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Eat. Drink. Sleep April 2015

SHARE YOUR PASSION FOR THE BUSINESS OF COFFEE AT THE CAFFÈ CULTURE SHOW 2015

Hotel Football latest venture for Ryan Giggs and Gary Neville’s company, GG Hospitality.

TV Chef Rosemary Shrager Has A Taste For Granite Transformations

Are hotel room key cards a thing of the past? We look at the Opendoor NFC system from Keystep

Eat Drink Sleep travels to East Anglia to showcase Harrison’s historic collaboration with The City Pub Company (East) at The Georgian Townhouse


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Terms and conditions: ^SOURCE: TNS. Research commissioned by Sky Business Jan 2014. 12 month minimum term required to get Sky TV in your hotel. £100 minimum monthly price applies per hotel premises. Premises must be in United Kingdom (excluding Scottish Islands and Channel Islands). Eligibility subject to credit checks. Content included depends on your subscription package. Further terms apply. Calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Spider-Man and related characters and elements: TM & © 2014 Marvel. The Amazing Spider-Man 2, the Movie ©2014 CPII. All Rights Reserved. Fortitude available from 29/01/2015


Eat. Drink. Sleep

Contact Us

April 2015

For more information on the publication or to talk about advertising within the next issue. Contact one of the team via the details below:

4 Restaurant News 5 Bar News

Publication Manager

6 Hotel News

Matthew Taylor 01843 448443 matt@eat-drink-sleep.com

12 Interior Design

20 Cae Culture Show

Publishing Director

Tony Little 01843 448443 tony@eat-drink-sleep.com

31 Design Directory

Editor

To find out more visit our website: www.eat-drink-sleep.com

Anthony Field anthony@eat-drink-sleep.com

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London hotel Taj 51 Buckingham Gate opens Kona restaurant

April 2015

EAT. DRINK. SLEEP

Restaurant News

A new restaurant named Kona has launched at the London hotel the Taj 51 Buckingham Gate Suites and Residences. The 46-cover restaurant has been unveiled as part of the 86-suite hotel’s recent renovations, and offers a menu of southern European food inspired by the Cote d’Azur and the Italian Ligurian coast. Open for breakfast, afternoon tea and dinner, it features a morning “Benedict Bar”, plus a bar menu offering Champagnes and wine. Typical dishes will include lobster bisque with Dorset crab and radish, foie gras brioche with damson plum and marcona almonds, Gloucestershire old spot pork belly with spelt and rosemary crumb. There will also be a selection of vegetarian and gluten-free salads, soups and main courses, such as chickpea panisse with red pepper, yoghurt and baby aubergines, or king oyster mushroom with cauliflower couscous, apple and red chilli. The restaurant’s décor has been designed to create an elegant yet homely Victorian townhouse feel, with luxurious fabrics and modern design, plus a separate library room with a fireplace, sofas and armchairs. Kona joins the hotel’s other restaurants, such as Quilon, and Bank, as well as its Zander bar. The hotel also has an outdoor eating and drinking space, the St. James’ Courtyard. Executive chef David Tilly, who has worked for the Taj Group since 2007, said: “We are proud to launch Kona during such an exciting time for the London food scene. Our mission is to present guests with uncomplicated dishes, which allow for locally sourced ingredients to take centre stage.” Digvijay Singh, general manager at the hotel, added: “Kona is set to become a haven from the hustle and bustle of Victoria and St. James.” The hotel was renamed in January last year after the Taj group also rebranded the former Crowne Plaza London – St James property at the same time. Founded in 1901, the Taj group is now part of the Indian conglomerate Tata, and operates over 100 hotels across India and the world.

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MonkeyNuts steakhouse to open second site Steakhouse and wine bar brand MonkeyNuts is to open a new site in Whetstone, north London, in spring 2015. The 4,000 sq ft, 100-cover basement and ground floor venue will be the second MonkeyNuts site from Gideon Joffe, son of Giraffe founders Juliette and Russel Joffe. The first location opened in London’s Crouch End in 2004. Joffe also runs the Chez Bob’s restauIts menu will be the same as the rants in Belsize Park, and Chooks in Crouch End location, serving a selec- Muswell Hill. tion of steaks and sauces, hot dogs, The new site acquisition was secured burgers, salads, main plates such as by leisure property agency Shelley chicken Kiev with garlic mash, fajitas, Sandzer. and classic sides such as sweet potato Commenting on the deal, Casey fries and coleslaw. Philips, acquisitions agent at Shelley Desserts will include chocolate Sandzer, said: “[Joffe] has a proven brownie and sticky toffee pudding, track record of performing well in afwhile the drinks list has options such fluent London suburbs. [Whetstone] as root beer, banana milkshake, fruit is already well-populated by a numsmoothies, and martinis, plus wine ber of highly regarded restaurants grouped by the categories “cheap”, and bars. MonkeyNuts steakhouse “decent”, “good”, and “excellent”. adds something new to the mix.”

Hospitality businesses achieve boost from employing apprentices Consumers are keen to support hotels and restaurants which employ apprentices, according to new research.

Launched to mark the National Apprenticeship Week 2015, the report is part of a national drive to promote the benefits of apprenticeships, which number 2.1 Data from the Centre for Economics million since 2010. and Business Research (CEBR) has found that the hospitality industry has Business secretary Vince Cable said: the opportunity to boost revenues “The benefits of apprenticeships are by employing apprentices, as 27% of clear - they make a vital contribution consumers are likely to pay more for to the economy, boost business a meal that employs young trainees. productivity and give people the The CEBR’s Benefits of Apprenticeships skills they need to get on in the to Businesses report highlights that world of work.

five million consumers would prefer “As this research shows, there has to do business with companies which been an important shift in the employ apprentices. attitudes towards apprenticeships Overall, each apprentice in the with businesses, consumers, and hospitality and catering sector is young people recognising the estimated to deliver an average significant opportunities they can positive net gain of £5,896 to their offer.” employers, compared with an average of £1,670 achieved for apprentices t%BOJFM #JBODP    IBT CFBUFO off competition from 149 other across all other sectors in England. entries to win the Premier Inn The report found that two-thirds apprenticeship programme. Since of the public were keen to support joining the budget hotel group in businesses which employ apprentices 2013, Bianco has trained in all areas of as they believe the training-on- the business, including stock control the-job opportunity provides management and sales analysis, opportunities for young people and alongside gaining qualifications in makes a valuable contribution to Maths and English with the help of a society. Learning Support mentor.


Third duty cut will grow brewing sector says SIBA A third cut to beer duty will enable the continued growth in beer production, fuel sales growth, encourage investment and boost employment the Society of Independent Brewers Association (SIBA) has argued.

brewing sector, now recovering and starting to thrive after years of unfair taxation, continues to grow, bringing jobs and investment to hundreds of local economies around the country.” SIBA estimates that 1,600 jobs at independent breweries during 2013 and 2014 and the majority of brewers plan to recruit over the next 12 months, with 83% of them planning to create one or more jobs, and 38% planning two or more new jobs which could result in around 840 new jobs.

