Awards Ericsson was a winner across four categories at the Compass Intelligence Awards ceremony held during the Consumer Electronics Show in Las Vegas on January 7. The annual program recognizes the best mobile computing, wireless data communications, Machine-to-Machine, and eco-friendly products and services offered in the market during the past year. Ericsson was named M2M Technology Company of the Year for its innovations that included development of Ericsson M2M Service Enablement, which is a robust and proven foundation that includes everything needed to create and evolve industry specific solutions that rely on M2M technologies.

Another highlighted solution was Ericsson Connected Vehicle Cloud, which was recognized as the Connected Car Platform of the Year, as part of Compass’ A-List IoT Companies of Excellence Awards. Ericsson Service Innovation Framework, which provides an open platform for collaborative development and delivery of a wide range of digital and M2M services addressing vertical industry value chains, service providers implementing SDN and NFV, and cloud service providers, was a winner in the Mobile Software category for Network Software, Services and Analytics.

ORACLE REVEALS NEW STRATEGIES AT ORACLE INDIA PARTNER FORUM At the India Partner Forum (IPF 2015) being held in Bangkok, Jan 7 – 9, 2015, Oracle India provided partners with the strategies, insights and resources they need to succeed and profit with Oracle. The event also recognized partner organizations for innovative deployment of Oracle technology and also their contribution towards helping acquire and maintain market leadership in multiple product and solution categories. The three day summit saw participation from over 100 channel partners, and the program entailed discussions on new Oracle PartnerNetwork programs, especially covering the new focus areas such as cloud, engineered systems, Oracle-on-Oracle and mobility. Additionally, the event showcased a variety of panel discussions that covered ‘hot spots in the India market’. Leaders of new business divisions at Oracle India, from Public Sector Business and Geo-expansion business, also spoke of the avenues available to partner firms to expand their business models with Oracle’s diverse portfolio and business focus. One of the most exciting sessions at the India Partner Forum 2015 was the presentation by Asim Khan, Former CIO, Team USA who discussed the essential technology tools that played a critical role in helping Oracle Team USA win the America’s Cup. These technology tools included innovative use of data collection, real-time analytics, performance sailing technology, historical analysis and extreme database performance.

SYNECHRON ACQUIRES TEAM TRADE Synechron acquires Team Trade, a Paris-based firm specializing in software integration and business consulting. This acquisition will significantly enhance Synechron’s consulting and systems integration expertise as well as grow its footprint in the European market. “The acquisition of Team Trade strengthens our ambition of providing high-end consulting, IT services and software integration for top financial institutions. Team Trade has unique capabilities in software packages such as Murex and Calypso, which are widely used by top financial institutions. Acquiring this skillset has been a top priority for us. In addition, we now have an even richer list of European clients such as BNP Paribas, CréditAgricole, Natixis, SociétéGénérale and many others,” said Faisal Husain, co-founder and CEO of Synechron. “Synechron and Team Trade share common values and growth plans, making this acquisition a perfect cultural as well as strategic fit. We are confident that their team will add to our expertise and will be a great asset to us.” Synechron expects the acquisition to further accelerate its fast-track growth. With Team Trade, Synechron’s annualized run-rate revenue will be in excess of $285m USD. The company has been growing at a compound annual growth rate (CAGR) exceeding 35% for the past six years.

VIDEOCON TELECOM TO HAVE NATIONAL FOOTPRINT - BROADBAND Videocon Telecom, the telecom brand of the $4 billion worth Videocon Group, has started the New Year on a high note. The Department of Telecommunications (DoT) has on January 06, 2015 granted to the Company a Unified License - ISP (Category-A) thereby permitting the Company to provide Internet Services all over India

The telco is already successfully running Broadband services under the brand name of “Connect Broadband” in Punjab and is the market leader in internet broadband segment in the state. Having the distinction of being the first ISP in Punjab to rollout FTTX services (Fiber To The Endpoint ) in Punjab service area, the telco

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plans to extend this stable and reliable service across the country eventually including other services like Internet Leased Lines, Point to Point Leased circuits, hosted and cloud services and data networks through MPLS etc. The telco plans to invest over Rs 340 Cr with next 1 year for rollout of ISP services in 6 to 7 circles,

the investment shall include cost of ISP license, cost of Network deployment and investment in Hot spots etc. The telco plans to follow the strategy of aggressive data play, which is what is being adapted by an upcoming Telecom giant.

CHANNEL STREET

Dell Leads in the x86 Servers Dell India was the No.1 x86 server vendor in India in revenue terms in Q3 2014 based on IDC’s Asia/Pacific Quarterly x86 Server Strategist Tracker, Q3 2014 (July – Sept 2014) December release. Dell cornered 38% revenue share of the India x86 server market in Q3 2014 which was more than 6 points higher than the #2 ranked vendor in the market. With the advent of the forces of Big Data, Social, Mobility, Cloud and Software Defined Everything, enterprise computing needs are changing and driving IT decision makers to evaluate fresh approaches to the datacenter. Dell’s server strategy has been centred on developing products and solutions that prepare customers for the demands placed by the upcoming

IT trends. Dell’s future-ready product line of servers along with the new go to market strategy, enterprise stock-n-sell, enterprise solutions group expansion and channel focus have contributed to this important milestone. Manish Gupta, Director, Enterprise Solution Group, Dell India said: “Dell is in all aspects displaying its position as the world’s fastestgrowing large integrated IT Company. We have successfully managed to elevate the market conversation from product led to solutions led. We are extremely happy with the response from the server market. Customers are seeing value in our ability to provide end-to-end solutions and the results are a testament to this.”

WEB CLIPS RAMCO UNFURLS SMS BASED EMPLOYEE SELF SERVICE Ramco Systems has launched SMS based Employee Self Service (ESS). Designed and developed as part of Ramco’s Mobility offerings, this new feature will help ESS users of Ramco HCM to apply leave, raise queries and perform transactions, all via a text message announced the press release. Organisations on the other hand can use this feature to send company-wide communication by SMS. This feature has been rolled out at a US Fortune 10 company for its India operations having 16000+ employees. Ramco ESS users will now be able to transact and raise standard inquiries without actually downloading the APP or connecting to the Internet.

UTSTARCOM INDIA EMBARKS ON AGGRESSIVE STRATEGY

MICROLAND RECOGNIZED AS A ‘MAJOR CONTENDER’ IN CLOUD SERVICES

Given the phenomenal growth in the Indian telecom sector in the past years, UTStarcom announced its aggressive India plans for the year 2015. Building upon its previous success, the global telecom infrastructure giant now aims to achieve a market share of 50% in 2015. RAHUL PANDEY, DIRECTOR SALES & Rahul Pandey, Director Sales & Marketing (India and SAARC) MARKETING (INDIA AND said, “We seek to further strengthen our position as a reliable partner SAARC) to our customers, providing right products and services. We intend to innovate, develop and offer products designed to meet the business needs for our existing and new customers including carriers, MSOs, MNOs, service providers in the country.”

Microland, a leading Hybrid IT Infrastructure Services provider, has been recognized as a ‘Major Contender’ for its delivery capabilities in the recently published Everest Group Enterprise Cloud Infrastructure Services – PEAK Matrix Assessment and Profiles Compendium 2014. The Everest Group PEAK Matrix is a composite index of a range of distinct metrics related to a Service Provider’s capability and market success and provides the detailed profiles and assessment of 20 global IT Service Providers featured on Everest Group’s PEAK Matrix for Cloud Infrastructure Services.

