Hotelier & Hospitality Design - October 2018

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October 2018: Hotel Openings & Refurbishments, The Restaurant Show Preview, Independent Hotel Show preview...

Hotelier & Hospitality Design

UK Manufacturer of Bespoke Wooden Displays Meet Us At THE RESTAURANT SHOW Stand Number GL19

Electronic Hotel Door Locks for ease of use and increased security.

TSS Hotel Door Locks use RFiD Technology to give you trouble free performance with high customer confidence and satisfaction from our Electronic Hotel Locks. You can benefit from the advanced management our Hotel Lock systems offer whilst reducing maintenance overheads and removing customer frustration with older Hotel Card locks and keys. We will configure the system to your own requirements so you will have no steep learning curve to climb. The Hotel Locking System will operate the way you do.

“The professionalism and workmanship shown from the original Demo, site survey and installation was second to none. The locks were delivered and installed at a time that suited us, with the minimum amount of disruption. An excellent Job!� - Paul , GM, Abbey House Hotel

Your Key to Satisfaction.

Sauna RFiD

Electronic Locker Lock

TillSecure Systems are specialists in Hotel Locks in the UK. Providing the latest systems for Commercial and Hotel Guest Rooms. We have over 30 years experience in Support and Installation of Systems throughout Mainland UK, Ireland and the Channel Islands and always provide the highest level of service and support to our clients at all times. We offer a complete solution from Installation to ongoing support with both Emergency Call Out and Maintenance Contracts tailored to your individual requirements available at a competitive rate helping you save money on your budget.

The Stature RFiD Electronic Hotel Sauna Locker Lock is the latest addition to the TSS range of Hotel Locks. The small footprint on the door makes this ideal for low impact locking requirements. The Stature Locker Lock incorporates all the advantages provided by the latest Wireless Technology that are standard in all our locks. • • • • • • • • •

Audible and visual opening Notification “In Use” L.E.D low Battery Warning Resilient Chrome Anodised Finish Small Footprint Emergency Override with Master Card Ultra Low Maintenance Works with Guest Cards Waterproof Wristband Available 0844 99 33 253

75% of Sky hoteliers believe that Sky TV improves their guest satisfaction* Enjoy more bookings, more revenue and top reviews with the ultimate entertainment experience from Sky. Give your guests world-class sport, the latest blockbusters and award-winning dramas, all in stunning HD, plus fast, reliable WiFi for the ultimate entertainment experience.

To find the right package for your hotel


08448 244 810

*Source: TNS hotel study 2014 consisting of online interviews with 1000 consumers who had visited a hotel in the past 12 months and 125 hotel owners from across Great Britain. T&Cs: Equipment and installation costs may apply. Sky In Room and Sky In Bar: 12 month minimum term required to get Sky TV in your hotel. Premises must be in United Kingdom. Eligibility subject to credit checks. Content included depends on your subscription package. Sky In Room only: £150 minimum monthly price applies per hotel premises. Sky WiFi: WiFi availability is subject to your premises location. Standard set-up fee and 12 month minimum term apply. Please call for details. Calls to Sky cost up to 7p per minute plus your provider’s access charge. Black Panther ©Marvel Studios 2018. Darkest Hour ©2017 FOCUS FEATURES LLC. ALL RIGHTS RESERVED. The Good Doctor ©2017 American Broadcasting Companies, Inc. Criminal Minds©2017 CBS Broadcasting, Inc. All Rights Reserved. ®The F1 logo, F1, Formula 1®, FIA Formula One World Championship, Grand Prix and related marks are trademarks of Formula One licensing bv, a Formula One group company. All rights reserved. Correct at time of supply: 24/09/18.

Contents October 2018

Hotel Openings & Refurbishments 6 Restaurant Show Preview


Independent Hotel Show


Recommended Suppliers



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Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

Contact Us Dean Little

Publication Manager 01843 570940

Jodie Little

Publishing Director 01843 595818

Anthony Field

Editor 01843 570940

EquipHotel 2018: more than a trade show, it’s an experience A landmark French event for the hospitality business, EquipHotel Paris has been providing unique technical solutions and opportunities to accelerate business growth in the industry for over 50 years. With more than 105,000 professionals, 1600 exhibitors and 133 countries represented, it has become an important playground for developing the latest innovations in the hotel and restaurant sector.

Hotelier & Hospitality Design

Once a generalist trade show, it is now multi-specialist, providing visitors with an inspirational and interactive experience. Because there is no one, single fashion trend in the hotel and restaurant sector, the show will exclusively showcase multiple trends based around 5 main sectors: Restauration, Design, Well-being, Technology and Services. From furniture and interiors, kitchen equipment and food products, to spas, bathrooms and technology innovations, visitors will have access to a 360° product range. With over 1,600 French and international exhibitors on


show, EquipHotel provides solutions to develop business, build customer loyalty and meet the needs of markets both in France and abroad. This upcoming edition will take the form of multi-faceted inspiration laboratory, to provide a greater experiential experience, with a focus on a stronger than ever Design Hub. Actively supported by the best architects and experts, EquipHotel offers a vibrant stage to new products, innovations and industry trends. Bringing together hotel and restaurant professionals, Equip Hotel aims to offer a 100% immersive design experience through the profusion of styled “labs” created by architects, interior designers, atmospherists and other stylists. The show also gives leading chefs free rein to show off their talents at the cordon bleu restaurant and

during cookery contests. This and more, to be experienced in a real-life ephemeral establishment: STUDIO18. Set up on a new, supersized scale, this space is designed to be inspirational and inclusive, where the visitor-spectator becomes an actor; living an exclusive experience by interacting with the setting presented. Other brand-new exclusive highlights include Casa de Luz, a motionless journey imagined by Sandrine Alouf & Thierry Virvaire; the Signature Space, with

its dreamlike set design signed by Alnoor & Eric Lentulo of Etendart Studio; the Wellness Centre and its spellbinding design by Didier Knoll & Elodie Goddard; the Cozy Lazy and it’s rule-breaking room designed by Fabrice Knoll and also the Interior Design Centre a real, interactive marketplace. EquipHotel takes place from 11-15th November 2018, at the exhibition space at Porte de Versailles, Paris.


MINIMALISM AND CLEAN LINES With a whole host of exciting product features, such as showering height of 2000mm, through to the minimal matt black, matt white of polished chrome profiling giving the enclosure a sleek and luxurious look. Coupled with the rise and fall door mechanism and the versatility to be installed on a shower tray or tiled floor, the Young collection gives you a multitude of showering options and fantastic value for money. Combine this with our Novosolid stone shower tray andfast flow with its anti-slip stone texture, stain and UV resistant, hiddenDesigned 90mm manufactured waste and can be cut down to size on site to fit difficult spaces. in MANTOVA

Designed and manufactured in MANTOVA


Hotel Openings & Refurbishments


he project took six months to totally complete with the design heavily influenced by Birmingham’s canals and city centre landmarks. The guest rooms and public areas all feature decorative accents, vivid murals and design touches that showcase the local neighbourhood heritage and unique architecture. The four-star boutique hotel, which is located at the top of the iconic The Cube building, boasts flat screen Satellite TV’s, complimentary mini-bars, and invigorating rainfall showers in every room.

Hotel Indigo Birmingham Completes £1M Refurbishment

The £1m refurbishment of Hotel Indigo Birmingham is complete. The investment included a huge renovation of all 52 guest rooms including the reception and lobby areas.

Nick Taplin, CEO of Black and White Hospitality who own and manage Hotel Indigo Birmingham, said: “As a servicedriven business, we are constantly working on new ways to enhance our guest experience. The investment is part of our ongoing strategy to ensure we keep moving forward and keep improving every part of our business. The new rooms look fantastic with comfy beds and a design that caters for the modern, high-tech traveller. The rooms have everything that today’s corporate and leisure guests require.”

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Hotel Indigo Birmingham is just a short 10-minute stroll from Birmingham’s New Street Rail Station. Guests have access to its luxury health club and award-winning spa with high tech gym, pool and relaxation areas. The rooftop Marco Pierre White Steakhouse Bar & Grill sits atop of the hotel with an extensive menu and great bar and stunning outdoor terrace area.


Hotel Openings & Refurbishments

Hilton Garden Inn Arrives in Doncaster with Attractive Racecourse Property Latest Addition to Award-Winning Midscale Brand’s Growing Stadium Portfolio Ready to Welcome Avid Racegoers, Recreation Seekers, and Business Travellers

and Cusworth Hall is only 30 minutes away. When it’s time to travel, guests can enjoy quick access to the railway station, Doncaster Sheffield Airport, and major arteries linking the town to other cities.

oncaster, one of England’s most coveted horseracing destinations, welcomes its first Hilton property with the opening of Hilton Garden Inn Doncaster Racecourse. The hotel joins eight existing Hilton Garden Inn properties in the UK, including two located on stadium grounds, demonstrating the award-winning midscale brand’s commitment to fulfilling the accommodation requirements of event goers, sport enthusiasts, and business travelers alike. Conveniently situated on the grounds of the racecourse, Hilton Garden Inn Doncaster Racecourse offers a unique venue for culture, sport, conferences and events. The hotel is set to meet Doncaster’s growing demand for quality, affordable rooms, driven by the influx of visitors coming to experience all that the historic English town has to offer. According to the Doncaster Free Press, the town welcomed nearly 6.5 million visitors over a three-year period ending in 2015 – of those, it is estimated nearly 200,000 attended the St Leger horseracing festival.1

A 2,000-year-old market town at the southern edge of Yorkshire, Doncaster is renowned for its horseracing, rich railway heritage, and its wealth of Georgian and Regency architecture on the Great North Road. The town is home to the world’s oldest classic horse race, the St Leger Stakes, which dates back to 1776 and runs every year in September.2 The perfect address for racegoers and an ideal conference destination, Hilton Garden Inn Doncaster Racecourse offers 154 guestrooms, all equipped with the latest technology and ergonomic comfort for maximum convenience. This includes Digital Key, Hilton’s mobileenabled room key technology that allows guests to simply and securely unlock their room door using their smartphone. The property is just minutes away from Lakeside Village shopping, the Doncaster Dome, museums, art galleries, golf courses, and awardwinning markets. Yorkshire Wildlife Park is just under a 15-minute drive

Hilton Garden Inn Doncaster Racecourse joins two other Hilton Garden Inn stadium properties – Hilton Garden Inn Sunderland (at the Stadium of Light) and Hilton Garden Inn Manchester Emirates Old Trafford. To receive instant benefits including lowest price available online, free WiFi and Hilton Honors points towards free nights, guests are encouraged to join Hilton Honors® and Book Direct.