The UK’s alcohol consumption declined in 2014, continuing a downward trend since the mid 2000s. Last year the average litres of alcohol per head came to 7.76, a decline of 0.3%. The figures are based on HMRC tax returns, compiled by the British Beer & Pub Association. They also show market share by category, and report an increase in beer by 1% to 36%. Next up was wine, with a declining 33% share, followed by spirits at a steady 21%. ‘While the figures certainly bury the myth that overall UK alcohol consumption is inexorably rising, it is hugely encouraging to see such a solid performance from beer in 2014,’ said Brigid Simmonds, BBPA chief executive. ‘There is no doubt that two cuts in beer duty have had a huge impact in supporting a British-based industry and in encouraging consumers back towards our favourite, lower-strength drink.’ It’s no surprise that the BBPA had next week’s budget in mind. ‘With new investment in the beer category protecting pubs and creating jobs, it all adds to an overwhelming case for a third, historic cut in beer duty in the budget on 18 March,’ said Simmonds.

Arran’s coming of age

Ahead of next week’s budget SIBA has released preliminary figures from its survey British Beer 2015 released next week that shows production by SIBA members grew by c.15.8% in 2014 to 2.99 million hectolitres or 526 million pints. In 2013 the increase was 9.4%, which together results in a 25% uplift in Breweries are also committed to sales since the Beer Duty Escalator training, with 77% planning to was abolished in March 2013. invest in this area.

Isle of Arran is a newcomer to the scotch whisky world, relatively speaking. It’s now in its twentieth year, and has been celebrating that milestone with a trilogy of releases. The latest lands

Before the duty cuts production Brewery investment only grew by 5.7% in 2011-2012. The majority of SIBA members SIBA managing director Mike invested in their breweries last Benner said: “The results of the year, with 12% spending more survey clearly demonstrate how than £100,000. New brewing the two consecutive cuts in beer equipment, new premises and staff duty and end of the Beer Duty recruitment were the most popular Escalator have had a positive investments by members during impact on independent British 2014, and are indicators of their brewing and have boosted future growth ambitions: 85% plan confidence. Our members have to increase their production and invested the duty savings in their annual turnover in the next three businesses, buying new brewing years with around 20% hoping to equipment, increasing production double their current levels. and recruiting new staff. The survey includes responses from “By announcing a third cut in beer 270 SIBA brewers and was written duty in next week’s Budget, the by Dr Ignazio Cabras, a leading Government can ensure that the economist with an interest in beer, momentum of the previous cuts is based at Newcastle Business School maintained and the independent at the University of Northumbria.

Following 16yo and 17yo releases, the latest 18yo is the distillery’s oldest release. It is sherry-cask aged and unpeated, and clocks in at 46% abv. ‘2015 is a special year for the distillery,’ said master distiller James MacTaggart. ‘We’re celebrating our twentieth anniversary and with it the bottling of our most mature whisky yet; we feel a very appropriate way to mark our birthday.’ The 18yo becomes available on 16 March, with an RRP of £72.99. Be quick though only 9,000 bottles are available worldwide. In fact, collect the whole set and see what a difference a year makes.

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EAT. DRINK. SLEEP

Britain’s most senior police officer alcohol. has said councils should seek to limit the number of pubs in their area to Reform combat alcohol fuelled disorder. He said: “We need to Sir Bernard Hogan-Howe, the make sure there is good control of Commissioner of the Metropolitan Police, said 80% of arrests in the the supply of alcohol. This means evening were drink related and licence numbers, density and more had to be done to control the licensee-regulation being a priority for local authorities, however much supply alcohol. they would like to develop their He urged councils to disregard the local economies. positive impact of pubs and the latenight sector on their economies and “We know that many injuries occur consider the wider implications of inside or outside licensed premises, and if we can close down repeat the availability of alcohol. offenders, we will. In a speech to the Royal Society of Arts in London , on the future of policing, “But do we really need as many Hogan-Howe said one solution licensed premised chasing limited might be to restrict the number business. The system needs reform of places where people could buy and we need to police it better.”

Drinking still going down

April 2015

Met Police commissioner calls for fewer pubs and licensing reform

Bar News


EAT. DRINK. SLEEP April 2015

Hotel News Best Western Hotels GB joins with Magnolia Park in luxury development Magnolia Park Golf and Country Club in Buckinghamshire is undergoing a major redevelopment, with a new Best Western Plus hotel built on site. The hotel features 30 rooms with adjoining en-suites to complement the existing golf club and wedding and party venue. The accommodation is set over two floors with views across the golf course and surrounding countryside. With the hotel now operating and the function rooms having been refurbished, Magnolia Park plans to increase the use of the venue for corporate golf days, conferencing, weddings and private parties.

Richard Lewis, CEO of Best Western Hotels GB, said: “We are delighted to be able to welcome Magnolia Park to the Best Western family. The golf and country club embodies the Best Western brand – quality combined with personality. We are all looking forward to working with the whole team at the hotel and helping them provide every guest with a memorable stay.” Alan Pither, owner of Magnolia Park, said: “We are really excited and proud to be working with such a reputable hotel brand. Partnering with Best Western will enable us to attract even more people to the area as they will be secure in knowing they will enjoy a comfortable and relaxing stay at the hotel here at Magnolia Park.”

Hub by Premier Inn achieves highest ever sustainability rating for UK hotel Premier Inn’s newly launched concept, Hub by Premier Inn, in London’s Covent Garden, has become the first hotel in the UK to achieve an ‘Outstanding’ BREEAM rating at design stage*.

Gavin Dunn, director of BREEAM, said: “I’d like to offer my congratulations to Whitbread. This is a real achievement at the Hub by Premier Inn, Covent Garden. It shows a strong commitment to innovation and sustainability and, as the first Outstanding rated hotel in the UK, provides an exemplar for the industry as a whole.” The hotel, which has been designed with innovation, sustainability and userfriendliness in mind, includes lighting and heating in bedrooms, which guests can control from an app.

BREEAM is a worldwide environmental rating system for buildings, setting the standard for best practice in sustainable The heating and cooling for the hotel building design, construction and guestrooms and restaurant is provided operation. by variable refrigerant flow (VRF) air source heat pumps, which incorporate The hotel at St Martin’s Lane, which cost heat recovery technology and result in Whitbread in excess of £30m to build, lower overall carbon emissions, when includes state-of-the-art heat, cooling compared with traditional gas-fired and energy-saving technologies to drive boilers and conventional chillers. efficiencies. Simon Ewins, director of CSR at Whitbread Hotels and Restaurants and COO of Hub, said: “As a global standard, achieving the highest BREEAM rating for a hotel in the UK is a real step-change for the hospitality industry. The rating demonstrates that even with heavy water and energy usage by guests, companies can prioritise sustainability alongside great customer service.”

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Domestic water is provided by a combined heat and power (CHP) energy saving unit with thermal storage, while low energy LED light fittings have been installed throughout the hotel and restaurant to minimise energy wastage.