MOVEMENTS Juniper Networks, the industry leader in network innovation, has promoted JONATHAN DAVIDSON to executive vice president and general manager of Juniper Development and Innovation. EXL has elected DEBORAH KERR to its Board of Directors Brocade has named SWAPNA BAPAT to the newly created role of director of Systems Engineering for India. RAJAT JAIN Becomes Non-Ex Director of Xerox India Board Marten Pieters to step down as Vodafone India CEO; SUNIL SOOD appointed as successor

NUMBER GAME

With a 24% market share, IBM displaced HP in Indian External Storage Market in Q3 2013.

SOLUTIONS INFINI LAUNCHES ‘INFINEO’ Solutions Infini, one of India’s leading SMS advertising and enterprise messaging solutions provider launched INFINEO an outstanding banking telecommunications platform for banks and financial institutions to build the most concrete SMS banking platform that adds a whole new dimension to the way they communicate with their customers. InfiNeo is designed in a way to empower customers with the ability to select the type of information they wish to receive. . InfiNeo uses Push and Pull messaging to operate SMS banking services. Push messages are those that the bank chooses to send out to a customer’s mobile phone without the customer having to initiate a request for the information. For example, the bank can send periodic updates on a customer’s available account balance to keep the customer informed.

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CHANNEL STREET

Seagate Comes out with a Refreshed Look at CES Seagate said it is using the 2015 International Consumer Electronics Show (CES) to unveil a dramatic and contemporary rebranding of the company that reflects how its rapidly expanding solutions portfolio is helping consumers, businesses and partners create, preserve and share their most precious content and data. The new brand underscores how Seagate’s extensive product solution portfolio extends the company’s deep expertise in data storage components into flash, systems and solutions for an even broader set of customers and partners announced the press release. The focus of the new Seagate brand is the “Living Logo”, which will showcase data as a

LENOVO COMPLETES INTEGRATION OF IBM’S X86 SERVER IN MEA

living, vibrant thing that powers human invention, culture and advances. Through a partnership with Getty Images, Seagate will be able to use the logo on its website to tell an infinite number of visual stories about topics such as technology pioneers and breakthroughs in human history. The Living Logo itself represents new patent-pending software technology and will be the focus of a national awareness campaign backed by Seagate’s largest marketing investment ever.

RAMCO SOFTWARE SELECTED BY BUREAU VERITAS French-based global multinational, Bureau Veritas SA has chosen Ramco Payroll & Workforce Administration software on Cloud for its India and Singapore operations. With 66,000+ employees spread across 1,400 offices in 140+ countries, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC) services. With eight Global Businesses (Marine & Offshore, Industry & Facilities, Government Services & International Trade, Consumer Products, Commodities), Bureau Veritas has been growing in scale and operations. With a global mandate to consolidate Payroll and Workforce Administration across offices in each country, Bureau Veritas was looking for the best suited HR Software partner for India and Singapore regions announced the press release. After evaluating multiple vendors, Bureau Veritas chose Ramco HR suite integrated with Payroll on Cloud. Ashok Gujar, HR Director, South Asia and Middle East and Project leader for HR Information System and Payroll / Workforce Management System for India, and Ms. Christina Tan, HR Director, HR Shared Services, South East Asia added, “We have embarked on a transformation journey and are happy to have partnered with Ramco for implementing Payroll and Workforce Administration software in two of our key countries in this region of the world. With benefits of Cloud and Mobile at the forefront and simplicity of use at the core, Ramco HCM was a natural choice for us. We look forward to further strengthening this partnership and growing together.”

Lenovo and IBM have successfully closed the transaction in Middle East and Africa (MEA) and completed the move of IBM x86 employees and business operations to Lenovo effective January 1st. With the integration of x86, Lenovo adds a world-class business that extends the company’s capabilities in enterprise hardware and services, positioning Lenovo as a top player in the server market. By combining Lenovo’s global reach, efficiency and operational excellence with IBM’s legendary quality, innovation and service, Lenovo will have competitive advantages to drive profitable growth and build the company into an enterprise leader. “We are glad to formally welcome IBM x86 team now joining Lenovo MEA. Our priorities are to deliver a seamless transition for customers and partners, while we accelerate our server business. We have big plans for the enterprise market and aim to repeat the success we had in PCs”, said Oliver Ebel, Vice President and General Manager, Lenovo MEA. Lenovo is acquiring IBM’s x86 server business intact and is committed to following the IBM x86 product roadmap, including Flex and x86-based PureFlex integrated systems. Lenovo and IBM have also established a strategic alliance where Lenovo will serve as an OEM to IBM and resell selected products.

BRILLIO IDENTIFIES TOP 2015 TECHNOLOGY TRENDS From ‘computing anywhere’ mobile to risk-based security, and from the Internet of Things (IoT) to cognitive analytics, Brillio foresees the gap between digital leaders and digital laggards widening significantly over the next twelve months. With the amalgamation of the real and virtual worlds, connectivity everywhere, the inundation

of intelligence everywhere, and the accumulative technological impact of the digital business shift, businesses are asking – if not demanding – their technology partners to run faster with a disruptive frame of mind. These technology partners need to focus on finding new ways to participate, harness, and advance

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early adoption and innovation at the edge. Puneet Gupta, Brillio’s Chief Technology Officer, said, “We are seeing the industry’s rapid adoption of next-generation platforms and services centered on cloud, mobility, big data and the Internet of Things. As our customers continue to leverage technology

for digital transformation, Brillio looks towards 2015 as the year we push the limits of where technology can go - as a way to bridge the gap between existing and new solutions, between business and IT - to create real value and genuine growth for our customers.”

CLOUD COMPUTING

ORACLE

Oracle Takes Cloud Seriously Oracle which embraced Cloud three years back has posted good growth in the last quarter. Cloud will form one of the growth strategies for FY15 apart from Oracle-on-Oracle and Platform innovation.

MARK LEWIS

n KARMA NEGI <KARMA@ENTERPRISECHANNELS.COM>

ven though a late entrant in the cloud market, Oracle Corp. has made major strides and posted strong results for the second quarter of fiscal 2015 on December 17th. The major highlight was the revenue from Cloud business which grew 47% year over year up from $475 million in the previous quarter to reach total revenue of $590 million. While Softwareas-a-Service (SaaS) and Platform-as-a-Service (PaaS),grewby 41% compared to the previous year to reach $364 million in revenues; Infrastructureas-a-Service (IaaS)accelerated by 62% year over year to reach revenues of $155 million. Once a total atheist when it came to cloud Oracle has changed its thinking and is betting big on this technology. Cloud was among the major highlights at the recently concluded Oracle India Partner Forum 2015 at Bangkok the others being engineered system, Oracle on Oracle and mobility.The Forum also provided its partners with the strategies, insights and resources they need to succeed and profit with Oracle. Namit Sinha, Senior Director, Alliances and Channels, Oracle India, started the session with an introduction on the Oracle India business. “Oracle India business has been growing very well in the last few years we have grown quarter on quarter… Our indirect business contributed to around 70% of the total revenue,” he revealed.He

further announced Oracle India’s three major initiatives for FY15which will revolve around Cloud, Oracle on Oracle and Platform innovation. Addressing the partners Mark Lewis, Senior Vice President, Alliances & Channels, Oracle APAC, says, “India is outperforming in Cloud market and partners have opportunities in terms of refer, resell, aggregate and orchestrate. You can specialize, deliver choices to customers, offer your solutions on Oracle’s public cloud and develop, market and sell complimentary cloud services.” He further referred to the engineered system as a massive and untapped opportunity in India. Platform as a service which forms as another constituent of its cloud services is the fastest moving area of Oracle and will move very quickly, says Lewis, due to natural legacy. For the next 18 months Cloud integration will remain the most critical area for Oracle. Here it hopes to leverage its platform innovation and says “is a huge opportunity not to be missed by the partners”. During the panel discussions leaders of different business divisions spoke about how the market is full of opportunity. R Srinivasan, Senior Director, EPM & BI, Oracle APAC, talked about how the analytics market has witnessed double digit growth and how it helps organisations to grow forward. Amit Malhotra, Head of System Sales, Oracle India highlighted the rapid growth