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“We’re excited to bring Hilton Garden Inn to the heart of Doncaster, a cherished, historical cornerstone of England,” said Louise Thrussell, the hotel’s general manager. “Hilton Garden Inn Doncaster Racecourse perfectly blends contemporary, outstanding service with classic favourites – from our warm and inviting guestrooms, offering plenty of space for both work and relaxation, to a freshly prepared breakfast at our signature restaurant, The Garden Grille. And with the added convenience offered by our amenities, including daily evening room service, an aroundthe-clock shop for light snacks and refreshments, business centre, and fitness centre, guests will always feel right at home.”


Hotel Openings & Refurbishments



Hotelier & Hospitality Design

urys Inn Liverpool has unveiled a stunning new look, with exclusively designed bedrooms, public spaces and 10 new meeting rooms, following an investment of £3.7M. The hotel’s major remodelling also incorporates an exciting new dining experience - Oddsocks Bar & Kitchen.


The refurbishment has completely transformed Jurys Inn Liverpool’s public spaces, now a haven of eclectic soft and warm timber furnishings. Sophisticated upholstery in blue and tan creates a chic but cosy atmosphere in the spacious break-out areas. Oddsocks Bar & Kitchen Liverpool, is the latest unique dining concept from Jurys Inn, with a modern, charming atmosphere and offering an extensive, and exciting menu, including a wide range of delicious dishes for lunch and dinner, from signature burgers to healthy salads.

The hotel lobby also includes the addition of an ‘Off the Shelf’ lobby shop fully stocked with snacks, drinks and travel necessities along with a convenient connectivity area where guests can plug in and work using the hotel’s complimentary high-speed WiFi. Perfect for local businesses and events, Jurys Inn Liverpool’s 10 newly refurbished meeting rooms can accommodate up to 100 delegates and are suitable for small to medium sized meetings, training, interviews and focus groups alongside celebrations such as banqueting and small weddings. Each meeting room benefits from plentiful natural daylight, air conditioning, a projector and screen, and free high-speed WiFi throughout. To ensure a great night’s sleep, all 310 of the Liverpool hotel’s spacious bedrooms boast the addition of the exclusive DREAM bed by Jurys Inn, designed bespoke with ultimate comfort in mind.

The bedrooms, which include executive bedrooms and three suites, also feature a flat screen TV with Freeview, ergonomic work area, complimentary spa toiletries and free high-speed WiFi.

city, the sleek Oddsocks Bar & Kitchen offers a place to unwind over a selection of cocktails as well as an allday Costa Coffee bar, or alternatively, guests can opt to dine in the comfort of their room with room service.

General Manager, Helen Caters said: “The hotel and its facilities have been completely transformed in this major upgrade, and we are very excited to welcome the local community and visitors to the new look Jurys Inn Liverpool.

Whether you’re stopping over for a gig at the adjacent Echo Arena or visiting the city for a weekend of shopping at the nearby Liverpool ONE, Jurys Inn Liverpool provides the perfect base from which to explore all that the city has to offer.

“Whether you’re here for a weekend away in this iconic city or a business visitor, we’re confident you will find everything you need at our newly designed hotel’,

Conveniently located at the Kings Waterfront in the iconic docks, just a 20 minute walk from Liverpool Lime Street Station, the hotel has been totally revamped to accommodate the changing needs of locals and visitors alike.

Celebrating a decade of success since being crowned European Capital of Culture, Liverpool has marked 2018 with a specular array of events – all within easy reach of Jurys Inn. And after a busy day of exploring the

For booking please visit or call 0151 244 3777

Hotelier & Hospitality Design

Hotel Openings & Refurbishments


Hotel Openings & Refurbishments

Mercure Swansea Hotel Awarded 4* Status After Locally Inspired Refurbishment and Stellar Guest Reviews The Mercure Swansea Hotel has officially been awarded a 4* status by the AA following a comprehensive locally inspired refurbishment and fantastic customer reviews across the board. The Mercure Swansea Hotel underwent an extensive refurbishment last year, revealing a locally inspired new look. The contemporary new design pays homage to Swansea’s industrial heritage whilst preserving the friendly and approachable service for which the hotel has always been highly commended. The refurbishment included a transformation of 55 bedrooms and the public spaces including the bar area.

Hotelier & Hospitality Design

Since the refurbishment, positive guest feedback has soared which led the AA to conduct an un-announced audit, and award the hotel a new 4* status. Over half of the scoring is based on personal interaction between staff and guests as well as delivering proactive service in all areas of the hotel.


Commenting on the new 4* status hotel General Manager Ian Harding-Jones said: “For over 20 years we have been graded as a good 3* star hotel, but over the last year we have made significant physical and aesthetic improvements as well as giving even better service through a new customer care programme, so it really is fantastic to see our hard work recognised and rewarded with an extra star above the front door. Me and my team are delighted.” Shane Harris, CEO Jupiter Hotels, added: “The investment in this property demonstrates our continued commitment to the growth and transformation of our

hotel portfolio in the UK. The renovation of the Mercure Swansea Hotel showcases what’s to come as we increase hotel development and elevate customer experience in the mid-scale sector”. The Mercure Swansea offers a Brasserie Restaurant overlooking the landscaped gardens, providing fresh, locally produced and seasonal ingredients. Guests

can also enjoy a Welsh whisky by the fire in the stylish revamped hotel Bar. For those looking to relax and unwind during their stay, they can enjoy a swim in the heated indoor pool, take a dip in the sauna or use the exercise facilities at the Feel Good Health Club. The hotel also offers comfortable and practical meeting spaces for business guests with eight fully serviced meeting rooms, all equipped with complimentary high speed WiFi, audio-visual equipment and space for up to 180 delegates including free parking. For those looking to celebrate a special occasion, the beautiful lakeside gardens provide a stunning backdrop for a wedding party.

Hotel Openings & Refurbishments

Italian Design arrives in the Maldives! This will be first hotel in the Maldives to be designed by Italian Architects Marriott International announces the forthcoming debut of Westin Hotels & Resorts in the Republic of Maldives with the opening of The Westin Maldives Miriandhoo Resort on 1st October 2018. Developed by Belluna Co. Ltd, Japan and Asia Capital PLC, Sri Lanka, The Westin Maldives Miriandhoo Resort is set to herald the Westin brand’s wellness positioning in the Maldivian oasis.

The dining options include three resort restaurants and a rooftop bar. The all-day dining experience at Island Kitchen stays true to the Westin brand’s Eat Well pillar through a thoughtful menu combining Chinese, Indian and Maldivian fare. The Pearl is the resort’s specialty restaurant and is the ideal venue to indulge in exquisite Japanese cuisine in an elegant setting with exceptional ocean views. At Hawker, guests can sample authentic Asian food in a casual and buzzing restaurant and bar with a live kitchen. The Sunset Bar is a relaxed lounge serving tapas and imaginative cocktails created by talented mixologists. The idyllic resort also features Westin’s signature branded spa concept, the Heavenly Spa by Westin™, the 24hour WestinWORKOUT® fitness center and the Westin Kids Club®.

Hotelier & Hospitality Design

Nestled on a beautiful coral island in the Baa Atoll, a designated UNESCO Biosphere Reserve site, The Westin Maldives Miriandhoo Resort will feature 70 villas and suites, 41 on island and 29 overwaters. Poised over the sea on stilts and with an area of almost 200 square meters each, the overwater suites are amongst the largest a resort has to offer in the Baa Atoll region. Assembled by award-winning Milan-based architects PEIA Associati, the resort’s design takes inspiration from the ocean with a visionary approach towards environmental sustainability.


Hotel Openings & Refurbishments

Taste a new Blu in Bordeaux Radisson Blu opens in the wine capital of the world


adisson Blu, the upper upscale hotel brand that delivers a positive and personalized service in stylish spaces, is delighted to announce its latest hotel opening in the French city of Bordeaux. The 125-room hotel provides stunning views across the magnificent Garonne river, with its prime location just north of the historic city center.

Hotelier & Hospitality Design

Richard Moore, Senior Area Vice President for Western Europe, UK & Ireland, said: “Bordeaux truly offers the ultimate wine-lover’s experience - and we’re immensely proud to open our brand-new hotel in this vibrant and exciting destination. The latest addition to Europe’s largest upper upscale hotel brand offers guests the best possible mix of Bordeaux, from the world’s largest urban UNESCO World Heritage Site to the must-see Cité du Vin and its surrounding vineyards. The Radisson Blu Hotel, Bordeaux provides an unrivalled opportunity to explore one of the continent’s finest and most historic cities.”


