CALGARY INTERNATIONAL AIRPORT
C ALGARY INTE RNAT I O NA L
passengers to relax before moving to the gate to board their plane. Mr Poirier explains there are two important advantages from this systems implementation: ‘This process increases passenger satisfaction, as you are able to enjoy the offerings of the central departures area, with additional comfort and retail opportunities. Secondly, it will increase operational flexibility, as for example in busy periods, this process eliminates the changing of gates throughout the boarding process.’ In the central departure areas of the new terminal, the local community have an important involvement. The YYC expansion programme reached out to local concessions, the food and beverage operators, and upon the opening of the terminal, there will be a great mix of local operators as well as international players in terms of the food and beverage choice available to customers. Stephan Poirier noted: ‘There is a big footprint for local vendors inside the terminal to provide
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a taste of who we are and what we do.’ Equally, the local community has also participated in the construction of the terminal itself in terms of the sourcing of raw materials. Wherever possible, the construction materials that went into the terminal’s construction were sourced regionally. This evidences how financially beneficial the project has been to the surrounding communities. Finally, not only is the new International Terminal economically beneficial for the local communities, it also incorporates a range of sustainable features. The new terminal is a green building, with 660 km of in-floor radiant heating tubing, including co-generation power that will generate electricity and heat, saving 4,900 tons of CO2 each year. Stephan Poirier elaborates further on an additional environmentally friendly inclusion within the new terminal: rainwater for low-flow plumbing fixtures. He explains: ‘The new terminal will harvest 500,000 litres of rainwater, about a