SENIOR VICE PRESIDENT, ALLIANCES & CHANNELS, ORACLE APAC

“India is outperforming in Cloud market and partners have opportunities in terms of refer, resell, aggregate and orchestrate.” of the engineering system in double digit, more than hardware industry, and how they are hungry to work with partners and also in the process of hiring people and their intention to do more hardware business in the public sector. Its apps business which is all about SaaS has witnessed a triple digit growth in cloud and Nirajkaushik, VP, Application sales, highlighted how they are now number 2 in the cloud. With 150 people in sales plans are to increase this to 300 in the next 18 months. With the renewed focus on public sector,which is currently contributing 20% of the business, Oracle India is now looking at taking this to 40-50%. “Q3 and Q4 are looking good and we want to go deeper into ministries and are investing in replicable solutions, in branches in top 10 states and see a lot of potential,” says VineetKshirsagar, Senior director, government business, Oracle India. ë

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STRATEGY 2015

CISCO

To Enhance Partner’s Capability in 2015 Indian market is going to be very important for the vendors this year reason being the Indian Incs are clear on embracing new age technologies to push their development agenda further and to enable them the partners need to be empowered.

n S A N J AY M O H A PAT R A < S A N J AY @ A C C E N T I N F O M E D I A . C O M >

015 is very critical for Cisco in India as the company has resolved to work purposefully to enable its partners to address the customers’ requirements from all the relevant requirements– be it IOT, Cloud, Analytics, Security, Mobility, etc. The company has made it clear that it will continue to execute in each of these areas. B. Raghavendran, Director, Partner Organization, Cisco India and SAARC, said, “In IOT, we have identified close to 12 partners, apart from our traditional partners, like Wipro, IBM, Velosis, Compuage, Tata Agt, IL&FS, Steria, Intech, Bluster, L&T, Mahindra SSG, etc. Specially, Compuage has becoming the first distributor to do physical safety security specialization. Compuage will give services to its partners including pre-sales.” “From the Cisco Application Centric Infrastructure (ACI) perspective, we have Wipro, IBM HCL Tech, Proactive, Dimension Data, Velocis, MIT, Netmagic, etc. are looking at building skillsets. So that tomorrow they can go and start integrating and positioning our APIC controllers in their customers place because they can bring application knowledge and infrastructure to build APIs to integrate this,” he added. From the security stand point, Cisco has identified 20 odd partners, with whom the company is taking them through the security specialization. These are the partners who are dealing Cisco products and also competition products. He added, “We have programme around that which cover SourceFire migration as well. By virtue of SourceFire acquisition, Cisco had a lot of partners so through the migration programme,

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Cisco could enable them to adopt overall Cisco solutions.” From India stand point, Cisco is the earliest adopter of investing on the ISPs and MSIs. Raghavendran maintains, “India is a country, where we have tripled our investment from MSI stand point. We clearly felt that these are the next set of partners who can help us to build the ecosystem, which will enable our partners also to foray into the newer markets and complete the overall stack of ISV solutions.” These MSIs will look at large infrastructure projects like connected transportation, connected community, connected manufacturing, connected retail, etc., like what Coaxis is doing. It is taking a whole lot of information and converting that to decisions and actions. Raghavendran says, “What we are doing is addressing the customers’ relevancy. Infrastructure is becoming more and more intelligent for the customers to utilize. In this, a traditional partner who is working along with a partner like Coaxis, who is giving out the entire solution, creates a great value in the market. So in order to becoming the complete IT company, we should have the partners in place to address all the needs of the customers.” Cisco will certainly focus on all the market transitions including mobility, analytics, cloud and IOT. Cisco will address the mobility partners with our Unified Access portfolio. Cisco will work with ISVs for solutions like SAP HANA to create expertise with the partners to address the market with complete optimized stack. From cloud standpoint, Cisco will work on its

Intercloud strategy and build capability of the partners. So that tomorrow, when customers asks for all these, as a Cisco partner one can go and build the private cloud as a cloud builder or take one of the cloud builders and create private cloud for him or even take solutions from Netmagic and Cisco service and sell it. And even he can sell Cisco services including Meraki Services, Security Services, IronPort Services, Webex Services, etc. Raghu says, “IOT will split into multiple parts and Cisco has to enable all the kinds of partners to address the situation and front end the situation and work with others back to back. Therefore, I need a connected ecosystem to be built, wherein partners not only work with Cisco but also work with each other.” The marker is so big that Cisco does not want to compete with each other rather work with each other and does not want to allow the customers to go to the competition. In the complex market scenario, one needs to be very clear about the role of consortium. One has to address that from the conceptualization to implementation as a consortium because the complexity and visibility is so high, if there is no clarity of execution, the entire business model will go haywire. He added, “We will also keep focusing on all our programmes. We know in the past Opportunity Incentive Program (OIP) or Teaming Incentive Program (TIP) programme has been challenging but with the Guided Deal Registration (GDR) programme, we want to give partners the flexibility and ability to hunt opportunity in the market. So that they can get rewarded for the

STRATEGY 2015

B. RAGHAVENDRAN

DIRECTOR, PARTNER ORGANIZATION, CISCO INDIA AND SAARC

“I need a connected ecosystem to be built, where in partners not only work with Cisco but also work with each other.” behaviour they put up. Also they can see all the programmes that Cisco is running so that with the limited intervention from the sales team, they can offer quote or pricing to bag the deal.

FINLLY… Cisco is ready with all the programmes and policies with government, to enable its partners to tap more and more customers who are looking for investing in modern technologies and solutions like IOT, cloud, mobility and analytics. ë

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COVER STORY

JA N U A R Y 2015

COVER STORY

BUILDING A SMART INDIA The smart city project is perhaps the biggest ICT project ever seen. While vendors are doing everything they can to get a piece of the pie, it is the partners who can get the maximum advantage, if they gear themselves up at the right time. n W O R D S : S A N J AY M O H A PAT R A < S A N J AY @ A C C E N T I N F O M E D I A . C O M > n P H O T O : S H U T T E R S T O C K . C O M

he Modi government is moving fast towards making India, the hub for innovation. The most critical of the projects that the government has announced so far is the creation of 100 smart cities as satellite towns for large cities. For this ambitious project, a total of Rs. 7,060 crore has been allocated in the Union Budget 2014-15. India is slowing realizing the true potential of developing smart cities and the Government of India announced work initiation in 34 smart cities across 7 states and other cities are being planned. The government has also sanctioned smart city projects in the state corridors.