Set in the lively Bassins à Flot district of the city, the Radisson Blu Hotel, Bordeaux has a range of attractions on its doorstep. It’s only a short walk from the famous Cité du Vin, where guests can learn all about Bordeaux’s most famous export. Visitors can also explore the rich maritime history of the area at the nearby Submarine Base, before taking an invigorating stroll along the waterfront of the Garonne. The rest of the city, including the city center packed with spectacular architecture (often referred to as the best city riverscape in Europe), is a simple tram ride away. Radisson Blu Hotel, Bordeaux features two high-quality restaurants - one with its own unique breakfast concept and one that will dazzle guests with dishes conjured from delicious local ingredients and recipes. The hotel also boasts an incredible sky bar with the most amazing views out across the city and the nearby river. It’s a spectacle that’s certainly not to be missed. Business travelers will discover the ultimate Radisson Meetings experience, with access to five conference

rooms and a ball room. At the end of a busy and productive day, guests can reach the heights of relaxation in the hotel’s stunning spa and wellness facilities by Sothys. This allows guests to truly live like locals, indulging in the popular Bordeaux activity of improving their wellbeing through bathing. Thierry Zilliox, General Manager of the Radisson Blu Hotel, Bordeaux, said: “We cannot wait to welcome guests to our iconic hotel in Bordeaux, the brilliant city that really does have it all - and now we have the chance to show off our Yes I Can! service attitude in everything we do. We look forward to sharing the area’s unique heritage and helping our guests to discover exactly why the beautiful capital of France’s Aquitaine region has a proud reputation as the wine capital of the world. We promise to share some great wine and some even greater experiences with everyone who walks through our doors - consider this our invitation to discover the best of Bordeaux with Blu. Santé!” For more information on Radisson Blu Hotel, Bordeaux, please click here. Discover brilliant Bordeaux with the Radisson Blu guide to the city that has it all. Radisson Blu Hotel, Bordeaux will be operated by Radisson Hospitality AB under an international license agreement.

Hotel Openings & Refurbishments

LUXURY HOTEL CARROSSA PARTNERS WITH AZALEA Carrossa, Mallorca’s newest luxury boutique retreat, has hired leading specialist marcomms agency Azalea to spearhead its drive in the UK.

Carrossa, which was once a grand manor house, has been transformed into one of the finest retreats on the sun-kissed island of Mallorca, offering visitors a haven of tranquillity with breath-taking views of the bay of Alcúdia and the fertile hills of Levant. Golfers will find it particularly attractive as the resort enjoys a great relationship with some of the best courses on the island, including Club de Golf Alcanada, offering a range of exclusive stay-and-play packages, as well as discounted green fees at the likes of nearby Capdepera Golf, Canyamel, Pula, and Son Servera. With a fast-growing reputation for its excellent cuisine, the resort offers plenty of culinary options with a delicious array of sophisticated international and local dishes in the fine-dining Restaurant Carrossa or an extensive choice of dishes, such as

tapas, in the more informal Bistro Badia, both of which deliver panoramic views from the terrace. Peter Hamacher, director of sales and marketing for owners Hamacher Resorts, said: “We are delighted to be working with Azalea to drive our launch in the UK. It is a very exciting prospect to be working with a team of professionals that has a track record of delivering across the marketing spectrum. “We are extremely pleased how our guests have reacted to the resort so far and we look forward to sharing our message with the UK market.” Azalea account director Luke Frary added: “Mallorca has always been a hugely popular destination with visitors from the UK, but Carrossa is most definitely something unique thanks to its private location, remarkable views and high-end accommodation. “Carrossa offers a complete respite to recharge the batteries in truly luxurious surroundings with secluded beaches, must-see tourist attractions and great golf all nearby.” The Hamacher family, which owns the resort, has had a long affinity with Mallorca, and, in particular, the rolling hills of the Carrossa estate, and their objective was to produce a five-star resort in keeping with the surroundings, ensuring the building and gardens retained its natural charm. All 75 rooms or suites followed a careful decoration programme that provides a mix of luxurious modern interiors of the best quality materials within venerable old walls, offering

guests utmost privacy with a choice of aweinspiring backdrops. Carrossa is a haven for visitors wishing to escape the crowds of more established Mallorcan destinations, instead focusing on relaxation thanks to its extensive and modern luxury 1,500m2 spa complete with saunas, steam bath, ice fountain, and a wide selection of massage, beauty and special treatments, as well as a high-tech gym. The former manor ground gardens of Carrossa are also home to an inviting heated outdoor panoramic infinity pool and deck that provides the perfect setting for a lazy day under the Mediterranean sun, all with views of the bay of Alcúdia. Now in its 11th year of trading, Azalea has established itself as one of Europe’s leading specialist agencies, working with some of the continent’s major national and regional tourist boards, flagship golf and lifestyle resorts, and leading brands.

Hotelier & Hospitality Design

The stunning five-star residence, near the historic town of Artà, in the north-east of the island, has enjoyed a successful few months since it opened its doors in June but is now looking to further strengthen its brand position.


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Big Ben Themes has been supplying Bar and Restaurant Interiors for 38 years with our range of products changing every year.


We supply a Unique range of artefacts, props and pictures on over 20 different themes including Americana from many parts of North America, British and irish, Maritime and Railways, French and Italian, Latin America and Australia. Both original and reproduction items, many of the latter made exclusively for us.

You can get a good idea of our range from our Printed brochures and website and trade visitors by appointment are welcome to visit our Emporium near York.

Contact: Martin Alden at 01904 488880 and at Big Ben Themes, White Carr Farm, Hull Road, Dunnington, York YO19 5LR


CK Direct are confident that they now have the most powerful Odour Control Unit available to the UK market From the humble chip shop to the local takeaway; the roadside pub to the gourmet restaurant. Commercial kitchens, in their myriad shapes and sizes, have since the dawn of time relieved an unrelenting hunger across the nation. But their beauty, with sizzling onions, the incessant rush of chefs, the condensation on cold windows, is only half of the story. Alongside a blend of fine tastes and scents is a dirtier world, one of grease and fumes; the by-product of vigorous cooking. This grisly world is kept in check by mechanical vents and steel extract hoods, each with its own role in keeping kitchen occupants safe. If the balance between the two worlds is not carefully managed, the commercial kitchen could be brought to its knees.

The CK Direct Ozocube™ is a high efficiency ozone generator unit, ideal for use in commercial kitchens, food processing plants and factories. The unit is installed between the extraction point and the exhaust fan, external to the ductwork, making servicing and maintenance much easier. The unit eliminates smells by oxidising pathogens in the exhaust pipes and also prevents the build-up of residue in the ductwork, preventing failures in fans and fire hazards. Ozocube™ is also the most powerful Odour Control Unit available to the UK market. It is in essence a regulator, a silent overseer of your other ventilation that allows it all to live in greater harmony. The result is a nicer environment for your staff to work in, your customers to enjoy and your neighbours to appreciate - Free of overpowering smells and cacophonous noise.

A case of bad odour may not seem like a problem worth spending your money on but consider that regular foul smells can justifiably incur complaints from residents under the Environmental Protection Act (1990). A very high-profile restaurant in London had this exact problem as bad smells from the kitchen led to a complaint from a nearby bank. After installing Ozocube™, an official report confirmed that there was subsequently ‘no odour apparent’. Ozocube™ kept chefs, customers and a nearby business very happy. On top of its noise and smell reduction duties, Ozocube could put some money back in your pocket. By allowing your ventilation to run more efficiently it can reduce running costs by 50% and increases the lifespan of the rest of your equipment. As a business investment alone, considering its relatively cheap price, it’s a product that merits some fanfare. An energy saver, noise reducer, odour killer and money saver, Ozocube™ is a lowrisk, all-in-one for commercial kitchens. Head over to to get your ventilation running smoothly and keep your kitchen doing what it does best: making great food.

Hotelier & Hospitality Design

If you manage or work in a commercial kitchen, you may have encountered one of its more unfortunate sides. Bad odours, produced by grease, carbon and steam deposits can spring up at any time in all their grimness. Sometimes they don’t go away. This isn’t just a problem for people inside, but for those in the surrounding environment. To regulate this, going above and beyond the typical tasks of extract hoods and vent maintenance, CK Direct are offering their very own product that’s already become the much soughtafter answer. The Ozocube™ is a cost-effective addition to the kitchen ventilation setup that eradicates smells, saves money and keeps you on top of safety standards.


The Ashes Wedding Venue with Smartlock InDoor Security When the owners of The Ashes Wedding Venue in Endon, Staffordshire were looking for an efficient and easy to use locking system, which wouldn’t compromise the traditional décor of their barn wedding venue, they turned to Securefast to provide the perfect user friendly, discrete yet effective locking solution. Mifare cards for access. These cards allow access for the duration of their stay and automatically deactivate the following morning.

Using the Smartlock InDoor system means that the card reader is monitored in the door above the 72mm centre The company’s recent installation at lockcase with the battery housing, leaving the Ashes consisted of the Securefast no need for a separate hardware reader ASL951B1-R Wireless Smartlock InDoor actually on the door. units, which is a system that enables the client to select their own preferred style In addition to the InDoor system, of lever furniture in order to compliment Securefast offers an OnDoor version the building and its surroundings. In this which consists of a set of “Return to Door” instance the owner’s preference was levers in stainless steel on a stainless for traditional lever handles in a black steel backplate with the reader. The antique finish, with both the locks and OnDoor system is a wire free stand alone, door furniture blending in seamlessly intelligent lock that uses Mifare proximity with the traditional aspects of the venue. contactless technology. It provides an easy to use, secure access solution right The Smartlock InDoor lock is used in a on the door. The flexible system enables virtual network setup utilising Smartlock OnDoor systems to be created to suit any software with the ASL960 USB card installation from a simple one or two door encoder. This allows staff to allocate set up to a fully networked control system wedding guests wishing to stay in the providing real time control of access newly renovated accommodation with permissions and monitoring.

For further information about the above locking solutions or to receive details on the comprehensive range of access control options available from Securefast, please contact the Securefast sales team on 01704 502 801 or visit the Securefast web site at

INDOOR Smartlock INDOOR provides all the benefits of a wire free, wireless networked access control system but discreetly concealed inside the door. It leaves you free to choose your own lever furniture, providing a consistent look across access control and mechanically locked doors. Using MIFARE® proximity technology, the networked Smartlock system can also incorporate ONDOOR and wall mounted readers, ideally suited to hotels, schools and offices. For full details please contact us now. Sales Hotline: 01704 502801

Hotelier & Hospitality Design

The Ashes is considered by many as one of the most beautiful barn wedding venues in the country. The fifty acre estate rests at the foothills of the Peak District National Park, within the borders of Staffordshire and offers the perfect setting for a special occasion.





