Furniturebox 4

➔ furniturebox.co.uk

Top five performer Furniturebox proves there's mileage in being an online furniture company

Furniturebox is an online furniture company launched in 2015 by two friends from school, Monty George and Dan Beckles, at the age of just 17. What started as an eBay business has now branched out into multiple selling channels including their own website, The Range, B&Q, Amazon, Wayfair UK and US, Robert Dyas, Mano Mano and OnBuy.

Monty started his first business at the age of 7 selling bread to his local bakery! That was soon followed by selling a huge variety of products on eBay including quad bikes, tech, fashion, pest control and much more. Monty saw a huge opportunity in the online furniture sector and asked Dan to put his plans for University on pause to join him in launching Furniturebox. After an incredible first year of sales and a lot of hard work, the pair haven’t looked back!

Over the last 8 years Furniturebox has remained focused on its core values for offering high quality furniture which is on trend at a price that makes it affordable for many. Dan and Monty describe their customers as having “champagne taste, beer money” when furnishing their home and firmly believe that high quality, trendy furniture doesn’t have to be expensive.

The quality products are backed up by exceptional customer service with free next day delivery, free returns and a very helpful, friendly customer service team. The team’s dedication to putting the customer first is demonstrated by over 5,000 Trustpilot reviews with an average rating of 4.9 out of 5. Monty said: “We want to grow the business but maintain that high level of service so we closely monitor our Trustpilot rating as an indicator of our success.”

The brand recently moved to a brand new custom built warehouse in Chippenham with 5x their previous capacity, which will enable considerable expansion of product categories and designs. The in house product development team keep a keen eye on trends and ensure popular designs are brought in so all customers can get that designer look at a fraction of the price. Furniturebox specialises in furniture for all rooms of the home and garden including dining sets, sofas, beds, mirrors, lighting, living room furniture, garden sets and more. The expansion of product collections in 2023 is a big part of the brand’s continued growth plans.

Whilst Furniturebox puts the customer first, the two Founders are also focused on building a sustainable business which cares for the environment and gives back more than it takes. For several years now they have offset carbon emissions by 110% and invested in green initiatives. Customer returns are donated to a local Wiltshire charity called KFR who support the community with affordable second hand furniture and help those in crisis furnish their homes. Dan said: “Working with charities like KFR reduces furniture going to landfill whilst also doing good locally, which is really key for us.”

After considerable growth during and after the pandemic, the team look forward to some exciting plans and projects in 2023 to continue growing and become a big brand in the online furniture industry. One of those projects includes extending the shopping cut off for free next day delivery with hopes that their customers can shop as late as 8pm and get their furniture delivered the next day! They want to set the standard for service within the furniture industry by continuously improving their service for customers. Watch this space!