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Eat. Drink. Sleep October 2014

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EAT. DRINK. SLEEP October 2014

restaurant news

Michelin Guide Uk Opens New Twitter Account Days Ahead Of 2015 Guide

Hugh Osmond enters into legal battle with recruitment agency

A Twitter account purporting to represent the Michelin Guide in the UK has opened on the popular microblogging site.

Hospitality entrepreneur Hugh Osmond has entered into a legal battle after he refused to pay a recruitment firm’s fees, claiming it had failed to find an adequate replacement for a senior member of staff placed by the company at one of his hotels who, he alleges, turned out to be an alcoholic.

The new account, named “MichelinGuideUK”, has tweeted just three times since its first message on 18 September, but already has over 8,000 followers, including top chefs on Twitter, Jason Atherton, Will Holland, Tom Kerridge, Richard Corrigan, Daniel Clifford, and Glynn Purnell. The account comes just days before the Great Britain & Ireland Michelin Guide 2015 is released on Thursday 25. Its first tweet asked “Ever wondered what it’s like to be a Michelin inspector?”, while the second said that the account was hoping to “correct a few fallacies and even remove some mystique”. Finally, on Saturday it announced that it would reveal the names of the new 2015 Michelin stars on Thursday, a message that was retweeted almost 200 times by the account’s followers.

Recruitment company Profile is understood to be suing Osmond after it tried to charge the full recruitment fee having found the member of staff. Osmond said: “It was clear from the first few days that this staff member liked his drink, but after five weeks and several warnings, it became apparent that it was rather more serious than the odd tipple and Profile was informed that there was a problem. “Under their contract, Profile were entitled to be given a chance to find a replacement for us without additional charge. However despite weeks of chasing they only sent us two completely unsuitable CVs and were not able to fulfil their own 90-day guarantee to find a replacement.” Osmond used a different agency to find a replacement and paid that agency in full and has refused to pay Profile claiming they did not check the candidate’s suitability. Profile has claims it is owed thousands of pounds in fees, but is not commenting any futher on the details.

Northern restaurateurs ‘must harness local knowledge to thrive’ Restaurateurs hoping to thrive in the north of England’s booming restaurant and bar scene should not underestimate the importance of local knowledge. That’s according to Thom Hetherington, chief executive of Holden Media and hospitality show Northern Restaurant & Bar, speaking at the annual BDO Restaurant & Bars Forum in association with Barclays and Fourth. The restaurant and bar scene in cities such as Manchester, Leeds and Liverpool is booming, he said, but warned that hopeful restaurateurs and brands should be aware that success required local knowledge, close links with suppliers, community interaction, an awareness of local trends, and a real sense of your core audience. He cited Living Ventures, Loungers and San Carlo as example of groups that had successfully understood the regional audience, and praised James Martin and Hawksmoor for their use of local marketing and involvement to boost visibility in the regions. Restaurants that did not look after their regulars, he said, would suffer.


This required a slightly different approach compared with that of larger cities such as London, he explained, as many restaurants in bigger urban centres did not rely on repeat custom in the same way. Decide who you’re aiming for, and go for them,” he said. “Become a visible mainstay in the region, and personalise the service. Repeat business rules, in Sheffield, Leeds, Liverpool and Manchester.” He also advised restaurant operators to focus on local suppliers to improve regional loyalty; use locally-based marketing teams; and contribute to events such as food festivals, pop-up venues and fundraising dinners. The dining scene in northern towns is growing rapidly he said, as shown by developments such as Liverpool One and Manchester’s Spinningfields. The scale and appetite of the provinces are not to be underestimated,” he said. “Yet breaking into it is no foregone conclusion without immersion into the city. But the market, people and talent are there.”

With more breweries and pubs than elsewhere , the UK beer industry seems to be doing well, according to CAMRA’s Good Beer Guide 2015.

breweries are expanding with new equipment and new brands. Real ale has almost doubled its market share over the past decade.’

Maybe the most impressive figure is that of the rise in breweries: Britain now has more breweries per head than any other countries in the world, with 1,285 breweries currently operating. The industry is growing about 10% per year, with 150 breweries added in the new guide. London is doing particularly well, and doubled its number of breweries in the past year .

Commenting on the increasing popularity of independent brewers, the Society of Independent Brewers’ managing director Mike Benner said: ‘This latest Good Beer Guide portrays a British brewing industry in excellent health. As we welcome this growing wave of new brewers, we also thank the 20 pioneering microbrewers who in 1980 founded the Society of Independent Brewers and so set in motion the brewing revolution which today provides British drinkers with the most diverse, exciting and innovative selection of beers enjoyed anywhere in the world.’

Editor Roger Protz said: ‘New breweries, making handcrafted beers, continue to come on stream while many long-standing regional and family

More than 100 companies call for overhaul of business rates The BBPA was featured in a full page advert in The Telegraph as part of an ongoing campaign on business rates. The open letter warns that business rates are a “critical problem” for the UK and marks the most vocal intervention in the debate so far. The feature argues that the controversial tax is “no longer fit for purpose for the 21st century” and claims that “business rates are higher than property taxes anywhere else in Europe and are the second highest in the OECD.” It argues that fundamental reforms would “bring skilled and entry level jobs and new and expanded businesses into our local communities” as currently the £25bn brought in by business rates for the Treasury each year is hindering investment. The letter calls for a commitment from all political parties to commit to changes such as “a reduction in the overall tax burden alongside more frequent revaluations, allowing the tax to fluctuate in line with prevailing economic conditions and ensure the load is spread as fairly as possible.” Brigid Simmonds of the BBPA supports the initiative and says: “For pubs, we would like to see the extension of small business rate relief, with the raising of the threshold at which small businesses are defined. In the 2013 Autumn Statement, Retail Relief was introduced for properties with rateable values of £50,000 and below. This threshold could be used for the Uniform Business Rate split, between large and small businesses. A greater use of rural rate relief would be helpful too. The BBPA also calls for greater transparency and a more timely response to trends in the market.

MPs Demand Health Labels For Alcoholic Drinks A group of MP’s are being urged to place health warning labels onto alcoholic drinks. The AllParty Parliamentary Group on Alcohol Misuse has expressed their feelings that all alcohol should have health warning labels – just like tobacco products. The group has outlined that tobacco products have health warning labels, food and soft drinks have nutritional information on whereas alcohol often only states the percentage proof and units. The groups strongly feel that a simple answer to alcohol harming the body could be adding Health Labels onto Alcoholic Drinks. As well as placing these warning labels onto the products, the group are also fighting to lower the drinks drive limit and introduce a mandatory minimum price for each unit of alcohol. Conservative MP Tracey Crouch, chairwoman of the All Party Parliamentary Group on Alcohol Misuse, said: “The facts and figures of the scale of alcohol misuse in the UK speak for themselves – 1.2 million people a year are admitted to hospital due to alcohol; liver disease in those under 30 has more than doubled over the past 20 years and the cost of alcohol to the economy totals £21bn. What are your thoughts’s on these health labels? Do you think they will make a difference or do you believe it’s a way for the government to say they are tackling the problem?



UK Beer industry Doing Well Says Good Beer Guide

October 2014

bar news

EAT. DRINK. SLEEP October 2014

hotel news

BHA Hopeful After Scottish ‘No’ Vote The British Hospitality Association (BHA) has said that it is looking forward to working closely with the Scottish government, following the Scottish no vote on referendum. William Macleod, Executive Director BHA Scotland said: “Tourism and hospitality are almost unique in their capacity to build international cultural understanding. What’s important now is that tourism is given every support to succeed, grow and compete internationally.

“The sector has consistently demonstrated resilience, adaptability and innovation, especially over the last five years or so and is showing clear signs of recovery. This recovery can be sustained if the economic and political conditions are in place to support this. There are a number of British and international hospitality organisations that are investing in Scotland and others have declared their interest in doing the same.

“The Scottish hospitality industry welcomes the clarity which follows the referendum vote that Scotland is to remain part of the United Kingdom. There are many issues that will require attention as arrangements are made to devolve greater powers to the Scottish Parliament.

“BHA looks forward to working closely with the Scottish Government in the run-up to the elections in the spring of 2016 to represent the interests of hospitality businesses and continue to put forward the case for the conditions that will allow hospitality and tourism in Scotland to continue to grow profitably, create employment – especially for young people, and compete effectively with other European countries.

“Hospitality and tourism are vitally important to the Scottish economy with some 15% of the population working in the industry.

Macleod said that the exposure Scotland has received this year is likely to “stimulate heightened interest in visiting the country.”

Rugby World Cup 2015: Opportunities for Tourism

Stapleford Park Hotel Using Biometric Scanners for Staff Data

VisitEngland has hailed Rugby World Cup 2015 as a “tremendous” opportunity for tourism in England, with the potential to boost tourism spend, help grow the visitor economy and create jobs.

Stapleford Park Country House Hotel and Sporting Estate in Leicestershire has just installed biometric fingerprint scanners to provide accurate real-time staff attendance data for the HR and payroll teams.

According to Deloitte, the tournament, which will last 44days between September 18 and October 31, is estimated to be worth £2.1bn to the British economy.

Like many hospitality venues, Stapleford Park employs a diverse range of personnel including casual and agency staff, and ensuring accurate, reliable time and attendance data can be a problem. Even if staff remember to complete and return paper-based time sheets, they can be prone to accidental errors and false entries are not unknown.