To find out more about the top industry names who will be live on The Stage and who’ll be exhibiting take a look at


@RestaurantShow #TRS2018 This is a trade event. No under 18s will be admitted.








The Restaurant Show Preview

Celebrating 30 years of The Restaurant Show

The Restaurant Show is the annual showcase for the hospitality industry, meeting every year to feature exciting cooking demos and tastings, panel discussions and guest speakers, as well as playing host to the industry’s most sought-after chef competitions. Bringing together catering professionals for 30 years, this event promises to be the best year yet, with some of the country’s most high-profile chefs and restaurateurs set to take to the live stage to share their stories.

The ones to watch The Restaurant Show will offer the opportunity to watch trail-blazing chef Tom Kerridge, who’s out to crack the capital with his brand new restaurant, under the spotlight as he delves into his plans, tips and highlights from a hugely successful career. Asking questions about his new restaurant, which will see a rotisserie bar roasting large joints of meat, fish and root vegetables in front of diners, will be Editor Stefan Chomka from Restaurant Magazine. The show hopes to see the multitalented and renowned chef share some of the magic that brought his Buckinghamshire pub two Michelin stars, while offering thoughtprovoking tales into his journey to opening the new relaxed brasseriestyle dining room at the Corinthia Hotel London.

Alongside Tom, will be Daniel Clifford, Chef Patron of one of the best fine dining restaurants in Cambridge, Midsummer House. Following two devastating floods in 1999 and 2000, Midsummer House was re-built and refurbished to the highest of standards under Daniel’s ownership and in the space of three years following the floods, awarded two Michelin stars. Daniel will be sharing the stories of his world class kitchen and the signature dishes which have transformed Midsummer House at this year’s show, while discussing his tell-all book about making it to the top, Out of My Tree. This unmissable session will see him cook-up a signature dish live on stage, and afterwards sign copies of his new book.

Hotelier & Hospitality Design

On the 1-3 of October, Olympia London will throw open its doors to celebrate The Restaurant Show’s 30th anniversary. Featuring both Bar & Pub and Catering Equipment Expo, plans are in place to ensure its 1000s of visitors, over 450 suppliers, and impressive line-up of guest speakers, walk away with valuable insight and knowledge into current and future industry trends, along with bags of inspiration.


The Restaurant Show Preview Visitors can also look forward to hearing from sustainable food pioneer Doug McMaster, Founder of Silo Brighton, as he talks about his new venture and partnership with leading bartender Mr Lyan of White Lyan and Super Lyan. There’s more excitement as the show is joined by The World’s 50 Best Bars team, who’ll be shaking things up with a lively session on why cocktails matter. Featuring a leading panel presenting the latest global trends, this session covers everything from flavour matching with food to looking at how sustainability is shaping today’s thriving bar scene. See the full line up of guest speakers ready to take to The Stage here, including social media expert Karen Fewell of Digital Blonde, MCA Insight’s Strategic Advisor Simon Stenning, and CEO and Co-Founder of M Restaurants, Martin Williams.

Taste the difference Throughout the show will be a variety of tastings, tutorials and masterclasses for visitors to whet their appetite. From sake tastings and Japanese food pairings, to wine tastings with Master of Wine, Peter McCombie.

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The show will also feature a masterclass in cheese to enjoy, with cheese writer Patrick McGuigan and Matthew Carver from The Cheese Restaurant in Camden. This session goes beyond simply choosing cheeses and delves into cutting wastage, boosting margins and increasing sales with informative case studies and samples of the best of British new wave cheeses, plus cutting-edge accompaniments.


The IWC Discovery Tasting is also back again for 2018 offering visitors the chance to taste hundreds of wines and sake not currently available in the UK, all looking for on-trade representation. With over 250 wines from 26 countries and over 450 sake – many of them IWC medal winners, this ‘free pour table’ aims to add exclusivity and diversity to the hospitality industry’s drink offering. Showcasing their quality, all wines and sake on show at the event have been entered into the International Wine Challenge 2018. And of course, there’s plenty of coffee to go around. ‘Perk up your coffee

profits’ is a master-class with Elliot and Alex, aka the Fantastical Espresso Brothers. The pair will take a deep dive into the processes behind serving high-quality coffee in a tasting session mixing theory and practice to inspire grande-style growth.

The Competition Theatre Not to be missed is the actionpacked Competition Theatre, where passionate professionals will be putting their talents to the test across the three days. This includes the industry’s most prestigious competition, National Chef of the Year. The heat will be turned up on day two as talented chefs compete to become the new National Chef of the Year and passionate newcomers cook up a storm for the chance to be crowned Young National Chef of the Year. The show sees all the intense action in the kitchen as well as the special ceremony announcing the winners of this prestigious competition. The action takes place under the watchful eye of an impressive line-up of judges including Gary Jones, Clare Smyth, Tom Kerridge and Philip Howard. The Craft Guild of Chef’s National Chef of the Year competition is the most respected and soughtafter culinary title in the industry and has been running since 1972. It is the crème de la crème in the chef community and has helped to launch the careers of some of the industry’s most celebrated

chefs, many of whom now hold Michelin stars. Past winners of the competition include Gordon Ramsay, Mark Sargeant, Simon Hulstone and last year’s winner, Luke Selby, who is immensely proud of his title: “To have my name alongside the past winners, all of whom are chefs I have always looked up to, is something that I will always be hugely proud of. I therefore feel honoured to have taken the title of NCOTY this year as it has always been an ambition of mine to go for the senior title ever since winning YNCOTY back in 2014 as I have seen the doors it opens.” The day will also see the crowning of a new Young National Chef of the Year, with some of the industry’s brightest young stars competing. Plus, there’s even more heat in the kitchen, with the return of several other top culinary competitions including The Kikkoman Masters and Compass Chef of The Year. Global brand leader in soy sauce, Kikkoman, has recently announced its ten finalists in its highly regarded Kikkoman Masters Chefs Competition which will see the finalists compete for the coveted title and a seven-day trip to Japan. All finalists are required to devise a two-course menu using Kikkoman Naturally Brewed Soy Sauce as integral to the dish.

The Restaurant Show Preview Free registration

lead up to the event, which are to be judged by both the public and a panel of judges.

“Each year the standard of entries gets better and better and this year was no exception. We have seen an increase in many unusual ingredients and the final 10 chefs have produced some inspirational dishes.”

Last year saw Joe Delucci’s walk away with the title for their Mulberry Gelato, and this year the entries have been as varied and unique as ever.

The Greatest of ideas Immersing visitors in the very latest products in the industry, the show will once again welcome back its Great New Idea competition. Suppliers have been encouraged to submit their innovative and musthave products and services in the

The competition will see the likes of Real Kombucha, Ice Entertainments and Peppermill Interiors all go head to head with their brand-new products. People can vote online by visiting the Great New Idea section of the website, finding the product they want to win, and clicking the vote button.

Register for your free badge here for the hospitality industry’s ultimate diary date 1st – 3rd October at Olympia London. Follow @RestaurantShow on Twitter and Instagram, and @RestaurantShowUK on Facebook using #TRS2018 to stay up-to-date with the latest new sessions, exhibitors and speakers.

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Chair of judges, David Mulcahy speaks of how the competition is growing year on year:

With business boosting insights, a superb line up of experts, influencers and industry names coming together to share their expertise and life lessons, The Restaurant Show’s 30th anniversary is an event not to be missed for the entire hospitality industry. The show is set to offer the tools and networking opportunities to transform the way visitors, whose entry is completely free of charge, run their business and re-engage their customers, setting them aside from competitors.


The Restaurant Show Preview

How digital creating the new “Here’s your burger and fries, sir – would you like extra digital with that?” The answer from today’s diner is almost always a resounding yes, according to restaurant industry expert Luis De Souza. And he’s convinced that the digital transformation trend is truly engaging the UK restaurant industry could well provide answers to some of today’s challenges. “We’ve seen an extraordinary pace of change in diner behaviours over the past few years, and restaurants are having to work hard to keep up with it,” said Luis, chief executive of Restaurant Show exhibitors NFS Technology Group.

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The trends he is talking about affect both in-restaurant and takeaway eating and are affecting everything in the casual and fast-casual dining sectors.


To-go consumers used to call in and wait while their food was prepared; now, they order online, either for collection or delivery either directly from the outlet or via a Deliveroo-style service.

Industry expert Luis De Souza of NFS Technology Group – at Restaurant Show stand GM39 - says digital dining has accessed every area of the industry; and it’s providing a valuable boost in challenging times

In-restaurant dining, too, looks a lot different as customers seek restaurants and review online before making their reservation. They then enjoy a digitallyenhanced experience all the way from being seated to ordering and payment – and beyond.

Luis De Souza

Even fast-food diners are getting faster, making their choices from self-service kiosks and boards linked directly to kitchen automation. Luis points to several eye-opening statistics that highlight exactly how much things have changed already.

The Restaurant Show Preview

transformation is dining experience Leading restaurateur Adrian Valeriano recently said data showed more than 47% of reservations currently originate on mobile phones, and described the finding as “massive”. In addition, 57% of people are ordering their food online, through a website. “I could go on,” says Luis. “The statistics show an incredible change in the way everyone is using restaurants. “Much of it is driven by millennial behaviour, but it’s not just young people – many people are now becoming used to accessing every area of their lives via their smartphone or tablet. “As even younger generations continue to join the dining world, that’s a trend that is going to continue growing. “In fact, keeping up with the digital transformation of the restaurant market is already becoming a necessity rather than a luxury. “Restaurants need to take advantage of every opportunity that is on offer. And I believe that those who fully embrace digital transformation are the ones who will survive and prosper.” NFS provides EPOS and restaurant management technology to restaurants, hotels and bars across the UK, who use it to streamline their operations and engage better with consumers.

