Connecting People to Health Solutions European Medical Travel Conference 2011 27th - 29th of April in Barcelona, Spain
Main Sponsors
Quality Innovation Transparency Supported by the Ministry of Health and the Ministry of Enterprise and Labor Organized by Health Care Strategy Intl. Munich
European Medical Travel Conference 2011 Timetable 27th - 29th April
AGENDA on APRIL 27 Arrivals and Registration
Time: 14:00 h – 19:00 h
Reception Desk
Welcome Reception at CosmoCaixa Museum
Time: from 19:00 h
Bus Transfers
Welcome Recption at CosmoCaixa Museum 20:00 h—22:00 h
AGENDA on APRIL 28 Morning Opening - Key Note Lectures
Time:
8:30 h – 9:30 h
Room: Auditorio
Panel Discussion EU Directive, EU officials
Time: 9:30 h - 11:00 h
Room: Auditorio
Panels: US Healthcare, Russia and Eastern Markets, Middle East
Time: 11:30 h - 13:45 h
Room: Auditorio
AGENDA on APRIL 28 Afternoon Workshop 1: International Destinations
Time: 14:45 h – 18:00 h
Room: Auditorio
Workshop 2: Telemedicine and Medical Travel
Time: 14:45 h – 18:00 h
Workshop 3: International Markets and Mechanics
Time: 14:45 h – 18:00 h
Room: Sears / Pisa Room: Petrona`s / Liberty
B2B Meetings during Coffee Breaks
Gala Dinner – Transfers to Llotja de Mar starting at 19:00 h from the Hesperia Tower Hotel
AGENDA on APRIL 29 Morning Workshop 4: EU Regulations and Insurances
Time:
9:00 h – 12:10 h
Room: Auditorio
Workshop 5: Medical Wellnes, Spa Resorts and Rehabilitation
Time:
9:00 h – 12:10 h
Room: Pisa
Workshop 6: Specialist Medicine and Case Management combining the market with medical excellence in the EU
Time:
9:00 h – 12:10 h
Room: Petrona`s / Liberty
Workshop 7: Destination and Services Show
Time:
9:00 h— 12:10 h
Room: Sears
AGENDA on April 29 Afternoon Final Session
Time: 12:15 h - 14:00 h
Room: Auditorio
B2B Meetings
Time: 14:00 h - 16:00 h
Petrona`s / Liberty
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Patronage by the Ministry for Health of Catalonia Catalonia and its capital, Barcelona, are historically places which welcome people from diverse cultures, playing a part in the establishment of their open and multicultural identity. This open approach has been the catalyst for a pursuit of excellence, to achieve a high level of scientific and technical growth in a multitude of sectors. It is specifically the health field which is, in the main, attributable to the success of Barcelona being recognised as a centre of excellence on a world scale. Medical knowledge, innovation, technological growth and research are one of the pillars which characterise the quality of the medical services of Catalonia. There is a long and strong tradition in Catalonia of receiving patients from all over Spain, from Europe, from Latin America and from the Arab Nations. It should be noted that, recently, in addition to these countries, there are patients coming from the United States of America and also from Russian Federation. Tourist figures seen over the last year in Catalonia far exceed sixteen million, a figure double that of the Catalan population. This fact was the catalyst for enabling the Catalan health care system to be able to provide a quality service and response to the needs of those citizens visiting us. The hosting of the EMTC 2011 in Barcelona is an unbeatable occasion to discover the capabilities of Catalan work, to share experiences with the most notable people in the sector, at the same time as having the chance to enjoy a unique cultural, urban, gastronomic and climatic environment. For this reason, we hope you will be able to attend and we look forward to seeing you in Barcelona!
Dr. Boi Ruiz, Minister for Health. Government of Catalonia
The support and patronage of the Ministry of Enterprise and Labour There is a growing concern about the European health systems as they have to cope with in-creasing costs. We welcome innovative solutions about healthcare, discussed in different scenarios and we are eager to learn as well as to contribute to any improvement in the field of medical tourism. There are a variety of reasons as to why the patients choose Barcelona but it emphasizes the quality and excellence of its medical centres and services. Catalonia’s experience in the treatment of patients from diverse origins must also be mentioned, given the fact that it is one of the most important tourist destinations in the world. Catalonia offers a wide network of medical centres that are attracting patients from many different countries. Furthermore we have enterprises directly linked to the medical tourism which offer high quality services and equipments. For all these reasons, Catalonia is becoming an international cluster of medical tourism. We have in front of us new paradigms for the movement of people looking for destinations to improve their health and welfare and Barcelona has the commitment and the vocation to be one of the capitals of medical excellence. The EMTC2011 is the platform to connect health tourism solutions to the people and we are deeply honoured to welcome the international community in Barcelona.
F. Xavier Mena, Minister of Enterprise and Labour. Government of Catalonia
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
The support and patronage of the Catalan Tourist Board Tourism in our days has identified a new component: health. Increasing number of medical travellers and wellness tourists are challenging the traditional structures and destinations with a growing demand for health services and innovative solutions for their well-being. Barcelona and Catalonia have proven to be developing this sector professionally and with high quality standards. We invite the industry leaders in medical travel and health and wellness tourism to make use of our offer: attend the European Medical Travel Conference 2011 and join our cooperation network. I look forward to meeting you in Barcelona!
Marian Muro , Chief Executive Vice- President of the Catalan Tourist Board
The Voice of the Chairman Every year the European Medical Travel Conference is held in another country of the EU, bringing together the international community of the medical travel industry and the political representatives of various health care systems and policies. We have put together also for the Barcelona event, a prominent speaker academy, attractive topics and a perfect exhibition site and networking system. The medical travel has become a worldwide phenomenon, yet the focus points and patient streams tend to concentrate on certain destinations. We analyze the attractors, the offers, the quality, the case management and look also into the spa and medical wellness business. The EMTC 2011 is the year`s event which you cannot afford to miss.
Dr. Uwe Klein, Chairman and Organizer of the EMTC 2011
Barcelona Medical Centre: Strategic Sponsor Barcelona Medical Centre (BCM), one of the oldest organisations devoted to medical tourism, is proud to host EMTC 2011 in Barcelona. The conference will provide Spanish healthcare providers with a unique opportunity to promote innovation and entrepreneurship in the Spanish healthcare system. It is the ideal platform to meet international partners and benefit from the latest thinking on medical travel. Our international reputation in the medical travel sector, combined with our Catalan hospitality, provide the perfect opportunity for networking and exchanging ideas in this vibrant Mediterranean city, rich in culture. We look forward to welcoming the delegates.
Enric Mayolas, CEO and Director of Barcelona Centre MĂŠdic.