With 10 host cities in England, and Cardiff, and 41 team bases across the country, the tourism potential is expected to be widespread with businesses benefitting from the influx of international and domestic visitors. VisitEngland has been working closely with the organiser of the event, England 2015, to ensure the best possible experience for visitors. In addition to London the host cities are Brighton, Manchester, Leeds, Gloucester, Leicester, Cardiff, Exeter, Milton Keynes, Newcastle and Birmingham. Lady Cobham, chairman of VisitEngland, said: “We’re incredibly excited for the tourism potential for England with one year to go until the arrival of Rugby World Cup 2015. England is a world class tourist destination and this high profile event provides a fantastic platform for our host cities and destinations to encourage and entice visitors to explore the wonderful experiences on offer.


Stapleford Park’s payroll adminstrator Sally Hatton commented: “We have over 150 employees who are working different shifts around the clock. It makes it very difficult to monitor staff attendance, especially on overnights and when people swap shifts”, and “We really needed a system that was easy for staff to use, foolproof and would provide reliable attendance data for all staff.” The system installed by Bodet uses fingerprint scanners that recognise each staff member by capturing a fingerprint, which is then compared against a stored profile. This data is sent directly to the Kelio Integral software on the main server which records identity and time. The software then generates customised reports of time and attendance for payroll and operational teams.

EAT. DRINK. SLEEP October 2014

JW Steakhouse makes global history purchasing the first Jim Beam Single Barrel 18 September 2014: Jim Beam, the world’s number one bourbon, and JW Steakhouse at Grosvenor House, A JW Marriott Hotel, are making global history. The leading American steakhouse will be the first retailer in Europe to acquire a full barrel of Jim Beam1 Single Barrel Bourbon. It was during a visit to The Bourbon Bar at JW Steakhouse that seventh generation Jim Beam Master Distiller Fred Noe and beverage manager Karina Elias first met and agreed to work in partnership to offer a truly unique bourbon exclusively available to the restaurant’s patrons. Karina travelled to the Jim Beam American Stillhouse in Kentucky in April to hand select a barrel under Noe’s guidance, and on 17th September this historic initiative will be unveiled. The personalised JW Steakhouse bottles of bourbon will be on display at The Bourbon Bar alongside the chosen barrel signed by Noe himself. The restaurant’s drinks menu will feature tailor-made Jim Beam Single Barrel Bourbon cocktails and to ensure the ultimate bourbon experience, head chef Julian Ward has created bespoke food pairings. Jim Beam Single Barrel Bourbon is the first single barrel offering from the world’s No. 1 bourbon brand. This hand-crafted Kentucky Straight Bourbon is among the best liquid produced by Beam’s distillers and represents Jim Beam’s seven generations of history. At 95 proof (in honor of the first Jim Beam barrel dating back to 1795), this Kentucky Straight Bourbon is a smooth, rich whiskey selected from the finest barrels of Jim Beam. JW Steakhouse Beverage Manager Karina Elias says: “Making history with Maxxium UK and Jim Beam to bring this one-of-a-kind bourbon to our bar has been a very special experience. I chose this barrel because of its bold flavours and rich colour that I know our customers will love. It is full-bodied and smooth with attributes of oak, vanilla and caramel. I am really looking forward to sharing our unique story and this distinctive quality Jim Beam Bourbon with our customers over the coming weeks.” Maxxium UK’s Marketing Controller for Imported Whiskey Eileen Livingston says: “This is an exciting project and one which will delight London’s bourbon fans. This embodies the sentiment behind our Make History campaign as not only is it the first time a single barrel of Jim Beam has been made available outside of the US, it is also the first time we have worked with a customer to provide a bespoke bourbon.” Jim Beam’s global Make History campaign launched earlier this year and features new spokesperson, award-nominated actress Mila Kunis. Make History inspires consumers to make their own mark in history the same way Jim Beam has in its very own 219year history. Throughout the year, Jim Beam will continue to mark milestones with initiatives big and small. As part of the Make History campaign, Jim Beam has been working in partnership with the trade and another initiative Shake History, was also recently launched. This competition invites top bartender teams across the UK to create a unique Jim Beam cocktail representing their bar. The teams will compete in November for the chance to take their place in Jim Beam’s history.


Taking a stand on carbon footprint. Through recycling food waste in 2013, ReFood displaced 47,553 tonnes of CO2, the equivalent of taking 9,342* cars off the road.

Sending food waste to landfill doesn’t make sense commercially, socially or environmentally. ReFood, the UK’s leading food waste recycling specialist, provides a greener, safer and cheaper alternative. Our nationwide network of cutting-edge AD plants provides a unique, secure end-to-end solution that converts food waste into renewable energy, cuts your carbon footprint, and reduces food waste disposal costs by up to 45%** in the process.

2014 will see the opening of a new larger plant in Widnes and development of a state-of-the-art plant in Dagenham as part of our commitment to supporting zero food waste to landfill by 2020. See what we could save you at or call 0800 011 3214. *Based on an average medium-sized car driving 9,000 miles per annum. **Figure based on April 2014 landfill rate vs. volume weight.

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EAT. DRINK. SLEEP October 2014

independent hotel show

INDEPENDENTS CHOOSE ENA SHAW CONTRACT Hoteliers and interior designers are turning to soft furnishings manufacturer, Ena Shaw Contract, for refurbishments and new fitouts. The company, which is part of heritage brand, Ena Shaw Home, has been chosen by a number of luxury and boutique hoteliers to provide a complete soft furnishings solution. Stuart Taylor, contract director at Ena Shaw Contract, said: “Hoteliers and designers are increasingly looking for quality over low cost. There has been a shift towards preferring indulgent materials that really give a sense of opulence, particularly in luxury and boutique hotels. “Our recent projects include curtains, blinds and soft furnishings for international hotel chains, marina developments in Cumbria and independent family run businesses. It’s thanks to the business’ long history in soft furnishings that we are able to deliver high quality products that meet the exacting standards expected by the industry.”


The company is an exclusively British manufacturer, still working from its base in St Helens.

It has recently completed the interior soft furnishings for a prestigious independent hotel, Crabwall Manor, in Chester. Stuart explained: “We spent a lot of time working on the design and specifications for this beautiful hotel. As the project was a refurbishment and not a new build, we had to make sure that communication was excellent in order to work around room availability, so as not to disrupt existing customers.” In total, 40 bedrooms and 10 suites were given new soft furnishings, along with the spa, Earl of Chester restaurant and the conservatory. Stuart added: “We pride ourselves in working seamlessly with our clients to deliver a top quality service. Everything from providing a rapid quotation from architects’ plans to advising on best practice and technical specifications is covered by our expert team.”

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October 2014


independent hotel show

With the combined experience of over 30 years in the HVACR industry; enjoying success in the largest and most demanding of commercial environments, rexmartins has simplified the process of specifying, choosing and purchasing refrigeration, air conditioning and catering equipment. rexmartins uses their experience and buying power to supply only the best products on the market, we understand that the notion of ‘value’ is more than just about price, we care about the quality of the products we specify, their running costs and their guarantees. Dealing with major manufacturers in the catering supplies industry is daunting, multiple products and options can make purchasing decisions difficult, talk to us at rexmartins and we will listen to your specific needs and help you make the decisions that are right for you and your business. rexmartins will handle the supply & delivery of your products & will provide manufacturers guarantees, (where applicable), to ensure your business needs are perfectly served. rexmartins are suppliers to all sectors of the catering and food service industry, from commercial hard working kitchens, clubs, bars & restaurants, be they single unit installations or multi-franchise opportunities, rexmartins provide the security of their knowledge - with highly competitive pricing. 14

October 2014

Lumea’s Liquid Wax Candles and Lamps are the new way for you to enjoy beautiful, safe, clean candlelight. See for yourself at The Independent Hotel Show, Stand 40.


Lumea - A World First In Candle Lighting

independent hotel show

The Liquid Wax Candles fit into Lumea’s stunning range of lamps and burn up to 40 hours, with no soot and no dripping wax and cost just 88p per bottle. They are an economical and safe alternative to messy solid wax candles that can be unreliable during busy service times. With Lumea’s range of lamps you can change the style in your venue to suit your mood or occasion. When your Liquid Wax Candle runs out it’s quick and simple to replace with a fresh bottle, you continue using your lamps again and again with no mess and no fuss. Lumea’s Liquid Wax Candles give you real candlelight, which is reliable, versatile and safe; if knocked over the flame goes out immediately. With Lumea there’s style and ambience but no mess and no worry, making it the perfect way to light up your reception, bar, restaurant, spa or special event. Full range of lamps and Liquid Wax Candles available from

The Fine Cotton Company Launch Boutique Bed Linen Luxury natural bed and bath linen specialists The Fine Cotton Company are launching two new collections of boutique hotel bed linen for the Independent Hotel Show, stand 80. Luxury natural bed and bath linen specialists The Fine Cotton Company are launching two new collections of boutique hotel bed linen: Brooklyn, a plain sateen and the Capri stripe sateen, both sleek and smooth in 100% cotton with fabulous draping qualities. Also presenting their ingenious Tuck Top Valance, plush towels, luxury bath robes, slippers and accessories. The Hotel Supply Group is a unique membership of companies who are experts in putting together bedrooms and bathrooms within the hospitality sector. The host companies include: Artimide, Crosswater, Forest Contracts, Max International, Purius, Sekers & The Fine Cotton Company featuring their exhibition stand exclusively designed by Indcreations. They will be showing with the Hotel Supply Group on Stand 80.