WHAT IS A SMART CITY? While there may be different ways to define a smart city, a simplistic way to look at it is as an urban region that is highly advanced in terms of infrastructure, sustainable real estate, communications as well as market viability. It is a city where information technology is the principal infrastructure and the basis for providing essential services to citizens. There are many technological platforms involved, including but not limited to automated sensor networks and data centres. In all these dimensions, information and communication technologies play a vital role. Without ICT, a smart city cannot function properly, and there is constant need for monitoring the IT infrastructure installed in a smart city.

“Every service in a city, ranging from energy management, pollution controlling, traffic monitoring, parking area monitoring etc., depends on network and communication services, forming a digital interaction between citizens and services,” explained Prashant Chaudhary, Sr. Director, Sales – State Government, CA Technologies. The IT infrastructure in a smart city, therefore, is required to be evaluated and monitored through a controlled data center that can distribute, allocate as well as track utilization of resources. Our vision for a smart city is to be fully equipped and to this end, we are constantly working towards developing systems that will help in integrating the same. Smart cities filled with sensors can monitor weather, pollution, energy usage, manage traffic flow, parking, and improve air quality, energy efficiency, and public safety. All these smart devices use a host of connectivity like Wi-Fi. Zigbee, Bluetooth, and mobile broadband technology. “These sensors collect real-time device data and influence decision-making and when coupled with other applications, it creates myriad possibilities,” said Prabhu Ramachandran, Director-WebNMS. “For instance, smart-parking integrated with connected car identifies available parking slots and offers the information to end users. Public safety can also be achieved through the utilization of sensors by warning the travelers on unfavorable weather conditions in a highway.” Similarly, in healthcare, IoT empowers doctors to spot early

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COVER STORY

SATISH JADHAV

DIRECTOR – IOT, EMBEDDED SALES GROUP, INTEL SOUTH ASIA.

“Intel is looking at working with ecosystem partners who are key to helping build intelligent systems, modernizing the legacy infrastructure and safer security surveillance solutions.” warnings on health deterioration by remotely monitoring patient’s chronic illnesses using biometric sensors. With the real-time data, progress in mobile health monitoring can be made as a part of healthcare delivery in rural areas. “In future, we’ll have mobile devices that will be able to read people’s faces and check whether they are happy or sad. Getting sentiment from the citizens and predicting what their needs are is going to be the next level of smart city,” Vivek Mehra, Senior Vice President, Architecture and Innovation, NTT DATA Global Delivery Services Ltd.

PRASHANT CHAUDHARY

PRABHU RAMACHANDRAN

“Every service in a city depends on network and communication services, forming a digital interaction between citizens and services.”

“We are growing strong in partner ecosystem and we are work closely with RTU vendors, sensor manufactures, and other service providers.”

SR. DIRECTOR, SALES – STATE GOVERNMENT, CA TECHNOLOGIES

BUILDING THE BACKBONE The success of the smart city will be determined by several factors including high speed broadband penetration, technology adoption by citizens, security, and privacy concerns. At present, India lacks a robust technology infrastructure for the implementation of smart cities. India still lags in Internet connection speed with 6.1Mbps and continues to have the lowest average internet speeds in Asia Pacific. While it is still too early to tell exactly the extent to which smart cities will truly take hold, one thing is clear: data centres will be their

DIRECTOR-WEBNMS

backbone. For this purpose, Existing data centres which host mission mode projects can possibly be leveraged to extend the services being offered by them to these smart cities. There will definitely be need of setting up control centres in these smart cities which can get integrated to existing data centres in states. “In smart cities the efficient handling of massive amount of data is going to be one of the key factors, hence modular datacenter in place of legacy datacenter is going to play an important role. These new generation data centers are needed as there are certain pieces of information that are to be monitored by central government

CHALLENGES WITH SMART CITIES Breaking silos: Often most stakeholders/departments of a city are disconnected, getting them to work towards a common goal is a huge hurdle Viable business models: Setting up economic business models to fund the investments so that they are self-sufficient and

not dependent on grants/ donations Citizen involvement: Cities find it extremely difficult to involve citizens in setting up services that are meant for their consumption Impact of technology: Privacy and security breaches of smart cities infrastructure

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are concerns that still need to be addressed Governance: The role of local policy maker should be to facilitate win-win scenario by creating partnerships among entities with high synergies. The role of the city managers should be that of managing the relationships between all

of the partners from public and private sectors Ubiquitous information: Personalization of information dissemination for which city should create citizen / corporate profiles for every resident / corporate and make available tailored information. Ubiquitous information is

when at any moment or in any place tailored information is proactively delivered to its citizens (only those that want it) without the need for them to go and find it themselves. This is enabled by pervasive computing and the “Internet of things” Source:IDC

COVER STORY

HIMANSHU GUPTA

SHALIL GUPTA

HEAD CORPORATE AFFAIRS & BUSINESS DEVELOPMENT, ZTE.

DIRECTOR INSIGHTS AND CONSULTING AT IDC.

“In smart cities the efficient handling of massive amount of data is going to be one of the key factors, hence modular datacenter in place of legacy datacenter is going to play an important role.”

“Smart Cities projects are likely to garner attention from suppliers and buyers of relevant technologies, companies and consultants involved in Smart Cities concept.”

and the central government data centers need to be integrated with state government data centers,” said Himanshu Gupta , Head Corporate Affairs & Business Development, ZTE.

across domains, including energy, buildings, infrastructure and transportation for smart city and is now looking at partnerships in these domains. “Intel is looking at working with ecosystem partners starting from ODMs to system integrators who are key to helping build intelligent systems, modernizing the legacy infrastructure and safer security surveillance solutions,” said Satish Jadhav, Director – IOT, Embedded Sales Group, Intel South Asia. Chaudhary from CA said, “We will work closely with our partners to develop solutions which will focus on a wide array of things such as urban infrastructure, security, e-governance amongst a host of other things. We at CA Technologies work very closely with the Government on the smart city campaign. With technology constantly innovating, the government cannot work alone in this space and hence this opens a plethora of opportunities for businesses to thrive.”

PARTNER OPPORTUNITIES Smart cities offer myriad of opportunities for the industry. Collaborating with the channel partners is vital for smart city projects, believes Ramachandran from WebNMS. “We are growing strong in partner ecosystem and we are work closely with RTU vendors, sensor manufactures, and other service providers to deliver state-of-the-art IoT applications,” he added. Companies are actively looking at partnerships in the smart city domain as it will be impossible for one company to handle everything itself. “Smart Cities projects are likely to garner attention from suppliers and buyers of relevant technologies, companies and consultants involved in Smart Cities concept, system integrators, telco’s, banking and financial institutions, project management companies, media and advertising agencies,” said Shalil Gupta, Director Insights and Consulting at IDC. Intel has identified more than 40 solution areas

CHALLENGES The Smart City initiative is one of the most strenuous task undertaken by the government with a lot at stake. India being a diverse country with a vast population, brings with, its own set of issues which pose a hurdle in the government’s

VIVEK MEHRA

SENIOR VICE PRESIDENT, ARCHITECTURE AND INNOVATION, NTT DATA GLOBAL DELIVERY SERVICES LTD.