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Plenary Session
Opening – Key Notes – Panel Discussions Moderation: Dr. Uwe Klein
Plenary Hall
Opening Speeches
8:45 9:00
Dr. Uwe Klein, Chairman EMTC2011, HCSI Munich Enric Mayolas, Barcelona Medical Center International Patient Streams: Past – Present - Future
Keith Pollard, Intuition, Treatment Abroad, London, UK EU Directive on Patient Mobility: what does it mean for the member states Introduction: The EU as a regional Medical Travel Destination
Dr. Magda Rosenmöller, IESE Barcelona, Spain
9:20
Panel discussion: Dr. Boi Ruiz, Health Minister of Catalunya, Wolfgang Sobotka, Health Minister Lower Austria Willy Palm, Europ. Obs. on Health Systems and Policies Jorge Antunes, European Commission Moderation: Keith Pollard, Director of Intuition, London (Treatment Abroad)
10:45
Coffee Break - Exhibition
11:30
Have Insurance Coverage Will Travel: the US Patient David Boucher, President Companion Global Healthcare, Columbia, USA
11:50
US Healthcare and Medical Travel Panel discussion: Dr. Maria Todd, David Boucher, Dr. C. Constantinides, Keith Pollard Moderation: Laura Carabello, CPRonline/Medical Travel Online, New York, USA
12:15
Russia and Eastern Markets Oxana Lutsenko, Medvoyage, Ucraine
12:35
Developments of the CIS as a source market for patients Panel discussion: Oxana Lutsenko, Ucraine , Christina Ionitskaia, Russia Moderation: Carlos Mestre, Internat. Relations Clinica Teknon (BCM), Barcelona, Spain
13:00
Medical Travel of Muslim Patients – Current Developments and Projections Dr. Mustafa Z. Younis, Int. Soc. for Res. of Healthcare Financial Mgt., USA
13:20
Middle East and Arab Countries Panel discussion: Dr. Ayesha Abdullah (UAE), Dr. Fawzi Hammouri (Jordan), Saudi Arabia, Mushal Al Mutiri (KSA), Moderation: Dr. Prem Jagyasi
13:45 14:45
Lunch Break – Exhibition
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
WS 1 28.April
International Destinations
Plenary Hall
Moderation: Keith Pollard
14:45
Mexico as a Premier Medical Tourism Destination for US Patients Carlos Arceo Real, Pres. Mexican Medical Tourism Association, Mexico
15:10
Spain and Catalonia as Medical Tourism Destination Dr. Enric Mayolas, Barcelona Medical Center, Spain
15:35
Medical Value Added Travel - An Integrated Concept Dr. Rajen Ghadiok, Fortis Healthcare Ltd., Delhi, India
15:50
Coffee Break – Exhibition – B2B meetings
16:35
The Successes and Challenges in Positioning the Philippines for Medical Travel, Wellness Tourism and Retirement Joyce Alumno, Pres. & CEO HIM Communications, Philippines
16:50
UAE as Medical Tourism Destination Dr. Ayesha Abdullah, Director Dubai Healthcare City, UAE
17:15
Medical Tourism the Fastest Growing Industry - with a Focus on Jordan Dr. Fawzi Hammouri, The Specialty Hospital, Amman, Jordan
17:35
What makes a Destination Unique and Globally Competitive? Panel Discussion: Turkey, Spain, UAE, Jordan, Mexiko, Philippines, India
18:00
End of Workshop
WS 2 Telemedicine and Medical Travel - Room: Sears/Pisa 28. April Moderation: Joan Cornet 14:45
Telemedical Methods in Health Tourism Dr. Stefan Kottmair, almeda Medassistance (MunichRe), Munich
15:05
Telemedicine in the European Context: what are the real projects going on Claus Duedal Pedersen, Project Manager Odense University Hospital, Denmark
15:25
The Future of Telemedicine and the Value Added for Medical Travel Organizations Joan Prat I Cornet, TicSalut, Barcelona, Spain
15:45
Coffee Break – Exhibition – B2B meetings
16:30
Implementing Telemedicine: Practical Aspects and Cases Dr. Marc Ribó, Neurologist, Hospital Vall d’ Hebron, Barcelona
16:50
EU Directive and Telemedicine Jorge P. Antunes, European Commission , Brussels
17:15
Practical Aspects of Implementing Telemedicine: Overcoming the Barriers Panel Discussion: Dr. S. Kottmair, Claus Pedersen, Dr. Marc Ribó, J. Antunes, J. Cornet
18:00
End of Workshop
WS 3 International Markets and Mechanics 28. April Moderation: Armando Baez Room: Liberty /Petrona´s 14:45
US Payer Market Turns The Corner: B2B Medical Travel Opportunities Unfurl Laura Carabello, Pres. and CEO of CPR communications, New York, USA
15:15
Beyond Medical Tourism to Globally Integrated Health Delivery Dr. Maria Todd, Mercury Healthcare, USA
15:45
Coffee Break – Exhibition – B2B meetings
16:30
Global standards for global patient: the role of ISQua in medical travel Dr. Bhupendra Kumar Rana, Vice-President of ISQua,New Delhi
16:50
Bringing Together the Global Medical Community and the Travel Industry Anne Marie Moebes, Well-Being Travel, USA
17:10
Global group insurance options: the benefits of medical tourism Armando Baez, Global Benefit Group, US/China
17:30
Panel Wrap Up: Which solutions are needed by the global healthcare industry and which are not desired. Armando Baez, Dr. Rana, Laura Carabello, David Boucher . A.M. Moebes . Moderation: Dr. Maria Todd
18:00
End of Workshop
WS 4 EU Regulations and Insurances - Plenary Hall 29. April Moderation: Dr. Magda Rosenmöller 9:00
Regarding “Europe” as a Destination Dr. Constantin Constantinides, CEO healthCare cybernetics, Athens, Greece
9:30
A legal framework for cross-border healthcare in Europe Willy Palm, European Observatory on Health Systems and Policies /WHO European Centre for Health Policy , Brussels, Belgium
10:00
Patients Mobility and its Impact on European Health Policies Prof. M. Pais Clemente, MD, PhD, Director European Medical Association, E.M.A., Portugal
10:30
Coffee Break – Exhibition – B2B meetings
11:15
Good Governance in Cross-Border Healthcare and the Role of Associations Paul Vincke, Pres. of the European Anti-Fraud and Corruption Network, Brussels
11:15 12:10 12:15
Panel Discussion: Good Governance in Europe: Gabriel Uguet, Spanish Private Hospital Assoc., Dr. Const. Constantinides, Willy Palm, Dr. Magda Rosenmöller, Dr. U. Klein Auditorio: Final session
WS 5 Medical Wellness, Spa Resorts and 29. April Rehabilitation Moderation: Valerie Le Mao 9:00
Where does wellness develop? A global forecast. Dr. Laszlo Puczko, Xellum Ltd. Budapest, Hungary
9:30
Traditional Thermal Wellness in Spain Javier Soto, Caldaria Termal, Galicia, Spain
10:00
Outstanding solutions for a Challenging World Market in Spa and Wellnes Alejandro Bataller, Shawellnessclinic (Award Winner 2010), Alicante, Spain
10:30
Coffee Break – Exhibition – B2B meetings
11:15
Integration of Medical Wellness Components into Spa Compounds: Markets and Key Success Factors Dr. Andrea von Sydow, TUI Vital, Germany
11:35 12:10
Panel Discussion: Present and future of the Global and Spanish Spa and Wellness Industry. Dr. Laszlo Puczko, Alejandro Bataller, Yasmina Cabrera (Gran Canaria Wellness and Spa Association), Joan Armengol Ribas (Catalan Asscociation of Thermal Spas) Moderation: Valerie Le Mao, Aqua Urban Spa, Barcelona
WS 6 Specialist Medicine and Case Management 29. April Moderation: Dr. Maria Todd 9:00
Necessity of an eCare Cycle in medical tourism: quality management with support of telemedicine Dr. Andreas Lanyi, TEMOS International, Cologne, Germany
9:20
IVF: a Worldwide Market and the Situation in Spain Dr. Cristina Pozzobon, IVI Barcelona, Spain
9:40
Strategic Solutions to bring international patients from ex-USSR Countries Levent Bas, Int. Med. Treatment/GUSIB, Istanbul, Turkey
10:10
Evaluation of the 2nd opinion market and development of best practices for medical facilitators Kai Weipert, Med2 Heal, Frankfurt
10:30
Coffee Break – Exhibition – B2B meetings
11:15
Collaborative Strategies – Enablers in Medical Travel Zahid Hamid, EuroMedical Tours, London, GB
11:35 – 12:10
Panel Discussion: The future of facilitation: best practices and requirements Dr. Andreas Lanyi, Levent Bas, Zahid Hamid, Kai Weipert, Dr.Christina Pozzobon.
WS 7 Destination and Services Show 29. April Moderation: Dr. Enric Mayolas 9:00
Hospitality in HealthCare + HealthCare in Hospitality Nico Dingemans, Hospitality in Health, Netherlands
9:20
Lufthansa’s Global Healthcare Program – Partnering with Healthcare Facilities and Facilitators Lutz Vogt, Lufthansa German Airlines, Frankfurt, Germany
9:40
Complications Insurance for Medical Travelers Tracy Simons, Custom Assurance Placements Ltd., Columbia, US
10:00
Healing in One`s Own Words: Language Support for Medical Travelers Guillem Vidal, NOVA Language Services, Barcelona, Spain
10:15
EUREKATourism & IBEROEKATurismo: International Initiatives and Opportunities to improve Innovation in Tourism Elodie Texier-Reales, SEGITTUR, Madrid, Spain
10:30
Coffee Break – Exhibition – B2B meetings
11:15
The Booming Industry in Turkey : Health Tourism Dr. Rusen Yildirim, Chairman of the Health Tourism Business Council, Turkey
11:30
Public – Private Partnership in Healthcare – Does it really work? The Malaysian Experience Dr. Thomas Jacob, Simedarby Healthcare, Malaysia
11:50 12:10
Making Quality Happen....Best Practices in Healthcare Vibhu Talwar, Moolchand Healthcare Group, Delhi, India
29. April Final Session – Plenary Hall Moderation: Dr. Uwe Klein 12:15
Medical Tourism: after the Gold Rush Keith Pollard, Intuition (Treatment Abroad), London
12:45
Predictive Medicine and Personalized Treatments Dr. Olga Fidalgo, Ferrer Internacional, Barcelona
13:15
10 answers: pointing to which questions?
Dr. Uwe Klein, Chairman of EMTC2011, Munich, Germany
13:30
EMTC2012: the next destination Turkey, Emin Cakmak Croatia, Prof. M. Bura
13:45
Lunch Break – B2B Meetings
16:00
Closure of Exhibition – End of B2B Meetings – End of the conference
Speaker Profiles - EMTC 2011 Keith Pollard is Managing Director of Intuition Communication, an online publisher in the healthcare sector that operates market -leading web portals such as Private Healthcare UK, Surgery Door, and the Harley Street Guide, and medical tourism sites such as Treatment Abroad and the IMTJ - International Medical Travel Journal Keith discusses the subject: “Medical Tourism: after the Gold Rush”, providing a meaningful analysis and overview of the markets. He will compare and discuss the different projections made by analysts for the medical travel industry. His conclusions will be more valuable, than a single study.