“Technology has gone way beyond simple EPOS now to help restaurants manage every aspect of their business in a more efficient and guest-friendly manner,” he said. “Restaurant management software helps them find your establishment online and make a reservation – often through solutions like OpenTable. “The technology then provides staff with real-time seating plans that gets guests seated quickly or manages their expectations on wait time. “Diners are now finding it more and more acceptable to choose from tablet menus where available, and serving staff take orders on handheld devices at tableside and send them direct to the kitchen for immediate preparation. “The meal arrives swiftly, and staff can take payment at tableside too, so they can eat and go for a perfectly satisfying experience.” Behind the scenes, the software is working away providing valuable business intelligence and reports, spotting trends, identifying best-sellers and helping keep stock under control so waste is kept to a minimum. It also helps with staff issues, helping restaurants to roster effectively and reduce opportunities for fraud with its detailed capturing of every keystroke.

“I believe the business intelligence capabilities of restaurant management software will enable the introduction of dynamic pricing across many different restaurant environments. “It has benefits for the industry, of course, but also for customers, who enjoy a good deal.” Constant data capture enables the personalised experience that is dear to consumers’ hearts these days – and restaurants with information about their guests’ preferences can create targeted offers that are guaranteed to appeal to them. NFS will be at the Restaurant Show at Olympia from 1-3 October and expect a keen interest in their digital restaurant management technology.

Luis sees digital transformation leading to further innovations and benefits for the industry.

“These are exciting times in h o s p i t a l i t y t e c h n o l o g y, w i t h capabilities on the rise all the time as systems evolve to meet the new demands and requirements of both diners and restaurants,” said Luis.

“Dynamic pricing is one area that the restaurant industry has been slow to adopt,” he said. “However, it’s now wellaccepted in areas of consumers’ lives ranging from air travel to hotel booking.

More information about restaurant management software is at NFS will be at stand GM39 at the Restaurant Show.

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“A recent report found that an astonishing 75% of people said they had consulted Facebook to find a place to dine,” he said.


The Restaurant Show Preview

Mr Fitz Aqua Spritz brings non-alcoholic drinks to Innovators in dispense, Brewfitt Ltd, have launched a new indulgent alcohol-free drink offering to provide a premium alternative to ordinary, run of the mill soft drinks. These include refreshing noadded sugar flavours such as lemon, cucumber and mint, roots and spices including popular flavours such as root beer and dandelion and burdock, and fruits and flowers such as elderflower and apple, amongst many others.


Mr Fitz Aqua Spritz drinks are produced through the signature, high-tech Aqua3 system. The compact system uses an efficient cool carbonated process to dispense still and sparkling wonder water through the Mr Fitz Aqua Spritz ceramic font which is then infused with rich cordial flavours to create a unique beverage different from regular cordials and squashes.

The range includes many delicious flavours that are set to get your customers’ taste buds tingling.

Mr Fitz Aqua Spritz has already been installed in a number of pubs and bars across the UK including the whiting and Hammond estate to an overwhelmingly positive response, with bars already seeing requests for an increase in flavour options.

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y creating a fusion of the Aqua 3 filtered water with the unique flavours of Mr Fitzpatrick’s cordials, establishments can boost their alcohol-free drink offering with over 20 exciting new drinks and flavours without excessive fridge space and generating a high ROI.


Bars, hotels and restaurants are able to

provide a wider range of drinks, and additionally generate higher margins on Mr Fitz Aqua Spritz beverages.

Refreshing Benefits As well as the opportunity to increase the range of non-alcoholic drinks, the Aqua 3 water system provides bars, cafes and restaurants with the opportunity to increase their sales of bottled water. The Aqua 3 system uses the latest in filtration and carbonation technology, ensuring that the highest quality filtered water is dispensed with every use. Brewfitt offer an annual service for the signature system to ensure all equipment is working efficiently and effectively to ensure you are always providing your customers with the highest quality pure-filtered water. Businesses will have a source of fresh still or sparkling water directly in their establishment meaning that they can rely less on purchasing and stocking of pre-bottled water, freeing up more space in fridges for highermargin beverages. By using the Aqua 3 system to bottle Mr Fitz Aqua

The Restaurant Show Preview

exciting new range of hospitality market. Not only does this have obvious monetary savings for businesses, there are also significant environmental advantages to bottling water in house making the installation of the Mr Fitz Aqua Spritz Aqua 3 font a worthwhile investment for those looking to reduce their carbon footprint with less frequent deliveries.

Approximately 80% of plastic water bottles are not recycled, and instead end up in landfill sites where they can take several hundred years to decompose. Not only is the plastic an issue, the ongoing production and transportation of bottled water generates air pollution and waste that can easily be avoided by making the switch from purchased pre-bottled water to glass refillable bottles.

Installation Case Study Popular Whiting and Hammond establishment, The Chaser Inn, located in Tonbridge, Kent is one of many pubs and bars across the country now serving the nonalcoholic beverage “on everyone’s lips”, Mr Fitz Aqua Spritz. The combination of Aqua Spritz pure filtered still or sparkling wonder water and Mr Fitzpatrick’s botanical cordials will allow The Chaser to stand out from its competition and provide sophisticated alternative

to ordinary soft drinks. While also adding a quirky and fun feature to the bar experience with the drink making process ‘The Drill’. Installing the Aqua3 water filtration system, creates a new revenue generator for The Chaser Inn as they have the added opportunity to serve still or sparkling bottled wonder water. Brian Whiting, The MD of Whiting and Hammond commented “Mr Fitz Aqua Spritz has been a great addition to the bar here at the Chaser. We are already seeing an uplift in consumption of this nonalcoholic drink and we are expecting high profit margins on the drinks and bottled water.” “Mr Fitz Aqua Spritz is a great new product for the HORECA market and it’s exciting to see such a popular establishment having such positive feedback on it” Commented Curtis Paxman, Managing Director of Mr Fitz Aqua Spritz.

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Spritz wonder water establishments can ensure they never run out of stock and are able to assign their own price to units, of which all profit will go directly to the bar.


You are welcomed at the spacious reception area, where everyone is extremely friendly and they couldn’t have been more helpful. We were shown around the Drawing Rooms and Bar 23 after checking in, and provided with details of the Hotels facilities. Great artworks on almost every wall in every corridor, and the rooms off. From No 23, through to the Grand Drawing Room, all are very welcoming and elegantly decorated throughout, giving the feel of a stately home. The Cellar Bar is like stepping back in time, and all the staff were extremely friendly and helpful. Gustaf couldn’t do enough for us, and was also very happy to share some of his extensive knowledge of the local Whiskies. The Spa and pool areas were immaculate, and the staff there were keen to show us around the facilities and explain everything that was available to us.

The Merrion Hotel Situated on Upper Merrion Street opposite the grand Government buildings, and a mere stones throw from the National Gallery, The Merrion Hotel is close to the heart of everything that Dublin has to offer - a real jewel in Dublin’s crown.


Our Superior King Room was, in fitting with our whole experience, totally perfect. Regally adorned, a bathroom to die for! With all the luxury essentials. And everything we could possibly have needed, from the well-stocked mini bar to the Nespresso coffee machine. We

Fresh fruit and flowers arrived in our room during the afternoon, and with the “Turn Down service� during the early evening we were supplied with fresh water and ice, and also offered fresh towels. Friendly and attentive members of staff on hand almost

everywhere, even when we got lost looking for the Spa! Exquisite food and surroundings in the Garden Restaurant, offering a totally relaxed atmosphere, with immaculate and efficient service, mouth-watering menu with the emphasis on the best of Irish produce, complementing it very well. Our Steak was superb, and there was also a very extensive selection of fine wines available. Breakfast was also served in The Garden Room, beautifully arranged with options to suit everyone, the

Eggs Florentine were particularly good. Once again the service was second to none and nothing is ever a problem. The Gardens, with the ornate fountains, abundant flower beds and seating area, would make a great place for breakfast in the warmer weather. Check out was as smooth as the rest of the stay, and all the staff were keen to ensure that our stay had been a very pleasant one, and offered forward transport options, should we have required them.

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had views across the road overlooking the Government Buildings, but had no noise from the road The attention to detail was second to none, even down to the business cards with your address whilst staying in Dublin, should you over indulge in one of the many Irish bars nearby and forget.


Panasonic Combines Gas and Electric Technologies for High Energy Efficiency within the Hospitality sector • Significantly reduces peak demand for electricity • Intelligent controller to maximise energy savings • Free hot water production from GHP engine waste heat


anasonic has introduced an intelligent new Hybrid VRF to the UK hospitality sector, combining electric (EHP) and gas-driven heat pump (GHP) technology for optimal efficiency for cooling and heating. The new Hybrid VRF reduces energy costs by automatically switching between its GHP and EHP; it also provides a free supply of domestic hot water (DHW) - ideal for high demand applications, such as hotels and apartment blocks. The Hybrid VRF comprises of a master GHP unit, an EHP unit and a specialised intelligent controller. This controller monitors usage, energy demand and air conditioning load to calculate if GHP, EHP or a combination of both working simultaneously, will deliver the best savings. The intelligent controller will then intuitively switch the Hybrid VRF system between GHP and EHP to optimise efficiency.

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The result is a significant reduction in electrical demand during peak times when the air conditioning load ratio is high, for example when a hotel is at high occupancy. The GHP system consumes less than 10% of the electricity that the EHP system does at full capacity. By switching to GHP during peak times, energy savings are maximised. This enables the building’s electrical supply to be used much more efficiently to power critical infrastructure, such as the lighting or elevator operation.


For times when the load ratio is low - for example when hotels are at low occupancy during the daytime – Panasonic’s Hybrid VRF can switch to EHP to save energy. As the EHP can operate at a much lower capacity than GHP during off-peak periods, heating or cooling can be directed to the precise areas it is required with minimal energy wastage. In addition, the ability to switch to EHP when demand is low, helps to extend the life of the GHP engine, so it’s not in constant operation, delivering savings on maintenance costs too. Installation and maintenance requirements are further reduced due to the unit’s unified refrigerant cycle. Another significant benefit of Panasonic’s Hybrid VRF is that it can provide a free supply of DHW. This is achieved by capturing the waste heat generated by the GHP engine during operation and using it to heat water. This feature contributes to huge savings for large-scale commercial applications with a high demand of DHW, such as hotels.

