Introduction to Business Processes - Part I

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Common Problems to BPM & Design ¾

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Lack of an integrated process for capturing the business domain Techniques that are used are not consistently applied We cannot/do not differentiate key stakeholders’ views and different business views We are working without a common language across business, IT and other partners/vendors Inadequate root cause level business process analysis yields inadequate business requirements and rules to facilitate process optimization/automation

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