“Getting sentiment from the citizens and predicting what their needs are is going to be the next level of smart city.”

ambitious plans. Firstly, the Smart City could take anywhere between 8-10 years to reach fruition and this requires persistence and commitment on the part of the government. In order to meet the desired deadline, clearances need to be issued in a time bound manner. Secondly, the Technological space is undergoing constant changes with newer and newer technologies coming into the foray and hence the government needs to be constantly in the loop about the same. The whole aim of the smart city is to enable people to enjoy sustainable economic growth and high standards of living. This will require people, entrepreneurs to actively participate in energy saving, implementation of new technologies and decisions to improve quality of life. This will require special programs to be undertaken to educate the people to follow the same. Another major challenge is the lack of skillsets and the need to train and develop a skilled workforce which will consume a majority of the government’s finances and time. Other challenges include the following: Low IT outlays, lack of customization, limited IT personnel as well as lack of administrative and political will. ë

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DATA CENTRE

VMWARE

TechTalk at the Customers’ Place

VMware solutions stich technologies to make the operations and management of modern Datacentre and end-user computing seamless. But to the customers, it is important to understan the piece before investing. Therefore VMware forums are very important. n S A N J AY M O H A PAT R A < S A N J AY @ A C C E N T I N F O M E D I A . C O M >

or last five-six year, VMware has been organizing multiple events in India. Important of them are vForum and VMware Solution Symposium (VSS), which to our belief, have emerged to be very successful ones to invite almost six thousand people - combined together. In a sense, today, VMware events are the largest IT events in the country. A L Jagannath, Director, Marketing, India and SAARC, VMware, says, “vForum is the signature event that we have done for last five years now. After the biggest vForum happens, we do smaller one-day forums in various cities. The vForum and VSS Forum follows the VMWorld, which brings latest content and announcements of the company to the market, which later on reaches to the larger customers’ base through all other forums. One of the key objectives of the smaller forums is to tell people about the latest announcements around partners and products.” The idea of VMware is to continue its software defined data centre (SDDC) and software defined enterprise drive aggressively and spread core messaging; as a lot of customers in India are traversing the journey from basic virtualization to the advanced hybrid cloud. Apart from this, the end-user computing is growing faster in the country and VMware is addressing this market through the new product – Horizon 6. The company is also focusing on the mobile computing piece through Airwatch solutions. Through the forums, VMware is talking about how Airwatch fits with its larger scheme of end-

JA N U A R Y 2015

user computing and the larger software defined enterprise story so that the whole piece for the enterprises becomes end to end and seamless. “We demonstrated the hybrid cloud in Mumbai vForum event, where we connected the COE of VMware, EMC and Netmagic and demonstrated how the enterprises could migrate their applications from an on-premise data centre to public cloud. This is extremely compelling proposition for the customers to attend our events,” he maintained. “Apart from that, the ecosystem partners who get associated with us in the events as sponsors also talk about their applications around VMware technology.” VMware also talks about its vCloud Air in the forums as how it can bring difference to the Indian enterprises. vCloud Air has already been launched in seven countries in APAC including Japan, Australia and China, where the company has tied up with the local telecom providers for the services. The company is planning to bring it to India during the second half of this year. VMware has also introduced VMware Evo: Rail -a Hyper Converged Infrastructure with smaller form factor. Evo:Rail comes with virtualization, storage and networking and quickly enables everything to provision 250 virtual desktops in some minutes. It has got appreciation and patronage from global OEMs likes Fujitsu, HP, Dell, etc. to create stack for their customers.

FINALLY… Basically, the vForums or VSS forums are the marketing initiatives of VMware to create right

A L JAGANNATH

DIRECTOR, MARKETING, INDIA AND SAARC, VMWARE

“We demonstrated the hybrid cloud in Mumbai vForum event, where we connected the COE of VMware, EMC and Netmagic and demonstrated how the enterprises could migrate their applications from an on-premise to public cloud. messaging around its entire stable of products and the company has been successful in doing the same across its focussed customers who would like to invest in VMware products. Apart from talking about the solutions, the company is also bringing forth the live user cases for their’ customers’ understanding more closely and relate those. ë

MY VIEWS

SATISH JADHAV

DIRECTOR – IOT, EMBEDDED SALES GROUP, INTEL SOUTH ASIA

“Intel Looks at Partnerships to Build Smart City EcoSystem” SATISH JADHAV, DIRECTOR – IOT, EMBEDDED SALES GROUP, INTEL SOUTH ASIA BELIEVES SMART CITIES WILL FUNDAMENTALLY RESHAPE DAILY LIFE. IN

efits for companies, governments and individuals. Intel is continuing its efforts with the city of San Jose, as well several other cities including London and Dublin. We need to work to identify requirements for open interoperability and standards that define common architectures to connect smart devices, machines, people, processes and data. Smart city begins with putting technology into simple devices, because 80% of current infrastructure are legacy products or devices. Simply put, all those regular day to day things that you see around starting from lamp posts need to be made better by being made smarter and more connected, right out of the box. We need to focus on Digital intelligence which is the key to making life safer and more efficient. With millions and billions of devices connected through the smart city network, what importance do you think sensors and sensor networks play? Are you looking at partnerships in this space? By enabling gateway solutions & integrating them with the backbone ICT infrastructure, the intelligence used to extracted data will help arrive at meaningful decision making capability in a secure environment. Intel-powered gateways that collect, organize and analyse machine data can help turn insight into tremendous efficiency. Industrial organizations can leverage IoT solutions to help decrease time to market for new cross-enterprise service creation. With an API management platform, organizations can assemble, analyse and expose connected machine intelligence as a valueadded service. We have identified more than 40 solution areas across domains, including energy, buildings, infrastructure and transportation. Intel is looking at working with ecosystem partners starting from ODMs to SIs (System Integrators) who are key to helping build intelligent systems, modernizing the legacy infrastructure and safer security surveillance solutions.

A CONVERSATION WITH ENTERPRISE CHANNELS, HE SHARES HIS VIEWS ON THE POSSIBILITIES WITH THIS CONCEPT AND THE OPPORTUNITIES THAT IT UNLEASHES.

What is Intel doing in building a smart city ecosystem? From an Intel perspective a smart city is where IT is the principal infrastructure and the basis for providing essential services to residents. There are many technological platforms involved, including but not limited to automated sensor networks and data centers. Though this may sound futuristic, it is now likely to become a reality as the ‘smart cities’ movement unfolds in India. This will take big city living to a new level

where 24/7 utilities services become an essential in public service delivery. Intel believes that the Smart Home will fundamentally reshape daily life. The home of the future will feature a variety of networked sensors, smart devices and intelligent services that will work together to increase people’s comfort, allow them to control their environments in new and different ways, and increase their convenience. We see cities as an opportunity to showcase the potential of IoT and how it can bring about ben-

What would be the key challenges when it comes to smart cities? Following could be the key hurdles for smart city implementation: l Vision of local govt officials to drive technology change l Prioritization of needs (problem statement) with resource allocation l Lack of urban planning l Need of public private partnership for sustainable execution l Need for localization of services & customization to meet local needs l Lack of seamless connectivity options ë

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MY VIEWS

RAHUL PANDEY

DIRECTOR SALES & MARKETING (INDIA AND SAARC)

“Network to Drive Smart Cities” WITH HIGHLY RELIABLE PRODUCTS AND WORLD CLASS SERVICES,UTSTARCOM IS CONFIDENT TO PROVIDE PERTINENT INFRASTRUCTURE SUPPORT TO TELECOMMUNICATIONS CARRIERS FOR EFFICIENTLY SERVICING THE RAPIDLY GROWING DEMAND OF AN ADVANCED ‘INDIAN DIGITAL HIGHWAY’.