Sir David Michels ploughs cash into hotel venture fund Veteran hotelier Sir David Michels has announced the launch of a new £200m fund targeting investments in the European hotel sector. The fund will be managed by his management and advisory firm Michels & Taylor, and will primarily focus on the UK, although acquisitions in the rest of Europe will also be considered. The aim of the fund will be to find individual assets which can deliver significant trading improvements in the short to medium term. The fund is on the hunt for hotels ideally with a minimum of 100 bedrooms, worth between £10m and £20m each. It will also consider small clusters of two or three hotels but portfolio transactions are not part of the investment strategy.


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EAT. DRINK. SLEEP April 2015

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Park Inn by Radisson Hotel Newhey Carpets, a leading British manufacturer and specialist designer of innovative, high performance and sustainable commercial carpets, produced over 20,000 square metres of Graphics Tufted and Colortec+ carpet for the Park Inn by Radisson Hotel & Conference Centre London Heathrow. Rezidor’s mid-market brand Park Inn by Radisson Hotels have invested £50 million to refurbish 21 of their UK sites. The Park Inn by Radisson Hotel & Conference Centre London Heathrow is one of Rezidor’s flagship hotels. The hotel was granted £13 million of the total investment figure to refurbish the guestrooms, corridors and public areas. The hotel which is situated only 1.6 kilometres from Heathrow Airport, wanted to introduce a stylish contemporary feel to the interior. Newhey Carpets worked closely with interior design practice Trevillion Interiors, based in Hertfordshire, to create the brand standard designs to suit both business and leisure guests. A simple but sophisticated 3 colour Graphics Tufted design was chosen for the guestrooms incorporating a different colour scheme for each of the 5 floors. The corridors mirrored the colour scheme of the guestrooms, where a Colortec+ construction was specified due to the requirement for panel and runner features throughout. The renovation featured and air-force blue and smoke grey colour scheme, which fitted perfectly with the hotels brand design. The newly refurbished hotel has 895 guestrooms and can cater for up to 700 delegates in the stylish new conference and meeting facilities, which have the largest capacity in Heathrow for residential conferences. The whole renovation project was ongoing throughout 2014 and also included carpet being supplied to Park Inn by Radisson Manchester and Telford. There are also a number of other sites that are currently at design stage. For more information please visit www.newheycarpets.co.uk

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Recycled Plastic Furniture Let’s hope that this summer really does bring some sunshine! Having a pleasant and useable garden is a clear opportunity to increase your revenue. Outdoor dining or casual drinking for pubs can bring huge business opportunities, but only if businesses are prepared and equipped accordingly. Transforming your tired and used gardens is a lot easier that some publicans may think. Adding colourful and appealing planters will be inviting and ensuring seating is of good order will ensure diners are kept happy – who actually wants to dine on a half rotten picnic table that has seen better days? NBB Recycled Furniture focuses on providing eco-friendly outdoor furniture which has been manufactured from 100% recycled plastic – using premium manufacturing processes. Furniture from 100% recycled plastic is fair better than traditional wood or even metal furniture as it’s more robust to withstand the heavy demands of the commercial world. In fact NBB’s very own 100% Recycled Plastic standard picnic table can withstand over 1000kg. When you bear in mind that the world record for bench pressing is 488.47kg – you’ll struggle to find a table that’s more robust! Our range is growing all the time and we have the benefits of being able to produce bespoke products. Last year we provided outdoor furniture to a famous premiership football club, which included Poseur Tables, A Frame Tables, and Condiment Stations – all made from 100% recycled plastic. NBB Recycled Furniture also has a great range of furniture aimed at the younger ones, our Junior Picnic Table is very popular with Schools, and provides a great solution to those venues wishing to attract families. It’s not only available in Brown or Black, but also a whole host of colours including Blue, Cranberry, Green and even Multi-Coloured!

Deciding on what furniture to choose isn’t a simple process, so here are NBB’s tips to choosing the right outdoor furniture: The style of furniture you decide should

Smoking shelters When NBB was originally founded in 1990 they were one of the first companies to offer smoking control products. NBB currently have over 150 different shelters within the range – not to mention the bespoke projects they undertake. The key now is to provide imaginative and practical smoking areas for customers to enjoy. Offering a well-designed ‘retreat’ by adding all weather furniture, heating and lighting will ensure a pleasant environment. NBB’s most popular smoking shelter is the No Butts Open Fronted Smokescreen, its available in a range of sizes and colours. Prices start from as low as £1,200. Its aluminium frame is lightweight but sturdy, easy to clean and won’t rust, requiring minimal maintenance. Integrated seating is also available. NBB recommend the integration of cigarette bins, these can be wall mounted or floor standing. NBB’s best seller – the Concorde Cigarette Bin has a patented fire prevention system to extinguish cigarettes once in the bin. This unique design also incorporates a litter bin and can be bolted to the ground to prevent theft.

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EAT. DRINK. SLEEP

Interior. Design.

April 2015

Supplement

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EAT. DRINK. SLEEP April 2015

Interior Design

Independent pub operator The City Pub Company (East), working closely with international hospitality design specialists Harrison, has capitalised on the growing popularity of ‘foody pubs’ with a significant refurbishment of Grade II listed The Georgian Townhouse in Norwich.

was to assess the fabric and layout of the building. This included a design plan to disguise a 1980’s extension between the two period villas which make up The Georgian Townhouse. “With careful regard to planning restrictions, we also looked at the allocation of floor space between the elements of the building and devised a new layout which would help maximise the profitability of the venue, particularly its operational capacity.”

Completed within a tight timescale and budget, this one-time steak restaurant has been totally redesigned to create a stylishly upmarket 450 cover pub/ restaurant with the character and flexibility of ambience to attract families Clever use of exterior paint effects has hidden architectural anomalies, and as well as adult-only custom. interior layout upgrades have provided Heading up Harrison’s team was Andrew improved back-of-house administration Kirk, who recognised that one of the main space. Significant rezoning within the design challenges would be to overcome pub/restaurant area means that customer the restrictions of a Grade II listed building groups can move through to the space and reincorporate the historic character which best suits their needs, whether it be which had been stripped out by the in the simplified country house-themed building’s previous owners. bar, the restaurant, the covered garden terrace or the family barbecue area at the He said: “Harrison has significant rear of the garden. experience of redesigning period buildings, which meant we could hit The overall design reintroduces character the ground running with this project. to the interior of the building, with the Working in close consultation with inclusion of period fireplaces and cornices Rupert Lindsay Clark, CEO of The City as reference points. The scheme is Pub Company (East), one of our first tasks strikingly classic with quirky elements to

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Eat. Drink. Sleep. Anglia to showcas historic collabora City Pub Company Georgian Townhou