Lutz Vogt, Lufthansa’s Head of Sales for Medical Travel, has held numerous executive-level positions within Lufthansa and worked in international locations in ME, Asia and Europe. For 10 years, he was Managing Director of the German Convention Bureau, a LH partner, which markets Germany as an international destination. A new and influential player, Lufthansa partners with healthcare facilities and facilitators to offer flexible conditions and airfare discounts of up to 20% for patients traveling for medical purposes. Visit the workshop to hear about: “Lufthansa’s Global Healthcare Program.“
Paul Vincke is President of the European Healthcare Fraud and Corruption Network. As a member of the management team, he is directly involved in the organization of the service, developing highly efficient systems and tools of evaluation, prevention, detection and investigation.
"Good governance in cross border healthcare. Conditions and tools for successful implementation". His presentation looks at various questions associated with good governance in crossborder healthcare and analyses the conditions for its successful implementation and assessment.
Dr. Boi Ruiz PhD Medicine and Surgery is Minister for Health of the Government of Catalonia. He has held various leadership positions and was director of the health sector's consulting Know-How Advisers, working on improvements in the health sector at the international level (including projects by WHO).
Dr. Boi Ruiz takes part in the panel on EU cross-border healthcare in the morning of 28th April. Wolfgang Sobotka is Vice-Gorvernor and Minister for Health of Lower Austria. Following a redistribution of portfolios, he is now provincial councillor for finance, housing development, communities and for the hospital sector. He is also director of the Waidhofen Chamber Orchestra.
W. Sobotka will participate in the panel on EU cross-border healthcare on the morning of 28th April. Prof. Pais Clemente MD, PhD is the Director of the European Medical Association. EMA´s mission is to network European medical professionals, to add a European element to their work and social life and to work on the development of European healthcare. His topic in workshop 4 is: Patient Mobility and its Impact on European Health Policies.
Dr. Thomas Jacob is President of the Association of Private Hospitals of Malaysia and has successfully worked with Ministry of Health to effect cooperation.
Vibhu Talwar is COO of Moolchand Healthcare. As a co-promoter of Moolchand Healthcare Group, India’s first JCI and comprehensive NABH accredited hospital, he is on the advisory panel to the Min. of Tourism and an advisor to several governments worldwide. He is recognized as an authority on quality in healthcare.
Working with the Ministry of Health to optimize cooperation, he will talk about the Malaysian experience in “Public – Private Partnership in Healthcare – Does it really work?” an issue discussed in a many countries.
Focused on global quality healthcare trends and an Indian overview, he will cover the importance of quality, gauging various quality parameters and trends in global healthcare quality scenarios. "Making quality happen….best practices in healthcare” discusses the state of the art.
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speaker Profiles - EMTC 2011 Dr. Fawzi Hammouri, as a GM and CEO of the Specialty Hospital, Amman Jordan, succeeded in making his hospital one of the leading private hospitals in Jordan, gaining the most awards and accreditations in the region. He is responsible for marketing Jordan as a medical tourism destination.
Dr. Prem Jagyasi is a successful entrepreneur and experienced strategy professional. He is a chartered management consultant in healthcare and medical tourism. Currently he is MD & CEO of ExHealth, a Dubai Healthcare firm, engaged in offering multi-dimensional healthcare solutions.
Dr. Hammouri states that medical tourism is the fastest growing industry, giving an overview of its history and focusing on the Jordanian experience. When it comes to marketing in healthcare, there is only one golden rule: market quality.
As an experienced moderator, Dr. Jagaysi will assist in the Middle East panel and lead the discussion on how the region will develop, its problems and its opportunities. An expert on the region, especially the UAE, his advice is invaluable and his network extensive.
Joyce Alumno, Pres.& CEO at HIM Comm. Inc. Philippines, is a staunch advocate of global medical travel and wellness tourism, and has led various initiatives in the Philippines by partnering with the government and the private sectors in the development of the country’s brand positioning and marketing strategies for medical tourism. Speaking about the “Successes and Challenges in Positioning the Philippines for Medical Travel, Wellness Tourism and Retirement” she will give an assessment of the current industry and market situation of the Philippines’ health and wellness tourism industry. What are the key factors for this destination?
Dr. Uwe Klein is the CEO of Health Care Strategy Ltd. In Munich and established the first international conference for medical tourism in 2008 in Munich. Since then, EMTC selects a new destination in Europe each year, helping the national industry to become competitive in international medical travel. Dr. Klein has always advocated a broader and more regulated approach to medical travel than merely following the latest trends. The founding of ECHO, the new European Cross Border Healthcare Organization, provides new answers and requires concerted and integrated action in Europe.
Dr. Stefan Kottmair joined the board of directors at almeda in 2006, having first joined the company in 2002 as head of the disease management department. As a specialist in case management, he introduced electronic documentation tools into routine care and provided automated benchmark quality reports.
Dr. Andreas Lanyi is Senior Vice president at TEMOS GmbH and an expert on telemedicine and telemonitoring, having organised and run several international telemonitoring projects.
The demand for more complex medical treatment means telemedical methods to support the overall treatment outcome will grow in importance. He discusses “Telemedical Methods in Health Tourism” as they currently exist and which help thousands of patients annually.
Telemedicine offers various ways to increase the quality of patient treatment in medical tourism. It will close the ecare cycle between stakeholders and increase the quality of care by including pre- and aftercare applications. There is a need for quality management with the support of telemedicine.
Oxana Lutsenko is the President MedVoyage LTD, a European expert on medical travel programs, founder of the first specialised Ukrainian medical tourism company, the founder and director of the first and largest Russian language portal on medical tourism, & a representative of former Soviet Union medicine. For many years, an expert facilitator in this field, she will speak about "Trends in medical tourism in countries of the CIS". Worldwide we face the phenomenon of growing number of patients from Eastern countries. Patient expectations force providers to come up with high quality standards.
Alfredo Bataller is CEO of SHA Wellness Clinic, considered to be the Best Medical Spa of the world. His entrepreneurial character has been key in the transformation of a personal health experience into a successful business model that helps people to recover their health and find equilibrium in their lives. As a pioneer in the luxury medical spa industry, his lecture will cover practical experiences from the niche between the hospitality and the health industries, including the key elements that have made SHA the best medical spa in the world.
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speaker Profiles - EMTC 2011 Carlos Arceo Real, is Founder and President of The Mexican Medical Tourism Association, The Global Medical Tourism Congress, Puerto Vallarta Medical Expo Puerto Vallarta Medical Tourism Cluster. Over the last 25 years, he has professionally developed the tourism industry: hotels, restaurants and travel agencies . Carlos Arceo is an entrepreneurial innovator, who is acting quickly to capture the patient streams of the US West coast. He knows how to organize things from the scratch . His talk about how Mexico arranges medical travel for US citizens will be of great interest.
Levent Bas is managing partner of Int. Medical Treatment & GUSIB in Turkey. Active in Medical Tourism for 8 years he brings patients to Turkey from more than 25 countries of the world including Germany and Israel. The offers also consultancy and is actively developing MT.
Dr. Ayesha Abdullah, is the managing Director of the Sciences Cluster of TECOM Investments Business Parks that will oversee Dubai Healthcare City (DHCC), Dubai Biotechnology and Research Park (DuBiotech), and the Energy and Environment Park (ENPARK). Dr. Ayesha is responsible for Dubai Health Care City, a community of 2,000 health care professionals in Dubai. It would be difficult to find an expert who knows more about the future and trends in healthcare in the UAE than her. For UAE one thing is certain there every year: expect change and innovation.
David Boucher currently serves as President and COO of Companion Global Healthcare, Inc. which is a wholly-owned subsidiary of BlueCross BlueShield South Carolina. His expertise and networking is required when US patients should come to destinations abroad.
Levent will speak on strategic solutions for sourcing patients from target markets like Ucraine, Russia, Kazakhstan , Azarbeijian & Georgia. He promotes Turkey as a medical tourism destination and partners with the German quality management provider TEMOS.
Discussing US patients, he describes the growing trend of American employers and their health insurers to enable their members to travel abroad for medical care. “Have Insurance Will Travel” is the title of his presentation, a keynote lecture on 28 April.
Laura Carabello has been an entrepreneur and a strategy consultant in both domestic and international businesses related to healthcare and technology since 1985. She is a prinicipal/owner of CPR Strategic Marketing Communications. She is a pioneer of the medical travel benefit and has broad experience of all stakeholders.
Dr. Constantin Constantinides is an internationally recognized Health Tourism Domain thought leader. He is associated with innovations and international firsts which have contributed to the shaping of the industry and cultivation of the market. He directs healthCare cybernetics, a think and do tank providing Strategic Thought.
Laura says: “US Payer Market Turns The Corner: B2B Medical Travel Opportunities Unfurl”. Employers, TPAs, brokers, health plans and others adopt medical travel benefit offerings.The employer/payer market is the key to widespread uptake of the medical travel benefit. She is a moderator and keynote speaker.