The whole concept of a smart city is aimed at increasing the efficiency of city infrastructure, reducing related costs, optimizing resources consumption, improving quality of life of the city residents etc. – all of it through extensive use of advanced information and communication technologies. It is applied to many aspects of a city and city residents’ existence including transportation, traffic management, water, energy, environment, healthcare, public safety and so on. And all of it at the end of the day is about data: data generation, data collection, data delivery, data processing etc.

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A real smart city deployment will require a smart metro network to guarantee reliable and efficient connectivity everywhere, every time and for everybody. UTStarcom focuses today on building cost-effective, SDN/NFV-enabled smart next generation metro access and transport networks. The future of networking will rely more on software, which will accelerate the pace of innovation for networks as it has in the computing and storage domains. SDN/NFV technology promises to transform today’s static networks into flexible,

programmable platforms with the intelligence to allocate resources dynamically. We expect to see such technologies used within data centre infrastructure of smart cities. And definitely they will bring lots of benefits to dynamic and adaptive telecom infrastructure of smart cities. Huge amount of traffic that is going to be generated within the smart city infrastructure, added to the explosively growing mobile broadband data traffic, the traffic of data centers, cloud-based applications etc. will create a significant challenge for the metro aggregation and transport networks. Current metro-level transport networks are usually multi-vendor and multi-technology, that often results in difficult operation and management, lack of flexibility and high OpEx. The next generation metro networks such as that offered by UTStarcom are based on the Software-defined Universal Packet Platform (SUPP) which integrates OSI L2/L2.5/L3 packet switching and native packet flow-based forwarding functions into the unified hardware platform, that help to dramatically reduce the complexity of Metro networks while offering CapEx and OpEx saving. An important feature for effective networks scaling and handling large amounts of traffic is support of high-speed interfaces like 100G. By introducing 100G to metro network, operators can replace expensive OTN and reduce the quantity of traditional 10G equipments in the metro, thus allowing service providers to simplify their metro networks and enjoy immediate cost, space, power consumption and operational benefits. With potentially huge number of city inhabitants, sensors and various devices to be connected, an efficient, scalable and manageable access network will definitely become one of the key factors to the successful implementation. Wi-Fi being a preferred technology of internet access today, with Wi-Fi modules found virtually in any mobile/smart device, in home appliances etc., may become a technology of choice to provide cost-effective means of connectivity for emerging IoT. With Wi-Fi technology being well standardized, we do not expect the need for any complex integration to enable sensors and other elements of smart city to work with our solutions. In a smart city network the end user requires miscellaneous connections with various SLA requirements. Explosive growth of traffic between data centers and cloud-based applications is dramatically consuming the bandwidth of metro network. It’s obvious that single point state data center will increase the bandwidth consumption and lead to network congestion and degraded service experience, especially for popular real time video applications. ë

MOBILITY

AIRWATCH

AirWatch: Finding India Attractive The South Asia market has always been a little slow to adopt latest technologies, but market leader AirWatch stands tall with its 14,000+ customers. n S A N J AY M O H A PAT R A < S A N J AY @ A C C E N T I N F O M E D I A . C O M >

ndia is a very critical market for AirWatch. From the market perspec¬tive, along with VMware, the company brings in many solutions that make the entire software driven enterprise initiative in India complete. Ankit Sehgal, Channel Account Manager, APAC at AirWatch says, “AirWatch started operations in late 2010 in India with an R&D unit. But then we realized that the local market for mobility is evolving and people are embracing BYOD and mobility. That is when our leadership decided that we should set up our sales opera¬tions here.” So, in 2013, AirWatch started its marketing and sales office in India. Incidentally, its Bangalore office is the largest R&D office outside the U.S., which houses hundreds of people and is still hiring.” He added, “We are receiving phenomenal response from our enterprise customers as they are looking at mobility more seriously than before. Every CIO is asking for a mobility piece and for AirWatch, although the sales cycle is comparatively longer here as customers started defining their mobility strategy during the course of evaluation of our product, but that is changing quickly as market is getting educated and is evolving.” AirWatch has more than 1,000 customers in the APAC region. Ankit maintained, “We are growing in all verticals and seeing the channel interest and customers increas¬ing. The sales cycle is also getting reduced.” In addition to selling solutions to customers, AirWatch also provides consulting, as many

customers are in the evalua¬tion stage and are not sure what to adopt – CYOD or BYOD. Customers today are starting small from device management and gradually going for application management, content management, browser management, etc. There are also some customers taking advantage of the complete solution suite. Until mid of last year, AirWatch was selling products directly in India, but now the company is expanding its channel partners who can bring value to the products. Some customers are looking one entity to provide devices, applications and management. He added, “We have a pan-Indian sales force and with VMware we have strengthened our footprint in India.” AirWatch product bundles are colour coded Green, Orange, Blue and Yellow. Green products cater to the basic requirement of the customers, which is around MDM. The Orange bundle includes the AirWatch secure email client. The Blue management suite includes content and application management. The Yellow suite enables customers to edit content within AirWatch Content Locker, an enterprise file sync and share solution. Additionally, these products are avail¬able in à la carte basis. Along with flexible licensing options, AirWatch solutions are available in the cloud and on premise, which can address 25 to 100,000+ devices. The AirWatch solution is consistent regardless if the customer choses a cloud or on-premise deployment. Therefore, from the enterprise perspective, AirWatch solutions can address small to very large organizations with

ANKIT SEHGAL

CHANNEL ACCOUNT MANAGER, APAC. AIRWATCH

“We are growing in all verticals and seeing the channel interest and customers increasing. The sales cycle is also getting reduced.” hundreds of thousands of employees. In today’s competitive market, what differentiates AirWatch is its commit¬ment to services and continuous development. Ankit adds, “Service support and continuous development along with our technology partner,s like device and OS manufacturers, is our key USP. We offer a single solution, single code-based products and single management console for cross platform and device types. Therefore there is no dependency on the third-party applications for customers.”

FINALLY… AirAirWatch is building up its operations in India and with VMware it is expanding in pan India. AirWatch needs is to continue to create awareness in the Indian market about mobility, as it cannot be left to any other vendor. ë

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SECURITY

CYBEROAM

8 Security Prediction for 2015

The 8 predictions made are based on the latest IT trends that closely impact all of us since they co-exist in our personal as well as professional spaces like the Internet of Things, Geo-political interferences, attacks on iOS, newer authentication methods replacing traditional passwords, and more.

he Security predictions have been prepared with insights from the Cyberoam Threat Research Labs (CTRL). Cyberoam has published its Security Predictions for 2015. These predictions give an overview of industry trends and security challenges businesses are likely to come across in 2015. The Security predictions have been

JA N U A R Y 2014

prepared with insights from the Cyberoam Threat Research Labs (CTRL). The 8 predictions made are based on the latest IT trends that closely impact all of us since they co-exist in our personal as well as professional spaces like the Internet of Things, Geo-political interferences, attacks on iOS, newer authentication methods replacing traditional passwords, and more. New threat trends like malvertising,

exploitation of legacy protocols, et al, also share the spotlight among the predictions for 2015.

DARK CLOUDS OVER INTERNET OF THINGS (IOT) This year IOT will gain wider visibility due to its advancements as well as vulnerabilities. As SCADA systems adopt IOT, their exposure to

SECURITY

cyber threats will increase. Remotely connected and automated building control systems also face a similar challenge. Around 2.2 million SCADA and BACnet devices are already exposed to potential cyber-threats as these are identifiable via SHODAN – a search engine for Internetconnected devices. Meanwhile, government safety requirements such as eCall (Internet assisted emergency reporting in vehicles in Europe) and consumer demand for seamless data connectivity have opened gates for Connected Car infrastructure, which is bringing automakers, telcos and the tech-giants (Google, Samsung & Apple) to a common drawing board. This is a classic example of IoT at work in our day-to-day lives. Meanwhile, mobile apps have started featuring in the Connected Car infrastructure and it is just a matter of time before the vulnerabilities are discovered.