Exposed original Georgian brickwork and stand-out artwork help create a quality feel and stripped-back mood in the bar area, complemented by reclaimed furniture and simple, upmarket fabrics. Leather fixed seating, booths and creative lighting systems add to the desired ambience. The bar counter has been specially designed to wrap around and link the internal spaces, creating a flow between the drinking and eating areas. Also of note is a carefully thought-out children’s room adjacent to the bar with a glass wall

into the pub, contributing to an overall to showcase historic character and design which meets the needs of each contemporary personality, each having of its customers. its own level of thoughtful quirkiness to make it stand out.” The simplified country house theme carries through to the restaurant and Muted greys and dark blues create calm flows through to the dining terrace and relaxation, energised with quality and gardens, all of which make use of bric a brac, a mix of mid-20th century quality, reclaimed materials, heritage reclaimed furniture, plush velvet curtains, colour schemes and individual touches. classic fabrics, quality carpets and distinctive styling. The styling continues within the six bedrooms at The Georgian Townhouse, Andrew Kirk added: “The overall feel of with a strong emphasis on quality and The Georgian Townhouse is certainly character. unique. It stands out with an historic and characterful presence, successfully Andrew Kirk continued: “The rooms modernised for a complete palette of create a complete Georgian Townhouse target customer groups.” hospitality experience. The schemes have been carefully developed

April 2015

create personality and energy.

EAT. DRINK. SLEEP

Interior Design

. travels to East se Harrison’s ation with The y (East) at The use 15


EAT. DRINK. SLEEP April 2015

Interior Design

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EAT. DRINK. SLEEP April 2015

Interior Design

Jhon Doe

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Hotel Football is the latest venture for Ryan Giggs and Gary Neville’s company, GG Hospitality. Located at the home of Manchester United, Old Trafford, this modern hotel gives its customers the opportunity to enjoy a relaxing stay in such a friendly and welcoming environment. It is also somewhere where people can share their experience in a place with football as its passion.

Whether it is a boardroom meeting in one of the Owners Room or a dinner for over 100 people in the Stadium Suite, Hotel Football will be able to make sure your stay is fun and exciting, like the world famous sport.

Giggs and Neville came up with the idea for Hotel Football based on their travels to several hotels throughout their football careers. Like the successful Café Football, they have put together a dedicated team of industry experts who all have brought something new to GG Hospitality.

For example, in the bar area, you will find their Memphis bar stools.

With 133 bedrooms and natural flooring, this hotel has been designed as a new and current venue using things from the world of football throughout. Guests will be able to see the hotel’s exceptional interior design with its use of space. The amazing rooftop and football pitch with its foldable roof gives the guests an experience they will never forget.

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To help bring this venue to life, GG Hospitality enlisted the help of furniture supplier UHS Group. With their experience of working with some of the world’s leading brands and architects, UHS were able to supply Hotel Football with an extensive range of furniture.

These stools have upholstered swivel seats, which are made of leather with two different fabrics: Crest Shelly Poppy and Crest Jade Green. The bases are made of metal complete with a raw steel finish. Another piece of furniture that UHS provided for the hotel were the Sonta arm chairs and two-seater sofas. These chairs have been created with an oak stain for the frame and legs. They also have a yellow cushion placed at the front and back of the chairs with carefully stitched detail. The material used was

Kvadrat Field 432. The rest of the chair was upholstered in Grey Kvadrat canvas 124. All of the furniture used in this project has been created according to the designer’s specifications, and have been carefully handled by the UHS manufacturing team.


April 2015

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EAT. DRINK. SLEEP April 2015

Caffe Culture Show

SHARE YOUR PASSION FOR THE BUSINESSS OF COFFEE AT THE CAFFÈ CULTURE SHOW 2015 Be inspired at this year’s Caffè Culture Show (#CaffeCulture2015), London Olympia, 13-14 May 2015.

Paul Miekle Janney discusses Three things you must do to make your café successful.

The UK café industry’s leading annual event brings together those sharing a passion for the business of coffee. It offers the latest products and supplies, plus fresh ideas and practical advice from an exciting line-up of coffee aficionados and industry experts.

Illy’s Marco Arrigo explores the influence of menus from the past on today’s coffee. Mondelez International barista Stuart Haden demonstrates chocolate-based summer drinks and Alpro highlight the power of coconut. Magrini’s Emanuele Borella explores frozen drinks and desserts, Food Network presenter and chef Andy Bates shares his passion for street food and design-led baker Bee Berrie demonstrates the power of the signature bake.

Speciality Coffee Association Europe (SCAE) barista trainers Ben Townsend and Tim Sturk begin with Introductions to Coffee and Barista Skills, explaining the science behind espresso extraction and how to choose the right coffee for your business. Reputation coach Alan Stevens shares tips on attracting more customers while hospitality guru Rosy Holt provides advice on building loyalty. Cornish café owner Hugo Hercod shares the choices that have helped and hindered his business, and explores the importance of being average. Coffee Boys Johnnie Richardson and Hugh Gilmartin offer Lessons and secrets from the best coffee shops in the world, while coffee bar adviser

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For full details, visit: www.caffecultureshow.com/seminars and www.caffecultureshow.com/ demos. Other features include: t 220+ suppliers from well-known brands to artisan producers; t New Independent Coffee Roasters’ Village celebrating local artisan roasting expertise; t Artisan Food Market with independent companies offering delicious, high-quality products; t Networking Café.

The Caffè Culture Show hosts the UK leg of two global SCAE competitions Coffee In Good Spirits (#CIGS2015) and Cup Tasters (#CupTasters2015) with talented baristas battling for a place at the SCAE World of Coffee. To register for free advance tickets for the Caffè Culture Show, visit www.caffecultureshow.com


Society Café, Bath

sharing a passion for the business of coffee

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The Natural Food Show previews new innovations for 2015

April 2015

EAT. DRINK. SLEEP

Events

The Natural Food Show at Natural & Organic Products Europe – the UK’s only dedicated trade show for natural, organic, fair trade, sustainable, vegan, vegetarian, free from, and special diet food and drink, has released its first preview of some of the new products on show this year. Taking place at the new venue of ExCeL London next month, on 19-20 April, the show boasts a 10% increase in exhibition space for food and drink companies for 2015. Five weeks out from opening day, over 600 exhibitors are already confirmed. Organic sales on the increase Over 60% of this year’s New Product Showcase entries, which is on track to include over 300 products, have been entered into the food, organic food, drink, and special diet categories. Notably, given the Soil Association of a 4% rise in UK organic sales[1] to over £1.86 billion, of these four showcase categories, organic food and drink boasts the most entries of all. Key findings from the association’s latest Organic Market Report revealed that the organic catering market also had a record year, exceeding £1 million a week for the first time (increasing by 13.6% to £55.8 million). Food buyers looking to keep up-to-date with all the latest food and drink trends, and take a bigger bite out of this lucrative (and growing) market, will find a host of new ideas at the show. The following is just a taste of some of the latest innovations on show next month: t t t