Located in the heart of the Capital is the four star Park Plaza Westminster Bridge Hotel, the PPHE Hotel Groupʼs flagship Corporate Social Responsibility best practice site, which boasts a host of world-leading sustainability policies, including Europeʼs largest onsite fresh filtered water production system and recycling plant; a project that took a year and a half to complete. “Itʼs 100% worth it though,” says Andrew Swindells – CEO of the Westminster Bridge site – “when you look at the savings – financial and environmental – weʼd have been mad not to go for it.” The Challenge How much water does a hotel as big as the Park Plaza Westminster Bridge get through every day? The answer – a whole lot! And, how much does it cost to buy in bottled water for such as massive operation? The answer – even more! “The cost of buying in water is approximately 55p a litre,” said Swindells, “to turn a profit on that doesnʼt offer particularly good value to our customer.” Coupled with a keen interest in developing best practice across all its departments the Park Plaza Westminster Bridge approached its equipment supplier – Winterhalter – about potential solutions. The hurdles were high; the Park Plaza consumes around a million bottles of water a year and a filtered water system would have to cope with a huge level of daily production. “It wasnʼt an easy brief to fulfil,” muses Swindells, “ultimately it took 18 months of planning and testing before a system was installed.” The solution Seemingly it was mission impossible?! “Not at all, says David Smithson of Eau de Vie. Across the Eau de Vie team we have a wealth of experience in the hospitality sector, and we were immediately able to see how we could ensure the quantities needed, and the quality expected.” Drawing on the teamʼs knowledge of the wider drinks industry for inspiration, Eau de Vie proposed developing a small onsite bottling plant,

fully integrated with its unique state-of-the-art filter system, which could produce up to 7,000 bottles of water a day. With an end product in mind the team set about working alongside the Park Plaza, to make the concept a reality. “It took a long time to get from the idea to product delivery,” says Smithson, “not surprising when you consider that this was the largest project of its kind in Europe – no one else has a water system as big as this; itʼs quite unique.” Results After months of painstaking work, the plant was up and running, trialling across three departments. At just 5p a litre to produce – 10 times cheaper than bottled water - the Park Plaza Westminster Bridge quickly rolled the system out across the hotel in 2012, offering customers fresh, chilled still and sparkling water in its own unique branded bottles. With roughly 70% of recyclable waste produced by the hospitality sector going to landfill, itʼs estimated that the Park Plaza water system has saved over half a million bottles from being unnecessarily thrown away, while the carbon emission savings from reduced deliveries are incalculably high.

EAT. DRINK. SLEEP October 2014

Geberit showcases latest innovations for hotel bathroom design With the bathroom being where hotel reputations can be won or lost, raising the comfort levels and exceeding guests’ expectations in terms of luxury and hygiene is all-important. Already very popular in the Far East and Japan, the shower toilet offers guests the chance to experience spa-like cleanliness, and with the increase in tourism this is a trend that is fast catching on around the world. In the UK too, some of London’s best-known 5* hotels are choosing shower toilets to create the perfect atmosphere for wellness for their guests. Not only does a shower toilet offer simple, hygienic cleaning, which is easy to operate and control, but it also eradicates the need for a separate bidet, while its compact format ensures it will fit seamlessly into any hotel bathroom without taking up a huge amount of floor space. Visitors to the Independent Hotel Show will be able to learn more about Geberit’s marketleading AquaClean shower toilet range. With the connections for the water and electricity all integrated into the pan, the Geberit AquaClean Sela looks just like a

standard WC, enabling it to be seamlessly incorporated into any setting. Cleaning with a gentle, airy water spray at body temperature, Geberit AquaClean Sela is simple to operate via the controls on the side of the WC or with a remote control. The intensity can be adjusted to one of five levels, while the oscillating motion ensures a pleasant cleaning experience, bringing the feeling of spa-like wellness to the hotel bathroom. Geberit AquaClean 8000plus provides a similar washing experience, with many extra pampering functions in addition to the shower, including a dryer and odour extraction. Also on display at the Independent Hotel Show will be the Geberit Omega concealed cistern, which can be installed under a windowsill or a sloping roof, making it ideal for compact hotel bathrooms. The cistern can be installed at a height of 82cm, 98cm or 112cm and connected to the water supply from either the rear or the side. Depending on the construction situation, the flush plate can be attached to the top or front of the cistern, with no special tools required to install the cistern or the flush plate, or for maintenance of the cistern itself to keep downtime to a minimum. Offering a powerful flushing performance at either 6 and 3 litres or 4.5 and 3litres of water, Geberit Omega helps hotels meet the latest regulations for water consumption and sustainability too. See Geberit on Stand 175 at the Independent Hotel Show.


Geberit AquaClean The WC that cleans you with water.

Modern wellbeing de n t n e p t Indetand 175. a s u t Visi l Show, S H o te

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Discover the best Featuring a range of handpicked, premium essentials to equip your hotel, exhibitors at the Independent Hotel Show represent the cream of the industry, helping your boutique or luxury hotel stand out from the crowd. With categories including interior design, technology & software, audio & entertainment and health & wellness the show is home to a wealth of products and services to help boost the profile and profitability of your business.

October 2014


independent hotel show

Confirmed exhibitors include Mulberry Home, Tivoli Audio, Smart Fire UK, Coach House, Airwave Europe, Best Western Hotels, Agentia UK, Frame Your TV, Toto, Richard Haworth, Hansgrohe, Duresta Upholstery, Stylematters, UCC Coffee and Abraham Moon & Sons.

Leaders in the field Gain insight and inspiration from the hotel industry heavyweights across a range of subjects as the Independent Hotel Show 2014 tackles and presents the hottest topics of the sector. Design, technology, marketing and business experts are scheduled to present a range of free to attend business seminars and panel discussions to help streamline the running of a profitable hospitality business and boost revenues. Sessions run throughout the two-day show across two theatres - the Business Theatre, sponsored by Towergate Insurance, and the Innovation Stage, sponsored by MICROS. Highlights include a Q&A session with leading General Managers, Philip Newman-Hall from Le Manoir aux Quat’Saisons and South Place Hotel’s Bruce Robertson; along with an in-depth discussion about the importance of brand and personality, led by James Lohan from Mr & Mrs Smith.


The Independent Hotel Show 2014 The Independent Hotel Show returns to Olympia this October (21 & 22) with the promise of even more insight, advice and inspiration for the UK’s burgeoning luxury and boutique hotel sector. Now in its third year the show has become the must attend event for anyone connected to the hotel and hospitality sector, featuring a one-stop business platform of over 250 handpicked premium products and services, business seminars and advice clinics.


Robert Nadler from Nadler Hotels and Julian Troup from Colliers International Hotels will also be looking at the ‘big picture’, reviewing the current state of the UK hotel market and offering insights into the opportunities and risks for hoteliers of all shapes and sizes. For the full Business Sessions programme visit www.

The Hub, at the heart of hospitality Let the freshest creative talent in the hospitality industry inspire you to meet, talk and share ideas with your peers as The Independent Hotel Show showcases the rising design stars of the sector. An innovative and inspirational central networking point, The Hub 2014 was designed by Nina&Co in collaboration with Anya Fennet. Their winning concept is built on the very idea of finding inspiration withing the Indpenedent Hotel Show and having that light bulb moment. The design was selected by a panel of leading judges, including architect, Mike Stiff, product designer, Afroditi Krassa and design journalist, Guy Dittrich, as a creative focal point to help draw businesses together at the show.

Hansgrohe VIP Lounge For a more intimate meeting, relax and network over a drink or two with key industry players in the Hansgrohe VIP Lounge, a haven of calm at the heart of the show.

Supportive business advice from Buell

The Buell Business Support Clinic offers a one stop shop for advice on all aspects of business specific to the independent, luxury and boutique hotel industry. Sessions are available on a one-to-one basis, with specific advice offered for owners, operators, developers and investors into the sectors. From customer service, interior design, food and beverage, revenue management, marketing and technology, a Buell representative will be at hand to offer first hand advice and solutions for your business. For more information on the topics covered and to book your session visit www.

Independent Thought Series The Independent Hotel Show continues to spark debate within the hotel and hospitality industry, offering insight, advice and ideas from key industry leaders. In the weeks running up to the show a series of thought leading pieces are being published on The ‘Independent Thought’ series will provide a collection of inspiring tips on how to develop and improve your business, whether you’re an independent, luxury or boutique hotel.

The inspirers and the inspirational The Independent Hotel Show continues to recognise and reward those individuals who have played a major role within the hotel industry, from shaping the sector to demonstrating innovation and growth. Two prestigious awards return for a third year - Independent Hotelier of the Year 2014 and Outstanding New Hotel of the Year 2014.

