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141.
Managerial Accounting
Many companies now focus on reducing defects in finished products with the goal of zero defects. This is called a. Activity-based costing. b. Balanced scorecard. c. Value chain. d. Total quality management.
Ans:, LO: 8, Bloom: K, Difficulty: Easy, Min: 1, AACSB: None, AICPA BB: Industry/Sector, AICPA FN: Decision Modeling, AICPA PC: Project Management, IMA: Business Economics