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Hibiscus Coconut Rum – Made in Montana TreeVitalise Organic Birch Water – TreeVitalise Birch Water Tea Matcha Twist & Shake – Tree of Life (UK)

t t t t t t t t t t t t t

GingerLove Organic Hot Drink – Lombardia Hot Drinks Crio Brü Cavalla French Roast – Crio Brü UK Soupologie Souper Topper Soup to Go – Soupologie Emmy's Gluten Free Macaroons – Tree of Life (UK) Tofurky Spinach Pesto Vegan Sausage – The Tofurky Company Clearspring Seaveg Crispies – Clearspring Organic Extra Virgin Coconut Oil – Suma Alara Organic Goji & Yacon Muesli - Of The Earth Superfoods Organic Raw Coconut Water – MightyBee Company Four Thieves Vinegar – Mondial Uberti's Sojade Chocolate Hemp Dessert – Triballat Noyal Erbology Organic Sea Buckthorn Jam – Erbology Natural Savoury Snaps - Zendegii

New show features for 2015 include international pavilions from Poland, the Galicia region of Spain, and the Hellenic Pavilion (including the Cyclades Islands, Crete and the Greek mainland). They join France, Italy, Sicily, and the USA. Natural & Organic Products Europe, taking place on 19-20 April 2015 at ExCeL London, includes four show sections: The Natural Food Show, Natural Living, Natural Health, and Natural Beauty & Spa. Entry includes access to live Natural Food Kitchen demonstrations. To register for a free trade only pass, click here and find out more about the Natural Food Show here.


19-20 April 2015 ExCeL | London TRADE ONLY EVENT

Feast your eyes on the future of food... PART OF

Touch, taste, & smell thousands of organic, natural, free-from, sustainable, vegan and artisan companies that you won’t find anywhere else.

Click here to register for your FREE trade pass Join the conversation...

Search for: Natural Products Europe | #natfoodshow

www.naturalfoodshow.co.uk

, W E N R D E ! N G E R A U R A N L B VE


EAT. DRINK. SLEEP April 2015

Clip Solution

For Bag Snatchers HOTELS, restaurants, pubs, bars and cafes across the UK are offering their customers an ingenious solution to the problem of bag theft. Venues such as The London Bridge Hotel and Sheraton Park Tower Hotel as well as chains such as Park Plaza and Intercontinental are using the Chelsea Clip (www. chelseaclip.co.uk) which can be fitted inconspicuously under tables to guard against bag snatchers. A popular bar in Manchester city centre has had no reported bag theft since customers started using the Clip. The Manchester Bierkellar, a theme bar boasting a wide range of German beers, has had a number of Chelsea Clips fitted in its dining area, which can seat more than 200 customers. The busy venue, which features 4 bar areas, regularly attracts more than 1,500 people on a Saturday night. The Clips are also being used to protect businesses in Fitzrovia, London. The area Bags left unattended on the back of includes an eclectic mix of hotels, pubs chairs or on the floor are prime targets and restaurants including the Charlotte for bag thieves but the Clip offers customers peace of mind as they relax with Street Hotel and Japanese restaurant Roka. a drink or eat a meal with friends. Suitable posters and other display maThe Chelsea Clip is a unique deterrent, terial such as window and menu stickers which has a proven track record of should always be used in conjunction preventing opportunist bag theft from with The Chelsea Clip as a deterrent to public places. Produced by security thieves and as a reminder to both cuscompany Selectamark, it is an injectomers and staff that the clips are there tion-moulded nylon hook from which to be used. a bag, rucksack or camera case can be suspended by its own strap.

The labels, which carry the wording ‘Secure your bag here’ can be placed Two hands are needed to remove an around the neck of a wine bottle to item from the Clip, making ‘handbag advertise the clips. One London counsnatching’ virtually impossible. It can be cil had the labels printed in different easily fitted to tables, walls, bars, behind languages so that tourists and visitors to lavatory doors - in fact, anywhere a cafes and restaurants could be alerted to customer may need to secure their the risk of bag theft but protected from belongings. it at the same time. Luxury department store Harrods reFor further press information and cently placed a large order for the Chel- images contact: Angela Singleton, Press sea Clip to deter handbag theft and is Officer for Selectamark. Mobile: using them under tables in their dining 07905 623 819. Email: and bar areas. angela.singleton@selectamark.co.uk

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April 2015

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EAT. DRINK. SLEEP

Keys to your Kingdom

April 2015

As guests become more tech savvy and self-sufficient in their travel habits, technology to enable seamless, faster check-in and room entry has become a necessity in a modern hotel. Four decades after its creation, the magnetic stripe card has revolutionised the way we make purchases and share personal information and of course open your hotel room door. However, Near Field Communications (NFC) technology is threatening to send the magnetic stripe the way of the VHS player. Before the familiar stripe vanishes for good, though, it's worth reflecting on the technology that IBM proudly named one of its top 100 contributions to society Hotel Locks have traditionally used the trusty magnetic strip on the card to store the relevant room details. The strip itself was open to damage from outside sources such as dust and grease. This was then easily transferred to the reader heads in the encoding equipment and the locks themselves. The resultant build-up of dirt would cause misreads and wear. NFC can transform how hoteliers welcome guests at their hotels and resorts, with the advent of NFC, the same device used to make calls and browse the web can now be used to allow guests to skip the check-in queue, allowing them to walk straight into the hotel and go directly to their room. You could even check-in on your phone before you even arrive at the hotel and then use the NFC chip in your phone as your room door key. Although this technology is still new, NFC has proven its abilitilty to enhance ways in which consumers make transactions, exchange content, connect to other devices and much more. The next generation of hotel door locking solutions such as “Opendoor” use the latest generation contactless key card systems and kiosks that encode guests Smartphone’s to gain door entry. NFC locks, which use radio frequency to encode and read the cards. The Locks read the cards without the need for any direct contact with the lock itself. This totally eliminates the need for a cleaning schedule and as there are no moving parts the locks are incredibly reliable. The lack of physical contact between the card and the door lock combined with a visual and audible notification system makes the Locks DDA friendly. Hotels are buying into this new technology because not only does it improve the guest experience, it reduces staff costs. Just like hotel keycards are rejected by door locks after the checkout date, the app on your phone deletes the NFC code for the room when you have checked out. NFC also enables you to connect apps to room management systems that know which rooms have been cleaned and are ready to use. Hotels can offer extra services through the app, like letting guests pick a specific room from what's available. Guests could also set the air conditioning temperature at the same time, along with any other room controls. Andrew Evans is the founder and Managing Director of Keystep Limited, a specialist solution provider of IT, EPoS Support Services and Electronic Lock Systems to the hospitality and leisure industries. Keystep is a major player within the industry and has an enviable client list. sales@keystop.co.uk www.keystop.co.uk

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April 2015

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EAT. DRINK. SLEEP

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Case Study The Royal Oak has an Opendoor!

Daniel Thwaites plc is a family controlled company, based in Blackburn, Lancashire. The company was founded in 1807 when Daniel Thwaites, an excise officer, bought a small brewery. From humble beginnings and five generations of the family, the business has gone from strength to strength and now includes Thwaites pubs (a collection of 350 tenanted pubs), Shire hotels (six award winning hotels) and Thwaites Inns of Character (nine award winning Inns).