Shortlisted nominees for each award include:

The Independent Hotelier of the Year 2014 2014 Nominees: t t t t t t

Craig Bancroft and Nigel Haworth – Northcote Manor Kit and Tim Kemp – Firmdale Hotels Mark Sainsbury, Michael Benyan and Jason Catifeoglou – The Zetter and Zetter Townhouse Ian Schrager - Ian Schrager Company David Levin - The Capital Hotel Tim Hart - Hambleton Hall and Harts

The Outstanding New Hotel of the Year 2014 2014 Nominees: t t t t t t

Chiltern Firehouse, London The Lord Crewe Arms, Blanchland, County Durham Ham Yard Hotel, London No 131, Cheltenham The Pig on the Beach, Studland, Dorset The Wild Rabbit, Oxfordshire

For full details of all of the nominees and to vote for your chosen winner visit awards. Winners will be announced at the Independent Hotel Show Awards evening on 21st October 2014.

Independent Hotel Show 2014 Visitor information Event dates:

Tuesday 21st October: 10:00 - 17:00 Wednesday 22nd October: 10:00 - 17:00


West Hall, Olympia Exhibition Centre, Hammersmith Road, London, W14 8UX Twitter: @indhotelshow



Offering a relaxed and information space for delegates to meet up, The Hub promises to push the boundaries of innovative interior design.

October 2014

independent hotel show

EAT. DRINK. SLEEP October 2014

independent hotel show

Aslotel sets the trend for hotels

“The hotel business is changing all the time and we must keep ahead of trends to enable us to keep our clients informed” says Murray Roberts, Sales & Marketing Director for Aslotel. Aslotel has been in the business of supplying hotels in the UK and Ireland for over 30 years and in that time has seen the hotel landscape evolve from hotel bathrooms offering a naked bar of soap to bathrooms now offering top branded toiletries. “The guest experience is at the heart of hotel thinking and that is what has really shaped the industry” he went on to say “guests’ overall expectation is worlds apart now from when the company started in the late 1970’s” Since those early days Aslotel has grown its product portfolio to over 40 brands that include renowned retail brands such as Clarins, Nuxe, Thierry Mugler and Yves Rocher, plus one of their most recent additions, Missoni from the Italian designer famed for their iconic zig zig patterns, which are reflected in the hotel line packaging. In addition, they also have delightful spa lines such as Algotherm, Omnisens and Anne Semonin. Murray also told us “The hotel industry has been quick to embrace environmental concerns and we have been part of that process” he continued “our product portfolio reflects our intention to drive these issues, especially with packaging materials, products and processes” Aslotel is a founder member of Groupe GM, a major worldwide hotel distribution company based in Paris, who - through their factories - manufacture products that are designed to reduce the impact on the environment through innovation, better use of raw materials, packaging and energy. As Murray went on to say “Rather than merely meeting minimum requirements, we actively strive to innovate and implement environmental policies; we consult with our clients and assist in their endeavours to discharge their environmental obligations.” Bodies such as EU Ecolabel and Nordic Swan certify products that are kinder to the environment; Aslotel’s EcoSource Airless Dispenser - using brands such as Omnisens, Pascal Morabito and Scandinavian White - has achieved certification in meeting the required criteria. continued on page 24>>


O SE L 21 YM E U -2 PIA S A 2 O ,S TI CT TA H O N 201 BE D 4 R NO , 20 2 14 7

EAT. DRINK. SLEEP October 2014

independent hotel show <<continued from page 22 The company also has organic brands that have been certified by Ecocert and Cosmebio which also includes their factory practices where rigorous inspections take place annually. The company has implemented a policy of eliminating the use of controversial preservatives such as MI/MIT and parabens. Aslotel will be displaying a range of hotel amenity lines at the Independent Hotel Show this year although their main focus will be hotel bedroom and bathroom equipment as Murray explained “our equipment portfolio continues to grow so each year we are able to bring many new products to the show”. This year they will be showing a new range in luggage racks, hairdryers and magnifying mirrors plus the new eco-friendly Indel B K-Smart low energy minibar, this new range of minibars are energy efficient with A+++ rating, substituting a patented compressor system in place of the absorption system reducing energy usage by 70%. A great new addition to their many famous toiletry brands is the launch of their Woods of Windsor Hotel Amenity Line which will be officially unveiled on their stand on Tuesday 21 October at 10.30am. It’s an exciting time at Aslotel, as Murray went on to explain “we are delighted to add a quintessentially English brand to our portfolio, one with such broad appeal.” He continued “you could not have a more English brand than Woods of Windsor especially with its proximity to Windsor Castle and all that it represents.” A heritage brand dating back to the 18th century, Woods of Windsor is an aspirational range of high quality, natural beauty products inspired by the nostalgic romanticism, charm and wildness of an English country garden and that is exactly what Aslotel has captured with the Hotel Line.

If you are unable to visit the show then contact aslotel for more information and visit their website 24

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PARSLEY IN TIME BRING SOMETHING NEW TO THE TABLE With the launch of new e-commerce website to compliment their personal table ware service The Capital’s leading tableware suppliers, Parsley In Time, are delighted to announce the launch on June 6th of their new interactive easy to use e-commerce website. Devoted to providing restaurants, hoteliers and venues with top quality crockery, cutlery, bar and kitchen equipment, from everyday tableware, unusual designs to branded catering equipment on-line 24/7. The new website is user-friendly and offers a 10% discount to all new clients on their first initial order. Time saving features will enable returning customers to see their online purchase history with a new repeat order option with a few clicks to re-order saving customers valuable time. Service doesn’t come any quicker with orders placed before 8am being delivered the same day within London and M25 to cater for high-demands & last-minute panics. t t t

10% Discount for New Clients on Initial order Time saving Repeat Order Function with a few clicks Same Day Delivery to the Capital on orders placed overnight up till 8am

Parsley In Time have been serving the hospitality industry for over 30 years, offering stunning solutions for table tops, bars and commercial kitchens. As a brand, Parsley In Time pride themselves on offering a personalised service like no other and are always on hand to offer their expert advice. Parsley In Time supplies to Michelin Star restaurants, 5 star hotels as well as to high street venues to provide a reliable back-bone tableware supply service. Parsley In Time have been helping businesses grow which is something that they are extremely proud of; to be cost effective and to provide the same quality products and service to all clients, whatever their size. “Parsley in Time have always prided itself on offering the best in customer service. With the addition of our new


website we aim to add an extra layer to compliment this service. Customers can now place orders online up until 08.00 and receive their goods the same day. We strive to continually move ahead of the times, making us the first point of call for small and large businesses alike” David Walpole MD Parsley in Time also offer a Concierge service to find specific products clients want as well as dealing with all of the leading table-ware brands and London based distribution point we can deliver. Some of the brands featured on the website include Steelite, Artis, Churchill, Arcoroc, Hamilton Beach, Robotcoupe, Staub and Riedel.

Quality Table Top, Bar, Hotel & Kitchen Products Join us at our table to discuss your tableware, kitchen and bar requirements at the Independent Hotel Show Olympia 21 & 22nd October Stand number 342 We invite you to to receive an introductory 10% discount off your first on-line order (use discount code hotel14) with our compliments 020 8317 5080

LUXURY DESIGN IS SIMPLE WITH LATHAM’S LATEST SURFACE SOLUTIONS James Latham’s latest surface solutions are already having a big impact among architects and interior designers, especially in the fine luxury retailing, shop fitting, hospitality and KBB sectors. Egger As part of its ever expanding range of laminates, James Latham now offers a staggering 237 EGGER decors. The full Egger ZOOM collection, which includes 112 matching melamine faced boards and edgings is available nationwide and directly from stock at all nine of James Latham’s panel products distribution sites. As well as the timeless classics of white, beige, grey and black, the ZOOM collection includes bright, intense and striking primary colours that can be used to create a lively atmosphere, adding character to any project, plus there is an exotic wood grain and authentic rough cut wood available.

EGGER laminate is suitable for a broad range of applications


EGGER laminate is suitable for a broad range of applications and is the perfect material for high traffic areas due to its multi layered construction, plus over 90% of the ZOOM laminate range is FSC CW certified. It also conforms to EN438 and is MED compliant, making it suitable for boat and ship interiors.

Mirror Gloss Part of the innovative and ‘on-trend’ Kronodesign range, Mirror Gloss comprises 20 highly durable, scratch resistant, light and colorfast decors that include 14 sparkling gloss colours, four wood grains and two fantasy decors. Mirror Gloss pushes the boundaries of depth and definition, colour and reflective gloss and is produced using first class particleboard and high quality melamine film, achieving a gloss level of 140 points for decorative use in the furniture industry and interior design. The perfect application for Mirror Gloss MFC is fine luxury retailing and shop fitting, domestic spaces, home and office furnishings as well as kitchens, bedrooms and bathrooms .

