8. You are a desktop support technician for your company. The network consists of an Active Directory domain. A user reports that he upgraded his computer from Windows 98 to Windows XP Home Edition. After the installation, the user is not able to log on to the domain from the Welcome screen. You need to ensure that the user can log on to the domain. What should you do? A. Instruct the user to log on as an administrator and change the workgroup name to the name of the domain in System in Control Panel. B. Instruct the user to run the Network Setup Wizard. C. Instruct the user to clear the Use the Welcome Screen check box in User Accounts in Control Panel. D. Instruct the user to upgrade to Windows XP Professional and join his computer to the domain. Answer: D 9. You are a desktop support technician for your company. A user attempted to copy an encrypted file from her Windows XP Professional client computer to a folder on the network. The folder is located on a Windows Server 2003 file server. The user reports that, after she copied the file, the copied file is not encrypted. Instead, the file is compressed. You need to ensure that the user's file is encrypted on the file server. What should you do? A. Instruct the user to move the file to the file server, rather than copying it. B. Instruct the user to modify the properties of the copied file by selecting the attribute for file encryption. C. Ask an administrator to grant the user the Full Control share permission to the folder on the network. D. Ask an administrator to grant the user the Full Control permission on the copied file. Answer: B 10. You are a desktop support technician for your company. The company recently replaced one user's Windows 2000 Professional client computer with a new Windows XP Professional computer. The computer is a member of a workgroup. The user reports that the new computer does not allow him to specify individual user permissions for a new shared folder he created on his computer. He was able to specify individual permissions on his Windows 2000 Professional computer. You need to ensure that the user can specify individual user permissions for the shared folder. What should you do? A. Instruct the user to disable simple file sharing. B. Instruct the user to log on to the computer by using his local administrator account. C. Configure the user's computer so that the Server service starts automatically.
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