GEO-POLITICAL INTERFERENCE

In 2014, the US Department of Homeland Security revealed a trojan named Black Energy affecting the nation’s critical infrastructure. Exploits of Syrian Electronic Army and Regin APT malware campaign also hit headlines. The Geopolitical landscape is changing dramatically around the world and Internet cannot remain insulated from its effects; in fact Internet has become a critical tool for government sponsored propagandas, espionage and cyber-attacks. APT malwares sometimes used in these campaigns grossly undermine legal boundaries. Such malwares were found waiting to be activated in networks of oil and gas pipelines, power transmission grids, water distribution and filtration systems, wind turbines and even some nuclear plants in the US. In such cases, large private businesses also come in the line of fire every now and then. If conditions deteriorate, which seems to be a decent probability in the coming year, there will be a larger impetus on cyber-attacks from the nations involved, some of which could be revealed during the year itself.

LEGACY PROTOCOLS ON TARGET

POODLE, Shellshock and Heartbleed are examples of vulnerabilities in code which sit hidden for years before been discovered and exploited. The legacy protocols on which Internet seems to run all so well are far from perfect and cyber criminals will continue to exploit the loopholes to their advantage. Some of these protocols being open source face a larger threat. Moreover, as the Internet makes transition

from IPv4 to IPv6, cybercriminals would hunt for latent security gaps. In addition to the vulnerabilities in web browsers, one can also expect client side attacks exploiting application vulnerabilities in widely used frameworks like Adobe, Java, thereby aggravating network security challenges for IT admins in 2015.

HEALTHCARE BLEEDS

Given that healthcare sector is making rapid strides globally in embracing technology and digitising patient care along with storing personally identifiable information, there is a need to strengthen information security. Securing Healthcare data is critical as it is at a higher risk given the fact that this data fetches much higher value in black market than credit card numbers, because it can provide access to bank accounts or help in obtaining prescriptions for controlled drugs. Healthcare sector needs significant improvements in its cyber-preparedness – a fact FBI made amply clear in 2014 when Community Health Systems faced a security breach leading to theft of 4.5 million patient records in the US. More such breaches are expected in 2015.

MALVERTISING AND ATTACKS ON EMAIL

2014 saw ad networks on reputed websites like Yahoo, AOL and Google being compromised to distribute malvertisements. Malvertising (placing malware laden advertisements on reputed/ popular webpages) is likely to become more of a nuisance in 2015. Ad networks are continually compromised and threat actors are relying on the fact that blocking every ad or testing every ad network is not a practical solution. Malvertisers are also at advantage as reputed websites (news and infotainment) are rarely blocked by office firewalls. Meanwhile, if reports are to be believed, Spam is on a decline. This is partly due to the fact that spammers have devised other advanced ways to land mail in the inbox, while others have moved on to sophisticated spear phishing attacks targeting individuals behind corporate firewalls. Nonetheless, the old tactics of crafting fraudulent mails around major global/local events is still profitable for Spammers. 2015 will not be any different in this regard, though one can expect to see some newer tricks for evading current email security solutions.

DEMAND FOR CONTEXT AWARE SECURITY Networks these days generate huge amount of

data. This data contains enough cues to offer patterns of human behaviour that can be used to predict and prevent cyber-attacks. However, comprehending and co-relating data out of various logs and reports to get meaningful information requires time and skills. Besides, it carries the risk of human oversight. Enterprises need a security model to harness this information and interpret network traffic to identify suspicious patterns and events. In such a scenario, Big Data analytics tools can offer huge help in co-relating the data with a given user model to spot risky users and trends in a network. In fact, BFSI organisations have already started leveraging Big Data based security analytics for early fraud detection and prevention. Employing the advancements in Big Data analytics, Context Aware Security solutions such as Cyberoam’s User Threat Quotient (UTQ) can help IT admins in tasks akin to finding a needle in a haystack – identifying a user posing security risk in a network. In 2015, such solutions will prominently be employed by organisations seeking actionable security intelligence.

IOS ON THE RADAR OF YBER-CRIMINALS

Mobile malwares will make a major impact in 2015, as more people are now using handheld devices to access critical business data from cloud apart from banking and payments. In this scenario, the new Android OS, Lollipop, will be put to test. At the same time, as enterprises embrace Apple apps and use of iOS-based devices grows, these are getting on the radar of cyber criminals. Recent trends suggest that in 2015, iOS will get hit by phishing attacks and malwares on a larger scale than ever before.

SOLVING THE PUZZLE CALLED ‘PASSWORD’ The quest for replacing ‘password’ as an authentication procedure will gain momentum. It is reported that an increasing number of millennials in the US prefer Apple’s Fingerprint Scan for authentication purpose. However, scaling up biometric authentication techniques like fingerprint scan is a big challenge. Moreover, standalone biometric authentication is not as full proof as thought earlier. Considering recent incidents of data breaches and credential thefts in mind, the FIDO Alliance recently released its long-awaited 1.0 specifications for passwordless and multifactor authentication systems. A major push to move away from passwords is likely to make hackers more than just shift in their seats. ë

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UNIFIED COMMUNICATION

POLYCOM

Havells Upgraded Polycom Video across 70 Locations The equipment manufacturer updates existing Polycom video infrastructure after over a decade of successful use

MINHAJ ZIA

MANAGING DIRECTOR, POLYCOM INDIA & SAARC

avells India has upgraded their existing Polycom video infrastructure. Their deployment now covers 47 locations in India and 23 international locations including Argentina, Ecuador, Germany and the United Kingdom. Following 12 years of successful usage of Polycom video conferencing solutions within India, employees now have access to the latest HD collaboration technology. This includes more than 70 video-enabled meeting rooms to enable teams nationally and internationally to meet and collaborate on many essential business workflows including sales, marketing, product reviews, plant interactions and more. The company refreshed its existing deployment with new video and content collaboration solutions including the Polycom Real Presence® Group 500, along with three year Polycom Advantage support services for streamlined onsite implementation. Havells is a leading manufacturer and market leader across a wide spectrum of electrical and lighting products. Their range includes home appliances, industrial and domestic circuit protection devices, cables and wires, motors, pumps, fans, modular switches, electric water heaters and power capacitors. Covering domestic, commercial and industrial applications with several teams spread across multiple sites and remote locations, collaborating on product design, inspection, and stock-related issues is an essential part of the daily business operations for the company.