Mirror Gloss is perfect for fine domestic spaces, home and office furnishings, kitchens, bedrooms and bathrooms as well as luxury retailing and shop fitting Natural Touch creates striking punctuations to numerous spaces and surfaces

Natural Touch Another product from the Kronodesign range, Natural Touch is the first ‘embossed-in-register’ melamine board where the grain texture precisely matches the surface finish. Now, the authentic look and feel of real timber - the graining, the subtle variations of shade and tone - is accessible on almost any project. Natural Touch is pre-finished, extremely durable, easy to work with and offers consistency in both colour and grain. This means that architects, interior designers, contractors and furniture makers can now achieve an authentic rustic realism using melamine. With Natural Touch, the applications are almost limitless. It can be used for cladding walls, building furniture, creating fixtures as well as making striking punctuations to spaces and surfaces and the versatility of this product has made it particularly popular within the shop fitting and hospitality sectors. Shinnoki 2.0 Shinnoki 2.0 is a range of ready to use veneered panels that are supplied already stained and lacquered, requiring no further finishing. With Shinnoki, the veneer is applied to an MDF base, rendering the panels sturdy and easy to use. In addition, the panels are produced in both a single or double sided finish, with the first having a veneer faced-reverse. The veneers are mismatched, but stained and textured to create a consistent finish that shows the natural aspects and beauty of the species. The extensive Shinnoki 2.0 range is supplied in designs which are completely in tune with current design trends and includes matching realwood and ABS edge banding. The 17 designs are also supplied in separate 3-ply veneer sheets, perfect for curved surfaces, doors or other interior requirements. Chris Sutton, managing director of James Latham commented, “We now offer one of the UK’s widest ranges of innovative surface solutions, all under one roof and available directly from stock. James Latham has a history and expertise in bringing new and innovative products to market and these latest additions fit perfectly within our portfolio.”

The extensive Shinnoki 2.0 range is supplied in designs which are completely in tune with current design trends and includes matching realwood and ABS edge banding

Grosvenor Wilton combines retro designs and contemporary colour in first retail carpet collection

October 2014


interior design

durability. Grosvenor Wilton is traditionally associated with highend bespoke carpet for residential and historic houses, film sets and museums. The Worcestershire company’s portfolio includes many high profile commissions: carpeting for Buckingham Palace’s throne room; the set of ITV’s Downton Abbey; and Stephen Spielberg’s blockbuster, Lincoln. Now, for the first time, the quality and design flair that royalty and Hollywood stars walk on is available as a retail product. As well as demonstrating over 200 years of carpet making expertise, the new collection is exceptionally versatile. Applications include wallto-wall fitting, runners or being made up into edged rugs. Recommended retail prices are from £79 per linear metre. The new range will be available through

Announcing the launch, Grosvenor Wilton’s managing director, Malcolm Foley, said: "Our new Diversity Collection unlocks the huge potential of the luxury retail carpet market. With over 200 years’ expertise distilled into the new range, discerning homeowners can combine unique style with the quality and pedigree that delights the most demanding carpet buyers. Seeing and feeling is the key to understanding our fusion of heritage and fresh new design. Were he still around, I’m sure Benjamin Grosvenor would be amazed by our novel approach to carpet retailing using technology and media such as the website.”

It has been a very interesting time for Grosvenor Wilton. Last year they were commissioned to produce the carpets for the sets of ITV series Downton Abbey and May 2014 sees Kidderminster-based carpet manufacturer Grosvenor Wilton, one of the UK’s finest and oldest carpet manufacturers, launch its first retail range. The British-made Diversity Collection is based on classic retro designs and modern colours. It will retail from £79 per linear metre and will be sold through several channels including and via social media. Grosvenor Wilton’s new Diversity Collection transfers the company’s expertise in specialist restoration, historic and interior-designer markets to retail carpeting. The 12 launch designs are united by the idea of ‘a fusion of heritage and fresh new design’. The new collection is inspired by the company’s huge archive of classic 1950s and 1960s carpet designs – with the addition of contemporary colours. Benjamin Grosvenor started carpet making in 1790. Since then, the business that has evolved into Grosvenor Wilton has specialised in the most discerning requirements for design and


For more information, please call Vicki on 01242 220233 or visit






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Luxury Hotel Accessories Cubbins designs & develops luxury interior accessories for hotels and interior designers. Working with clients around the world, on projects such as hotels, yachts, restaurants and interior designers.

October 2014


interior design

A leading supplier of luxury interior accessories since 1999, Cubbins supply qualityhandcrafted Guest room accessories. Stunning Bathroom Accessories carefully designed and crafted to house all bathroom products and amenities. Designs are available in 6 wood finishes or painted in a colour of choice and finished with your hotel logo, giving clients flexibility to personalize unique accessories. Along with Hand Towel Boxes, Laundry bins and Waste Paper Bins the complete Bathroom Accessory set is made up of an amenities tray, tissue box, soap dish and cotton wool pot.

Luxury Desk Accessories include desk blotters, box files, in trays and letter racks, all designed to fit with your hotel interior and keep everything on the desk in its rightful place. Wooden Hotel Accessories such as magazine racks, amenity trays and umbrella bins have been designed for luxury, boutique hotels and are also available in 6 different wood finishes – Iroko, Sapelle, Wenge, Walnut, Pine and Oak. Bespoke Fabric Covered Accessories can be finished in client’s own fabrics. Waste Paper Bins, Tissue Boxes, Linen Bins, Coat hangers and Luggage Racks, are all made by hand and covered

in your own fabrics. You supply the fabric to match your curtains or upholstery or we can source it on your behalf. Upholstered Cushion seats for Laundry Bins as well as bespoke stools and Ottoman’s are some of the bespoke products we design for Hotels. Cubbins offers a Bespoke Design Service, working with clients to design and develop unique interior accessories, offering a complete product development solution. For more information please visit www. or contact us on 01434 604 181 / Cubbins will be exhibiting at the following exhibitions. Please come and browse our products or talk to us to discuss your requirements: Independent Hotel Show, London – Stand 148 – 21st – 22nd October http://www. Equip’Hotel, Paris – Stand M52 – 16th – 20th November Hospitality Show, Birmingham – Stand 951 – 19th – 21st January http://www. Lake Hospitality Trade Show, Cumbria Stand M49 – 24th – 25th February http:// We will also be attending Decorex on Monday 22nd September and Sleep on Wednesday 26th November. Please contact us if you would like to arrange a meeting with one of the team.


MOORCROFT, first made in 1897, is said to be the finest art pottery in the world today. Made by hand from start to finish in the heart of the Staffordshire Potteries, you will be showcasing the very best of British Art Pottery


ith designs from five world-class Moorcroft Design Studio members who push forward the boundaries of ceramic art and the consummate skills of a dedicated workforce of artists, craftsmen and women to the full, Moorcroft pottery has unprecedented popularity and esteem throughout the world. Designer, Vicky Lovatt has just returned from a tour of New Zealand and her impressive New Zealand collection and television interview can be viewed on the Moorcroft Facebook page. Whether you wish to add something special to your giftware cabinets or simply wish to arrange a special commissioned design (subject to designer availability), please contact to arrange an appointment with a member of the trade sales team or with respect to quotes for special commissions, product placement or interior design purchases. Product placement can often be arranged for art pottery displays on your reception table provided the pieces are secure and a marketing card is always placed in the near vicinity. Craft demonstrations can be arranged following significant orders to add a moment of curiosity in your hotel foyer.

Trade prices start from ÂŁ45

Forever England trio

Anna Lily

Courting Birds clock

The Hamlet

Au Lait cup and saucer

Queens Choice lamp Tel: +44 (0)1782 820500 Email:

Finch interiors

Award winning interiors consultancy specialising in the hospitality sector 07971 108617


October 2014


design directory


Award winning interior designers 01227 771166


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Nanu design offers a full Architecture and interior design service

Call +44 (0) 20 7493 6397 Creating award winning hospitality designs, great guest experiences and high revenue returns. LONDON: 39 Margaret Street, London W1G 0JQ

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NE W The GIGA X8 speedy professional coffee machine The NEW high-performance GIGA X8 Professional with its elegant finish comes with a unique speed function, allowing it to prepare perfect coffee in record time. The optimally extracted coffee is mixed with hot water inside the machine by means of an extra bypass, absolutely no flavour is lost during the process. The speed function and time-saving, intuitive operation along with a large water tank and coffee grounds container allowing for flexible and mobile use make the GIGA X8 Professional ideal for use in catering.

For further details on the NEW GIGA X8 and our range of professional and commercial machines contact: JURA Products Ltd, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. Tel: 01282 868266 Fax: 01282 863411

EAT. DRINK. SLEEP October 2014

coffee news

Blue Bottle Unveils New Subscription Model As Tonx Brand Dissolves

Monthly C-Market Report: Coffee Reaches Highest Composite Price Since May

The Tonx to Blue Bottle migration was completed this morning, including a brand refresh for Blue Bottle home coffees and an expansion of subscription services to build on Tonx’s previously existing model. Blue Bottle announced in April that it had acquired Tonx — a roastery and subscription service founded by former Victrola Coffee and Intelligentsia roaster Tony Konecny and business partner Nik Bauman in 2011 — after receiving $20 million-plus fundraising rounds in each October 2012 and January 2014. At the time, Konecny said, “With Blue Bottle, we have found a more established company that still has an innovative startup culture, continues to evolve, and is dedicated to improving people’s experience of coffee on an ambitious scale.”

The commodity coffee market continued to be volatile in August, while rising arabica prices caused the composite price of all coffees to reach its highest level since May, according to the latest statistics from the International Coffee Organization. A rapid price spike at the end of July was followed in early August by a 10-cent drop in the ICO’s composite indicator price to a low of $1.57.8 USD per pound in early August, before the price reversed upward and ended the month at its highest point — and its highest point since May — at $1.69.9 per pound, the ICO says. The Spring and Summer months of 2014 have thus far been characterized by higher-than-normal volatility due to market forces and speculation, particularly relating to the ongoing uncertainly surrounding the current harvest in Brazil. Brazilian naturals saw the highest increase in August, jumping 11 percent on the monthly average in the New York and London markets to $1.83.3 per pound.