Joan Cornet i Prat , a well known and experted EU specialist in eHealth and Telemedicine is a technical engineer and clinical psychologist. In the last years has been involved in biotechnology and Healthcare ICT. Currently he is managing TicSalut, the Catalonian telemedical network. ICT health enhances mobility in healthcare. Implementing telemedicine is at hand, the difficult part is dealing with change management in the health services. He will respond: “What will bring telemedicine in the future, and what is the value added for medical travel organizations?”
Although some claim that people are now choosing “globally”, what we are seeing is that they choose “regionally”. “Regarding 'Europe' as a Destination” is the title of his lecture, and, as he outlines, there is still a substantial amount of uncertainty in the term “Global Healthcare”.
Kay F. Weipert is the Managing Director of Med2Heal, a medical agency which plans and organizes complete treatment packages in Germany for patients from abroad. A team of medical doctors and travel experts, Med2Heal specialises in premium healthcare provision and all services supplementary to the treatment in Germany. His critical topic is the “Evaluation of the 2nd opinion market and development of best practices for medical facilitators”. Increasingly, insurance giants are acting as facilitators for medical travel and use their network for direct sourcing of patients via 2nd opinion requests. What are their criteria?
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speaker Profiles - EMTC 2011 Enric Mayolas, Medical Doctor, ICU specialist, Hospital Manager and Health consultant and now, Barcelona Medical Center CEO. It is through his initiative that Barcelona is hosting EMTC2011.
Gabriel Uguet Adrover is the President of the Federation of the private Spanish hospitals, FNCP and CEO of The Red Asistencial Juaneda.
He explains why Spain and Catalonia is one of the main destinations in Southern Europe because of its quality, pricing and reliability. Its ultramodern world-class facilities have been attractive to Northern African and Arab countries for a long time, and now also to EU citizens and others.
Gabriel Uguet will outline the position of the Spanish Private Hospitals and highlight their quality and service orientation. The cross-border healthcare scenario in Europe opens up many opportunities for hospitals that want to focus on these developments.
Dr. Bhupendra Rana is the Deputy Director of the National Accreditation Board for Hospitals & Healthcare Providers and the Vice-Chairman of the ISQua Accreditation Council. He has more than 15 years experience in the field of Healthcare Quality including hospitals, Indian System of Medicine, & wellness centers.
Dr. Magdalene Rosenmöller PhD, MD, MBA is a professor at IESE Business School, Barcelona. She teaches health sector management in the MBA and executive education programmes at IESE and other important international destinations.
Healthcare is unique to individual countries and many countries offer accreditation. The role of the International Society for Quality in Health Care in promoting and establishing global benchmarking of healthcare standards is very important.
Maria Todd, MD is the CEO of Mercury Healthcare and since more than 20 years active in developing healthcare services around the globe. So far she brought up the most impressive network of providers and insurances/health plan buyers in the US for patients going abroad.
As she frequently works as an expert on health research and health policy for the European Commission and the European Parliament, she will lay the ground for the panel discussion on EU issues with her keynote lecture on the status/problems of cross-border healthcare in the EU.
Dr. Larzlo Puczka is managing director of Xellum , professional services firm and president of the Association of Tourism Consultants (Hungary) . He has been working in tourism for over 15 years, and spent some 10 years in researching and advising health motivated tourism development.
The natural progression is towards a model of globally integrated care delivery that promotes and develops collaboration, continuity of care, and mutual respect. Maria Todd will present a vision and a road map for the future and the infrastructure that will be needed to turn that vision into a reality.
Based on the worldwide survey 4WR: Wellness for Whom, Where and What, the presentation introduces the key development trends and direction in wellness tourism (our own global, expert interview research project).
Dr. Mustafa Younis is an internationally recognized scholar who has collaborated with faculties from Germany, Turkey and UAE. He served as lecturer for workshops for health sector reforms, which involved training health administrators from several Middle Eastern countries.
Zahid Hamid is a management consultant with over 30 years experience in the public and private sectors. He currently heads up an outbound facilitation service to Europe and South East Asia and an inbound service to the UK. Prior to his activities in medical tourism, he managed two software houses.
His lecture “Medical Travel for and by Muslim and Middle Eastern Countries” is positioned as a keynote, and covers the cultural concerns of Arab and Muslim patients, and what some Middle Eastern countries are doing to manage the change over to privatization in healthcare.
Building reliable and transparent end-to-end services from diagnostic to post-operative phases is what the industry should provide. "Collaborative are the best enablers in Healthcare Travel" may be a key message from the board after EMTC2011, but how best to implement them?
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speaker Profiles - EMTC 2011 Dr. Christina Pozzobon, a gynecologist in the field of In Vitro Fertilization since 1999, has in-depth practical experience. She manages the treatment of international IVF patients at the IVI Barcelona, an advanced fertility center for medical tourists.
Dr. Pozzobon analyses the legal differences between the EU and Spain, which has liberal legislation towards IVF. We will learn about the patient traffic, success rates and high standards that today make Spain a preferred destination for both high quality and high safety IVF procedures.
Valerie Le Mao, Tourism Agency of Catalonia. She works as an independent Spa Consultant in the Barcelona area and is a frequent speaker at global spa conferences.
Moderator for the Workshop 5 panel.
Dr. Rajen Ghadiok is Vice President, Medical Strategy & Operations, and is responsible for medical program design and strategy for all new and existing facilities, as well as for establishing strategic clinical partnerships in chosen specialities and other leading functions.
Claus Duedal Pedersen is the Head of the Department for Clinical Innovation at OUH Odense University Hospital. He is in charge of development, testing and implementation of telemedicine and eHealth solutions in a wide range of areas within the hospital and the expert with the greatest practical experience in the EU.
An integrated concept of healthcare delivery for medical tourists aims at a smooth flow of medical information from the patient to the medical fraternity.This talk will consider Fortis Healthcare Ltd as a case example and will explore the challenges being faced by the Indian Medical Travel industry.
Over the past 3 – 4 years, various telemedicine solutions have moved from pilot projects to daily practice. He will speak about: “Telemedicine in practice” based on 10 years of developing, testing and implementing telemedicine solutions. An essential talk for cross-border healthcare experts.
Jorge Pinto Antunes is a Senior Policy Officer in the European Commission at the Directorate General for Health and Consumers, where he is part of the team implementing the new European Innovation Partnership on Active and Healthy Ageing.
Dr. Marc Ribó, a neurologist, focused his research work on the improvement of acute stroke treatment firstly by improving and increasing the access of patients to reperfusion treatments, and secondly by finding therapeutic alternatives for those patients in which thrombolysis has not been effective.
"The EU directive and Telemedicine" is an ideal topic for her. His team is engaged in developing and analysing innovative projects on health delivery, and telemedicine will play a major role in the rollout of the EU directive on patient mobility and cross-border healthcare.
Running one of the most successful stroke units in the world at Vall d’Hebron Hospital, he is in charge of the tele-stroke network program. His presentation discusses “The Practical Implementation of Telemedicine” and how telemedicine is progressing in the EU.
Armando Baez is General Manager China for Global Benefits Group. He previously served as Chairman of the Board of Self Insurance Institute of America and led its international self insurance expansion.
Willy Palm is the Dissemination Development Officer of the European Observatory on Health Systems and Policies, responsible for organizing and leading policy dialogues with policy-makers in European countries on various health system related issues.
He built Ultralink, Inc., a specialized consulting and administration company focused on providing managed care related outsourcing services to the Fortune 1000 market segment. His talk is on Global group insurance options: the benefits of medical tourism and the related opportunities.
After the adoption of the EU Directive on the application of patients’ rights in cross-border healthcare, EU Member States will need to start implementing the different provisions. His presentation will explore the obstacles and difficulties, looking at the effects on medical tourism
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speaker Profiles - EMTC 2011 Tracy Simons is president and principal of Custom Assurance Placements, Ltd. (CAP), a specialty program insurance broker. Tracy has a BA degree from the University of South Carolina’s school of business and international studies.
CAP has been working with the international medical travel industry to develop leading medical travel programs. CAP has developed comprehensive solutions for facilitators, health care providers, individuals and employers. She will present: “Complication Insurance fro Medical Travelers”
Javier Soto is the CEO of the “Caldaria Termal” group and a member of the Board of Directors of the Thermal Tourism Cluster of Galicia, a business association with 68 members, including Spas of mineral and thermal water, thalasso facilities, universities and public sector. He will discuss "The Contribution of Spas to the Health Tourism: experiences from the Thermal Tourism Cluster of Galicia".
Elodie Texier-Reales is currently based in Spain and has always worked in an International environment. She is in charge of international programs for R&D&i in tourism in European and Latin American Countries.
EUREKATourism and IBEROEKATurismo are international initiatives encouraging cooperation between countries through the exchange of innovation and technology in order to generate R&D projects relating to the tourism sector. Her presentation is about opportunities for the medical travel business.