JA N U A R Y 2015

Improving Operational Efficiencies In 2002, Havells introduced Polycom’s video conferencing solutions in 24 Indian locations to communicate between headquarters, branch offices and factories. Prior to the deployment of video collaboration solutions, long distances between offices presented a challenge as many of its manufacturing units and offices are spread across the country and other continents. This meant significant travel requirements and less effective interactions between employees. As a fast-growing organisation with a global network of 91 branches and representative offices in over 50 countries, further improvements to operational efficiency, closer team collaboration, and enabling a flexible working culture were key priorities for the company. Beyond video infrastructure, Havells has a long history of field workers using Polycom audio conferencing solutions to communicate back to offices. In 2014, the decision was made to adopt wider video usage across the company, particularly to upgrade and redeploy existing infrastructure and connect all regional and sub-regional offices with headquarters. The upgraded video collaboration network is aimed at supporting business functions like Sales and Marketing, Finance and Human Resources to swiftly react to market opportunities and improve customer interactions while reducing Capex. “As a company with a strong global footprint and owning some of the most prestigious global brands, Havells remains unswerving when it

“It is extremely encouraging to see one of our oldest customers in India adopt Polycom’s new innovations” comes to innovation and delivering cutting edge products to the market,” said Vivek Khanna, Sr Vice President (IT & Finance). “The implementation of video and audio across 70 locations was another step in this direction, enabling a new way of conducting business for our teams in multiple geographies to communicate better and consequently increased efficiency in product development, manufacturing, and reviews. This in itself has not only helped us achieve significant savings in time and travel costs, but to also establish a better work-life balance for many employees.” Minhaj Zia, Managing Director, Polycom India & SAARC said: “As a long-standing Polycom customer, video collaboration has proven to be a deeply-embedded business and productivity tool for Havells. It is extremely encouraging to see one of our oldest customers in India adopt Polycom’s new innovations in collaboration technology, to help them defy distance and continue to transform the way they do business.” ë

ENTERPRISE SECURITY

QUICK HEAL

Ransomware to Evolve in 2015

Ransomware also displayed messages in localized formats with local time zones, languages and authorities taken into consideration.

SANJAY KATKAR

CTO, QUICK HEAL TECHNOLOGIES

s per Quick Heal’s Annual Threat Report for 2015, adware and ransomware have been dominant on Windows for a few years. They have now evolved and propagated to Android devices as well. This makes the threat landscape all-encompassing and unescapable. Given below are several of the key findings from the Annual Threat Report.

KEY FINDINGS FOR WINDOWS

RANSOMWARE GOES LOCAL l Ransomware also displayed messages in localized formats with local time zones, languages and authorities taken into consideration l Ransomware was a major threat in 2014 and virtually encrypted or locked PCs and demanded ransom payment l Ransomware is expected to evolve with advanced propagation techniques in 2015 and is the one major threat to be wary of ADWARE EVOLVES INTO MALVERTISING l Adware techniques have also evolved further to propagate further and this method is known as ‘malvertising’ l The most prominent malware of 2014 was adware which injected banner ads, hijacked default web browsers and search engines, and made PCs slow and unstable l 59% of malware samples detected fall into the category of spam and the remaining are classified as adware

KEY FINDINGS FOR

ANDROID

EXPONENTIAL GROWTH IN ANDROID MALWARE l Quick Heal Threat Research Labs have found close to 3 million Android malware samples in 2014 l Android malware has seen a 304 times growth between 2011 and 2014 l The number of detected samples has quadrupled from January 2014 to December 2014 l In 2014, Quick Heal has found 536 new malware families and 616 new variants afflicting Android l Android users have been exposed to the increased threat of fake paid applications on the official Google Play store ADWARE BECOMES ALL PERVASIVE l Android.Viser.A has been the most prominent form of Android adware that has been detected on the platform l Mobile adware is expected to dominate the Android scenario in the near future RANSOMWARE PROPAGATES INTO MOBILE l Ransomware, a technique commonly found afflicting Windows machines, has also found its way to Android and encrypts devices and demands a ransom payment l Android was subjected to the first Worm that spreads through SMS and propagates to other devices in an endless chain l The first boot-kit was detected on Android and this modified the device boot partition

“The threat landscape has drastically changed over the last few years and this makes our job harder” within Android devices

WHAT’S NEXT? l

It is expected that new cashless payment systems and banking credentials and apps are going to come under the radar of malware authors in 2015 l Wi-Fi networks to become the new battleground as hackers will look to launch manin-the-middle attacks to interrupt, redirect and intercept mobile traffic packets. Sanjay Katkar, CTO, Quick Heal Technologies, says: “2014 has been an eventful year for Quick Heal and for the IT security world in general. While attackers are continually devising new methods to infiltrate systems and devices, security companies have to be more proactive and alert than ever. The threat landscape has drastically changed over the last few years and this makes our job harder and highlights the importance that users and enterprises must pay to channels such as social media, web-based services, cloud portals and more. All bits of data can be monetized today, but we firmly intend to keep our users secure over the varied devices and portals that they regularly use.” ë

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INNOVATIONS

KEY CAPABILITIES n In all lighting conditions, you can easily stay focused on your screen. n With a customizable RGB backlight, you can switch between red, green, blue and white lighting, allowing the keyboard to remain visible but unobtrusive. n With up to 9.1 hours of battery life4 from the standard 4-cell battery, you can keep plugging away without having to plug in. n Offers all solid-state storage thatâ&#x20AC;&#x2122;s fast, reliable and easily accessible

Dell Latitude 14 Series Dell Latitude 14 Rugged Extreme notebook and the Latitude 12 Rugged Extreme convertible notebooks are designed keeping in mind the hazards faced by users who operate in extreme conditions such as dust, moisture, drops, vibration,

extreme temperatures and other such conditions, in fields such as military service, manufacturing, construction, heavy industries etc announced the press release. Apart from enabling technological capability in any condition, the devices

are feature packed with durable pogo-pin docking, a customizable RGB keyboard, native serial ports, a privacy shutter on the webcam and stealth mode. These devices also enable connectivity with a blazing performance from powerefficient fourth-generation

Intel processors, 802.11ac wireless3, available mobile broadband4 and discrete GPS. Dell Latitude 12 Rugged Extreme will be available at a starting price of INR 2,39,999 and 14 Rugged Extreme will be available at a price of INR 2,29,999 (excluding taxes).

PLEASE SEND YOUR FEEDBACK AT EDITOR@ ENTERPRICECHANNELS.COM

QNAP TVS-X71 SERIES TURBO VNAS QNAP Systemsâ&#x20AC;&#x2122; business-class TVS-x71 series Turbo vNAS supports 10GbE networks and provides a high-efficiency storage solution for 4K video playback, transcoding and on-the-fly editing. Besides incorporating comprehensive business-demanding applications and advanced virtualization features, the TVS-x71 series features the exclusive QvPC Technology that allows the NAS to be used as a cost-effective PC by allowing users to directly access stored data, monitor live surveillance feeds, enjoy digital entertainment, and much more. Available in 4, 6 and 8-bay tower form-factor models, the TVS-x71 series is powered by the latest Intel Haswell CPU with numerous options including Pentium, Core i3, Core i5 and Core i7 processors for users to flexibly choose based on their demands. These processors deliver high performance with over 2,300 MB/s throughput and 135,000 IOPS for CPU-consuming tasks such as running Virtualization Station, real-time 4K video playback and transcoding, and serving large numbers of simultaneous connections announced the release.

JA N U A R Y 2015

KEY CAPABILITIES n Users can enjoy 4K videos via HDMI with minimal impact to other NAS services, n With Intel HD Graphics the TVS-x71 series delivers superior real-time 4K (H.264) and 1080p video transcoding that convert videos to universal formats for playback on PCs, mobile devices, and Smart TVs.

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Date of Publication: 18 of Every Month Date of Posting: 20 & 21 of Every Month

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CONTACT

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1st Floor, APS Trust Building, Bull Temple Road, N. R. Colony, Bangalore - 560 019, India Tel: 91-80-6778 2500, Fax: 91-80-26610972, info-sap@sonata-software.com www.sonata-software.com 32