CONTENTS
M AY | J U N E 2 022 VOLU M E 5 | N U M BE R 3
C-STORE
10
iQ
5 Editor’s Message
Big insights, big excitement
6 The Buzz People, places, news and events 8 Quick Bites
Plant-based confection: Consumers have a taste for guilt-free treats and manufacturers are responding
10 C-store IQ National Shopper Study
COVER ILLUSTRATION, JASU HU; PHOTO TOP RIGHT, THOMAS FRICKE
Before and after: Maintaining an essential role in the post-pandemic lives of Canadian convenience shoppers
20 2022 Sustainability Report
The future is green: Incentives, ideas and inspiration for supporting sustainability in convenience
32
CAMA president Jim Jackson sees a future in micro markets
26 Feature: Pesty problems
Protect your brand’s integrity with these expert tips to prevent and control pests
28 Category Check: Cold comfort Consumers’ desire for indulgence turns up the heat for a wide range of frozen treats 30 Snapshot
Simply hover your phone’s camera over this code:
Kathy Perrotta of Ipsos Canada on selling summer and stocking up to satisfy Canadian consumers’ warm weather cravings
32 Backtalk
Automatic for the people: CAMA president Jim Jackson on navigating change and why he’s invested in the evolution of vending CSNC EDITORIAL ADVISORY BOARD
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Convenience Store News Canada
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May | June 2022
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