The Challenge From the moment a guest checksThere is little more frustrating for a guest than having to return to reception to obtain a new key when they find the magnetic keycard doesmobile phone or the magnetic card just getting old and worn out. Keycard encoders at reception are vulnerable to spills, dirt and dust collecting in the mechanism, and these eventually become ineffective.

The Solution

Irvin Aldridge IT Manager Daniel Thwaites plc

When The Royal Oak, one of the 9 award-winning Thwaites Inns of Character undertook a ÂŁ625k refurbishment in Keswick, they replaced their old Access The decision was made for four main reasons: It uses contactless radio frequency technology (RFID) thus eradicating the magnetic strip issues. Due to their ingenious design the new locks required no costly door alterations fitting perfectly in the space left by the old locks, leaving a clean and tidy finish. All locks come with free lifetime software upgrades (back office and lock programme), and a 3 year warranty unheard of with existing brands. Replacing a like for like system with the old supplier would have cost significantly more.

The Delivery - from site survey to fitting the locks took just 2 days. Today, a support contract covers any technical queries and implements those all important free software upgrades.


Scalable Offerings Security for guests is non-negotiable and hotels need to operate a robust and reliable access control sysallow or restrict access to different parts of the building. The information stored in the lock can be transferred to a computer to provide a precise audit trail about where and when each lock has been used including the date, time and whether access was allowed or denied, giving even greater security for your hotel and importantly, your guests. bust design, 3 years warranty as standard and flexible payment options, there is a locking solution to meet all requirements.

Replacing Existing Lock Systems with Opendoor Replacing your existing door handles and locks is a simple process. With no wires, no hassle, but maximum versatility, Opendoor provides an excellent alternative to traditional keys. If you are replacing an existing electronic door locking system (Vingcard, or any other electronic door control installation), no door alternations are needed the new Opendoor handles fit perfectly in place of the existing door furniture, leaving doors with a clean fresh look.

Converting Existing Magnetic Card Locks to RFID If you currently have traditional magnetic strip card door locks and experience regular failures, it is likely the magnetic reader has lost sensitivity because of low ingress protection. existing door furniture, by converting the lock mechanism to RIFD. Conversions provide a practical, cost effective, and simple solution that gives all the benefits of RFID technology without the overhead of replacing all the door handles in the building. Swapping out the locking mechanism is a simple process that can be done by internal maintenance staff, or by Keystep.

New Doors

Andrew Evans Managing Director Keystep Limited

eystep can also supply doors of any specification and finish with the routing already prepared for receiving a lock. We have a skilled team of joiners who can install door frames, doors and locks, providing you with a fully managed an end to end solution. This option is particularly attractive for those embarking on a new build project, or for organisations where a complete refurbishment programme is taking place.


EAT. DRINK. SLEEP April 2015

StableTable from Sweden Wins Columbus Trophy for Outstanding Innovation and Entrepreneurship 11th edition of the entrepreneurs’ prize awarded during Food Executive Europe in Maastricht, Netherlands For the eleventh time, the Columbus Trophy was awarded to a successful young entrepreneur, active in the hospitality industry. This time Sven and Lena Henningsson, StableTable, from Sweden were presented with the prize by the head of the jury, Robert Melaard, during the second edition of the networking event Food Executive Europe. More than sixty entrepreneurial companies from all over Europe competed for the prestigious trophy. Twelve got nominated, among them StableTable – the innovation which has finally brought an end to the problem of wobbly tables. No more folded napkins under table legs, no more adjustment screws and no more spilled drinks. Believe it or not, the ingenious table adjusts itself, thanks to a fully mechanical, patented system hidden inside the centre pillar.

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According to the jury, the quality of the finalists was especially high this year. Melaard: “The 26 jury members assessed all nominees. “StableTable alludes to the annoyance of guests in the hospitality industry, namely wobbly tables. Beer mats or cardboards being put under the tablelegs becomes unnecessary and StableTable does its bit to have a successful lunch or dinner.” The impressive marketing activities and annual double digit growth of the company since it was founded some five years ago also contributed to the jury’s decision. Momice from the Netherlands got second and tuck-tuck from Switzerland got third place. “We constantly strive to bring new and better solutions to the hospitality industry”, says Sven Henningsson, one of the two entrepreneurs behind StableTable. “Self-stabilising tables help restaurants work in a flexible and cost efficient way, and to provide a quality experience to their guests.” For more information or to set up an interview, please contact Sven Henningsson 0208 144 9504 or +46 46 15 15 50 or e-mail info@stabletable.se


EAT. DRINK. SLEEP April 2015

In today’s fast paced industry, being able to react to market conditions will help your business flourish. EHS can provide personalised revenue management solutions that help you forecast anticipated income, manage expenses, identify trends in your business and marketplace, create flexible pricing policies, daily rate and inventory reviews, provide temporary Revenue Management cover, provide Revenue Management training, conduct a Revenue Management review of your business, and assist in setting long and short term strategies based on your needs to help improve your top line revenue and bottom line profit.

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Services range from training and consulting, to a full daily low cost revenue management service from an experienced Revenue Manager with over 12 years’ experience in the hotel industry and a proven track record in RevPAR growth, market share increase and strategy setting. To obtain a FREE no obligation initial consultation, please quote EHS2 when responding Tel: 01452 690386 www.evennett-hospitality.co.uk tobi.evennett@evennett-hospitality.co.uk


April 2015

EAT. DRINK. SLEEP

Coffix Ltd is an independent engineering company that works with the UK’s leading coffee machine manufactures and hot beverage suppliers to provide customers with a professional and friendly all round equipment repair and supply service. With over 12 years experience, our slogan, “Bean there, fixed that!” describes our services to a tee. Our engineers have attended countless coffee machines and diagnosed a variety of faults in thousands of venues across the UK – and repaired every single one. It’s exactly that hard earned experience that gives Coffix the wealth of in depth knowledge and expertise that we pass onto our customers. Current clients include national hotel, restaurant and pub chains, serviced offices and independent coffee shops. Whether we have supplied your coffee equipment or not, we can provide emergency repairs, scheduled services, water filter regeneration, boiler inspection attendance and in-house reconditioning at our fully fitted workshop and showroom. Our engineers have worked on a wide variety of equipment, ranging from traditional style barista machines and bean to cup machines, to bulk brewers, hot water boilers and other hot beverage equipment. For a full list of machines covered, just check our website! Coffix main workshop is based in the Midlands, strategically placed to provide quick and reliable service to a large proportion of the UK. Our network of service partners also enables us to provide nationwide coverage. Service vehicles are comprehensively stocked, and we aim to carry out a first visit fix whenever possible. We are a member of the Association of Independent Espresso Engineers, the Beverage Standards Association and the Speciality Coffee Association of Europe, not to mention a recognised service provider by many well known brands in the coffee industry. Engineers are always on hand to give a speedy response to emergency repairs, and we have knowledgeable office staff who can answer enquiries, provide quotes, and help you troubleshoot any problems that you may have.