Frederic Llordachs, co-founder and partner of Doctoralia , was involved in private healthcare companies in Spain, including management positions at Winterthur, Sanitas from BUPA group, manager at Adeslas dental clinic, Medical Director at Clinica Cima, and member of the Barcelona Medical Center board for 3 years. "Googling for opportunities" is the title of his presentation, which will demonstrate how patients can find appropriate healthcare offers on the net. The Doctoralia platform enables one to find the perpect solution.
Dr. Rusen Yildirim, Chairman of Turkey's Health Tourism Council, studied medicine and obtained an MBA before starting a career in healthcare management, which led him to various leading positions in hospital and management and business development.
Anne Marie Moebes has extensive expertise in travel agency relationships, integrated marketing and promotions, strategic planning, sales development, brand awareness, training and e-commerce. Prior to heading up Well-Being Travel, she served as Chief Marketing Officer for TRAVELSAVERS for 8 years.
"The great potential of Health Tourism and Healthcare Investment Oppourtunites in Turkey" will describe how health tourism is developing in Turkey and how the international medical travel industry can become involved.
Well-Being Travel is part of the American Marketing Group, a 40 year old travel organization with 17 travel-related companies and over 3,000 travel agency licensees. Her speech will highlight how two industries, the medical community and the travel agency distribution network, need to come together.
Guillem Vidal is Medical Conference Interpreter and Operations Director at Nova Language Services, an organisation with extensive experience in the provision of accurate, high-quality multilingual translation and interpreting services to the health sciences industries. "Healing in one's own words" addresses the key component to sustaining growth and expanding the reach of medical travel programs in new markets - the availability of language support at every stage of the process so patients and healthcare providers can overcome linguistic and cultural barriers.
Nico Dingemans is the managing director of Hospitality in Health and Hospitality Perspectives, two well-known consultancy firms, having previously spent 10 years working in 5 star hotels & resorts in Asia, Europe, US and the Middle East. He holds a bachelors degree in Hotel Management. He will present "Destination and Services Show“ on 29 April. The talk focuses on non-medical services in hospitals and healthcare organizations, value innovation through hospitality management and service training and how the two industries are growing closer together.
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speaker Profiles - EMTC 2011 Emin Cakmak is the Founding Chairman of theTurkish Healthcare Tourism Development Council and the executive board member of the GCC, Middle Eastern and EU business Council’s of DEIK - Foreign Economic Relations Board.
He will present Turkey as a candidate to host EMTC2012 and explain how and why the advanced country can put the international community in touch with Turkey's best providers of medical travel.
Dr. Olga Fidalgo, is a Medical Doctor and has a Business Administration training. Dr. Fidalgo has been working in the pharmaceutical industry now for more than 20 years at different companies , some big multinationals as well as medium size pharma.
Dr. Fidalgo is the final session speker, giving us an outlook on “Predictive Medicine and Personalized Treatments”. Ferrer Internacional sponsors the EMTC 2011 as the SILVER SPONSOR. Discussing the utility of new genomic tools to personalize patient management and treatments.
Cristina Ionitskaia , Graduated as an economist, and since 2004 passed to the position of deputy director of Eastern Europe offices of Catalonia Tourist Board. Since 2005 is an active member of ANTOR Board. Since 2006 is in charge of promotion of Catalonia as medical tourism destination in Eastern Europe and CIS countries. CIS countries although by now represents a smaller outbound stream (only around 1% of the outbond tourists are medical tourists) but has large potential to become an important player in the outbound medical tourism. She speaks about Promotion of medical tourism destination in the CIS countries .
Prof. Dr. Miljenko Bura, Medical Tourism Association of Croatia.
Prof. Bura is the advocate of Croatia. He recommends his home country which will probably belong to the EU in 2012 as a candidate for the EMTC2012.
Armengol Ribas is member of the Executive Board of ROC BLANC GROUP (Hotels in Spain and Andorra), is a Dr. Industrial Engineer, founding member of Andorra’s Engineer High School. Currently he serves as the President of the Catalan Association of Thermal Spas. Armengo Ribas is moderating the panel in workshop 5: Spa, Medical Wellness and Rehabilitation.
Visit Sphera at Stand No. 29
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Dubai Healthcare City is Tourism and Media Partner of EMTC2011
Connecting People to Health Solutions: who does it really?
Looking at Mercury Healthcare Mercury Healthcare, a trademarked globally integrated health delivery system速, is a Medical Tourism 3.0 company with a large global healthcare provider network focused on health travel and expatriate host country healthcare delivery. The provider network includes: 200+ private and university-affiliate hospitals and ambulatory surgery centers in 30 countries Chemical dependency and substance abuse detox and rehab centers in 6 countries 54,000 participating pharmacies across the USA Worldwide dialysis and vascular access providers 15,000+ physicians, surgeons, dentists and psychotherapists, worldwide 3,900+ clinical laboratories, worldwide 507 diagnostic imaging and radiation therapy providers, including 297 MRI and 125 PET or PET/CT systems 400+ Vision health clinics, LASIK, and eyewear outlets Dental providers, offering restorative, cosmetic and orthodontics 3,600+ hearing centers offering free hearing tests and deep discounts on appliances 30+ medical spas and health resorts, worldwide 1700 primary care concierge physicians Mercury Healthcare Advisory Group, Inc., HealthPro Consulting, Inc. and their sister corporation, Mercury Healthcare, Ltd. (UK) is a niche consulting group of 32 key opinion leaders in global health administration, healthcare reimbursement, and medical tourism business development. The consultants assist healthcare organizations, government ministries, venture capitalists, and others to prepare for industry entry through accreditation preparation, service line development, and quality, safety and customer service infrastructure. Consultants are located in 18 countries.
The Mercury Healthcare Companies 600 17th Street Ste 2800 South Tower Denver, Colorado 80202 USA (800) 727.4160 Www.mercury-healthcare.com
Meet the Mercury Healthcare Companies at the EMTC2011 in Barcelona.
Sponsors and Partners
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Sponsors and Partners
Exhibitor Catalogue Registered companies (at the time of print) 309th Hospital of Pla AAINA LTD Acratus Ltd Agència Catalana de Turisme Albertinen Hospital Almeda AMIL Assistencia Medica Internacional Anas Medical Agency Apollo Group of Hospitals Asanes Assuta Medical Centers Ltd. AstraZeneca (Wuxi) Trading Co., Ltd AZ Turnhout Baltic-American Clinic Bangkok Hospital Barcelona Medical Center Baskent University Hospital Beijing Anzhen Hospital Belgian Health Care Knowledge Centre (KCE) Bonbon crush Ltd. CAPIO SANTE Centro Medico Teknon Centro Oftalmologia Barraquer Clinica Aparicio Clinica Corachan, S.A. Clinica Diagonal Companion Global Healthcare Group Consulate of Guatemala in Barcelona CPR Communications Crucell Custom Assurance Placements, Ltd DEIK-Foreign Economic Relations Board Dept. EU Lower Austrian Health & Social Fund DM Healthcare LLC Doctoralia Internet SL Doctors on Wheels Doval Anestesista Dubai Healthcare City Elite Bags S.L. Endo-Klinik Hamburg GmbH Enriched Life Enterprise Estonia, Tourist Board Enterprise Lithuania Estonian Development Fund Europ. Healthc. Fraud & Corr. Network Europ. Observ. on Health Systems & Policies European Commission European Medical Association ExHealth Eye Surgery Clinic Lirema Fondazione "Opera San Camillo" Fortis Healthcare Limited Four Season Plc. Fundacio TicSalut Garden platform Lower Austria General Hospital Jesenice
General Red Asistencial Juaneda Gestitursa Cataluna Global Benefits Group Global Health Manager Ltd. Global Recoveries Limited Golden Bay Tour Gran Canaria Spa, Wellness & Health Ass. Grand Resort Bad Ragaz AG Greater Noida Authority Grup Soteras Grupo Reside Guangdong General Hospital Health Care Strategy Int. Health Tourism Business Council HealthCare Cybernetics HIM Communications/HealthCORE Hospiquality Gestion Hospital Internacional Medimar Hospital Quiron Hospital Vall d'Hebron Hospitalscout.com/Vivai Software AG Hospiten Hotel Guitart Hotel Termes de Montbrio IESE Business School IMDO Hospitales IMED Hospitales IMOR IMT & GUSIB Institut Guttmann Institute of Cross-border Health Management Intuition Ltd. ISMETT IVI Barcelona Jiangsu Province Hospital Jinemed Hospital Johnson & Johnson Jurmala City Council KADECO Kardirex Medical Centre Kliniken des Main-Taunus-Kreises GmbH Klinikum Nürnberg Klinikum Stuttgart Lufthansa German Airlines Malaysia Healthcare Travel Council MAPE Turismo y Salud MCI Management Center Innsbruck GmbH Med2Heal oHG Medical Wellness Tourism (MWT) Medical Center Hamburg-Eppendorf Medical Center Israel Medical diagnostic and treatment Medical Facilitatior Medical Tourism Association Medical Travel Today Medichol Australia