The Hybrid VRF is managed by a centralised intelligent controller (CZ-256ESMC3), which monitors energy consumption and calculates load demand, intuitively switching between GHP and EHP for the most efficient operation. Its user-friendly interface also features multiple energy saving modes, including ‘Smart Multi’, which can be easily customised to increase efficiency. In keeping with its culture of continuous innovation, Panasonic has developed its most innovative VRF solution to date. The Hybrid VRF steers heating and cooling technology in a new direction, partnering two solutions to create a fusion for the future – Panasonic’s most efficient VRF yet. For more information on Panasonic’s air conditioning and heating solutions, please visit

The new Thonet 118 Chair makes the righT impression

The new 118 Chair by rising star Sebastian Herkner for Thonet continues a great tradition for this famous brand, beautiful and original bentwood furniture that is ideal for making the right impression in hospitality environments. Following in the ubiquitous footsteps of the iconic 214 or ‘Vienna Coffee House Chair’ this new design references all the quality, comfort and style of the Thonet chair that transformed the furniture industry, while bringing its own distinctive contemporary identity..

The new 118 chair nods toward the renowned features of the 214, the archetype of a Thonet chair, by virtue of a seat frame shaped from a single piece of wood and with its comfortable wicker caned seat. (Optionally, the 118 is also offered with a moulded seat.) The shape of the legs also distinguishes the design: rounded at the back and characterised by subtle edges at the front, they reference the horseshoe shape of the seat. The incline of the back panel is perfectly coordinated with the seat and ensures

optimum seating comfort. The chair 118 is available in natural beech and in lacquered or stained versions in variety of attractive colours The unique success story of Thonet began with the work of master joiner Michael Thonet in 1819 in Boppard/ Rhine, and the brand has become synonymous with high-quality, innovative and elegant furniture. Michael Thonet’s direct descendants remain involved in the company, based in Frankenburg, Germany. The collection comprises famous bentwood furniture, pioneering tubular steel classics from the Bauhaus era, and contemporary additions to the portfolio by renowned architects and designers and the Thonet in-house design team. Thonet Showroom UK, 104-110 Goswell Road, London, EC1V 7DH, T +44 (0) 7980 019 194

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Minimalistic and honest while at the same time graceful and sophisticated: the 118 is a classic wooden chair which ensures subtle elegance at any dining table or in any restaurant. With his new chair design for Thonet, Sebastian Herkner pays homage to the diversified heritage of the company. Based on the principle of reducing a chair to the fewest elements possible, which Michael Thonet developed in the mid-19th century, Herkner takes this ethos one step further with the 118: the sought-after designer adds refined details to the simplicity prevalent in current chair design, making his design less stark and more polished.


Eurostar Commodities launches Della Terra brand New brand vegetable flour pizza mixes launched in response to increased consumer demand. Offer 20% throughout September


urostar Commodities, one of the UKs leading suppliers of the finest commodities and innovative ingredients is launching its own brand of vegetable flour pizza mixes, Della Terra. To celebrate the launch Eurostar Commodities is offering 20% off all orders during September 2018. Della Terra allows pizza makers to create flavoursome and colourful pizza bases that are higher in fibre and a truly different pizza experience. The move comes as part of an exciting trend coming from Italy where customers buy a slice of pizza with a flavoured base that increases both taste and texture and creates a standout look and feel with purple, green or orange pizza bases.

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Philip Bull, Managing Director of Eurostar Commodities said; “My interest in these mixes began when I first noticed this trend in the village of Guardiagrele. On bringing it back here to the UK the response has been so over-whelming that I decided to create my own brand. We are passionate about these bases and want to create a pizza culture where people see


flavoured bases as an option on their menu enjoying a much fuller flavour.” Della Terra Pizzas will also have healthy credentials with higher fibre and protein content. Aimed at busy kitchens, cafes, restaurants and bars the mix produces a dough with better extensibility to improve rolling out / stretching and gives a characteristic crisp and fragrant taste. The range comprises 4 variants combining 100% natural vegetable powder with natural yeast and 00 Italian pizza flour available in 3kg bags;

• Pizza Barbabieltola Beetroot

pizza base mix 00 Italian pizza flour, 100% natural beetroot flour

• Pizza Patata Dolce Sweet potato pizza base mix 00 Italian pizza flour, 100% sweet potato powder

• Pizza Farro Spelta Wholemeal

spelt pizza base 00 Italian pizza flour, wholemeal spelt

• Pizza Spinachi Spinach pizza

base mix 00 Italian pizza flour, 100% spinach powder

Della Terra is available from Italian wholesalers across the UK, or direct from Eurostar Commodities During September 2018 20% off all orders to celebrate the launch. Eurostar is an innovative family business from Yorkshire since 1994. Eurostar supplies over 10,000 tonnes of product to the UK and Europe every year, we are ingredients experts. Eurostar source the finest grains in small supply chains to ensure quality and provenance. Eurostar Commodities Technical Development Manager, Davide DAuria is now ranked as the UKs best pizza chef. Davide was awarded the prestige of being ranked No.1 UK pizza chef at the Campionato Mondiale Della Pizza with a specialism in the Neopolitan pizza category in April 2018. For further information please visit the website at or call us on 01484320516

BETTE SHOWS THE LATEST IN BATHROOM DESIGN, COLOUR AND SAFETY AT SLEEP + EAT German bathroom product manufacturer, Bette, will be exhibiting its ‘30 year warranty’ glazed titanium-steel baths, shower floors and washbasins and showing the latest in bathroom design, colour and safety at Sleep + Eat. Bette will be giving live demonstrations on the durability of its products, which are finished in BetteGlaze; a glass-like surface which is harder than marble, plastic or epoxy granite, is nonporous, scratch-resistant and easy to clean. Products are available in both gloss and matt finishes, in an extensive range of colours, with the opportunity to colour-match ceramic items, such as tiles. Bespoke colours can be created to fit with interior themes, as well as bespoke sized products to fit a space perfectly. Baths on display will include an eye-catching BetteLux Oval Silhouette freestanding bath in one of Bette’s new stand-out shimmering colours: Blue Satin, as well as a shower/bath popular with hotels, the BetteOcean in low-line format, which makes it easy to get in and out of. Bette is also known for its innovative glazed titanium-steel shower trays. The company will be showing how hotels can maximise their levels of anti-slip in the bathroom using its Anti-slip Pro option, which also has the advantage of being almost invisible. With ease of installation a key consideration, Bette will also be displaying its latest developments for fast and efficient shower tray installation.

Bette baths, shower floors and washbasins are made from entirely natural materials and are 100% recyclable. Bette has also invested heavily in green technologies at its factory in Germany and creates 2/3 of its energy requirements from renewable resources. Sustainability is central to Bette’s approach, and this is confirmed by the company‘s Environmental Product Declaration (EPD) which complies with ISO 14025 and EN15804. For more information see or telephone 0844 800 0547.

Hotelier & Hospitality Design

Bette has more than 600 different shapes and sizes of product available, including freestanding baths, fitted baths, shower trays, flush-to-floor shower areas and a wide range of washbasins. If a particular sized product is required, perhaps to fit into a recess, Bette can make it to order. Its products are available in hundreds of colours, including 22 exclusive matt colours.


16 – 17 O C T O B E R 2 018 O LY M P I A L O N D O N P R ES E N T E D BY

Insurance Brokers





With 300 innovative hotel suppliers

At 20 talks and workshops

The Hotel Room of The Future

The Meeting Space

Register for your complimentary pass now at

Independent Hotel Show Preview

The Independent Hotel Show, presented by James Hallam Insurance Brokers, returns to Olympia on 16 &17 October. Celebrating seven years of bringing together the industry’s finest suppliers, talented speakers and ambitious entrepreneurs, this carefully-curated show is loved for its unwavering focus on

Dive into a melting pot of design and innovation. Meet 350 marketingleading, visionary exhibitors, from interiors, tech and wellbeing, to F&B, marketing, finance and more. Step into bespoke design spaces for networking and accumulate a wealth of new information from seminars and debates with the industry’s movers and shakers.

A vision for sacred sleep Taking centre-stage at this year’s Independent Hotel Show is ‘The Hotel Room of the Future’, created in partnership with Two’s Company Interior Design. A sequel to 2017’s ‘Perfect Hotel Bedroom’ installation,

‘The Hotel Room of the Future’ will incorporate technology and products forecast to become a reality in the next decade. A dedicated report containing research and opinions from roundtables carried out earlier this year will delve deep into the journey of ‘The Hotel Room of the Future’.

Engage with exhibitors After a snoop around ‘The Hotel Room of the Future’, head out and engage with the exhibitors. Elevate your style with a modish architectural adventure from Square Design Interiors or take inspiration

from Scumble Goosie’s extraordinary Gustavian-styled furnishings. Turn your hand at dressing the bedroom with the craftsmen at the Headboard Workshop or find everlasting comfort in the finest German bedding courtesy of Mühldorfer. Power up the guest experience with NewBook’s all-encompassing management systems to engage, evolve and exceed with operations, or embrace the latest innovations with VIVID Systems, now integrated with Amazon Alexa, enabling guests to take full control of the hotel environment with their own dulcet tones. continues...

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the luxury boutique hotel sector. It is simply the best show, for the best hoteliers.


Independent Hotel Show Preview Stimulate the senses. Try feisty organic teas from zingy ginger to Chocca-Roo-Brew created by Joe’s Tea Company. Add a kick to your cocktails with aromatic botanicals at Fresh Sky. Give your young guests something to remember forever with PLAYin CHOC’s little box of joy, containing organic dairy free chocolates and recycled cardboard 3-D toys. Learn how to create a lasting impression with the help of the Aroma Company, experts in scent marketing technology.

Let’s talk

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At the forefront of sharp insights, trends and practical solutions, the show also boasts an amazing programme of thought-provoking seminars with industry stalwarts and entrepreneurs promising to reveal, inspire, impress and excite. The Business Theatre, in partnership with Sky, designed with on-trend tactile velvets and metallic accents by sofa. com, is the forum for talks including what today’s guests really want or how to create powerful partnerships with on-brand businesses to curate authentic experiences.