With staff from many different backgrounds amongst the hot beverage, manufacturing and catering industries, we are able to understand any level of need, and provide friendly service, professional advice and detailed training to suit any situation. Whether you run a cosy café or gastro pub, a hotel, office or other service, Coffix have the expertise to supply and repair your equipment, and make sure your customers receive an excellent hot cup of coffee. You can find Coffix at: 0845 257 4316 01530 242800 www.coffix.com info@coffix.com

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Valentine Equipment were asked by Aldo Zilli to supply a twin fryer with just 12 hours notice for the new Cicchetti restaurant in Covent Garden after impressing him at New Concept’s Pizza Chef of the Year competition in Glasgow in October. Italian catering equipment a brand new purpose-built specialists New Concept fabrication, storage, research, are main sponsors of the marketing and distribution Scottish Italian Awards and facility. had invited Aldo Zilli to judge the competition including the Pizza Chef of the Year. They approached Valentine to provide an EVO 2525 twin fryer for the chefs to use and the fryer’s qualities stuck in Aldo Zilli’s mind as The multi-million Swiss Franc New Concept’s sales director investment replaces two Richard Pearson explains, “We factory sites for Valentine in asked Valentine to provide a their home town of Ecublens twin fryer for the Pizza Chef that were a kilometre apart, of the Year as we know chef’s and brings all the company’s like working with them for functions under one roof in their consistent performance, nearby Romanel-sur-Morges. controllability and high quality. Valentine’s business “As we experience strong development manager global demand for Valentine Kenan Koyman was at the models, including the latest competition to support the EVO fryers, from markets like use of EVO and ended up the UK, handled by Valentine talking to Aldo about the Equipment, we know the Valentine fryer. “ investment in cutting edge

April 2015

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Aldo Zilli Chooses Valentine

“I got a call from Aldo Zilli after the competition asking if Valentine could supply an EVO 2525 twin fryer. This was on a Friday lunchtime with the stipulation that the fryer be on-site the following day for the restaurant’s opening. I’m delighted we delivered on-time and Cicchetti Covent Garden has a great twin fryer that will see many years of service,” said Kenan Koyman. To help fulfil UK orders for high quality frying systems Valentine Fabrique SA, the Switzerland-based manufacturers of Valentine fryers and multi-cookers has

production technology and a single well-structured factory is timely. “The new Valentine facility includes the latest CNC metal cutting and fabrication systems, plus dedicated resources for safety and quality control to test our equipment ensuring the Swiss-made quality we are known for continues.

“The investment has also delivered a great workplace environment for our staff promoting positive health and well being,” said Christophe Paris, Valentine Fabrique’s managing director.

For more information on Valentine Equipment and Valentine fryers call: 0118 957 1344 or visit:

www.valentinefryers.com 38


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Bio-Ethanol Changing

April 2015

Fire Industry The rise of bio-ethanol is driving a revolution interior and exterior heating designers Smart Fire UK

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EAT. DRINK. SLEEP April 2015

Professional Espresso Coffee Machines, Grinders and Accessories

Sanremo UK are a leading supplier and distributor of professional espresso coffee machines, grinders and accessories across the UK. Established in 2006 we have established ourselves firmly within the UK coffee industry as a distributor of quality products. Sanremo coffee machines are all hand made in Italy in the town of Treviso which is situated close to Venice. Over the years, our coffee machines have been installed in a wide range of restaurants, coffee shops and bars across the UK. With the increasing popularity of the coffee shop culture, our brand has become synonymous with providing customers with high quality coffee every time. In addition to the professional range of coffee making machines we offer a wide range of accessories to accompany them. If you are thinking about setting up a coffee shop, or you are looking to upgrade your equipment, we can help. Our wide range of coffee grinders and other coffee machine accessories are all available to view online @ www.sanremouk.com At Sanremo UK service is everything to us. We provide high quality coffee machines and accessories, combined with customer service that is second to none. We are proud to say that we have been the professional coffee machine manufacturers of choice for the UK Barista Championships. View our range of professional coffee machines online or for more information contact the Sanremo team on 01364 644445.

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Why Sanremo? Sanremo UK Ltd (est. 2006) is relatively young UK Company driven by a team of dedicated professionals passionate about professional espresso machines. We ensure the Sanremo coffee machines and the Service we provide make a difference to our clients’ business success. Located in Italy in Treviso, just outside of Venice, Sanremo s.r.l. is an established, ambitious family owned company that is driven by design and innovation, but retaining the integrity of its Artisan origins, still building each and every machine meticulously by hand. Machinery People are constantly captivated by the gleaming finish and attention to details of Sanremo machines, but the focus in equipment development has always been on achieving ever improving and market leading coffee producing machines. And that is what we do, supply simply great coffee makers without unnecessary bells and whistles that make a difference to businesses that use them. Our Values: Service is everything to us. Professional backup from a great team has helped Sanremo UK grow rapidly in the UK market and enabled us to be the UKBC machine partner for what is now 5 years! A small, family run firm (just about 35 people in Italy making machines!). Machines have a strong reputation for quality and innovation. Our brand feel is based on being young (only been going just over a decade!) and agile, a real challenger to the big beasts of the industry.

The Sanremo Opera was created during a series of worldwide gathering of champion Baristas such as John Gordon and leading engineers. The Sanremo Verona RS was the machine used for the UK barista championships for 6 years until 2014 The Sanremo Verde is a unique machine made in part from recycled coffee grouts and recycled wooden pallets. The Universities catering organisation have chosen it for their barista championships this month. Sanremo offer all outlets using their machines full ongoing support – a network of trained STS (Sanremo technical Support) engineers are available for routine maintenance and fats responsive call outs. The company in the UK is based in Devon with a London showroom at Watford.

www.sanremouk.com


EAT. DRINK. SLEEP April 2015

Colortec+ Express takes off with flying colours Newhey Carpets launched the ground-breaking Colortec+ Express in summer 2014, allowing clients to choose from over 60 designs, recolour using their 290 colour tuft box, receive a sample within 48 hours and crucially all with 4 week manufacturing lead times. Interior designers, specifiers and end users can literally “colour to their heart’s content” and have been doing so in their numbers as the collection, which is totally manufactured at Newhey’s facility, has already been specified for a host of hospitality and leisure projects around the UK. Colortec+ Express is supported by a fully interactive online design tool allowing users to search designs, recolour and view in a host of 3D room settings. The whole collection is based around providing clients with a fast and efficient service enabling users to have direct access to over 60 designs and the ability to tailor specifically to each project, all at the touch of a button. Each design within the programme is illustrated in 10 versatile colour options providing a useful starting point to the re-colouring process. Design boundaries are removed with an industry leading 290 standard shades and once the re-colouring process is complete samples can be produced and despatched within 48 hours if required.