Medipolis MedVoyage Mercury Healthcare Mexican Medical Travel Association Minister for Health of Lower Austria Ministry for Health of Lower Austria NABH Nazounki - Global Medical Network NGS Corporate Services Ltd. NÖ Landeskliniken - Holding Northway Medical Centers Nova Language Services Odense University Hospital Paradores Planetree Preferred Health Care Ltd. Press Ganey Associates R & R Salut Reid`s Palace/Island Hotel Ltd. Saudi Commision for Tourism & Antiquities Scanhealth School of Health Sciences Seven Corners Seven Corners Assist SHA Wellness Clinic Shosholoza Medical Travel & Tourism Sir Run Shaw Hospital SpaFinder Europe, Middle East & Africa Sphera Internacional Sphera International State Enterprise Polish Airports T&T Executive SA Taizhou Hospital of Zhejang Province TEMOS GmbH The Affil. Hosp. of Nanjing Univ. Med. School The Doctor Factory the dot it The First Aff. Hosp. of Chongqing Med. Univ. The First Aff. Hosp. of Huaxi Medical Univ. The Second Aff. Hosp. of Harbin Med. Univ. The Specialty Hospital TI Consulting Travel Asia + Kingshuk + News@Views TUI Germany University Hospital Brussel University Hospital Münster University Hospital Santariskiu Klinikos USP Hospitales Visit Berlin Well-Being Travel Wuhan Union Hospital of China Xijing Hospital Xinqiao Hospital Your Health First Zhujiang Hospital
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
DEİK/Foreign Economic Relations Board
No. 1
DEİK, the Turkish private sector’s gateway to foreign countries, was founded in 1988 to follow the economic, commercial, industrial and financial relations of the Turkish private sector with foreign countries and international organizations and to help to initiate and improve these relationships. DEİK operates through bilateral Business Councils and as of February 2011, there are 97 Business Councils, approximately 700 member companies and more than 1400 Council representatives within the body of DEIK. One of this Business Councils is Health Tourism Business Council that was established as a Health Committe under Turkish-American Business Council of DEİK in 2007. The Council completed its establishment by 2010 with the leadership of Turkish Accredited Hospitals Association and participation of the most prestigious health tourism related institutions, which are active in Turkey and in various other countries in the world. The Council includes members of Turkish Accredited Hospitals Association, Association of Turkish Travel Agencies, Turkish Airlines, Ministry of Health and Ministry of Culture and Tourism, as well as the senior representatives from leading companies of the health and tourism sectors. Contact Data: Mrs. Basak Dibek Sectoral Business Councils Assist.Coordinator Office Phone: +90212 3395084 Cell Phone: +90533 3350366 E-Mail: bdibek@deik.org.tr Address: Talatpaşa Cad. TOBB Plaza No:3 Kat:5 DEİK , 34394 Gültepe İstanbul/Turkey
USP Hospitales
No. 2
Established in 1998 and headquartered in Madrid, USP Hospitales (www.usphospitales.com) is the biggest independent hospital chain in Spain. Currently, USP Hospitales network comprises 12 hospitals covering main Spanish touristic places (Madrid, Barcelona, Canary Islands, Balearic Islands, Costa del Sol, Costa Blanca, Murcia, Seville etc), 20 medical centers and 4.000 doctors, annually assisting more than 2 million patients. In 2009, the company registered 339.000 hospital stays, 116.000 surgical procedures, 11.800 deliveries and 444.000 emergencies
Contact Data: Francisco Rico International relations manager francisco.rico@usphospitales.com C/ Miguel Angel, 23 3º. 28010 Madrid. Spain Phone: +34 91 577 63 70 Fax: +34 91 577 33 85
Temos GmbH
No. 3
Quality assessment for hospitals & dental clinics: International patients - in emergency cases as well as in medical tourism - have special demands and requirements (medical and non-medical services) which have to be met by hospitals and dental clinics to be successful in the international competition. Together with leading European insurances and experts from QM, the Temos quality assessment was developed under the umbrella of the German Aerospace Center. Joining your already existing quality approach and your culture to the demands of insurances and medical tourists on top quality level is the result of a successful completion of the Temos quality assessment. The Temos certificate is the accepted seal of quality for international patients worldwide. Telemedicine for the mobile society: Optimization of quality in medicine by Temos telemedicine: tele-/home-monitoring solutions for mobile, chronically ill patients, the elderly and post-operative patients. Tele-monitoring of e.g. blood sugar, blood pressure, ECG or weight is generally accepted and already part of daily routine in many hospitals and nursing homes. It increases patient safety and satisfaction, but also supports medical experts in their daily work. Contact Data: TEMOS GmbH Friedrich-Ebert-Strasse 51429 Bergisch Gladbach - Germany Phone: +49 2204 42648 Fax: +49 2204 42648 10 info@temos-international.com www.temos-international.com
CENTRO MEDICO TEKNON BARCELONA
No. 4
Centro Médico Teknon is an international reference point for all types of medical and surgical specialties, including prognosis, diagnosis, treatment and follow-up for patients and diseases, and is recognized for its second opinion consultancy. Centro Médico Teknon is one of the leading hospitals in the Spanish private healthcare sector, thanks to the high quality of its medical staff and care services in a setting that combines individual attention with the full support of the latest health technology. Centro Médico Teknon is run according to a rigorous culture of quality management aimed at providing the best treatment and patient satisfaction with the highest standards of safety, all of which has earned it the prestigious accreditation from the USJoint Commission International as well as the EFQM Model accreditation, which makes it one of the few hospitals in Spain to have both distinctions. One of the mainstays of Teknon is innovation and the ongoing introduction of the latest advances, achieved through the participation of specialists involved in research projects. Located in a residential area and surrounded by gardens, Teknon is situated at the heart of Barcelona, a highly appealing tourist destination enjoying international renown thanks to its many attractions, such as its architecture, traContact Data: Carlos Mestre Director for International Development Centro Médico Teknon Vilana, 12 08022 Barcelona Tel. +34 93 290 6216
Klinikum Stuttgart
No. 5
Klinikum Stuttgart is one of Germany’s largest modern hospitals. More than 50 clinics and institutes organized in four medical centers provide all specialties and a broad range of services. Klinikum Stuttgart as a maximum-care hospital is staffed by specialists working hand-inhand along interdisciplinary lines. Every year, the four centers Bßrgerhospital, Katharinenhospital, Bad Cannstatt Hospital and Olgahospital treat more than 78,000 inpatients plus 420,000 outpatients. Our staff of 6,400 is dedicated to top-rate quality in medical and nursing care.
Contact Data: Dr. I. Lukashova Klinikum Stuttgart Kriegsbergstr.60 70176 Stuttgart Deutschland e-mail: international-unit@klinikum-stuttgart.de
Institute of Cross-border Healthcare Management
No. 6
The Institute of Cross-border Healthcare Management was founded by professors of the faculty of Business Administration at Deggendorf University of applied sciences. Spokesman of the institute and the interdisciplinary working group is Prof. Dr. Horst Kunhardt. The institute has dedicated itself to the task of researching issues related to crossborder healthcare in Europe and worldwide. The main emphases of the work of the institute are projects in health services research, destination management, economic evaluation and IT-support in cross-border healthcare. The results of the research activities of the institute are incorporated directly into the international modules of an MBA Healthcare Management. Thus specialists and managers can be qualified in international health economics.
Contact data: Institute of Cross-border Healthcare Management Prof. Dr. biol. hum. Horst Kunhardt Hochschule Deggendorf DIMT EdlmairstraĂ&#x;e 9 94469 Deggendorf
HALLYM INTERNATIONAL MEDICAL TOURISM EDUCATION
No. 6
Hallym International Medical Tourism Education Center, HiMTEC, was established to cultivate the best and brightest in the medical tourism sector which has been designated as a leading industry in the Gang-Won province. HIMTEC is the sole organization in South Korea running a medical tourism undergraduate study program. Under the auspices of the Ministry of Education and the Science and Technology and National Research Foundation of Korea, for the next five years, HIMTEC will run a variety of student support programs to ensure that our students can study in the best educational environment. HIMTEC will also cultivate professional talents in the medical tourism industry through collaboration with leading industries, such as “DOCS Medical Korea”, and “CheongShim International Medical Center”.
Contact Data: Shin D Kim, PhD, Department of Global Network, HiMTEC, Hallym University 1 Hallymdaehak-gil, Chuncheon, Gangwon-do Korea +82-33 248-1320 +82-10-6377-4950 kimsd@hallym.ac.kr
Management Center Innsbruck (MCI)
No. 6
Management Center Innsbruck (MCI) is an integral part of the unique "Open University Innsbruck" concept in Austria and has attained a leading position in international higher education as a result of its on-going quality and customer orientation. MCI strives to mentor motivated people, who want to build their future through goaloriented continuing education, in their personal and professional development. MCI offers graduate, non-graduate and post-graduate educational programmes of the highest standard to senior and junior managers from all management levels and branches. MCI's programmes focus on all levels of the personality and include areas of state-of-the art knowledge from science and practice relevant to business and society. As an internationally oriented information and communication centre, MCI is open to new perspectives, methods and projects. Constructive dialogue and co-operative development of interdisciplinary competences are two of the pillars of teaching and learning at MCI.