Against the kaleidoscopic backdrop of the Innovation Stage, designed by Elli Pop and in partnership with eviivo, listen to a panel discussion on designing the 21st Century and embrace priceless insight from the master of customer service Diego Masciaga. The plethora of new and established features to enjoy include The Meeting Space, designed by Galapagos. Offering a unique and new-for-this-year dimension, the sublime space will host facilitated speed networking sessions to embolden shy hoteliers. Think, I am a lion. Sneak into The Suite, designed by Valdivian, an exclusive haven of calm for VIP hoteliers, speakers, show partners and their guests. Meanwhile, The Lobby, designed by Cappellini, is the central networking space at the heart of the show, conducive to making new contacts and exchanging ideas with like-minded, forward-thinking professionals.

IHTech Quest Satiating the industry’s appetite for the best technology, the IHTech Quest, powered by innovative hotel management software providers Newbook, shines a spotlight on the latest market-leading technology and solutions to offer the ultimate guest experience. Get crystal clear insight and guidance on the latest up-and-coming technology available from partners such as Hotelhero, Avvio, Vivid, Criton Apps, Core Optimisation, eviivo, Hoteltime UK and Panasonic. Showcasing excellence across every aspect of the independent, boutique and luxury hotel market, the Independent Hotel Show Awards, in association with Sky, will once again be returning to the show.

On Tuesday 16 October, find out who are 2018’s Independent Hotelier and Outstanding New Hotel at the eagerly anticipated, prestigious awards. Recognising the passion, commitment and dedication of hoteliers who propel the industry into the future, be sure to vote for the Independent Hotelier and Outstanding New Hotel 2018 from a shortlist chosen by industry experts.

To register to attend the Independent Hotel Show 2018, submit your votes and view the show’s full seminar programme, visit

Hotelier & Hospitality Design

Independent Hotel Show Preview


Independent Hotel Show Preview

Tarkett will showcase new collections at the Independent Hotel Show


Customisation concepts and multi-material flooring solutions set to create a red carpet experience

arkett will be exhibiting for the 2nd year running on Stand 225 at the Independent Hotel Show, Olympia West Hall, London 16-17 October 2018. The stand will feature two pop-up micro structures showcasing Tarkett and Desso’s customisation services and new product launches for 2018 including Desso Sense of Marble and Tarkett Cementi Click.

Desso Carpet Collections The first micro structure will showcase Desso’s high-quality carpets and rugs for the hospitality industry. It’s Axminster, Desso&Ex and made-to-measure rug collections provide the ideal flooring solution for independent hoteliers, architects & designers looking for quality, durability and design. All of Desso’s products can be seamlessly combined with Tarkett’s Luxury Vinyl Tiles and wood flooring ranges to provide movement and zoning between different spaces.

Tarkett’s Luxury Vinyl Tile Customisation Collections The 2nd micro structure features Tarkett’s latest Luxury Vinyl Tile collections, iD Mixonomi and iD Supernature & Tattoo. iD Mixonomi offers architects, designers and hoteliers unparalleled opportunities to push the boundaries with flooring designs. Inspired by the iconic hexagon, the iD Mixonomi range features 10 compatible geometric shapes and sizes, which can be combined in a multitude of layouts. A striking palette of 33 colours has been created around a central colour theme of bold trend-led shades, deep complementary hues and metallic highlights.

The Desso&Ex collection, which includes made-to-measure carpet rugs, is the result of a longstanding collaboration between DESSO and international interior architects studio, Ex Interiors. Tarkett iD Mixonomi Collection

Tarkett iD Supernature & Tattoo Collection

iD Supernature & iD Tattoo, launched in June, was created to reveal the potential of modular vinyl materials for designing remarkable interiors. Drawing inspiration from organic sources, iD Supernature offers a selection of subtle textures based on natural materials (like wood and stone) and concrete in 16 shades. The collection builds on Tarkett’s commitment to innovation to ensure a nonrepetition pattern of up to 12m2. With 12 possible formats — including planks and hexagons so there is plenty of scope for mixing, matching and customising to achieve unique designs. Desso&EX Collection

The Red Carpet - Fields & Fuse Desso Carpet Tiles iD Inspiration Loose-lay LVT

Hotelier & Hospitality Design

The collection takes inspiration from the world of art in muted, weathered colours and multilayered patterns, and is designed to connect people and spaces.


Desso’s Axminster custom carpet and woven carpet tile collections, offer luxury and durability for hoteliers, providing the perfect backdrop for bedrooms and public areas. Axminster woven carpet was first developed over 250 years ago for royal residences and is now used in luxury hotels across the world. Desso’s innovation combines the elegance, design and colouration possibilities of woven Axminster with the flexibility and functionality of modular carpet. A fully customisable woven Axminster delivered in 91 cm x 91 cm (36 x 36 inch) modules truly offers the best of both worlds, suitable for multiple hospitality applications and all heavily trafficked public spaces.

Adding yet another layer of customisation, iD Tattoo can take your designs a step further by combining natural and graphic elements. Choose from a selection of 10 “tattoo” patterns, adding iD Tattoo to your chosen iD Supernature base. This unleashes the full potential for extensive personalisation, with the choice of either tone-on-tone or colourful renderings. With their ability to be applied all over— rather than being limited to plank-by-plank or tileby-tile application, iD Tattoo’s patterns are very versatile, giving designers the freedom to let their imagination soar. More information on our new product launches and our customisation service will be available on Stand 225. For more information on our products for the hospitality environment visit and or email Follow us on Twitter for the latest news: @TarkettUK and @Desso_UK Tel: +44 1622 854040

Deliver a red-carpet experience to your guests. Wood, carpet, modular vinyl tiles. Select the right flooring materials for your projects at

Luxury starts at ground level.

Independent Hotel Show Preview

Fine Bedding Solutions Exceeding Hotelier’s Needs

Hotelier & Hospitality Design

The Fine Bedding Company Hospitality Division will be showcasing its biggest collection of duvets, pillows and toppers yet at this year’s I.H.S – as well as providing visitors to its stand the chance to sign up to its new Boost Your Budget scheme.


The Fine Bedding Company’s Smartfil™ products have all been specifically developed in its own ECO factory to meet the demands of busy commercial environments; products that are easy use but offer exceptional quality, as well as effortlessly washable in-house and extremely long lasting (maintaining loft and structure).

Hospitality Division manufactures and supplies its own exclusive product ranges, designing and innovating in partnership with hoteliers’ needs in mind, delivering comfort, high quality and environmental credentials hotel guests will love. Being the manufacturer also means that it can custom make and tailor orders to specific requirements.

Part of Trendsetter International, which has over 100 years of expertise in filled bedding manufacture and supply, The Fine Bedding Company

NEW this year is also a product that is an environmentally, vegan and anti-allergy friendly alternative to the finest goose down. The new

SMARTDOWN® range is made from silky soft fibres made from recycled PET, blown into cassettes for loft and structure, and exquisitely hand finished. Another innovation is the two in one Zip and Link Dual Layer Topper. This product has been created specifically to address issues associated with Zip and Link beds. The solution provides the upmost comfort and a product that can convert in seconds from a super

Independent Hotel Show Preview

to today’s hospitality sector. The Fine Bedding Company natural fill products carry globally recognised quality assurances that certify no live plucking or force-feeding practices occur in creating its feather and down duvets and pillows, and products are fully traceable. It also has its own Down Commitment pledge. After a successful trial, The Fine Bedding Company Hospitality Division is rolling out its Boost Your Budget Scheme to all new customers. Through the scheme, consumers are encouraged to recreate their Fine Bedding Company bedding hotel experience with an exclusive 20 per cent online discount to use on, courtesy of the hotel. 10 per cent of the amount guests spend using the hotel’s unique code (less VAT) is then credited to the hotel against future sales – meaning that hotels can easily boost their housekeeping budgets.

Providing a waterproof barrier for mattresses doesn’t mean compromising on comfort with another new product that offers discreet protection with the feel of a luxury quilt top. The luxury quilted waterproof mattress protector was first developed for the premium four star Hotel Football in Manchester, the first of the GC Hospitality group. It was facilitated by The Fine Bedding Company Hospitality Division’s problem solving abilities as a manufacturer as well as supplier where the product was upgraded to the hotel’s specific requirements to fully protect the mattress. The solution can save money by providing higher levels of damage protection to expensive mattresses but also saves on turnaround time. Meeting the high standards of guests, while making bedding easier

for housekeeping to clean and reuse, is often top of the procurement team’s agenda. The Fine Bedding Company’s hotel bedding range, featuring Smartfil® has been independently tested in a leading laboratory. Testing the washability of its duvets, pillows, mattress protectors and mattress enhancers, proved products can be washed at higher temperatures to improve hygiene and allergy resistance while maintaining an ability to reform and keep their shape, ensuring the bedding has a longer life span. From an operational standpoint, Smartfil® filled Spundown and Boutique Silk duvets and pillows dry in a matter of hours so can be back on the beds the same day. Offering a practical solution to turning around rooms quickly. Also on show will be their ethically sourced naturals ranges with all of the quality associations essential

Jeanette Sadler, The Fine Bedding Company Hospitality Division’s business manager, explains: “We listened to our hospitality customers, many of who fed back to us just how popular our products were with customers who were repeatedly asking whether they could buy them. Frequent positive guest reviews commenting on how much they loved our bedding was further encouragement. The idea is that as guests buy The Fine Bedding Company products online, the hotel’s duvet and pillow ongoing purchases become self-funding. “We’ve made the initiative as easy as possible for hotels to join, and we provide all of the promotional materials needed to communicate the discount to guests. As we have a consumer website it was a great opportunity for everyone to benefit.”

For more advice on hotel bedding or to discuss bespoke bedding requirements visit

Hotelier & Hospitality Design

king topper to two twin toppers. No storage is required as it eliminates the need to have multiple toppers. It’s also, fully washable!


Simple employee scheduling, full of advanced features

With Planday, employees can communicate with each other, swap shifts and clock in and out, while managers can create smart schedule templates, approve time off requests and track hours worked. Insight into staff activity Efficient employee scheduling Quick communication with relevant employees Comprehensive overview of business KPIs Simple time tracking Easy-to-use app for employees

Planday is at the Independent Hotel Show, 16-17 October, Olympia London. Come and visit us at Stand 369. Learn more:

Maximising Value in the Independent Hotel Sector

THE HOTEL MANAGEMENT COMPANY – STAND 269 In a market that has been overtaken by something of a ‘Perfect Storm’ in the last decade, The Hotel Management Company has been developed over a number of years to help owners of independent hotels maximise the value of their assets.

Hotelier & Hospitality Design

Formed in 2015 by a number of the industry’s most respected hoteliers, today THMC offers a purpose designed 18-month programme, the 12+1 Profit Improvement Plan. This provides a hotel with an end-to-end MOT, reviewing, benchmarking and aligning all areas of the business with industry best practice with the singular objective of doubling profits over this period.


shower and a good meal are no longer sufficient to guarantee success! As a consequence, many hotels have lost their direction, some have lost their market position, and all are finding themselves operating in an increasingly complex and competitive marketplace. The good news is that it remains more than possible to build a hugely successful business in this environment. However, it is often hard for an individual hotel owner or General Manager to see the way through. Our team are hugely experienced and have worked in every conceivable hotel-related environment.

They have been carefully selected for their individual experience and The ‘Perfect Storm’ referred to has qualities and through the mechanism made life very difficult for many. A of our 12+1 programme, will assist combination of the explosion of the you in addressing the following: budget hotel sector, the roll out of full-service branded hotels, the dominant position taken by the OTAs, increasing complexity of on-line marketing and escalating costs have all intensified the business of trading successfully – in a world where the demands of the market have changed out of all recognition in only a decade. Millennials are looking for something different, and a comfortable bed, a hot

• Developing a clear Core Purpose and Vision for your business

• Your positioning in the market to optimise rate and occupancy

• The calibre of your management team to ensure it for an entirely discreet exploratory conversation. An • • •

ever-growing list of independent hotels at every level of the market are discovering just what is possible through Your systems and procedures to ensure you are working with The Hotel Management Company. able to manage effectively We look forward to hearing from you. Your financial reporting to enable you to control your Roddy Watt, CEO business E: Addressing your key challenges and leveraging M: 07880 633336 W: your opportunities

• Funding as required to sustain and enable development into the future

Your hotel business is unique as is our approach. Within the structure of our 12+1 Profit Improvement Plan, our focus is on delivering exactly what you need, tailoring all services accordingly to optimise profitability, reputation and the value of your asset. Please do come and see us at Stand No. 269 at The Independent Hotel Show or contact us when convenient

Hotelier & Hospitality Design

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For our seasonal offers please call 0800 783 8083 or visit

NOTHING ELSE IS A HARTLEY The only aluminium glasshouses and greenhouses endorsed by the RHS © The Royal Horticultural Society. Endorsed by the Royal Horticultural Society. Registered Charity No 222879/SC038262

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A gem in the Southside of Glasgow! our customers that we have reached over the years and also we are proud to say a third generation of customers. No other restaurant will offer what he can and this is his soul! We are not like most other eateries that look like furniture showrooms, when you enter our place you will feel an atmosphere and a buzz that we only can offer. We are one of the longest lasting Restaurants still independent and under the same owner in Glasgow and still going strong considering the amount of new restaurants,

but considering that we are soon celebrating our 24th years, every day We feel that is the first day, that means how dedicated and excited and proud we are to be part of this fantastic and dear Restaurant. Words cannot express how special is the Battlefield Rest not only for us but for our loyal customers that have given us those glorious years. For Table reservations please call: 0141-6366955 You can visit our website here:

Hotelier & Hospitality Design

Our story starts in 1992 when for a pound I purchased the ruin of this building, after 2 years of restoration we opened on the 22nd of October 1994 and since that day the Rest has been an enormous success story, our consistency quality and unique setting together with a great team has given such a reputation that this year we have recorded our very best year so far, this has to be one of the few places in Glasgow run still by the same owner the same head chef and the same manager for the past 24 years, I am not stating that we are the best and should win our category, what I am saying is that we offer a unique experience offering freshly cooked dishes with a guarantee of quality and provenance cooked to perfection served in a unique historical building surrounded by windows all around that gives such an atmosphere to the dining area. We are in Taste our Best / Ospitalita’Italiana Italian quality approved / won Scottish business of the year / highly recommended Scotland the Best / we are also in a new tourist guide of 111 places you must see in Glasgow. We are an institution and a hob for local people to meet, we have a very special emotional connection with


St Michaels Falmouth transforms into resort following multi-million pound

St Michaels Falmouth opens its doors, transformed into a luxury resort, following a m


t Michaels now features a new destination spa with the world’s first Cornish sea salt steam room and the largest hydrotherapy pool in the south west with 21 massage stations. Highlights also include a sprawling health club with a dedicated Gig Rowing Studio and rowing classes taken to the sound of ocean-themed song. Fabulous new coastal inspired bedrooms in The Beach House; two brand new restaurants - all the epitome of the new Cornish cool we love so much. St Michaels Falmouth, a landmark on the Blue Flag Gyllyngvase beach, emerges from a glamorous makeover, brighter and better than ever.

The new-look St Michaels has been brought to life by chairman Nigel Carpenter in partnership with James Houlston of BH Hotels.

Hotelier & Hospitality Design



The new St Michaels Spa, set on the ground floor of the hotel, includes 10 treatment rooms with en-suite showers and features a series of exciting firsts: the largest hydrotherapy pool in the south west with 21 massage stations and heated poolside loungers; as well as the world’s first Cornish sea salt steam room – infusing the local salt into the steam air to help reduce toxins and clear the lungs. Other highlights include a rainforest steam room; a glass-fronted Finnish herbal sauna; a Moroccan Rhassoul offering a mud-steam experience and three experience showers, including an ‘Ice Bucket Challenge’. The journey at St Michaels Spa continues into the garden with a sundeck, red cedarwood hot tub and barrel sauna with sea views. A deep relaxation room and specialist manicure and pedicure champagne bar, with nailcare by OPI, complete the spa line up. More than 60 treatments are on offer and signature experiences exclusive to St Michaels Spa include the Muscle Repair Massage & Mud treatment and The Yoga Facial. Products used in the spa include the luxury British brand Elemis, Made for Life Organics

– whose botanical-based products are handmade in Cornwall, The Natural Spa Factory – an organic seaweed-based skincare range, Ishga and Natura Bissé – renowned for its Diamond Collection. A NEW HEALTH HUB Linked to St Michaels Spa via a Wellness Walkway is the new and sprawling 13,000 sq. ft St Michaels Health Club providing magnificent health and sporting facilities for guests and members alike. Spanning three floors, the Health Club is home to Cornwall’s largest private gym with an outdoor fitness terrace; a large Spin Studio, a unique Gig Rowing Studio with 8 gigs and over 100 instructor-led classes per week both inside, in the fitness studio, and out, taking advantage of St Michaels’ superb beachfront location. Classes include a morning work-out on Gyllyngvase beach, Sunrise Yoga, WeSup Fitness on a paddle board and Gig-gle, a rowing class taken to the sound of oceanthemed songs. St Michaels Health Club also offers one of the largest indoor swimming pools in the area at 17 metres, plus spa pool area and toddler pool. There is a pool sun terrace, heated seating, experience showers, glass-fronted sauna and steam room. Four tennis courts are available to hire with personal coaching available on request.

o a luxury d investment

multi-million-pound investment.

The 32 new bedrooms in The Beach House at St Michaels exude contemporary, coastal chic. Many of the light-filled bedrooms offer balconies and terraces with spectacular sea and garden views. Interiors draw their inspiration from the coastal surroundings, and are a symphony of blues and whites, with details including bedheads made from reclaimed timber and stunning nautical art. Each bedroom offers 6ft wide super king deluxe beds, with luxurious, high-thread-count linen; Elemis bathroom amenities, walk-in rainforest showers, Lavazza coffee machines, Roberts radios, a mini fridge and a selection of local treats to eat and drink, including a jar of homemade cookies. A SPECIAL NEW WELCOME Visitors arriving at St Michaels are welcomed by a new entrance leading to the heart of the resort. Stepping inside through an oak “hull”, they arrive into a relaxed social space with sofas, a cosy fireplace and a library of complimentary resources, maps and materials to dip into. Hosts are on hand to offer resort support as well as providing tips and recommendations to make the most of the surrounding area, from coastal walking routes to Falmouth hot-spots. LAUNCH OF A LAIDBACK EATERY AND CHIC BRASSERIE

The resort unveils two new restaurants – Brasserie on the Bay and the Garden Kitchen. Brasserie on the Bay serves dishes crafted from the very best of fresh and seasonal Cornish produce with an emphasis on fresh fish and seafood from the ocean opposite. The ambience is informal, but the standards are high. The Garden Kitchen has a relaxed and friendly vibe with fresh interiors and a sea-facing deck. There’s a tempting menu of stone-baked pizzas, rustic baked dishes, healthy salads and deli dishes, as well as a juice and smoothie bar. The Garden Kitchen’s terrace, with its sweeping views over Gyllyngvase beach, is the perfect spot, from coffee through to cocktails. The Wine Vaults are a newly created space with vaulted ceilings, its own bar and private wine store - ideal for private dining, functions or meetings. Chairman Nigel Carpenter says: “This substantial investment has transformed St Michaels into one of the UK’s leading wellness resorts. Featuring a world-class spa and state-of-the-art health and fitness facilities all within the same site, it is exceptional by virtue of its complementary offering. Taking all of this together with its exceptional location overlooking Blue Flag Gyllyngvase beach, St Michaels is truly a luxury wellness resort like no other.”

For further information, please visit

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