So, as the sun officially sets on the Tonx brand today, Blue Bottle has announced some operational and aesthetic changes for its subscription service, not the least of which is updated home packaging that reinforces the Blue Bottle brand with a minimalist approach highlighting the blue bottle logo on a white canvas. A sticker on the bag of the bag is equally uncluttered, offering the roast date, the origin or blend name, and the company’s address. Blue Bottle hopes the bags “combine Tonx’s elegant accessibility with our own ideas about a delightful at-home experience.” Blue Bottle is also changing subscription bag sizing, offering subscriptions in 6-ounce, 12-ounce, 24-ounce and 36-ounce sizes (all delivering with 12-ounce bags, with the exception of the 6-ounce “half bag”), while existing Blue Bottle subscribers can continue ordering 16-ounce bags. There will also be three new distinct subscription programs: A bi-weekly rotating singleorigin subscription; a rotating shipment of Blue Bottle blends, and a rotating espresso subscriptions that the company says will include “the occasional single origin standout.”


“A revised estimate from Conab is expected in September, which should give a clearer picture of the situation, although there are increasing reports that the 2015/16 crop will also be affected by the drought that occurred at the beginning of this year,” the ICO reported.

Drink Trendspotting: The Chocolate-Dipped Ice Cream Cone Demitasse Especially given the full-tilt affogato menu craze, it’s hard to imagine this hasn’t been thought of before: espresso served in a demitasse-sized chocolate-dipped ice cream cone. Alfred Coffee & Kitchen is a small shop tucked into the botiqueand salon-heavy stretch of the posh West Hollywood Melrose Place corridor. (For an example of what we’re dealing with here, the shop’s retail neighbors are Mary-Kate and Ashley Olsen, who own the 3,800-square foot botique The Row.) Though it’s been open since early last year, serving Stumptown coffees exclusively, Alfred Coffee recently has been making headlines for its chocolate-dipped cone shots. The off-menu item (of course) costs $5 for the cone, plus the $3 to $4 for the cost of the espresso or macchiato shot inside. Could this be the next big trend in ice cream coffee? Can cone-makers respond to the challenges of espresso brewed at 90C+?

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EAT. DRINK. SLEEP October 2014

coffee news

Wendelboe-Designed Wilfa Precision Brewer Hits the U.S. Market Wilfa Svart Presisjon, the automatic home brewer designed in part by Tim Wendelboe, is now available commercially in the United States as the Wilfa Precision Coffee Maker. The Wilfa Svart was the result of a two-year R&D project collaboration between Scandanavian electronics manufacturer Wilfa and 2004 World Barista Champion Wendelboe to create a brewer that accommodates the discerning tastes of Scandanavian coffee drinkers with the ease of automation. It’s also been the subject of one of coffee’s most creative marketing campaigns to date, with Wilfa creating a blog/brand called Nordic Coffee Culture and enlisting names like Wendelboe, Brian W. Jones (Dear Coffee, I Love You) and Klaus Thomsen (The Coffee Collective) to help push the product. The machine debuted in Europe in Spring 2013, but Wendelboe today said the machine has only now been remodeled to accommodate the 110-volt power supply. It is currently retailing from $249-$349 at Williams Sonoma. At its core, the machine is quite simple, regulating water temperature through a reservoir and dripping over a filter cone. In addition to its elegant design quality, the Wilfa Precision also includes a removable cone for measuring coffee weight or for interchanging with other manual cone brewers, flow control from the filter holder, steady water temperature through the brew cycle, a stirrer inside the carafe and a self-draining and detachable water reservoir. This is clearly an exciting time in the home brewing segment, and U.S. consumers willing to drop a few hundred dollars on automatic and semi-automatic solutions now have one more product to compare.

Collaborative Coffee Source to Host Australian Roaster Veneziano Sells Controlling Second Le Carnaval du Café in Paris Stake, Plans Intercontinental Growth Minor DKL, an Australian franchise food group, has acquired a controlling stake in Melbourne-based Veneziano Coffee Roasters that will allow for intercontinental expansion, the roaster/retailer says. The exact terms of the deal have not been disclosed, but Veneziano expects immediate retail and roasting growth in Australia, New Zealand and Asia. “If you had asked me 14 years ago whether I’d ever envisage our company roasting in Asia, I’d never have imagined it”, Veneziano CEO Craig Dickson said in a company announcement today. Oslo, Norway-based green coffee importer The Collaborative Coffee Source has announced the return of Le Carnaval du Café (LCDC) to Paris, Nov. 4-6 in Paris. The company hosted the inaugural event in 2012, bringing together an impressive roster of researchers, farmers, roasters, exporters and others within the supply chain. The CCS describes this year’s event as “a celebration of coffee in a comprehensive sense” that promises to bring together forwardthinking producers and exporters to share their knowledge. The first day will consist of a late-afternoon meet-and-greet, followed by a workshop session at a not-yet-determined Parisian coffee facility. Nov. 5, the first full day, will focus on East African countries, namely Burundi and Ethiopia, with cuppings and lectures from Paul Songer of the Alliance for Coffee Excellence, Heleanna Georgalis of the Ethiopian coffee company Moplaco and Lauren Rosenberg of the Long Miles Project in Burundi, with coffee writer Oliver Strand moderating. Nov. 6 is “Latin America Day” and will include lectures and cuppings from a TBA group, with a focus on Honduras and at least one other country.


The deal is further evidence that investors are taking increased interest in once-regional specialty coffee brands, whether to further develop their presence in their home country or farther afield in emerging markets like Asia and the Middle East. For recent examples in the United States, Stumptown, Blue Bottle and, most recently, La Colombe all come to mind. Veneziano currently has three retail cafes, in Melbourne, Brisbane and Adelaide, but the company has grown over 14 years to be a leading wholesaler to high-end cafes throughout Australia, with roasteries in Melbourne and Brisbane and wholesale distribution offices in seven local markets. The company has maintained a strong presence on the international competition circuit, as well, producing numerous Australian barista champions, most recently including multiple-year Australian Barista Champion Craig Simon. As part of the deal, Minor also will acquire the Groove Train and Coffee Hit Brands, which along with Veneziano will be grouped and operated collectively as VGC Food Group.

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What Is The Thermo Pot? The Turnkey Thermo Pot is an instant hot water dispenser designed to keep water at your chosen temperature after boiling. There are five temperature choices to choose from, with 98° perfect for a cup of tea and coffee. An energy saving alternative to a kettle, catering urn or the traditional “Air Pot”. Unlike an Air Pot which cools down over time, the Thermo Pot remains hot as long as it is connected to a power supply. The Thermo Pots are simple to operate and perfect for the home, office, work place. Invaluable for catering, conferences, events, hotels, restaurants or anywhere where instant hot water is required. Only using 680 watts to boil, and 2 watts to “keep warm” the Thermo Pot can be used in situations where there is insufficient power to boil a kettle or urn. With three ways of dispensing the water, there are no spills or heavy lifting, meaning the Thermo Pot is also ideal for those with reduced upper mobility, or a less firm grip. The Thermo Pot is never too hot to the touch, reducing the likelihood of accidental burns. The Turnkey Thermo Pot is portable and therefore has multiple uses wherever you are! There are three methods of dispensing to choose from, (auto, cup or manual) and any amount of water can be dispensed. The Thermo pots are available in two sizes, a 5 litre (Black/Silver or White/Silver) which dispenses 38 cups (approx) and a 3.5 litre (Black/Silver) 24 cups (approx). They come with a one year guarantee against manufacturing defects. For more information: email Phone: 01932 781178

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EAT. DRINK. SLEEP October 2014

Focus SB® Bespoke Electrical Accessories for Hotels You can see Focus SB at Sleep [Stand V7] 26-27 November 2014 Business Design Centre, London

Made in Britain, finished by hand. Focus SB are the experts in manufacturing electrical accessories of distinction and unparalleled quality exclusively for the hotel and hospitality industry. Their unique, Sussex based, manufacturing facility ensures the best possible quality and flexibility, enabling them to produce a wide range of standard and bespoke designs to individual requirements. The attention to detail that is applied to each electrical accessory ensures longevity of life, essential in a demanding commercial environment. Focus SB can manufacture plates in any size and configuration for the unique requirements of the hotel trade including, data incorporation, international power sockets, lighting control, audio visual and USB charging points. They also work ‘hand in hand’ with Interior Designers to add a luxurious finishing touch to a room


design. Often creating bespoke plates to include any client requests in any material and finish of their choice. Some of the hotels Focus SB have worked with include: Aurora, Carlton Tower, Churchill, Crest, Hilton Intercontinental, London Bridge, Lowndes, Meridian, Montana, Moran Hotels, Royal Berkshire, Royal Garden, Royal Lancaster and many others. Focus SB have a dedicated team of Product Consultants on hand to help with your project, however large or small. Contact them today to discuss your requirements. You can see Focus SB at Sleep, Stand V7 - 26-27 November 2014 Business Design Centre, London Telephone: 01424 858060 Focus SB, Napier Road, Castleham Industrial Estate, St Leonards-on-Sea, East Sussex TN38 9NY

EAT. DRINK. SLEEP October 2014

LineCleanse has two exciting products to help you save that precious beer you have bought and probably paid a high price for too. The LineCleanse unit is simple yet highly effective. It works by sending a dual oscillating pulse continuously down the beer line agitating the yeast particles so that it takes longer for them to adhere to the beer lines, typically between 4-6 weeks, in conjunction with the Eco friendly powder, this means that not only are you saving the beer but you are also saving on water, chemicals and staff time. The other benefit is that you are not pouring harmful chemicals into the drainage system; this will be a huge plus for your environmental policy. As you may be aware there are lots of systems and claims regarding line cleaning and the saving of beer, however the LineCleanse system does what it says and has achieved amazing results in the hotel, pub and club sectors with large PLCâ&#x20AC;&#x2122;s installing the system. LineCleanse has been independently tested; the results show that the powder will kill 99.999% of two of the


main causes of beer spoilage, Lactobacillus brevis and Saccharomyces cerevisiae. You may be a sceptic of this technology, as I was, but technology does move on and this is exactly what LineCleanse has done. Doing nothing is not an option anymore, you have to act and act now, you have nothing to lose! So, please do call us if you want to start saving that wasted beer and improving you profitability, without compromising on quality.

Call : 0845 3701892 Email:

EAT. DRINK. SLEEP October 2014

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October 2014


Win Two Cases of With Drinks21.Com!

Online drinks store invites YOU to go down under and win two cases (one red and one white) of the delicious Wallaby Creek wine. Choose from: t The crisp fresh fruity aromas of Wallaby Creek Pinot Grigio (perfect with seafood and chicken dishes) t The distinct peach and cashew nutty taste of Wallaby Creek Chardonnay t The rich, ripe, spicy and plummy characters of Wallaby Creek Shiraz t The medium bodied sweet fruit and spicy taste of Wallaby Creek Merlot t And finally - the deliciously refreshing and fruity taste of Wallaby Creek Rosé

With three generations of winemaking and knowledge behind it, the D’Aquino winery located in New South Wales, Australia is no small enterprise, even by Australian national standards. Founded by Carmelo D’Aquino in 1946 as a small winery in a tin shed, the D’Aquino winery is now situated in the upper Hunter Valley. is the UK’s official importer of Wallaby Creek wines. From limited edition ‘rare finds’ to more popular well-known quality brands, know a thing or two when it comes to a great tasting tipple and gifting ideas!

To win, answer this simple question: Which ‘New World’ country do Wallaby Creek wines originate? a) New Zealand b) Australia c) South Africa

Please email answers to T&C t The overall prize is a total of 2 cases of wine (to include 1 case of red and 1 case of white wine) t One case = 6 bottles t Wines to be delivered in one delivery after notification of winner t Over 18’s only - responsible drinking t If you are lucky enough to look younger than 25, your driver will ask to see some ID proving you’re over 18. A valid photo driving license or passport will do fine t Closing date 15/10/14


Don’t slip up on safety, clean up with Kärcher! According to the world’s biggest professional health and safety organisation, IOSH, slips and trips are the most common causes of work accidents, accounting for over 40% of major injuries at work. More than 90% of slips occur when floors are wet or contaminated with food product. Kärcher floor cleaning machines are packed full of innovations to ensure maximum safety goes hand in hand with optimum cleaning results. Used in conjunction with the appropriate detergents, a diverse range of disc or roller brush types leaves all floor surfaces spotlessly clean and free from grease, whilst powerful vacuum motors and efficient squeegees ensure floors are left bone-dry in a single pass. What’s more, with battery versions available on many models, the potential trip hazard of trailing cables is eliminated.

To give you a helping hand maintaining a clean, safe working environment, Kärcher is pleased to offer up to £200 cashback on compact scrubber driers purchased between 1st September and 31st December 2014. For further details and full terms and conditions, please visit



EAT. DRINK. SLEEP October 2014

Vivo Italia

Situated in Upper Street, Islington, Vivo offers a relaxed, informal atmosphere. As with Italian life, upon taking a seat, the pressures of city life are immediately relieved.

Vivo is as much about style as substance, with the design being very rustic Italian. The walls are covered in large grey stones on one side and timber panels on the other with long concrete tables and tan leather chairs in the centre. A roof terrace, equally stylish, with wooden walls and plush seating, was also opened ready for summer, when seated here, you could be mistaken for thinking you are in Mama’s vineyard in the Italian countryside.

The bar area is a wonderful focal point at the top of the restaurant with stone, glass and black marble, giving a nice modern area to enjoy an espresso and some of the amazing deserts on offer including traditional Cannoli’, Cheesecakes and a Chocolate & Raspberry Dome. The food certainly keeps to the traditional Italian thinking, boasting produce from Mother Italy herself with tomatoes grown in one of her volcanic regions, so sweet that it leaves you wanting more. Opened by brothers Will & Ben Thompson, inspired by the culinary experiences of their childhood holidays to Italy. And by all accounts, it appears like they’ve done a pretty good job

Vivo’s helpful staff make it the perfect A 14-metre-long granite food counter escape from city life. contains the most tempting of desserts – tarts, mousses and, of course, tiramisus 02074245992 / 57-58 Upper Street Islington – each one delicately laid out in rows of N1 0NY five or six, along with the squid, olives and potato dishes.




































FRIDAY 17TH OCTOBER 2014 Meet your all time sporting heroes during this special lunch where our guest speaker, Rugby World Cup winner, Matt Dawson MBE, will entertain us with his sporting tales and memories. To find out more email, telephone 020 3004 5503 or visit As well as being an entertaining afternoon, the lunch is also a great opportunity to meet up with industry colleagues whilst at the same time raising crucial funds for Hospitality Action.

Registered Charity No. 1101083



Fitzrovia As we approach a quiet cul-de-sac just off Oxford Street, we catch our first glimpse of the London Edition Hotel. The façade of the imposing townhouse, against the backdrop of summer sun, seems quite perfect for a weekend away. As we step inside we are met with friendly faces, warm glowing lights and big antique furnishings. The receptionist shows us to our room and is fantastically helpful and knowledgeable of the area, and forgoes the standard room tour (at our request), allowing us to explore the nifty gadgets and opulent surrounds ourselves. Later, though, we realise we should have had her identify the little knob in the bathroom that we never quite figured out. Both the bedroom and sitting room are illuminated with Murano glass chandeliers and swathed in sensuous materials – velvet, silk, leather and cashmere. Carefully curated art pops against a soothing palette of taupe, cream and steely grey. Modern aristocracy with a wink and a nod to contemporary style best sums up the vibe. Tired from a wonderful London tour, I find it difficult to rouse myself from our blissful, palatial bed the following morning. The promise of a hot shower, a Smoked Salmon Omelet and super-creamy latte make waking up more bearable. The restaurant, beautifully decorated, manages to combine the right mix of contemporary surroundings, ‘proper’ jazz (Miles, Chet, Ella) and sumptuous breakfast. The London weather co-operates with us on our second day. Though it’s difficult to fight the temptation to spend the entire weekend in our room, Mr Smith and I decide to set out and take in some of London’s sights and offerings. Leaving the St James’s Hotel & Club, we are immediately met with St James’s Palace and, right around the corner, Buckingham Palace. Not bad neighbours to have for the weekend. We decide to play tourist and wander the streets on a brisk but sunny day. In a leisurely fashion we take in everything from the Houses of Parliament, the London Eye and Trafalgar Square. We stopped in to visit the Van Goghs, Cezannes and Monets at the National Gallery, and make a quick trip to Harrods Foodhall for pantry provisions. Back in our room I reluctantly pack my luggage and opt for one more wellearned soak in the bath before setting off for home. A perfectly quixotic weekend. 51

EAT. DRINK. SLEEP October 2014

EDS Thanks Donators for Luke’s “Mini-Moon” When Luke Williams, a 29 year old School Teacher, was diagnosed with terminal lung cancer earlier this year, he set his sights on raising as much money for his chosen charities as possible. With a huge fundraising campaign, ranging from Football Events, Dog Walking and a Gig to Golf Days & Auctions. Having already raised over £14,000 for Cancer Research UK, there are still a lot of events planned. Please visit http://www.williams-weekender. to find out all of the upcoming events and how you can get involved.

Having contacted friend and fundraiser Liam Morris with the news of the trip, Liam commented “We are deeply IMG-20140807-WA0000Included on Luke’s bucket list was ‘to marry his fiancée Linda’. Having seen the stories grateful for all of the donated gifts which in the local press, JET Digital Media Ltd’s Managing we have been able Director, Tony Little, set about to contact clients who to put together to could help to arrange a honeymoon for Luke & Linda. form a ‘Mini-Moon’ On finalising the details for the trip, Tony said “Seeing for Luke & Linda. the way that Luke has dedicated his time to raising Getting married money for the charities that have helped him was forms part of Lukes really inspiring, and I thought we should try to do bucket list, we hope something for him to pay him back for his hard work that this short break and kindness .” in London can cap off whit is sure to be After speaking to just a few clients, they were more a beautiful wedding than willing to help out and on Friday 8th August. This enables them both to escape from the crazy JET managed to organise: life they have had to endure over the past two or three weeks and have some quite time, alone together.” t One nights stay in Mayfair at The Cavendish Hotel t Tickets to the iconic Comedy Store for Wednesday Although JET Digital Media Ltd are truly grateful for Night all of the above donations, they would also like to t A meal at exclusive Mayfair Italian restaurant kindly ask people, if they can, to make donations to Novikov Lukes cause through his fundraising page t A Champagne Flight on the London Eye and make a t & Lunch before coming back at Drake & Morgans difference. Bar The Refinery


Christmas Parties, Award Ceremonies, and Corporate Events

October 2014

- Without The Boring Blandness Increasingly we are being asked to find unusual venues in London that are removed from the traditional conference centre or run of the mill 4 star hotel. Adjectives such as quirky, funky, interesting, unique and unusual fill our enquiry forms as customers look to find venues that will enhance their events and leave delegates with lasting memories. Thankfully London has some real hidden gems, unusual conference venues that are on the surface something

entirely different, but perfectly capable (and willing) to host conferences, meetings, corporate events, dinner, awards show, exhibitions and anything else we can throw at them. So here is our first part of our rundown to Londonâ&#x20AC;&#x2122;s 10 best unusual event venues.

ZSL London Zoo ZSL London Zoo is a venue like no other, where over ten varied settings offer supreme versatility and one-of-a-kind views of eye-catching animal residents and environments.

VENUE INFO Capacity: 5-260 Regentâ&#x20AC;&#x2122;s Park, London, England NW1 4RY 020 7449 6562


unusual venues

Utilise our superb range of professional spaces: host a conference, meeting, or presentation to remember; add some animal magic to an event; throw a brilliant barbecue at Penguin Beach; or an enchanting evening reception in a glistening rainforest abundant with life; or even a roaring wedding celebration in the incredible new Tiger Territory. Daytime guests can enjoy a one-hour free pass to explore the 36 acres of rolling lawns and zoological gardens. By holding your event at ZSL London Zoo, you will be directly contributing to the conservation of wild animals and their habitats.


The London Eye Private Capsules Experience stunning 360° views of London this Christmas from your own exclusive Private Capsule for up to 25 people. You and your guests will enjoy priority boarding, a complimentary mini guide, a 30-minute rotation and entry to the London Eye 4D Cinema experience as standard. You can enhance your Christmas party with our new Christmas menu and a choice of additional food and drink packages or tailor-made options and add an extra rotation or a personal guide to accompany you.

October 2014


unusual venues

Private Boat Hire VENUE INFO Capacity Barracuda: 50-230 London Eye: 25 per capsule Riverside Building County Hall, Westminster Bridge Rd, London SE1 7PB 0871 781 3000

London Eye Barracuda is our private boat for hire on the River Thames London. It is the perfect venue for private parties, corporate events, conferences, christmas parties and many other functions. We offer a variety of festive Christmas packages including both shared and exclusive Christmas party options. Cruises are included in all of our packages so your guests will be treated to another stunning view of Londonâ&#x20AC;&#x2122;s most iconic landmarks.

The London Dungeon The London Dungeon at County Hall London is a fully themed fun venue with a unique combination of real history, horror and humour. Even beyond our official opening hours we offer exclusive hire and tailor made packages just for you.

VENUE INFO Capacity Networking Events: 150 Dinner & Dance: 65 County Hall Westminster Bridge Road, London SE1 7PB 0871 423 2240


Situated next to the EDF Energy London Eye and the SEA LIFE London Aquarium, only minutes walk from Waterloo station, this brand new venue has been developed with you, the event organiser in mind. Hiring out the Dungeons will give you your very own interactive Dungeon show which includes 2 rides, and live action shows plus Integrated lighting, furniture and audio throughout the venue making it a really cost effective venue.

Madamme Tussauds

October 2014

Madame Tussauds London is the award winning themed venue which has been hosting parties for over fifty years. A large venue in central London, we can host events for up to 1,000 guests, and are extremely popular for high profile celebrity launches. With five immersive and interactive themed area, Madame Tussauds is fully adaptable depending on your exact requirements. The World Stage Ballroom is the largest space. Designed to allow you to execute high level events, such as awards dinners, it is equipped with a large stage, back projected screen, plasma screens and full lighting rig. LED lighting allows you to choose the exact colours to match your corporate identity or theme, pin-spot lighting is fully adjustable and removable walls can be positioned to offer you the flexibility to accommodate smaller events if required. Unlike many similar venues all of this is included in the cost of venue hire.

VENUE INFO Capacity: up to 1000 Madame Tussauds Marylebone Road London NW1 5LR (0)20 7487 0224

London Aquarium The SEA LIFE London Aquarium is a unique and unusual venue for parties, events and dinner dances. Ideal for a range of different events, the SEA LIFE London Aquarium is one of the best themed venues in London, and is a popular London Christmas party venue . The SEA LIFE London Aquarium is located next to the London Eye and opposite Big Ben. With integrated audio, furniture and lighting effects, the Aquarium is one of the best London venues for dinner dances, parties and networking events for up to 500 people. Impress your guests by coming face to face with the sharks at our award winning party venue, enter the Aquarium via a glass walkway with sharks swimming inches below your feet, a great way to entertain your guests in the drinks reception. The venue has been designed for events. Pin spot lighting for dining tables and LED lighting to wash the room for that dramatic effect. Multiple branding opportunities including plasma screens throughout the venue as well as branding our dive team.


unusual venues

VENUE INFO Capacity: up to 500 County Hall, Westminster Bridge Rd, London SE1 7PB 0871 663 1678


EAT. DRINK. SLEEP October 2014

WHY EVERY CUT IS AS GOOD AS THE FIRST Artis, the sole UK importer for Tramontina steak knives is delighted to announce that the range just got bigger. The renowned Brazilian manufacturer has extended its range to 22 high quality knives with a choice of wooden or stainless steel handles and they live up to the maxim, slice after slice, knife after knife. You can check out the full collection with matching forks in the company's latest catalogue, ‘The Art of Artis 2014’. TRAMONTINA STEAK KNIVES Tramontina has used sustainable sourced polymer- impregnated wood as well as high quality Brazilian stainless steel blades to ensure a superior cutting edge, time after time. The handles will withstand the high temperatures of commercial dishwashers retaining their pristine condition and they each carry a five year warranty against manufacturing defects. The range offers smooth and serrated options with the further choice of pointed or rounded blades. Also, there are several different styles of handle. The ‘Jumbo’ knife features a larger handle and a broader blade and is sure to appeal to true steak lovers. Most models are available in red, light black or light pine. Suitable for pizza as well as steaks, Tramontina knives are in use by some of the UK’s top casual dining brands, including TGI Fridays. List prices for the wooden handled knives start at £1.80 per piece for the Italia model. Stainless steel handled knives start at £7.15 for the Concerto Vienna. If you are hotel, restaurant or fine dining establishment looking to stock a new, affordable and top quality range of steak knives contact Artis now for further details on the best Steak knives from Brazil Tramontina.



Textiles Philip Watts Design +44 (0) 115 9269756

Hi Spirits +44 (0)1932 252100

Tevalis 01923 294446


FRIMA +44 (0)845 680 3981



Tableware Barry Perrin +44 (0)1992 611415

WRS +44 (0)1933 533880

BALMORAL TEXTILES (028) 90617431

Tableware +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866

POS Cuisine Quip +44 (0) 118 957 1344

Coffee/Coffe Machines

Flexfurn +44 (0)1242 524777


INDEX PLASTICS 01256 843 844

Kimbo +44 (0) 208 987 9070

Coffee Services +44 (0) 843 289 2109 OASIS GRAPHICS +44 (0)1242 524777 Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: t: +44 1628 532003 w:

Interiors & Design

Jura +44 (0) 800 552 5527

42 58 48

“Travel Companies, Hotel Chains, Restaurant Owners and the entertainment industry rely on Point of Sale accessories to successful promote information to their customers. Point of Sale accessories enable highly visual placement of information such as menus, instructions, safety, pricing and many other promotional materials. The ability to source POS components fast and receive it when and as you expect is fully understood by the Index team. We deliver what we promise, so you can deliver what you promise.” Index Plastics Limited, Unit D,The Loddon Centre, Wade Road, Basingstoke, Hampshire, RG24 8FL,

CUBBINS 01434 604 181

T: 01256 843 844 E: W:




December January 2014 2013

EAT. DRINK. SLEEP February 2014 October March 2014

director directory

DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website www.dealers-uk. com or in person at our huge premises in the countryside. 01743 761241

To advertise in the directory please contact Andy Bell on 01843 448443 Prices from £120 for the year.


Crabwall Manor

Ena Shaw Contract has a great deal of experience in contract soft furnishings for the hospitality sector, across a wide variety of hotel and leisure projects.

refurbish a damaged room to a complete turnkey solution for a new build, you will find our staff responsive, skilled and professional. Curtains, blinds, soft furnishings, upholstery and floor coverings are all part of the service.

Our recent projects include curtains, blinds and soft furnishings for international hotel chains, luxury castles in Scotland, For further information, advice marina developments in Cumbria or a quotation, please visit our and independent family run website at: businesses. No project too large or small From a rapid response to or call +44 (0) 1 744 851515

Hotel Indigo, Newcastle

robust, reliable and affordable point of sales solutions Zenith EPoS has maintained 100% customer satisfaction from day one.

www. zenithepos.

Eat. Drink. Sleep - October 2014  
Eat. Drink. Sleep - October 2014