Contact Data: MCI Management Center Innsbruck Prof. (FH) Dr. Markus Frischhut LL.M. Universitätsstrasse 15 6020 Innsbruck Austria
Bangkok Hospital India
No. 7
Bangkok Hospital is an expansive state-of-the-art medical campus providing comprehensive medical care through multidisciplinary teams of highly trained specialists. Offering a broad range of specialized clinics, with dedicated hospitals for cancer and heart disease, Bangkok Hospital is a leading tertiary care facility providing award-winning, world-class healthcare services. At Bangkok Hospital, we are committed to providing medical services of the highest internationally accepted standards, and constantly strive to improve the quality of our patient care. More than 2,200 patients arrive at Bangkok Hospital each day, and though continuous development and investment in breakthrough medical technologies and clinical expertise, Bangkok Hospital has grown to become one of the most trusted healthcare providers in Asia.
Contact Data: Bangkok Hospital 2 Soi Soonvijai 7, New Petchburi Rd. Huay Kwang, Bangkok 10310 THAILAND info@bangkokhospital.com
Nova Language Services Ltd Founded in 1998, Nova Language Services Ltd (NOVA) has evolved into a well regarded organisation providing accurate, high-quality multilingual translation and interpreting services to the health sciences industries. NOVA’s translators undergo rigorous internal assessment before joining our global team and are all fully qualified professionals who specialise in specific market sectors. Our in-house project teams provide a first-class customer service working with all types of programmes and document formats. NOVA is ISO 9001:2000 and UNE EN 15038:2006 certified
Contact data: Alicia de Patricio Phone: 0034 934126500 C/ Corsega 371, 5ÂŞ planta. 08037 Barcelona SPAIN www.nova-transnet.com alicia.depatricio@nova-transnet.com
No. 8
Medical Tourism Association™
No. 9
The Medical Tourism Association™ also referred to as Medical Travel Association is the first membe ship based international non-profit trade association for the medical tourism and global healthcare industry made up of the top international hospitals, healthcare providers, medical travel facilitators, insurance companies, and other affiliated companies and members with the common goal of promoting the highest level of quality of healthcare to patients in a global environment. Our Association promotes the interests of its healthcare provider and medical tourism facilitator members. The Medical Tourism Association™ has three tenets: Transparency in Quality and Pricing, Communication and Education. Mission: - To raise awareness of the high level of quality healthcare available in various countries. To promote positive and stable growth of the Medical Tourism and Global Healthcare Industry with a strong focus on Transparency and Communication. To provide an unbiased source of information for patients, insurance companies and employers about top hospitals, their quality of care and outcomes.—To protect the reputation of Medical Tourism from disreputable hospitals, healthcare providers and medical tourism facilitators which may not have the same level of quality healthcare and standards. To serve as one voice for purposes of dealing with government organizations and the media to protect the reputation of the Medical Tourism Association’s™ members.—To promote and provide a forum for communication and to increase connectivity between patients, healthcare providers, and insurance companies.—To seek out future affiliated industries and technologies that will allow international healthcare providers to operate more efficiently in the global healthcare industry. To educate patients, insurance companies, agents, brokers, consultants and physicians from around the world about the growth of medical tourism and the globalization of healthcare. Contact Data: Phone: +1-561-791-2000 E Mail: Info@MedicalTourismAssociation.com
GRUPO HOSPITALARIO QUIRÓN
No. 10
Grupo Hospitalario Quirón has seven general hospitals in Barcelona, Madrid, Malaga, San Sebastian, Valencia, Vizcaya and Zaragoza, one Day Hospital in Zaragoza and two Assisted Reproduction Centres in Bilbao and Pamplona. All centres are equipped with the most advanced equipment in diagnosing, treating and telemedicine. Some highlights: 2.700 employees, 917 hospital beds, 104 ICU beds, 103 operating theatres and 537 surgeries.
Contact Data: CARLOS SEGUÍ DIR COM HOSPITAL QUIRÓN BARCELONA comunicacion.bcn@quiron.es Phone: +34 606 96 36 46 www.quiron.es
Paradores Hoteles Located in extraordinary natural settings or in the most beautiful historial and artistic surroundings, the 93 Paradores include former palaces, ancient convents, medieval castles or buildings conceived to provide a unique service, featuring along routes in cities and towns, and always providing an artistic and welcoming perspective in the esssential part they play in the history and culture of Spain.
Contact Data: Adreça Requena, 3 28013 Madrid Phone: +34 93 368 87 51 / 690 16 05 46 Kari Balbastre i Carrera Email kari.balbastre@parador.es Web www.parador.es
No. 11
GRUPO RESIDE HOTELERIA
No. 12
The Grupo Reside Hostelería manages its investments in the area of hotels and catering . Under its brand, it runs the properties Magnolia Hotel **** a design hotel of high quality and comfort, ideal for business clients and La Boella Convention Center a 12th century country house fully restored to a high quality convention and banqueting centre.
Contact Data: Persona de CONTACTE: Teresa Caballé Càrrec de persona: M.I.C.E. Sales Executive Phone: +34 977 350150 Fax +34 977 350246 Email comercial@gruporeside.com Web www.gruporeside.com
HOTEL TERMES MONTBRIÓ Our Resort of natural hot spring waters was appointed in April 2003, the “Best Resort in Europe”. Its waters are classified as Mesothermal and hyperthermal (from 41 to 81 º C), rich ions, bicarbonate, sulphate, chloride, sodium, calcium, magnesium, lithium and potassium, and are particularly suitable for chronic rheumatic, dermatological and respiratory processes, as well as anti-stress therapies and of thinning.
Contact Data: ROGER MORAGUES CUADROS. DIRECTOR COMERCIAL I MARKETING TEL. +34 660 42 54 43 rmoragues@rocblanchotels.com DRA SILVIA CISCAR, DIRECTORA MÉDICA Phone: +34 977 81 40 00 sciscar@rocblanchotels.com
No. 13
IVI BARCELONA
No. 14
IVI BARCELONA IS A CLINIC DEDICATED TO THE TREATMENT OF INFERTILITY. IT IS PART OF THE IVI GROUP, THE FIRST IN SPAIN TO BE TOTALLY DEDICATED TO ASSISTED REPRODUCTION, WITH MORE THAN 20 YEARS OF HISTORY AND 20 CENTRES LOCATED IN 7 COUNTRIES.
Contact Data: IVI BARCELONA RONDA GENERAL MITRE, 14 08017 BARCELONA Phone: +34 932063000
GUITART HOTELS Guitart Hotels offers you all you need; hotels that cater specially for families. A 5star hotel in a unique setting on the Costa Brava, a romantic hotel in the heart of a busy shopping centre, All-In hotels, apartments for travel in complete freedom, a hotel in the centre of Barcelona and many more. Our special packages, including the Wellness Spa, Weekend-Breaks, Dancing, Carnival and gala dinner with live orchestra in the Palas Atenea Room offer a unique variety of activities for all the family.
Contact Data: Constantí Ribalaigua, 7 Rafael Gràcia, 17310 LLORET DE MAR rgracia@guitarthotels.com Phone: +34 972 346 054 Fax. +34 34 972 363 512
No. 15
Catalan Tourist Board
No. 16
The Catalan Tourist Board is the official promotional body that works in the search for the maximum level of collaboration among all Catalan stakeholders linked with tourism promotion, in order to position the “Catalunya� tourist brand in the most important outgoing market. Catalonia i the Spanish leading tourist destination, and receives 26M tourists per year: with more than 13M international tourists. More information: www.catalunya.com
Contact Data: Catalan Tourist Board Mr. Jordi Secall, Director of Institutional Relations Department jsecall@act.cat Mrs. Rosalia Pont, Product Manager of Health and Wellness Tourism rpont@act.cat
Barcelona Medical Centre
No. 17
ClĂnica Aparicio - Dental Care.
No. 18
New fixed teeth in one-day procedure with no bone graft. The highest quality of dentistry while giving the utmost respect to the patient. Specialists in the rehabilitation of no bone situations by means of fixed teeth anchored on Zygomatic implants with no bone graft surgery.
Contact Data: ClĂnica Aparicio Ronda General Mitre, 72 08017 Barcelona info@clinicaaparicio.com www.clinicaaparicio.com
Catch the opportunity of making hospital visits in Barcelona! See the offers on the following pages and make sure your registration at the reception desk of the BCM stand in the exhibition area.