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All Newhey’s products are manufactured with ‘evobac’, a unique combination of hot melt laminating and a revolutionary 100% recycled secondary backing material. This creates an inseparable bond between primary cloth and secondary backing, making this product a smart sustainable choice.

wool/20% nylon yarn blends as used in traditional Axminster specifications which are spun and dyed using our established local supply chain, ensuring the quality and performance of the product meets all necessary British and European requirements. Tufted carpet accounts for over 90% of all carpet manufactured globally which is a fact we cannot ignore. We have never before Colortec+ represents the next offered a service with such scope to generation of carpet production our clients, so bringing this exciting using high speed patterned tufting collection to market has been a huge technology and providing greater design and colour flexibility. This results step forward for Newhey”. in a cost effective, high performance and sustainable alternative to If you would like to learn more traditional woven carpet. Newhey’s about Colortec+ Express visit www. marketing manager Emma Norman colortecexpress.co.uk or contact us on comments, “We use the same 80% 01706 846 375.


Epos

Textiles Philip Watts Design +44 (0) 115 9269756 www.philipwattsdesign.com

Hi Spirits +44 (0)1932 252100 www.hi-spirits.com

Tevalis 01923 294446 www.tevalis.com

Catering

FRIMA +44 (0)845 680 3981 www.frima-uk.co.uk

Lighting

Furniture

www.balmoraltextiles.co.uk

Tableware Barry Perrin +44 (0)1992 611415 www.barryperrin.com

WRS +44 (0)1933 533880 www.wrssystems.co.uk

BALMORAL TEXTILES (028) 90617431

Tableware www.slateware.co.uk +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866 www.neoncreations.co.uk

POS Cuisine Quip +44 (0) 118 957 1344 www.cuisinequip.com

Coffee/Coffe Machines

Flexfurn +44 (0)1242 524777 www.flexfurn.com

Graphics

INDEX PLASTICS 01256 843 844

Kimbo +44 (0) 208 987 9070 www.kimbo.co.uk

Coffee Services +44 (0) 843 289 2109 www.coffee-services.co.uk

www.indexplastics.co.uk OASIS GRAPHICS +44 (0)1242 524777 www.oasisgraphic.co.uk www.flexfurn.com Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: studio@oasisgraphic.co.uk t: +44 1628 532003 w: www.oasisgraphic.co.uk

Interiors & Design

Jura +44 (0) 800 552 5527

www.jura-coffee-machines.co.uk

46 42 56 48

“Travel Companies, Hotel Chains, Restaurant Owners and the entertainment industry rely on Point of Sale accessories to successful promote information to their customers. Point of Sale accessories enable highly visual placement of information such as menus, instructions, safety, pricing and many other promotional materials. The ability to source POS components fast and receive it when and as you expect is fully understood by the Index team. We deliver what we promise, so you can deliver what you promise.” Index Plastics Limited, Unit D,The Loddon Centre, Wade Road, Basingstoke, Hampshire, RG24 8FL,

CUBBINS 01434 604 181 www.cubbins.co.uk

T: 01256 843 844 E: sales@indexplastics.co.uk W: www.indexplastics.co.uk

DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website www.dealers-uk. com or in person at our huge premises in the countryside. dealers@dealers-uk.com www.dealers-uk.com 01743 761241

To advertise in the directory please contact Andy Bell on 01843 448443 Prices from £120 for the year.

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Beverages

Directory

December January 2014 2013

April 2015 EAT. DRINK. SLEEP February 2014 October March 2014 EAT. DRINK. SLEEP

director directory


EAT. DRINK. SLEEP April 2015

TV Chef Rosemary Shrager Has A Taste For Granite Transformations

Colourful chef, writer and TV personality Rosemary Shrager has chosen top quality Granite Transformations materials for new kitchen worktops and resurfacing counters, tiled areas and floors at her celebrated Cookery School and nearby Patisserie shop.

Offering a variety of full-day and weekend culinary courses and hosting exclusive Chef’s Table dining experiences, the Cookery School is located in the gourmet heart of Royal Tunbridge Wells, in the Lower Pantiles. Her French Patisserie opened in January 2014, is located on the Upper Pantiles, serving a wide variety of cakes, light lunches and afternoon tea, as Although her business premises and well as fine wines and champagne. Granite Transformations’ UK headquarters are all located in Royal Tunbridge Wells, A brand new addition to the Cookery Rosemary actually came across the School is The Dining Room on the brand when presenting regular cooking second floor, where Rosemary and slots on ‘The Alan Titchmarsh Show’ and Executive Chef John Rogers dazzle discovered the agglomerate materials’ guests with exclusive dinner events. It ‘forget about it’ practicality and luxurious also hosts private and corporate events good looks. The fact that existing surfaces and provides the setting for filming could be refaced within a single day, her TV food programmes. For this high without dust, debris or inconveniencing traffic area needing worktops that customers, was also a considerable bonus would withstand all the regular knocks, for Rosemary and her busy culinary and scrapes and stains of a professional retail operations, where disruption of kitchen, Rosemary approached Granite trade would cost money and goodwill. Transformations about installing their extremely hardwearing and luxurious English chef Rosemary Shrager is best agglomerate materials. The kitchen known for being an haute cuisine teacher makeover experts, best known for ‘the on network TV programme ‘Ladette top that fits on top’ installation technique, To Lady’ and a professional judge on were delighted to prove their worth and ‘Superstar Superchef’. She is a highly their worktops’ technical performance in accomplished chef, having trained with such a distinguished commercial setting. Pierre Koffmann at the famous Tante Claire restaurant and worked alongside Granite Transformations’ highly brilliant chef Jean-Christophe Novelli. distinctive approach to both domestic She was Head Chef at the 19th century and commercial projects is to prefabricate Amhuinnsuidhe castle on the Isle of worktops off-site, then drop the finished Harris, where she rose to fame hosting components into place over existing a popular television series ‘Castle Cook’, surfaces, making for neat, hassle-free which also lead to the first of many best- installations. Rosemary selected elegant, selling cookery books. mottled grey quartz Pietra Serena

surfaces for the Chef’s Table worktop and splashbacks and Patisserie retail counters, the oversized slabs enabling full widths to be installed with minimal joins and bonded edge pieces giving a pleasing impression of depth. For the cookery school cloakrooms, Rosemary has specified Black Sapphire granite floor tiles, quartz Polar Ice liners for refacing the tiled walls and elegant Subway Pearl rectangular glass mosaic tiles as feature panels. The non-porous and stain, scratch, impact and cigarette burn resistant qualities of these materials will make them ideal for bathroom duties, whilst the ability to install these finishes over existing tiles and flooring should keep washroom downtime to a minimum. The same quick turnaround will be an undoubted bonus when the counters are refaced in the Patisserie shortly. One working consideration is that the large commercial espresso machine has to be disconnected and removed by the suppliers, but the ‘top that fits on top’ technique will allow it to be reinstalled on the same day, losing the minimum of trading time. Rosemary Shrager is delighted that Granite Transformations’ agglomerate and mosaic finishes are robust enough for commercial use, beautiful enough to enhance the existing decor and sufficiently quick to install that normal business can continue without a break.

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Eat Drink Sleep - April 2015