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July 2017: Technology, Shows & Events, Lighting Designs...

Hotelier & Hospitality Design

NEW Heartsease Farm Strawberry & Mint Summer in a glass!


Filling Manchester with colour, texture and new trends for three days this July the Manchester Furniture Show (16-18 July, Manchester Central) will give buyers of furniture and interior furnishings the best opportunity of the summer to select new designs in living, dining and bedroom furniture, along with decorative accessories and interior furnishings.

The profusion of choice will be delivered by over 150 newly signed and returning A List, developing and artisan UK and International exhibitors, here’s just a few examples of some of the contemporary, inventive and practical designs that will be on display this July. Exhibiting at Manchester for the forth year running, Alpha Designs will be building on their success at this year’s January Furniture Show by unveiling new collections and featuring the newly launched Molly range. Crafted to create the ultimate in comfort with luxurious padded arms and generous seating Molly is set to be a show favourite.

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Other special new ranges to look out for include the Brilliantly British sofas and chairs from Westbridge and the new leather and fabric choices in their affordable Artisan range. Not to be missed are the Scandinavian inspired, but British designed contemporary sofas from Mason and Pearl, beautifully clean lined they feature and hip fabrics and simple elegance.


Long established show participants Bluebone, who are celebrating their 20th year of trading this year, will have a stand full of new ranges and new additions in their distinctive collections of furniture and homewares. Among the new in living and dining will be Nordic Coast, made from reclaimed timbers and with a cool palette of greys and whites it has all the credentials of a Bluebone classic. Interesting new living and dining collections will also be on display from Mark Webster Designs. The Ava dining group in warm oak and featuring gentle curves and on-trend low, ladderback chairs, looks fresh and

Shows & Events modern. For an alternative style see the new Oak Mill from Corndell. It has a smart rustic style and comes with a choice of black metal or wooden legs and soft brown leather chairs. Famed for their contemporary and trend-setting designs in upholstery, Nottinghamshire based Whitemeadow are also well known for making statement beds. The new Truffle bed is a perfect example of their design flair and manufacturing skill. It’s fully upholstered and features roll tops, buttoning, and turned wooden feet, it is grand and sumptuous and definitely makes a statement of luxury. Favourites of the Manchester Furniture Show the Hestia and MiBed brands won’t disappoint this year with new models in both collections. The high-end Hestia sees the introduction of the new Opus Hush, sweeping curves, buttoning and rich fabrics it screams class. Polly, the new collection in the MiBed stable is easy to appreciate, it has gentle styling and skilled engineering to provide full reclining and sitting-up functions.

Adding to the simple choice of attending the show is the venue itself. Enjoyed by exhibitors and visitors alike and located in the centre of this lively city, Manchester Central offers modern exhibition facilities in a cleverly remodelled Victorian rail station surrounded by swanky bars and restaurants. With easy access by road and rail, getting there couldn’t be simpler. Entry is free and you can register to attend now at www.manchesterfurnitureshow.com where you will see the complete exhibitor list and visiting information.

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Those interior flourishes are a constituent part of the Manchester Furniture Show and returning exhibitors include Gallery Direct who are launching hundreds of new inventive designs in mirrors, and objet d’art along with new furniture ranges. Joining them are CIMC who are showing new lamps and glassware and both Ancient Mariner and Wilde Java are bringing their unique Eastern style insights and imaginative new collections in decorative objects and small furniture items.


Fully booked. Now there’s a thought worth entertaining. From award-winning dramas and comedies to blockbuster movies and nail-biting sporting action – your guests can have it all with Sky. Plus fast, reliable and easy to use WiFi with marketingtools designed to drive business growth.

Call 08442 414 648 T&Cs: Equipment and installation costs may apply. Sky In Room and Sky In Bar: 12 month minimum term required to get Sky TV in your hotel. Premises must be in United Kingdom (excluding Scottish Islands and Channel Islands). Eligibility subject to credit checks. Content included depends on your subscription package. Sky In Room only: £100 minimum monthly price applies per hotel premises. Sky WiFi: WiFi availability is subject to your premises location. Standard set-up fee and 12 month minimum term apply. Please call for details. Calls to Sky cost up to 7p per minute plus your provider’s access charge. Inferno (c) 2015 CTMG, Inc. All rights reserved. Master Of Photography S2 © Sky Italia Photo: CR[O] MO AGENCY / Daniele Cruciani © Sky Italia Photo: CR[O]MO AGENCY / Daniele Cruciani. Game of Thrones ©2017 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. ®THE F1 LOGO, F1, FORMULA 1®, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX AND RELATED MARKS ARE TRADEMARKS OF FORMULA ONE LICENSING BV, A FORMULA ONE GROUP COMPANY. ALL RIGHTS RESERVED. Correct at time of supply: 08/06/17.

Contents July 2017

Industry News Technology Shows & Events Business Directory Lighting Designs

6 20 34 40 44

www.hotelierandhospitality.com Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.


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From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

Contact Us Dean Little

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Industry News

Firmdale’s second New York boutique opts for Aquavision Boutique hotel group Firmdale proved that luxury was at the top of its agenda at its newest hotel in the US, after installing Aquavision televisions at The Whitby Hotel in New York. The Whitby Hotel is Firmdale’s second property in the US city, and is home to 86 bedrooms and suites across 16 floors. Aquavision was chosen to provide the televisions for the hotel bathrooms, having first started working with the group at its Charlotte Street Hotel in London, before rolling out its televisions across the Firmdale portfolio. The suites in The Whitby Hotel feature granite or marble bathrooms as well as the 22 inch Genesis Aquavision televisions, free standing baths, double basins and walk in showers. The Genesis model features Freeview tuner, two HDMI inputs, Scart Component and a built-in amplifier, available 16 inch, 22 inch, 27 inch, 32 inch or 42 inch screens. All Aquavision televisions are manufactured in their own factory in the UK and feature heated screens to avoid misting up.

All products are suitable to install in bathrooms, showers and wet room as they are fully waterproof to IP66 rating when installed according to the instructions and carry a two year in-home warranty as standard (in the UK). Firmdale Hotels comprises ten hotels in central London and New York. In London’s West End there is the Ham Yard Hotel which opened in 2014, The Soho Hotel, Covent Garden Hotel, Charlotte Street Hotel and Haymarket Hotel as well as the three townhouse properties, Dorset Square Hotel in Marylebone, Knightsbridge Hotel near Harrods and Number Sixteen in South Kensington. Crosby Street Hotel opened in New York’s SoHo in 2009 and The Whitby earlier this year.

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The Grosvenor Torquay awarded two AA Rosettes


Race at the Grosvenor. The two Michelin-starred chef has brought his European menu to Torquay, with a seasonally focused menu which has been designed to harness the best local produce available.

The Grosvenor Hotel Torquay recently opened its doors after an extensive refurbishment program which has seen the hotel’s restaurant, bar, and a number of the bedrooms completely transformed. The biggest change to the hotel is the new restaurant – John Burton-

Keith Richardson, owner of the Richardson Hotels was absolutely delighted upon hearing the news, “This recognises the hard work and dedication of the kitchen brigade and the front of house team”. Executive Chef John Burton Race’s creativity and talent is clear to see and taste in the delicious food that is served at The Grosvenor.”

The AA inspectors look for excellent restaurants which aim for and achieve high standards, consistency and great precision throughout the kitchen. The inspectors meticulously ensure that each restaurant fully meets these criteria before bestowing an award. As well as the newly awarded restaurant, the hotel’s 47 bedrooms are spacious and all benefit from en-suite facilities. Offering a variety of room categories, The Grosvenor can accommodate couples and families alike, and much of the accommodation benefits from sea views, as well as private balconies and terraces



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Industry News


Mandarin Oriental Hyde Park, London will unveil the first phase of a far reaching renovation on 1 August 2017, with the re-opening of the Knightsbridge-facing guest rooms and suites. Following the reveal of a dramatic new lobby entrance and reception area in January, the guestrooms and suites are now more luxurious and comfortable than ever before, encompassing details inspired by the building’s Edwardian heritage and the natural beauty of Hyde Park.

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Internationally renowned interior designer, Joyce Wang, commissioned to oversee the overall design concept, sought inspiration from the royal park, and was influenced by the glamour of the early 20th century’s Golden Age of travel. These include curated artworks and custom-designed furniture that together create a warm and inviting environment in each of the rooms and suites.


Guest rooms: Light and contemporary, each room has a unique and individual layout, featuring alcoves, warm grey panelled walls and hand-gilded mirror artwork. Art Deco-inspired features and wildlife adornments are present throughout the space, reminiscent of the nearby park. Rooms overlook fashionable Knightsbridge or the inner courtyard with views of a green landscaped living wall. Beds with leather-tufted headboards, large leathertopped writing desks, and rugs inspired by the hotel’s park-side location are included in the new furnishings. All guest rooms offer generous wardrobe space and include Bower and Wilkins music player with Bluetooth connectivity, Nespresso coffee machine and tea making facilities, and a pillow menu. Bathrooms are fashioned from Volakas marble with either a walk-in shower or a bath with an in-built shower. Miller Harris bathroom

products and Jo Hansford hair are the chosen amenities. All guestrooms overlook either fashionable Knightsbridge or the quiet courtyard. Guest suites: Suites have their own individual layout and an elegant hallway entrance, with a vibrant setting overlooking Knightsbridge or the inner courtyard with views of a green living wall. All suites have a spacious and comfortable bedroom, separate walk-in closet and a living area furnished with a velvet-upholstered sofa, wingback reading chairs and a leather-topped writing desk. Taking inspiration from the nearby park, the living room’s centrepiece is a striking gold and crackled glass bespoke acorn chandelier. Bespoke Fromenthal wallpaper, horsehair light sconces and gloss painted patterns that reference the horse-riding paths through Hyde Park are all part of the new design. Room amenities include Bower and Wilkins music player with Bluetooth connectivity, Nespresso coffee machine and tea making facilities, surround-sound speakers throughout the suite and bathroom. The generous marble bathrooms feature separate walkin showers with stand-alone baths and twin vanity units. Amenities by Miller Harris and exclusive hair products by Jo Hansford are present in all bathrooms. Additionally, Knightsbridge Suites come with a curated library of hand-picked books by renowned Mayfair publishers, Heywood Hill, for guests to enjoy suites. For more information on the renovation or to make a reservation, please visit Mandarin Oriental Hyde Park, London

Industry News

Canadian courthouse to get boutique hotel conversion The former courthouse in Thunder Bay, Ontario, is to become a hotel.