HOSPITAL / CLINC VISITS EMTC 2011 General information: - FRIDAY, 29TH OF APRIL 2011 AT 17H TO 18.30 HOURS - Transfer by bus to leaving Hotel Hesperia Tower from Hospital and Hospital to Hotel. - Maximum 10 pax. for group. - Only one visit for person. - You can register at contacte@bcm.es and at the stand of BCM in the exhibition area
CENTRO MÉDICO TEKNON www.teknon.es
Teknon offers comprehensive health care services in an environment where personalized care predominates thanks to the latest technologies in every single area of patient care. Our goal is to meet any health needs our patients may have with the utmost priority, in an adequate way while respecting patient dignity through state-of-the-art technologies, techniques and best-in-class professionals.
HOSPITAL QUIRON www.quiron.es
Grupo Hospitalario Quirón has seven general hospitals in Barcelona, Madrid, Malaga, San Sebastian, Valencia, Vizcaya and Zaragoza. All centres are equipped with the most advanced equipment in diagnosing, treating and telemedicine. Some highlights: 2.700 employees, 917 hospital beds, 104 ICU beds, 103 operating theatres and 537 surgeries.
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
HOSPITAL / CLINC VISITS EMTC 2011 General information: - FRIDAY, 29TH OF APRIL 2011 AT 17H TO 18.30 HOURS - Transfer by bus to leaving Hotel Hesperia Tower from Hospital and Hospital to Hotel. - Maximum 10 pax. for group. - Only one visit for person. - You can register at contacte@bcm.es and at the stand of BCM in the exhibition area
HOSPITAL SANT PAU www.santpau.es
Hospital de la Santa Creu i Sant Pau is a high com-
plexity hospital which dates back six centuries, making it the oldest hospital in Spain. Healthcare is centred on Barcelona but extends to the rest of Catalonia. The centre plays a prominent role in Spain and is internationally renowned. In the field of research, Hospital Sant Pau is one of the most prominent centres in Spain, as can be appreciated from the volume of papers published and their input factor, the number and quality of projects which receive funding and the grants awarded.
CLĂ?NICA APARICIO www.clinicaaparicio.es
Center of Minimumly Invasive odontolgy. The highest quality of dentistry while giving the utmost respect to the patient. Specialists in the rehabilitation of no bone situations by means of fixed teeth anchored on Zygomatic implants with no bone graft surgery.
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
FUNDACIÓ PRIVADA INSTITUT DE NEUROREHABILITACIÓ GUTTMANN
No. 19
The leading hospital in the medical treatment, surgery and full rehabilitation of patients with spinal cord injury, acquired brain damage or any other serious neurological disability. Its goal is to provide the most comprehensive, customized and specialized medical and rehabilitation care at the highest human, scientific and technical level. Its modern facilities, a team of nearly 400 practitioners and a record of 11,000 patients treated make Institut Guttmann into one of the most advanced, world-class hospitals of its kind in Europe. It’s a private, community beneficial, nondenominational, non-profit making organization resulting from the commitment to solidarity of Catalan people, faithful to the principles of humaneness and to a holistic approach to the individual, governed by its foundational plans as collected in its By-laws, championed by the Trust, supervised by the Regional Government of Catalonia’s Board of Foundations.
Contact Data: gerencia@guttmann.com edalmau@guttmann.com
CENTRO DE OFTALMOLOGÍA BARRAQUER In May 2011 the new Clínica Diagonal will open its doors. In Esplugues de Llobregat, 5 minutes away from Barcelona, the new facilities will have 80 rooms (7 suites), 6 ORs, ICU, emergency area, ambulatory oncology, IVF, NMR, Scanner, endoscopy unit, OBGYN and all medical specialties: “The Clinic for the family”. CHIEF DIRECTOR: Professor Joaquín Barraquer Moner, MD MEDICAL DIRECTOR: Rafael I. Barraquer Compte, MD Elena Barraquer Compte, MD
Contact Data: Muntaner, 314 08021 Barcelona Tel. + 34 932 09 53 11 Fax. +34 932 00 24 69 e-mail: info@barraquer.com web: barraquer.com
No. 20
IMOR Institut Mèdic d’Onco-Radioterapia
No. 21
IMOR (Institut Mèdic d’Onco-Radioteràpia) is a specialized center in brachytherapy and radiotherapy which is dedicated to attending Oncological patients. Its objective is to give quick and personalized care, offering the most innovative medical technology with a team of prestigious specialists in radiation oncology. IMOR is pioneer in the treatment of prostate cancer with brachytherapy.
Contact Data: Mariángeles Tapia Soler Escoles pies, 81 08017 Barcelona mtapia@imor.org Phone: + 34 93 253 16 70
Grup Soteras – Hotels, Restaurants & Congress Center
No. 22
GRUP SOTERAS, considered one of the finest hotel and restaurant on the Barcelona Coast, has its headquarters in the town of Castelldefels, a coastal city with more than 6 km wide beaches and excellent tourist infrastructures.Only 15 minutes from downtown Barcelona and 5 minutes from the International airport. Grup Soteras stands out as an exceptional option for holidaymakers, family, sports, gastronomic, cultural and especially business tourism, providing for it over 40 meeting rooms and a magnificent convention center.Our hotel properties offers a wide range of possibilities with three 4 star category hotels and one of 3, along with a high degree of restoration both in Castelldefels and in the city of Barcelona, where we have 3 restaurants.
Contact Data: Joan Carreras General Sales & Marketing Director Phone: +34 93 665 12 50 e-mail: comercial@grup-soteras.com www.grup-soteras.com www.palaciodecongresoscastelldefels.es
Clínica Diagonal
No. 23
In May 2011 the new Clínica Diagonal will open its doors. In Esplugues de Llobregat, 5 minutes away from Barcelona, the new facilities will have 80 rooms (7 suites), 6 ORs, ICU, emergency area, ambulatory oncology, IVF, NMR, Scanner, endoscopy unit, OBGYN and all medical specialties: “The Clinic for the family”.
Contact Data: Marta Ibarz (Directora de Comunicació) Mª Carmen Araguás (Assistant Comuniació):mcarmen.araguas@fiatc.es Phone +34 93 205 32 13
Treatment Abroad
No. 24
Treatment Abroad (www.treatmentabroad.com) is the leading online resource for medical tourism. Patients benefit from independent and impartial advice and can explore the options available for cosmetic surgery, dentistry, infertility treatment and hospital treatment in over fifty countries worldwide. Destination guides, price comparisons and the free to download “Guide to Medical Tourism” help patients to make an informed choice of healthcare provider overseas. If you are seeking to attract medical tourists to your healthcare service facility, then promoting your services on Treatment Abroad is an attractive option that delivers the best return on your online marketing investment. Treatment Abroad is owned and managed by Intuition Communication who run 19 specialist medical portals, including International Medical Travel Journal (www.imtj.com), DoctorInternet (www.doctorinternet.info and www.doctorinternet.ae) and Private Healthcare UK (www.privatehealthcare.co.uk). The Intuition sites attract over seven million visits from potential patients each year.
Contact Data: Phone: +44 (0) 1442 817817, Fax. +44 (0) 1442 817818 sales@treatmentabroad.com, www.treatmentabroad.com Treatment Abroad Intuition Communication Ltd 3 Churchgates, Wilderness Berkhamsted HP4 2UB, United Kingdom
Nazounki
No. 25
Our team takes care of all your administrative and logistics concerns allowing you to focus only on your recovery. Our internal Medical Committee is in permanent communication with the specialist in charge of your medical treatment in order to make sure that you are provided the best cares. Our network of over 400 selected highly specialised physicians in Europe, USA and Thailand, all linked by the latest ICT tools, entitles you to benefit from the best, including pre-diagnosis or second and third diagnosis if necessary. With Nazounki, you have a parent belonging to the medical board wherever your medical fate is decided.
Contact Data: Tel. +33 (0)147 89 33 15, Fax. +33 (0)147 89 34 51 E-mail : info@nazounki.com 130 - 132 rue de Normandie 92400 Courbevoie (Paris La DĂŠfense)
Lufthansa German Airlines
No. 26
Lufthansa German Airlines, a Star Alliance member, is a leading premium carrier offering services to a network of approximately 200 destinations in more than 80 countries around the world. Lufthansa actively partners with accredited healthcare facilities and facilitators through its Global Healthcare Program to offer patients affordable and - most importantly - flexible travel options to receive treatment worldwide. Lufthansa also offers a portfolio of Medical Services including an onboard oxygen system, stretcher transport and Lufthansa’s industryleading Patient Transport Compartment, a flying intensive care unit designed to transport the most critical patients.
Contact Data: Scott Lantz Business Development Lufthansa German Airlines FRA XV/J Lufthansa Aviation Center, Building 366, C3.736, Airportring 60546 Frankfurt Germany E-Mail: Lufthansa.Mobility@dlh.de
Fortis Healthcare India Limited
No. 27
Fortis Healthcare Limited, incorporated in 1996, is India’s fastest growing and among its largest healthcare providers. Founded by the visionary business leader, the Late Dr. