CONSTRUCTION UPDATE - Floors and Flooring
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M&S reaps rewards following CFA member-only floor fit policy Leading high street retailer, Marks & Spencer (M&S) is reaping the rewards policy. Following extensive, free consultation with the Contract Flooring Association (CFA) in 2009, M&S opted members, with FITA QA accreditation, to
are generally changed between 6 and 12 times in the course of 60 years. Replacement cycles can be substantially increased if products are incorrectly of costs, including management time to discuss failures, lost time and revenue at stores, poor publicity, potential slip/trip hazards and claims, decommissioning
street property portfolio. The project has been so successful that it remains a core element in the retailer’s approach
out-of-hours work, etc. By specifying that only CFA members using QA carded
“The overall success of the project has
eliminated all of the main causes of these potential costs.
failures since the programme was put into place," explained Matt Edgell, M&S Construction Standards Manager, Property & Store Department.
For more information, please contact the CFA on tel. 0115 941 1126, email info@cfa.org.uk or visit cfa.org.uk.