An Infrastructure Ontario spokesman on Thursday confirmed the $500,000 sale was completed earlier this week. Pepe said the history of the building would provide an experience different from existing hotels in Thunder Bay: “Consumers are often looking for something unique that has a story behind it, perhaps a bit more intimate in its setting. There’s a market for all kinds of accommodation options and certainly this is one that’s sort of exciting. Of course, the views of Lake Superior are pretty impressive as well.” The courthouse opened its doors in 1924 and remained in operation until 2014, when a new consolidated Thunder Bay Courthouse was built. It was added to the city’s heritage register in 2009 and certain architectural features such as the exterior, main hallway and two-storey main courtroom are protected by a provincial heritage designation.

The addition of the hotel to the north downtown core serves as a further complement to the emerging culinary and entertainment scene, Pepe said: “We have to have people downtown after 5 pm for a successful core, for the downtown to succeed and survive and be sustainable. Having the restaurant options is great, having the walkability is great and now having more opportunities for people to stay downtown and walk to where they want to go, walk for a great meal and walk to Prince Arthur’s Landing all really helps with the growth of the neighbourhood and the city overall.” “We’re excited any time an investor comes into Thunder Bay and has the confidence to put their money down on a property, especially a beautiful property like this,” Pepe said. “It creates jobs, it creates tax assessment and it creates new opportunities and choices for visitors who want to stay and want to experience something a little different.” The developer is targeted a 2018 opening. It is unknown whether the hotel will operate independently or under a brand.

Hotelier & Hospitality Design

The Camelot Street property has been bought by a Toronto developer who is intending to convert the building into a boutique hotel, according to city tourism manager Paul Pepe.


Industry News

Torquay B&B awarded five stars following Mitre Linen makeover One room was given a geometric look with black and gold while another featured denim colours and a crushed velvet headboard in silver. Another room incorporated green wallpaper with Rhapsody aqua fabric. They also bought the Duke toppers from the Heritage range plus Tencel pillows and Microfibre duvets from the luxury range as well as luxurious white bathrobes. Kilik said: “When we took over the property in 2011, it was a run-down three-star rated guesthouse in desperate need of some love and attention. With their industry knowledge, Mitre Linen have helped us create unique, elegant and contemporary boutique rooms for our guests.” A Torquay-based B&B has been awarded with an AA five-star rating and a breakfast award following a recent redesign. The Tyndale, run by Daniel Kilik and Andrew Burton, was given a renovation by Mitre Linen to update the furnishings on the property. They enlisted the help of the hotel bedroom and bathroom supplier to create unique looks for each of their guest rooms.

Scottsdale Inn to get a boutique hotel makeover

Hotelier & Hospitality Design

The 4.5 acre property is undergoing a $12 million renovation and is being developed by Los Angelesbased ESI Ventures. It will be managed by New Orleans-based HRI Lodging, LLC. The property will be transformed into “a contemporary urban retreat that will attract savvy leisure and business travellers, as well as locals, who crave a vibrant social experience”.


“We saw an opportunity to bring a property with more of a downtown vibe to Old Town,” said Shaun Baker, general manager of Hotel Adeline. “In addition to being a stylish and conveniently-located destination for visitors, we envision Hotel Adeline becoming a new hangout for locals. We’re thrilled to introduce the new concept to Scottsdale. As the first hotel property in our development portfolio, a great deal of research and thought went into selecting the right project,” said Brandon Wolsic, executive vice president of ESI Ventures. “Hotel Adeline’s prime location was attractive to us and our plans for redevelopment will make it a valuable addition to Scottsdale’s hospitality offerings.”

He added: “Their work has allowed us to re-launch as a boutique bed and breakfast and we are already seeing the benefits.Not only has our refurbishment and attractive new look helped us to achieve an increase in our room rates, but we now hold AA five-stars plus a breakfast award. Our guests have given us a five-star rating on TripAdvisor and we have been praised for our ‘beautiful decoration’, ‘immaculate rooms’ and ‘high standard finish’.”

Oakland to get West Elm Hotel US: Signature Development Group is to build a West Elm-badged hotel in Oakland’s Uptown neighbourhood. The developer teamed up with West Elm, the home goods retailer that has branched into operating hotels, and Jordan Real Estate Investments to open a 160-room hotel in a $90 million mixed-use development. The site, at 2401 Broadway, will also include 70 apartments and 15,000 square feet of retail. “The hotel is going to bring in a lot of people coming and going that will further

activate the area,” said Mike Ghielmetti, head of Signature Development. The project is in the planning process with the goal of starting construction early next year and opening in early 2020. “We feel right at home in Oakland, a city undergoing tremendous change and growth,” said Peter Fowler, vice president of West Elm Hospitality. “Its influences are felt in technology companies, a wonderfully diverse maker culture and art scene, and of course, its pioneering food movement.”

Industry News Macdonald Forest Hills unveils multi-million-pound makeover

Work has begun on a £2 million investment programme at Northern Ireland’s premier luxury Resort, Galgorm Resort & Spa. The expansion will see the development of a 2 acre spa garden, two tier fitness suite, spa eatery and extension to one of its other F&B outlets. This investment, solely funded by Galgorm, will add to the existing, award winning facilities which include: 122 bedroom hotel, three AA rosette River Room restaurant, unrivalled riverside Thermal Spa Village, gym and the wedding, conference and events offering. The Spa Garden and fitness suite, due to open in July 2017 will be available for both guests and hotel residents alike. The beautifully landscaped Spa Garden is to feature sun sheltering olive trees, meandering walkways, bespoke water feature designed by local artist Billy McCullough and relaxation beds. Special thanks to Caragh Nurseries who aided in the design of the garden. Adjacent to the 2 acres of stunning garden is the creation of a first floor studio, purpose built for the Fitness Suite. Galgorm Resort & Spa which sits with 163 acres of spectacular parkland, on the banks of the River Maine is also set to develop a 60-seater Spa eatery known as Elements. The timber frame dome has been carefully selected and constructed to cause minimal impact on the surrounding environment, and will have a strong ethos of healthy eating. Constructed on two floors and opening out onto a large decking area, the restaurant will create the centrepiece of the resorts Thermal Spa Village. A further extension will take the onsite Italian restaurant Fratelli taking it from 100 seater to 180 seater restaurant. Fratelli Galgorm will encapsulate a further successful brand concept from its sister site in Belfast City Centre, La Taverna @ Fratelli. La Taverna, meaning Tavern will offer authentic Venetian sharing plates and platters and an all-Italian wine list. The handcrafted miniature desserts also proving to be a particular hit! With inclusion of some outdoor dining completes this impressive glass fronted build deigned by Arc. Design Ltd.

All 50 bedrooms and five suites have been upgraded with the installation of custom built furniture, bespoke lighting, and new soft furnishings. Each room features award-winning pillows and tailored blackout curtains, ensuring all guests get the best night’s sleep. All guestrooms feature free Wi-fi and flat screen TVs, whilst suites come complete with king size beds, fluffy robes and slippers as well as luxury bathroom toiletries from Arran Aromatics. Guest areas have been decorated using a warm red, mahogany and classic tartan colour palette with luxury lounge chairs as well as displays of stunning photography. Being just 40 minutes from Glasgow and an hour from Edinburgh, the hotel is a popular venue for weddings as well as meetings, conferences and events and renovations have taken into consideration all customers. The refurbishment comes after an extension of the hotel’s spa facilities in 2007 which included the installation of more beauty treatment areas and a larger pool. General Manager of Macdonald Forest Hills Hotel & Spa, Andrew Deighan said: “We are proud to unveil the redesign of Macdonald Forest Hills Hotel & Spa. This is an exciting time and we look forward to welcoming our guests over the upcoming months to experience a true taste of highland luxury.” Macdonald Hotels Ltd celebrated its 25th anniversary in 2016 and operates over 45 hotels across the UK and ten resorts in the UK, Spain and Portugal.

Hotelier & Hospitality Design

£2m Expansion Plans at Northern Ireland’s Leading Hotel, Galgorm Resort & Spa

The luxury Macdonald Forest Hills Hotel & Spa in Aberfoyle has unveiled a £3.5 million renovation which sees its bedrooms, cocktail bar, piano lounge, reception and restaurant transformed. The redesign at the four-star hotel, which is nestled in acres of manicured grounds with majestic views of Loch Ard, has enhanced the hotel’s traditional highland charm to create an elegant countryside retreat.


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Radnor Hills introduces new Strawberry & Mint flavour to their Heartsease Farm Range Radnor Hills have been busy carefully concocting a seventh flavour to add to their Heartsease Farm Premium Pressè range, introducing a Strawberry & Mint Pressé. Made with sweet juicy strawberries and refreshing garden mint making this the perfect drink for the warmer weather!

Named after the Welsh farm that has been in the family since 1903, the company began producing bottled mineral water in the nineties as part of the Radnor Hills brand. William’s family wanted to create a drinks range that reflected the heritage of their beloved farm, thus Heartsease Farm was born.

Hotelier & Hospitality Design

Using its very own fresh spring water as the foundation for its beverages, Radnor Hills pay keen attention to the ingredients that are used to make its range of sparkling premium pressés. “We try to source the best available ingredients,” says William Watkins, managing director. “From the finest Sicilian lemons to traditional British blackcurrants that arrive from a farm just down the road in Herefordshire. Provenance of our ingredients is key to each flavour.”


With other concoctions like Apple & Rhubarb and Raspberry Lemonade, the company errs on the side of sophisticated flavours, and even has smartly-designed bottles to suit the theme. This was a conscious decision, admits William. “Central to our business belief is to create products that look and particularly taste better than those of our competitors. With that central core value in mind, we have assembled a team of experts in developing and producing delicious products. This is where some great ideas turn into reality.” The pressés are available in both 750ml and 330ml glass bottles, as well as 425ml premium PET bottles. These creative flavours can be found in local delis, food halls, farm shops, garden centres, pubs and cafés across the country.

“There was a clear gap in the market for a really premium range of sparkling pressés that are bottled in both glass and plastic,” says William. “Many outlets can’t stock glass and this gives them the chance to sell a super-premium pressé range in plastic bottles. It’s because of this, and many other reasons, that Heartsease Farm is performing extremely well.” William believes that the Heartsease Farm pressés complement Radnor Hills’ other range of beverages. “We have become a one-stop shop when it comes to soft drinks,” he says. “Buyers can order mineral water, flavoured water, healthy school compliant drinks, fruit juices and premium adult pressés all from under one roof!”

NEW TO THE UK MARKET: HERALD PLASTIC INTRODUCES THE EDIBLE STRAW excited about these straws as they are a pioneering and unique product that can sell on many levels. Besides being functional, they are a sweet treat that parents can buy for their children to add to a holiday or day out experience. They can be enjoyed at any age, providing a focal point and enhancing a child or adult’s drink. For the seller, they provide added value and a point of difference from the competition.

The straws are currently available in lemon, lime and strawberry and can be purchased by the box. Yogesh adds: “Our edible straws are a pioneering new product that will essentially present our customers with an abundance of marketing opportunities across all platforms, including social media, and should attract a wide audience. They’re colourful and enticing and provide a whole new dimension – our customers’ customers can drink it, bite it. Enjoy !”

Described as ‘an experience’, the straws have already established a loyal customer base of cocktail drinkers in the bars and clubs of Europe however Herald forecasts a wider demand in the UK market.

They’re a real crowd-puller as they are an industry first.

With over thirty years since its inception, Herald is renowned for its vast catalogue of goods that provides an unrivalled breadth of choice. The company has been careful not to sacrifice quality for price and adheres to a standard, refusing to stock products that fall below a certain grade in order to protect its reputation and its customers’ expectation. A member of the Foodservice Packaging Association, Herald is a family-led concern.

Managing director of Herald Plastic, Yogesh Patel explains: “We’re very

“There’s also the whole environmental sell, which has been fully embraced on the continent. As the straws are an edible product, they present an environmentally friendly, responsible and sustainable – not to mention fun – alternative to the plastic straw.”

Herald recently announced that it has increased its warehouse facilities and invested in new machinery. The company aims to further develop its manufacturing capability and provide a valid, quality alternative to the current offering when it comes to catering disposables.

For further information on Herald Plastic and its products, log on to www.heraldplastic.com or call 0208 507 7900 to request a sample of the new edible straw.

Hotelier & Hospitality Design


erald Plastic has finalised terms to position itself as the UK’s sole supplier of edible straws. The quality disposables manufacturer and supplier is now launching the exclusive straws to the UK market with the expectation that they will create a stir across the entertainment and leisure sectors, with target markets including bars, festivals, events, hotels, restaurants, clubs and pubs.


How the new Oro Bianco flagship store may look


Hotelier & Hospitality Design

Luxury interior design house, Oro Bianco, will open its first flagship store in South Kensington, London, in Spring 2018. The new Oro Bianco lifestyle design store and interior and architectural design studios will be housed in 1 Sydney Place (also known as 44 Fulham Road), an iconic Grade II listed building which was previously let to HSBC.


The building itself is a cultural landmark in the area. Designed by George Basevi in the early Nineteenth century, the building was built by Freake between 1844-1845. At the end of the century it changed from a residential to a commercial building and, until now, it has remained in the hands of the banking sector.

key service – delivering bespoke design solutions that respect the cultural values of its clients. Its new premises places it at the heart of a thriving design area– as well as providing space to allow clients to see Oro Bianco’s full design vision, creative ethos and specialist finishes, first hand.

As its new leaseholders, Oro Bianco has exciting plans for the space which covers 5 floors, totalling over 5,600 sq ft. It will provide the ideal home for its first retail space, to complement its existing architectural and interior design business. It joins other luxury brands such as Sandro, Carolina Herrara, Ralph Lauren, Amanda Wakeley, Stella McCartney and Zadig & Voltaire, located on Fulham Road.

With the ground floor dedicated to its retail side, the new store will also announce Oro Bianco’s presence as a luxury homewares producer. It will house its first luxury collections, including lighting and furniture designs that perfectly balance function with quality. Each piece is handmade using a combination of rare artisanal techniques and exquisite materials to create truly luxurious pieces with unique finishes and detailing.

The Oro Bianco design studio comprising a cosmopolitan mix of talented professionals, including RIBA architects and multi-disciplined interior designers, will be housed on the top floors of its new location.

Killian Thomas Lynch, managing director of Oro Bianco adds: “the first time we viewed 1 Sydney Place we realised its potential. Its size and location offered us an extraordinary opportunity to offer clients every possible combination of design solution simply by adding a large retail space to complement our existing architectural and interior design business: a rare combination all under one roof. We are working to restore this landmark building to its former glory; to create a destination space for all true lovers of luxury design.”

From here it will continue to create timeless designs, crafted for modern contemporary living, to last a legacy. From London townhouses to overseas palaces, re-imagining property layout to creating the finest of finishing touches, Oro Bianco offers a truly turn-



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Magpie opening date announced:

James Ramsden and Sam Herlihy to launch new restaurant on 11th July Magpie opening date announced: James Ramsden and Sam Herlihy to launch new restaurant on 11th July 2017.

doing something like this before we even opened Pidgin – it seemed like a fun and novel approach to our current eating out habits, and a way of tackling some of the more frustrating aspects of ‘sharing’ plates,”

The Co-Founders of Pidgin, the Michelin-starred restaurant in Hackney, will open their new restaurant, Magpie, on 11th July, on Heddon Street, off Regent Street. With a modern British menu, diners will be able to select plates straight from a trolley, mirroring traditional dim-sum style service.

James, Sam and Pidgin’s Head Chef Dan Graham have designed the menu, with Adolfo de Cecco at the helm of the kitchen, drawing on his experience in some of the world’s best restaurants including Italy’s 2 Michelinstarred Perbellini and world-renowned Tetsuya in Sydney. Winding its way through the restaurant a sleek, modern trolley will be filled with small plates such as mackerel crudo with blueberry kosho and fennel pollen, and Hoi An-style terrine with nukazuke pickles.

The restaurant’s design will be a bright, open space with high ceilings and a poured concrete bar lined with comfortable leather stools. Interiors will borrow from both Asian and Californian influences, combining canvas-hung walls with burnt wood tiling and a huge landscape imprinted on the restaurant’s back wall. Pidgin’s storm bathrooms will, of course, be making the move west with their dramatic murals and tempest soundtrack.


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Trays of hot dishes will come out of the kitchen including udon noodles with paitan broth, calabrese sausage and stracciatella, and grilled celeriac with gjetost and a watermelon barbecue sauce. A small a la carte menu will also be available, including a few Pidgin favourites such as dairy cow with lobster, pommes sarladaises and charred lettuce and hake, lardo, black garlic dashi and daikon. Desserts will include a strawberry panzanella with olive oil ice cream, and chocolate, sorrel gelato and chartreuse cheesecake, as well as a secret, off menu dish. “If people want to share their food then great – I do – but we want guests to feel more in control of their dinner and not have to fret over how to halve the third croquette.”adds Sam. “It’s less of a ‘sharing’ thing than just a fun restaurant with damn delicious food,” says James“We’d discussed






Hotelier & Hospitality Design

Upon arrival, guests will be greeted by a drinks trolley, laden with pre-mixed cocktails developed by General Manager Ajax Kentish that include Smoke off the Mountain, a rum-based Manhattan-style drink washed with peated whisky that combines Ron Zacapa 23 and Lagavulin 16, and I’m Jim Morrison I’m Dead, with its rye, oloroso, and cherry liqueur. Cocktails will be served with ice buckets and garnishes, and in addition to the trolley cocktails there will be a full bar from which guests can enjoy the Bo Diddly Rip Off; combining mescal and Hellfire bitters and more. James has written an eclectic wine list championing smaller, independent vineyards, with the biggest selection of wines available on tap in London, the focus will be on lesser known regions and grapes, with a small bias towards California.


Architecture, Design and Production

uniquely under one roof on a global scale

Hotelier & Hospitality Design

Creative power house Stufish is the world’s leading practitioner of the complete show delivery package. From designing the building and the set through to show creation and production, Stufish has redefined the live show experience. Their work is seen in top hotels, casinos and even cruise ships across the globe.


Stufish has a long standing relationship with Wynn Resorts, where the architecture creates the entertainment. Their many projects include the stunning kinetic Golden Atrium at the Wynn Macau Casino. Several times a day the architectural elements transform this indoor piazza with a spectacular multi-media performance of video, light, music and a 12m high golden kinetic tree sculpture which literally “grows” from beneath the floor, and has over 70,000 golden leaves and an 18 diameter glittering chandelier above it. For Wynn Las Vegas, Stufish were the designers for the remodelled Le Réve Theatre. They transformed the in-the-round aqua theatre into an intimate, warm and elaborate theatre space. Over the years Stufish continues to add scenic and video designs to the multi-award winning show Le Réve – The Dream. Other Stufish projects in Las Vegas

include: Showstoppers (Encore Theatre, Wynn Hotel); Cirque Du Soleil’s Ka (MGM Grand), Believe (Luxor Hotel) and Elvis (City Centre) - and Elton John’s The Million Dollar Piano (Caesars Palace). Schedule highlights during 2017 for Stufish include their innovative and creative designs of the highly anticipated Pink Floyd Exhibition: Their Mortal Remains at London’s V&A Museum; Take That’s brand new Wonderland Live UK tour; the world premiere of their in-house produced West End show Soho; U2’s Joshua Tree tour; and the continuation of their long working relationship with Queen which continues on their third show design for Queen + Adam Lambert and their 44th set design for the hit Queen musical We Will Rock You, at Copenhagen’s Royal Arena, Denmark.

© Stufish Wynn Macau

© Stufish Elton John

Upcoming highlights are Germany’s biggest selling artist Helene Fischer’s tour, the Rolling Stones No Filter European tour and this summer’s MTV’s Video and Music Awards 2017 in L.A. - as well as the opening ceremony of the 5th Asian Indoor and Martial Arts Games in Turkmenistan. Responding to the increasing demands on their services Stufish has recently expanded to include Stufish Asia in Hong Kong, as a locally based Asian entertainment production and producing house. Set back on a quiet street in Bloomsbury, London, Stufish creates stunning visual performances with their innovative application of technical arts. This is a studio of talented architects, designers, visualisers, directors, production managers, technical specialists

© Stufish Take That and producers that deliver the monumental and unimaginable - from permanent buildings and structures, to live productions and exhibitions. Their designs and productions can turn mountains into water rapids; create 3D flying systems and then choreograph 20 world class aerialists on it; or design a stage with a 15 metre wide platform that can pitch, roll and travel the performers 24m high over the audience! Wherever you are in the world, there are world class productions, buildings and designs to experience and enjoy, created by the unique imagination and technical expertise of Stufish. Website: www.stufish.com / Twitter: @stufishstudio / Instagram: stufishstudio / Facebook: Stufishstudio

Hotelier & Hospitality Design

© Stufish Han Show Theatre Wuhan, China



Self Ordering Kiosks – Fun, efficient, ordering innovation Technology is changing the way people live and work, it seems that everything you would need is one touch away. We have smartphones, tablets, kiosks, and much more. What a touchy era to live in – get it? Touchy.


o say that technology is changing rapidly is an understatement and this is just the beginning. Smart homes, self parking cars, virtual reality are just some of the astonishing new life enhancements that will make our life easier, allowing us to do more, with less. Oh, and then there’s Elon Musk’s plan of colonizing Mars.

But let’s look closer to home a bit, and see what technology does for us in our daily lives. You probably consider them part of your daily routine by now, but self-service kiosks were quite a big leap of faith for companies to invest into. Today we’re using them in train stations, banks, airports, and even when checking in to a hotel. We all know how a fast and easy service can be offered through such piece of technology, so why not adapt it to our food industry? Why not serve customers faster, while reducing costs? Mainly because the costs of developing such solutions are prohibitive for all but the largest restaurant chains. Let’s take into consideration McDonald’s case.

Hotelier & Hospitality Design

Their project of creating a new customer service environment was launched 13 years ago, when they noticed this self service trend, and saw a huge opportunity. They are now able to deliver a casual dine experience with the speed and efficiency of a fast food restaurant. By intro-


ducing this type of service McDonald’s customers can now take time to browse and fully customize an order, pre-pay by card and relax at a table until their order is delivered. This new evolution in service was quickly followed by Wendy’s, KFC, Panera Bread and Subway. Others will join their ranks soon. As kiosks are being deployed throughout the major chains in Europe, all restaurant managers will be soon forced to consider the role of technology in their ordering, payments, service and overall customer experience if they want to remain competitive. As the massive fast food customer base gets accustomed to this new style it is reasonable to assume that some elements of the new service will start to be expected as the new standard, even when eating at traditional table service venues. So how can smaller venues respond to this change? The restaurant industry needs specialist tech companies to provide such solutions affordably. These should be provided as a seamless service that restaurants can use simply out of the box. Restaurants have to focus on their customers and have little resource left to build and operate complex technology systems. Fortunately the technologists are able to offer much of this, at prices tailored to usage and size of your business. One such specialist provider is NextMenu. They launched in 2016 at Restaurant Tech Live, with an innovative tablet menu system and have since expanded to offer self-service kiosks fully integrated with card payment acceptance. We visited them recently at the Retail Business Technology Expo where they launched their high-end kiosks. While NextMenu work with a hardware partner focused on custom kiosk designs, NextMenu themselves were keen to emphasize that there is no back-and-forth between the hardware and the software, they handle everything as a seamless service. They are also working on a standardized model that will be cost-effective for any venue. If you missed them at RBTE, fear not, they’re returning to Restaurant Tech Live as the show’s gold partner, so be sure to look them up!

PREMIUM SELF-SERVICE KIOSKS for restaurants, hotels and bars.

DROP IN. PLUG IN. GO. FAST. RELIABLE. ALWAYS ON. sales@NextMenu.com www.NextMenu.com

Can you afford to stay behind?



A touchscreen entertainment system that goes walkabout! The UK’s most popular touchscreen entertainment system, Mediatheme’s Entertainer system, is now available on Android and iPad tablets.

Hotelier & Hospitality Design

The traditional desktop version of The Entertainer features a simple to use touch screen providing instant access to a huge variety of features and allows total control of entertainment programmes, including the ability to plan events calendars and increase revenue.


Advertising templates provide the ability to create still or video animated adverts in a few minutes, promoting food and drink, forthcoming events and parties, or third party suppliers such as taxi firms. Crammed with music, videos, karaoke, bingo, race nights, quizzes, games and advertising features, the new tablet version has all the benefits of its desktop version designed to help drive footfall, increase dwell time and maximize customer spend in a wide range of venues including pubs, bars, restaurants, clubs, holiday parks, hotels, university campus venues, and cruise ships.

Used in conjunction with The Entertainer, the tablet version features a simple to use touch screen providing instant access to a huge variety of features and allows total control of entertainment programmes, including the ability to plan events calendars and increase revenue. The new tablet version provides user mobility that improves interaction with customers - instead of always being behind a desktop console, venue hosts are free to move around and establish a rapport with customers. Mediatheme Operations Director Scott Williams explained: “This latest innovation means the system delivers even more than before, not just in fun and music but in user and customer experiences. “It retains all the benefits of the desktop version, including advertising and the ability to use split room zoning. It’s fun to use, especially among smaller audiences and groups, where it’s possible for a compere to move around freely and easily. “There’s a monthly update service, ensuring each system has the very latest chart music releases and customer requested songs, as well as the latest video hits, new and classic karaoke tracks, and new quiz questions,” he said. To book a a free demonstration call 01572 771363 or visit www.mediatheme.com for more information.

Electronic Hotel Door Locks for ease of use and increased security.

“The service received from TSS has been fantastic. From the initial enquiry, to meeting and discussing our requirements and what TSS can offer, to full install and training, everything has been easy... “I wouldn’t have any hesitation to use TSS again - highly recommended” - Shoina Henderson, Sudbury House Hotel

“We had a new door lock system installed on all 58 hotel room doors at The Wiltshire early this year... “The service delivered to us has been fantastic... “I have absolutely no hesitation in recommending TSS to any potential customer.” - Ciné Dunkley, Hotel General Manager, Wiltshire Hotel


0844 99 33 253


How technology helps a create a great guest exp


hen the Shandon Hotel and Spa in Donegal opened its doors as a resort in 2016, it quickly established itself as one of the premier hotel spas in Ireland. With such a rapid rise, it’s hardly surprising that the hotel relies on creating a superlative guest experience that brings delighted visitors back again and again. But with 50 luxurious bedrooms, 120 expert staff members, two bars, a topclass thermal spa and a leisure centre to manage, it’s quite a logistical task to make sure everything runs completely smoothly. General Manager Carolynne Harrison says the hotel’s quality offering relies heavily on the support of its state-ofthe-art property management system (PMS). A PMS system provides the tools to manage and streamline all of the hotel’s key operations.

Hotelier & Hospitality Design

That includes enhancing front desk operations, helping staff create that all-important personal guest


experience, and it enables bookings to made via the web both from a hotel’s own website and through online travel agents – a crucial element in today’s competitive market. When the Shandon Hotel and Spa’s proprietors were investing extensively in the refurbishment of the resort, they settled on roomMaster PMS from NFS Technology Group to support their operations. roomMaster is one of the leading PMS systems available, and it’s successfully used by around 6,000 hotels all over the world. Carolynne said the decision has really paid off for the luxurious spa hotel. “roomMaster works really well for us,” she said. “We were using it even before we opened – we had quite a bit of business on the books as early as that. “The revenue management side of roomMaster is particularly useful. It’s very easy to use, and it integrates well with SiteMinder, our channel manager – I’ve had experience with other PMS systems that had a lot of snags.”

As well as taking advantage of online booking channels, the hotel has a strong direct booking strategy via its website. “Some hotels pay commission on online bookings – but thanks to roomMaster, we’re pretty much commission-free,” said Carolynne.


a leading spa hotel perience NFS Chief Executive Luis De Souza said Shandon Hotel and Spa was a perfect example of how an up-to-date PMS can benefit a hotel. “Around the world, the hotels that succeed are the ones that use the remarkable technology tools now available to them,” he said. “roomMaster provides an excellent set of tools whether you are an individual hotel or a chain, because it is a webbased solution that you can access from your mobile device anywhere you have an internet connection.

“That means it’s important for us that the rate is always right, competitive and dynamic to capture that business.” Via roomMaster and SiteMinder’s powerful facilities, the hotel’s rates and availability are automatically pushed out and co-ordinated at all times. “Bookings are also automatically uploaded, which saves a lot of staff time,” said Carolynne. “Our staff find roomMaster easy to use, and the training is also easy.” roomMaster can handle food and beverage management, revenue accounting, sales ledger, sales and marketing. It also helps manage spa facilities, and helps guests book sessions easily. A PMS even helps make housekeeping more efficient – housekeeping staff can notify front desk whenever a room is ready for occupation via an app on a tablet or mobile, and inform

maintenance easily of jobs to be done. Shandon Hotel and Spa prides itself on its reputation as a destination for a real treat, and uses roomMaster’s Point of Sale option with giftcard capability. “It’s great for us – we actually brought in £320,000 on gift cards in the first year,” said Carolynne. “The card can be used anywhere in the resort, which is useful for guests – it’s great for people giving friends and family a treat.” Such a busy hotel and spa cannot afford any downtime on its PMS, and Carolynne also has nothing but praise for the support she receives from NFS, who have an award-winning 24/7 helpdesk. “The support is very good,” she said. “Our NFS contact Yusef Patel is always available to help us – he’s even responded when he was on holiday. “The level of knowledge at NFS about their system is excellent – I’ve worked with a PMS system before where people actually didn’t know much about it.”

“We’re delighted that the prestigious Shandon Hotel and Spa chose roomMaster, and that our PMS is helping the hotel establish such an impressive reputation so quickly. “It shows that in today’s challenging hospitality environment, roomMaster can give hotels the edge by helping them provide the exquisite experience that brings guests back again and again.” www.nfstechnologygroup.com

Hotelier & Hospitality Design

“Our clientele is largely from the leisure market, rather than corporate, and about five percent of our business is weddings, with 10 percent groups,” said Carolynne.

“For groups of hotels, that can help to reduce duplication of roles by giving central head office capabilities from any location.



POS TERMINALS – TOUCH WITHOUT COMPROMISE Sam4s world leaders’ in ECR/POS technology, aim to make the most flexible, innovative and reliable EPOS products of all time. The Sam4s team have over 30 years’ experience in the market and now produce the most sophisticated and diverse products to the world-wide market, extensively used in over 60 countries.

of kitchen order wall board monitors. The combination of the SAM4S POS terminals and Samtouch Point Of Service software solution is the best solution suited to your business. •

Sam4s are committed to developing intuitive models that provide innovation and solutions to meet the demands of fast moving markets. Sam4s branding was established in 2003, prior to that and since 1983 they were a division of Samsung Electronics ECR, which was taken over by SHC in 2001, launching the Sam4s brand in 2003. Sam4s are specialists in the development of ECR and Epos terminals, receipt printers, Android POS and various peripherals, with very strong presence in the home market South Korea. The very latest in the POS line up from Sam4s are the Titan-S Series terminals which are stylish and perform to meet the needs of the most demanding hospitality environments. Titan-S range features the latest PCT touchscreen technology and IP rated water resistant front touch panels as well as Intel Celeron Dual or Quad core processors with SSD drives as standard.

Hotelier & Hospitality Design

YCR Distribution the sole UK and Ireland distributor of Sam4s products, have developed Samtouch Epos software exclusively to work on Sam4s POS touch screens. Samtouch is a leading edge point of service platform which is “easy to use”, reliable & a cost effective solution providing you with the management tools & information to allow you to operate & expand your business on your terms.


Samtouch utilises the latest technologies of your SAM4S Point of Sale terminal to display eye catching & easy to operate touchscreen graphics at lightning speed. Integrated Bar & Table management features help your venue become a more streamlined more efficient operation that has proven to increase customer satisfaction and guest experience. Whether you requirements are for a single POS terminal or multiple terminals combined with kitchen order printers

Reliability - We understand that your Epos system is a fundamental part of your business. From planning to design & execution of our software, minimising system critical down-time has always been our key aim. Value - Creating real value is integral to what we do. We believe our EPOS solution provides great value from money

Intelligence - We seek intelligence in our technologies. That’s why we utilise the latest development platforms from Microsoft, this promotes innovation.

Flexibility - We understand that each business has unique requirements. That’s why we have developed many features to ensure our system is as flexible as possible

We understand that each business has unique requirements, that’s why Samtouch is developed with many features unique to the hospitality sector.

Payment Sense EFT Payment Sense “Pay at table” solution fully integrates with Samtouch allowing the waiting staff to view the Table/check on the EFT terminal and issue a detailed receipt to the customer for immediate payment. Payment Sense are one of the largest EFT solution provider’s so you can be assured of quick setup and the best rates possible. Resdiary Booking Solution. One of the leading specialists in the field of on-line & off-line room and table booking solutions. Samtouch integrates seamlessly with Resdiary porting customer information into Samtouch as the customer arrives at your venue. Mainstay & Resident Pro Both solutions independently designed for hotel reservations and front desk billing. Samtouch integration validates customers before passing bar & restaurant charges back to the front desk Samtouch Office Cloud-Based back office solution designed to work with Sam4s and Samtouch software. Real time sales data at your fingertips whilst you are on the move, plus much more For more information on Sam4s products or Samtouch software or to book a no obligation demonstration, please contact YCR Distribution Limited. Tel: 01924 438238. eMail: sales@ycr.co.uk

How to keep your guests cool this summer: By Mitre Linen’s Chris Tame

Coolguard pillow protector

A hot and stuffy hotel room is not conducive to a good night’s sleep. Research suggests that if the temperature of a room is too high, then it will take longer for an individual to fall asleep and, when they finally do, this sleep can be disturbed leading to guests feeling irritable. So how can you make sure your rooms – and your guests - remain cool and comfortable throughout the summer months? Here Chris Tame, Mitre Linen’s National Sales Manager, provides us with his expert tips and advice to ensure that your guests experience a refreshing night’s sleep – even on the warmest of evenings.

Hotelier & Hospitality Design

1. Choose crisp cotton bed linen


Pure 100% cotton is a breathable fabric, which means it has the ability to transfer moisture away from the skin. This will keep your beds and your guests feeling cool and fresh all night long. Cotton is also soft to the touch and is a naturally hypoallergenic fabric which can also promote a comfortable sleeping environment. The higher the thread count, then the tighter the weave of the fabric, which adds to both its luxuriousness and its durability. Look for bed linen made with 100% cotton and with a thread count over 200 for a soft, luxurious and cooling feel.

2. Try a summer duvet This is a good time of the year to replace a winter duvet with a lighter summer weight duvet – or to opt for an all year round 10.5 tog duvet, so you don’t have to change them seasonally. Microfibre duvets are particularly good throughout the warmer summer months as, although they are light, they still feel luxurious and snuggly to sleep under. Choose one with a 100% cotton cover to promote an even cooler and crisp environment. 3. Shop around for innovative products

4. Replace heavy velour bathrobes for waffle weave Nothing makes your guests feel special like a super snug bathrobe, but throughout the warmer months some guests may not welcome this gesture as much. I always advise my customers to provide their guests with a lighter bathrobe during the summer so they can still enjoy a little indulgence after stepping out of the shower. Opt for a waffle weave design which will be lightweight yet soft to the touch. 5. Remember the little touches

Small details can make a big difference to a guest’s stay, which is why we love the Coolguard pillow protector. Thanks to its innovative temperature controlled property, this ‘cool to touch’ pillow protector is designed to offer a peaceful cooling sensation.

Help to keep your guests cool by providing them with complimentary bottles of still and sparkling water in their rooms, kept refreshingly cool in the mini-bar. Why not also provide them with a friendly letter to make them feel welcomed whilst informing them of the gesture?

Offering this sort of innovative product provides your guests with the ultimate sleep solution and adds to the overall experience of their stay.


For more helpful tips and advice, call our friendly team on 01685 353 4456.







t: 01685 353456 e: info@mitrelinen.com w: mitrelinen.com BEDROOM • BATHROOM • SPAS • SOFT FURNISHINGS • DINING

Hotelier & Hospitality Design

If you asked the General Manager of a large hotel what takes up the majority of their time, they would likely say housekeeping management, as this is at the core of their operation and its success or failure will have a direct impact on profitability. At the top of their list would be ensuring the cleanliness and orderliness of the rooms, and ensuring they are sufficiently stocked with supplies.


A key activity for any General Manager is the planning of daily work schedules and the assignment of housekeepers to different tasks. From the plan, there is then the supervision of housekeeping staff to ensure that they perform their duties to the exacting hotel standards. This will include a range of activity such as room checks, cleaning and reordering of rooms once guests leave, scheduled deep cleans and checking public areas, all of which can be very challenging in a busy hotel. Gathering information from the housekeeping staff on maintenance issues and utilisation of supplies is often paper-based or by word of mouth, so in practice, some things fall down the cracks which can lead to customer complaints. If you do receive a complaint, how can you check if housekeeping performed against the expected plan? What evidence do you have to aid with performance reviews of housekeeping staff?

What you need is a cost-effective, easyto-use, cloud-based software solution that can be easily deployed across a single hotel or a complete group. This should include a simple scheduling system, which can capture daily work routines and simplify the staff assignment process. In addition, integrated time and attendance recording will ensure you have a complete record of when and where housekeeping staff attended work, while a simple drag and drop tool will help you plan the daily activities and communicate them to your housekeeping staff on their Smartphones.

rapid return on investment by saving many hours of management time and ensuring improved customer service. Once implemented such a system can deliver “push of the button� visibility of housekeeping staffs performance against planned activities, providing management data for employee performance reviews, along with trend analysis of key activity such as room turnaround time, cleaning duration and room checks.

What is more, there should be a simple means of gathering evidence that the tasks were performed as planned, along with additional capabilities to electronically notify the maintenance team of any remedial work required; monitor utilisation and procurement of supplies; and manage potentially chargeable damage. The consumer world is awash with technology advances such as AI, voice assistants, big data and self-driving cars, so why are hotel managers in many cases still using paper for much of the above? Well, you no longer have to, by using a Facilities Workforce Management solutions like SmartTask you can automate much of the above which will provide a


& ts in ud cos o cl t e on th pfr u no

smarttask A single solution to manage your hotel security & housekeeping services z time and attendance

z UK based support

z audits

z stock requests

z dashboard reporting

z holiday accrual

z payroll & invoice

z replaces paper forms

z shift scheduling

z mobile responsive app

z incidents capture

z manage supplies

z intelligent rostering

z in-house inspections

z security patrols

z Captures Time of Attendance and escalates to management if a staff member does not turn up on time z Provides a source of KPI Reporting, providing evidence for employee performance management z Simple Rota Planning, rosters can be pushed down to the employee via our Smartphone app removing the need to call


Replaces Paper Forms used for housekeeping checklist and damage/breakage reports, with a flexible App combined with electronic storage for manageable forms

z Facilitates Incident Capture including photos and GPS location to improve incident management and ensure incidents are dealt with

z z Centralised Holiday & Sickness Management including holiday requests, sign off’s and holiday accrual for full & z part-time workers z Real-time Active Screen & Reporting function to enable z management to see and advise when and where jobs are due to finish along with more important information z Integrates with accounting systems such as Sage to simplify payroll generation

Cost effective, cloud-based software solution can easily be deployed across a single hotel or a complete group Developed and Supported in the UK with our own in-house support and development teams Security Patrols to predefined routes by scanning checkpoint NFC tags to prove attendance, also allows employees to book on and off their shifts, make check calls and raise alerts

For further information please visit our website www.smarttask.co.uk or contact 01494 444044 or send an email to smarttask@skillweb.co.uk

Don’t have an on-site laundry for towels but still want to make savings? Hartdean Ltd produce and market the world famous EcoKnit snag free, quick drying, long life towel and here’s how you don’t need to have an on site laundry in order to get some benefits. EcoKnit Towels and Robes have proven 40% savings in energy consumption and 15% water in every laundry cycle, this allows laundries to make substantial savings. In fact the savings will pay for the cost of the product, and you will recover the budget spent on towels, that in itself is truly unique in the world of terry towels.

the loops will not pull as they do in traditional towels. You can pull the loops to test and even brush the towel with an industrial wire brush!

When traditional towels need replacing, our EcoKnit towels last 2 to 3 times more. A longer life means reduced replacement cost, a single EcoKnit towel is equivalent to 2 Ask your current linen supplier to take on traditional towels in usage terms. EcoKnit towels. The product wont sang and reduced wastage means longer linen life for you. A more presentable product in your bath room, is better for you, not your laundry. These days its common for the hotel to purchase the linen and give it to the laundry to look after, it’s a win-win situation. EcoKnit works with a number of laundries up and down the country and all you need to do is ask if they can supply, if not come through to Hartdean direct and we can discuss what we can offer to accommodate your requirements.

Green is good for business especially in the hospitality market. Reducing your energy means reducing your Carbon emissions this leads to greater corporate social responsibility Lowering your energy consumption would reduce our dependence on nonrenewable resources. Reducing your water consumption would save on precious resources

Hotelier & Hospitality Design

Not possible with EcoKnit Towels


How does EcoKnit Help? When traditional towels need replacing, our EcoKnit towels last 2 to 3 times more. A longer life means reduced replacement EcoKnit towels are fast drying, it cost, a single EcoKnit towel is equivalent means you are now encouraging guests to use their towels twice to 2 traditional towels in usage terms. before sending them to the laundry. Our construction gives extra strength Guests have a dry towel between and durability and the product cannot uses and the hotel saves on fall to pieces, hems will not Fray and laundering time and further costs.

Reducing water needs means reducing the amount of detergents in the wash saving on excessive use of chemicals 2 to 3 times longer product life eases pressure on landfill sites We provide free of charge Green Eco Friendly A frame cards to show your guests you are doing your part in reducing CO2 emissions. EcoKnit is available in a variety of weights for the Hotel Industry, with plain and Mosaic design robes to compliment your hotel. We also supply the Spa industry and have a selection of products.

Beautiful Things Don't Need Attention

The Scarlet Hotel

the World Of Hospitality

Seems we have not succeeded ...

(Recently Completed) Okada Manila

(Recently Completed) Grand Hyatt Manila

EcoKnitÂŽ snag free quick drying towels are the most technically advanced energy efficient terry towels in the world, they are guaranteed to save you money. Use 40% less energy

Less Carbon Emissions

Use 15% less Water

Brand Your Business GREEN

Snag Resistant

Perfect for Hospitality

Use Less Detergents

Perfect for Spa's

tele: 01908-642615 email: enquiries@hartdean.com web: www.hartdean.com web: www.ecoknit.co.uk


Shows & Events

New signings for Manchester Furniture Show Developing and artisan brands are among some of the new signings for this year’s Manchester Furniture Show, which takes place on 16th-18th July at Manchester Central. They join a stellar line-up of big UK and international brands. Cabinet companies Loma Living and ASR Interiors are showing at Manchester after successful outings at the January Furniture Show this year. Loma Living are an exciting new brand supplying living, dining, bedroom and kitchen furniture made to it’s own designs. While ASR Interiors specialise in on-trend high-gloss and mirrored cabinet furniture and upholstered beds. Bedroom furniture specialists Jade Furnishers, who supply both the retail and contract trade with a wide variety of styles are showing a comprehensive collection of new styles. They will be joined by CS Schmal who are bringing several living and bedroom ranges aimed at the UK market and who join fellow German exhibitors Rauch and Nolte. Introducing their highly contemporary sofas and chairs, new artisan brand Mason and Pearl are showing their contemporary Scandinavian inspired, but British designed collection at Manchester for the first time. Bringing a wide variety of fabric and leather sofas at easily affordable prices, are new exhibitor Maymun. Swelling the number of Italian exhibitors are Benartti and Tuscan based Bardi, who have new designs in their traditional and modern leather sofa lines to introduce and will show alongside fellow Italian sofa manufacturer Mini Divani. Adding a touch of panache is Luminess, who have an array of ultra modern lighting to show sourced from a variety of European manufacturers. If natural light is your thing, then choices in al fresco dining are provided by UK manufacturer Charles Taylor who brings a wide selection of rustic wooden outdoor furniture. They are joined by Hartmann, who are bringing a wide selection of their outdoor dining and seating collections made from a variety of materials. The show is going to be packed with interest and its easy to visit so register for your free entry at www.manchesterfurnitureshow.com


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The Daddy (Red) in 1680D Polyester with waterproof PVC backing.

Pouf Daddy is a designer flexible furniture brand, cheeky and lively in spirit, deadly serious when it comes to the quality of the design, fabrics and innovation in its products. Designed to be flexible from the range of fabrics to the number of colours from bright primary colours adding contrast for sundecks or cool white, grey and taupe for minimalist style. Launched just 18 months ago, as an online business, the next 12 months the brand is pushing ahead to grow its business, expecting to see Pouf Daddy products sold through quality traditional retailers, direct to business customers and into new markets. Pouf Daddy will be showcasing its new range of outdoor leather furniture and new colours and fabrics for 2017

Hotelier & Hospitality Design

Inspired on the island of Mallorca in the Balearics, surrounded by beach clubs and large outdoor terraces, the idea grew from the realisation that despite the availability of similar products, no single company was producing a range of product with the diversity we wanted.


Pouf Daddy Universal The Pouf Daddy ‘Universal range’ is a midpriced range, universal as it’s priced to suit most budgets, designed for use anywhere – inside and out, to withstand normal domestic use. Made with our own 1680D polyester - the highest thread thickness and durability polyester giving added strength, much higher than other bean bag companies. We like the finish this gives, not only that the fabric is made inherently to BS5852 standards but also add a PVC coating on the back which makes the fabric waterproof.

Pouf Daddy Pouf Daddy Denim Denim hardly needs any introduction, we have produced our favourite styles with our favourite fabric – denim. Like a favourite pair of jeans, they just get better and better (without the rips LOL). With our easy to use filling system, emptying the bag could not be simpler, allowing you to wash your cover as many times as you like, getting that well-worn faded look. With yellow stitching, pockets and leather label and red tag, this is a great looking range of flexible furniture. Pouf Daddy Interiors Why should velvets, linens, leathers be the exclusive domain for your sofas and armchairs? As you can tell by now Pouf Daddy believes that furniture should be flexible. We believe that even the stuffiest of drawing rooms would benefit from some luxurious – and eminently comfortable Pouf Daddies, take the Velvet Jubbly, Faux leather Guvnor or the Linen Curve, these are not only great to look at but incredibly comfortable. Pouf Daddy Premium We have worked with a fabric manufacturer in Spain to produce a fabric, and colour palette that takes us to the next level. This is a solution dyed acrylic which is water repellent, mildew resistant, anti-abrasion and the highest UV rating possible. This really is one of the most highly engineered fabrics available. This product is designed for prolonged use outdoors (although perfect for interiors too) and can withstand extremes of weather, high levels of intense sun, dampness and just general heavy use so also perfect for hotels, beach clubs and if you’re lucky enough your yacht. If you’re

specifying furniture where abnormally high levels of wear and tear are likely, Pouf Daddy products made with this fabric is ideal, highly flexible and highly durable. The material can be made to pass all necessary fire safety specification including CRIB 5 and PVC coated to be made waterproof. The fabric is inherently soil and water repellent and best of all it can be machine washed. In addition to this range we offer the products in 3 colour variants in an outdoor faux leather with similar guarantees Products featured Rose Gold Extended Curve and Vintage Guvnor in outdoor faux leather The Pouf Daddy Bespoke where you chose exactly what you want. We have hooked up with Europe’s largest distributor of high tech fabrics where every aspect of a fabrics behaviour is tested to the max. Either choosing from a huge selection of patterns and colours from the ranges of acclaimed manufacturers of high tech acrylic fabrics such as Sunbrella, UV Pro and our own acrylic fabric, woven, 100% solution dyed acrylic yarns, with a minimum of 5 years warranty against fading from harmful UV rays. With realistic minimum order quantities and fast turnaround, we are happy to quote for free on any project. We can also print material to your specification, embroider or simply add your own labelling. Nothing is too much trouble, you have a request we will make it happen. Featured products: Ottomans, Poufs and cushions made from UV Pro, high tech solution dyed acrylics for outdoor use both domestic and commercial. www.poufdaddy.com



Our unique range of gas fire pits and fire bowls are designed to increase your enjoyment of your outdoor spaces and lengthen the time for which you can comfortably occupy your garden, patio or balcony. Elementi gas patio heaters and garden fires are available in a wide choice of finishes and

colours, in either natural or ECO stone to suit the space they are to occupy. Specially designed fire beds and gas fittings are manufactured in an attractive stainless steel for durability and then fitted to the appropriate fire pit, fire bowl or fire table to complete a unique ‘outside fire’ with a sophisticated

or rustic appearance, as required. Operation of all these attractive and practical, outdoor gas fires is very simple and they are extremely easy to light. Installation requires no specialist skills being restricted to connecting the gas bottle to the and placing the ceramic firewood or alternative media.

www.elementifires.co.uk • 01869 22 00 50 • sales@elementifires.co.uk

Business Directory

Concept are acknowledged as one of the leading bar specialists and innovators in the industry and naturally we feel we could be of interest to you on specific projects, either as bar consultants, suppliers, installers or purely as fabricators, which being in house allows us to keep a tight control over all aspects of manufacture. Concept are pure bar specialists and that is our forté, we provide quality functional bars for any environment for anyone who is serious about bars and it has led us to work for most of the key and innovative operators in the industry. Our fabrication is of the highest quality and speciality, and because of the nature of the fabrication and expertise and the design we offer, we can make each bar bespoke to a client’s exact requirements. Concept bars, Midway House, 51 Huddersfield Road, Meltham Holmfirth, HD9 4AF - 01484 852666


English Trading Co has been supplying some of the world’s most recognisable names and brands in the hospitality industry since 1975. Our comprehensive product range covers everything for the contract hospitality industry, from bed linen, duvets, pillows, mattress protection, luxury toppers, towels, bathrobes & slippers; right through to soft furnishings, curtains, tracks, poles and blinds.

The Coravin Wine System is the only tool in the world that lets you pour wine without ever removing the cork using Coravin’s proprietary technology. Now wine enthusiasts can expand their palates by exploring, comparing and contrasting regions, varietals, producers, styles and vintages without exposing entire bottles to oxidation. Restaurants and wine bars can use the Coravin System to expand their wine programs by offering better wines by the glass, without the risk of oxidization if a bottle is not sold that night, while wineries and wine stores can offer customers a taste of fine wines before they buy.

www.coravin.com The Fine Bedding Company Hotels Division – Specialist manufacturers/suppliers of hotel duvets, pillows, mattress protectors & pillow protectors .

Vigorous sourcing from across the world is complemented by our very own state-of-the-art manufacturing and warehouse facility, located in the UK. A dedicated design and planning service will help you create the perfect look with a range of fresh designs and ‘inspiring ideas’. Finally, our professional installation team will ensure all products are expertly fitted to meet the most exacting of standards.

100 years of heritage and THE experts in hotel duvet & pillow manufacturing, with our own Smartfil® advanced fibre filling that can’t be found anywhere else in the market, we have revolutionized hospitality bedding. Having reinvested £1million into our state-of-the-art, purpose-built manufacturing facility, we set the standard for the highest performing commercial bedding for hotels. Light, washable, hygienic hotel bedding that’s a dream for both guests and housekeepers alike, & can be washed in-house to save on laundering.

Unit 1, Gibson Drive, Buckshaw Village, Chorley, Lancashire, PR7 7JR. sales@englishtradingcompany.com, +44 (0)1772 431 549

The Fine Bedding Hotels Division, Unit 10 Cobra Court, Blackmore Road, Trafford Park, Stretford, M32 0QY, +44 (0) 7780 443224 info@finebeddinghotels.co.uk



Hotelier & Hospitality Design



Flexfurn is the specialist in flexible and functional furniture for the hospitality industry. We carry a wide range of foldable or stackable chairs, tables, trolleys, covers and accessories. On top of that Flexfurn sells the X Design brand, a portfolio of design lounge furniture that we develop and manufacture ourselves. The range contains lightweight, multifunctional and practical party/dining tables, chairs, lounge seats and accessories for hospitality professionals. Custom made trolleys ensure that the furniture is easy to store or transport. The range contains furniture for outdoor as well as indoor use. X Design pieces are sold exclusively by Flexfurn. For more information, contact us via info.uk@flexfurn.com or visit our website


LeisureBench is an industry leading trade supplier of quality outdoor furniture, some of which is suitable for indoor use. Established in 2001, we have grown into one of the country’s leading suppliers of outdoor products and we pride ourselves on offering unrivalled care and service for our customers. Our furniture is selected from manufacturers worldwide for strength, longevity, quality and excellent value for money. Situated in the heart of the UK, with over 50,000 square feet of warehousing guarantees fast delivery throughout the UK.Our range is extensive including heavy duty picnic tables, classic Rattan, teak benches, tables and chairs, a large range of polypropylene chairs, hardwood, recycled plastic, aluminium, accessories and much more. For your peace of mind, all our products have a two year no quibble guarantee. Visit our website on www.leisurebench.co.uk to see our full range, or telephone our dedicated sales team on 01949 862920. Email: sales@leisurebench.co.uk.

Business Directory

Its success is built on a dedication to product development, a commitment to first-class customer service, and engineers who ensure that each and every system is perfectly installed. One of its products, The Entertainer™ - a touch screen entertainment system - has become the industry leader with a customer base ranging from luxury cruise liners to holiday parks, from pubs to play centres. The National Bingo™ game and the Pulse jukebox have been introduced to the already impressive list of features on the new Entertainer™.

At Nomique we deliver innovative, high quality, British manufactured sustainable seating solutions. We are a company to be trusted, for both loyalty and reliability. We are continually exceeding our customer’s expectations with our extensive knowledge and experience. Our team believe in going the extra mile to create the best quality for the most accessible price. Designing with ergonomics and flexibility in mind, to produce seating to suit everyone and every environment. Nomique Seating Ltd, Unit A, Halesfield 14, Telford, Shropshire, TF7 4QR.

To see more and book a free demonstration call 01572 771363 or visit our website:

01952 585828



Sentinel is a company with a clear goal: we offer water treatment products and services that provide the best lifetime protection for heating and hot water systems. We are recognised and endorsed by the leading suppliers of heating and hot water systems and associated components. Throughout the years, we have developed strong working relationships with many of the largest brands in the plumbing and heating industry. We have a comprehensive range of products supported by approachable experts to help you achieve best practice protection for commercial systems, protecting against limescale, corrosion and accompanying problems which can cause inefficiency or failure, and ultimately impact profits and customer experience. 7650 Daresbury Park, Warrington, Cheshire, WA4 4BS


SICO Europe is the leading worldwide manufacturer of mobile folding space efficient products that help you maximise your space. The detailed engineering and superior manufacturing that goes into every SICO Europe product is supported by a strong warranty programme and excellent customer service. SICO Europe is committed to serving the hospitality industry with a complete line of innovative products designed to assist you in turning rooms around quickly and increasing room flexibility, for example our mobile folding tables, stages and portable dance floors quickly transform a meeting room into a party room, a banquet into a convention space, or a reception into a dance.

+44 (0) 1928 704 330

The Link Park, Lympne Industrial Estate, Lympne, Kent, CT21 4LR. +44(0)1303 234000sales@sico-europe.com



Forever Better’ with Miele Professional. Miele Professional is the global leader of commercial laundry equipment and dishwashers, providing the highest quality products designed to deliver exceptional results every day. Renowned for their outstanding build quality, innovative technology and energy efficient performance, Miele prides itself on its attention to detail.

The Synergy Grill is a pioneering chargrill that uses 52% less gas. This gas saving equates to an average of £12,238 every five years, helping cultivate a carbon neutral kitchen. It also uniquely has no fat tray to clean. These benefits have been adopted by top chefs and snagged top prize for innovation at The Commercial Kitchen Show where the judges were “Wowed by a British-made design that is a true innovation for chargrilling.”

0845 365 6608

The greatest benefit, however, is flavour. Synergy Grills get hotter than average chargrills. Heat ‘atomises’ the natural fats that are released during cooking which are misted back into food making it incredibly succulent.


01480 811 000 info@synergygrill.com



Hotelier & Hospitality Design

Mediatheme Limited is one of the UK’s leading providers of touch screen entertainment, providing reliable, professional and ‘fun’ products and services for customers across the UK.


Business Directory Beverages


Textiles Philip Watts Design +44 (0) 115 9269756 www.philipwattsdesign.com

Hi Spirits +44 (0)1932 252100 www.hi-spirits.com

Tevalis 01923 294446 www.tevalis.com


Radnorhills www.radnorhills.co.uk sales@radnorhills.co.uk We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills


Hotelier & Hospitality Design 42

Cuisine Quip +44 (0) 118 957 1344 www.cuisinequip.com

Tableware www.slateware.co.uk +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866 www.neoncreations.co.uk

Coffee/Coffe Machines Flexfurn +44 (0)1242 524777 www.flexfurn.com

Kimbo +44 (0) 208 987 9070 www.kimbo.co.uk



FRIMA +44 (0)845 680 3981 www.frima-uk.co.uk


Tableware Barry Perrin +44 (0)1992 611415 www.barryperrin.com

WRS +44 (0)1933 533880 www.wrssystems.co.uk

BALMORAL TEXTILES (028) 90617431

OASIS GRAPHICS +44 (0)1242 524777 www.flexfurn.com Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: studio@oasisgraphic.co.uk t: +44 1628 532003 w: www.oasisgraphic.co.uk

Interiors & Design

Coffee Services +44 (0) 843 289 2109 www.coffee-services.co.uk

Jura +44 (0) 800 552 5527


DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website www.dealers-uk.com or in person at our huge premises in the countryside. dealers@dealers-uk.com www.dealers-uk.com 01743 761241

To advertise in the directory please contact Justin Courtney on 01843 448443

CUBBINS 01434 604 181 www.cubbins.co.uk

Bette Chosen to Provide Baths at the Iconic Principal Edinburgh, George Street Glazed steel bathroom specialist, Bette, was chosen to supply its high quality baths as part of the multi-million pound refurbishment of the iconic Principal Edinburgh Hotel.

Comments David Lee Hood, Associate Architect at Goddard Littlefair: “With a stellar reputation in the industry, Goddard Littlefair was not only happy The luxury hotel, which occupies to specify Bette but very pleased by the a heritage building on the famous quality of the products, as always.” George Street, in the heart of Edinburgh, and is formed from five, Comments Bette UK Country Manager, listed Georgian townhouses, has Samantha Wake: “We are delighted undergone a complete refurbishment. that Bette was chosen to supply baths The design work was undertaken by for a building in which the quality of the award-winning interior architects and finishes is so important. Our awarddesigners, Goddard Littlefair, who winning glazed steel baths, shower chose BetteSelect baths for the guest floors and washbasins have a 30 year warranty and are all finished in our bathrooms. BetteGlaze enamel, which is extremely Made of glazed steel, and with a thirty smooth, durable and easy to clean. year warranty, the BetteSelect bath This makes our products an excellent offers timeless, contemporary styling. It choice for hotels, where durability and has a generous lying area, ergonomic ease of cleaning are so important, as back profile and gently shaped neck well as for those looking for quality area, which makes it ideal for relaxed products for individual homes. Our

glazed steel baths, shower floors and washbasins also have wonderful light reflecting qualities and are available in a huge range of colours. “We pride ourselves on our extensive range of styles and sizes, including bespoke sizing, and have many features which can be of enormous benefit to hotels, such as our BetteUpstand, which means no silicone is required where the product meets the wall tiles. Other important options for hotels include our barely visible anti-slip surface, sound-proofing and easy installation systems. “Sustainability is central to our approach and this is confirmed by an Environmental Product Declaration (EPD) which complies with ISO 14025 and EN15804.” For more information on Bette glazed steel bathroom products see www.bette.co.uk or telephone 0844 800 0547.

Hotelier & Hospitality Design

bathing, while the steep sides at the foot end mean the BetteSelect is also ideally suited to being used as a shower/bath, with lots of standing room. It is available in four sizes, and offers flexibility on the positon of the overflow outlet.


Bright Goods LED filament lamps illuminate Fuller’s pubs LED Eco Lights today announced that Bright Goods LED filament lamps are being installed throughout the Fuller’s managed pub estate to reduce energy and maintenance costs. The project has been designed, managed and delivered by the Light Corporation.

site able to seat 300 people – yet the lighting makes it feel intimate especially in the evening.”

Bright Goods LED filament lamps from LED Eco Lights were first installed in The Sail Loft, a newly built Fuller’s pub in Greenwich, in a lighting scheme created by the Light Corporation. The Sail Loft is part of the new Greenwich Reach development, with floor-to-ceiling glass windows on three sides and a large terrace facing the Thames with views of Canary Wharf, Cutty Sark and the O2 Arena. Its interior takes inspiration from its location, and features nautical touches and maritime bric-a-brac adorning the walls.

Fuller’s was impressed with both the appearance of the lights and the energy efficiencies achieved, and contracted The Light Corporation to survey a substantial part of its managed estate of just under 200 pubs, and recommend low energy Bright Goods LED replacements for each light on the premises. Bright Goods LED lamps are also being fitted into existing Fuller’s pubs as they are refurbished and to other new pubs as they are built. Pubs completed include The Tea Merchant, Canary Wharf; The Pilot, Chiswick; The Queen’s Head, Hammersmith; The Hydrant, Monument; The Pilgrim Inn, Southampton; The White Hart Hotel, Hampton and The William Walker, Winchester.

Tim Henderson, Director of The Light Corporation, said. “We gave the lighting a nautical spin, locating the Bright Goods lamps within basket-style lampshades for example. Bright Goods LED filament lamps are in a class of their own for this kind of setting, offering energy efficient LED technology in a warm, retro style that perfectly suited the ambiance of the pub. The Sail Loft is a large open plan

Commenting, Peter Turner, Property Director at Fuller’s said: “We were very impressed with the appearance of Bright Goods LED lights. They provide illumination that is as warm and welcoming as a filament bulb, maintaining the all-important ambience of the pub in the evening. It is also highly controllable, and can be dimmed as required. It allows us to maintain a

traditional feel while reducing our carbon footprint.” Saima Shafi, Sales and Marketing Director of LED Eco Lights added, “Bright Goods LED lamps can in many cases be slotted directly into a fitting to replace the existing filament, fluorescent or halogen lamp, reducing the replacement cost and enhancing the return on investment. In some cases, the energy saving can be as much as 75% - reducing carbon emissions by over 40 tonnes per year.” www.brightgoods.co.uk

Lighting Designs

Hotelier & Hospitality Design

Acoulite Completes on Siddartha Lounge by Buddha Bar


Acoulite completed lighting installation for Siddartha Lounge by Buddah Bar. The project had a build programme of around 12 weeks completing back in November 2016. Siddartha Lounge by Buddha Bar is an iconic restaurant, lounge and pool bar located in Grosvenor House hotel in Dubai Marina. In late 2016, they appointed LW Design to give the lighting and interiors a fresh urban revamp. Acoulite worked closely with LW’s interior and Lighting Design team to assist with the specification and supply of all architectural and decorative lighting on the project, including unique custom made pendant luminaires, and

a complete Lighting Controls solution to enable dynamic scene setting. Acoulite supplied products from brands including ALTO, iLED, Trazon, DGA and Phillips Dynalite. AlTO provided low glare fixed and adjustable down lights, iLED step lights and planter, DGA Exterior spotlights, TRAXON interior and exterior wall grazers and OSRAM LED cove lighting and joinery work lighting. Acoulite focus on cutting-edge functionality without compromising on the aesthetics. They energize your space through smart design. Acoulite assisted in the development of custom made pendants for the project, originally designed by LW Design.

Lighting that creates a picture. In Neon.

Whatever your space, Neon Art will enhance it and create an ambience like no other form of lighting can. At Icon Neon we have a full range of signs, sculptures and ready-mades and we can design and create exclusive bespokes just for you to accent that special area. Our ready made sculptures can be delivered the next business day. Take a look at what we have to offer or call us to discuss that special piece.

Icon Neon Lexham House Forrest Road Binfield RG42 4HP w: www.iconneon.com e: sales@iconneon.com t: 01189 789 738 m: 07879 774 706

As the name would suggest Soak&Sleep is a bed and bath company, known for supplying consumers directly but with an expanding wholesale department. As a company, the sleep revolution has been at the very heart of what we do from the very beginning. Each of our product ranges is developed from the inside out. That means that they’re specifically crafted to improve guests’ quality of sleep and help them feel more rested. Crucially, our products are designed to do this again and again, night after night. They’re engineered with longevity in mind - so you can be confident that they’ll launder with ease and still feel as good for the next guests. It’s this unique approach to the product that has helped us to win a whole host of awards, including being voted as the Which? best duvet and more recently best pillow brand in a reader survey.

If you’re looking for a classic pure white look, or linens with a modern twist you’ll be spoilt for choice with our range of bed linens. Our 200 Thread Count Egyptian Cotton is a fresh, crisp linen with a soft handle and features our elegant classic marrow stitch on the oxford edges. Available in a range of sizes including extra deep fitted sheets, this range is also easy to wash and iron.

We understand the importance of happy customers, and ensuring your guest’s stay is the best it could possibly be is our priority as well as yours. Think it sounds rather expensive? You’re in for a surprise. The outstanding range is priced extremely competitively.

Hotelier & Hospitality Design

Our trademark Luxury Soft as Down range is a bestseller and available in duvets, pillows and toppers specifically designed to mimic the sensation of feather and down. However, it has synthetic microfibre filling and encased in peachskin which is absorbent, hypoallergenic and washable providing a light, lofty feeling to keep your customers comfortable all night long.


Complete the look and create a relaxing haven for your guests with our range of towels. Our new Zero Twist range are made using highquality cotton yarns, resulting in super strength, high absorbency and supreme softness. Our personalisation team can embroider names and logos to both bed linen and towels allowing you to create a personal professional touch to your business. Soak&Sleep is steadily expanding, offering an extensive range of bed and bath products - proving itself as the ultimate destination for luxury hotels, holiday homes, B&Bs and interior designers. Can your soft furnishing supplier promise the same? • Free next day UK delivery for orders placed before 4.30pm; • Up to date stock information; • No minimum order quantity; • Expert Advice; • Lowest prices, guaranteed;

Electrolux Professional Laundry Solutions


offering you peace of mind

myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

Electrolux Professional Phone: 08444 631 261 Email: epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myPRO

* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK

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Hotelier & Hospitality Design - July 2017  

Hotelier & Hospitality Design - July 2017