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How Do I Get Started? Sign Up via Internet or by Phone It’s never been easier to purchase a pet insurance policy. You can get a quote and sign up over the internet or phone. When you sign up with Embrace Pet Insurance you will receive your policy documents via e-mail straight away. Monthly and annual payments are available. Get through the Waiting Period All pet insurance plans have waiting periods for new pets. Embrace Pet Insurance has a 14-day waiting period for accidents and illnesses. Orthopedic injuries for dogs have a 6-month waiting period but this can be waived if your veterinarian gives your pet the orthopedic ‘all clear’. Visit Your Veterinarian for Treatment Visit any general, specialist or emergency veterinarian in the country. There are no networks and you do not need approval first. Bring along a claim form and get the veterinary staff to complete it. Embrace Pet Insurance makes this process hassle-free by providing you with claim forms that are simple to fill out and submit because they come pre-populated with your pet’s information so you don’t have to fill much out. Submit a Claim Fax or mail your claim form and invoice. For quickest turnaround, Embrace Pet Insurance has a toll-free fax number to submit your claim directly from your veterinarian’s office. Receive a Reimbursement Check or Direct Deposit Claims processing times can vary by the type of claim and how long you’ve been a customer. Embrace Pet Insurance gets you a check mailed out within 10-15 business days once we’ve received all necessary documents, even faster for wellness claims and if you’re an existing customer. Embrace can also deposit your claims check directly into your bank account.
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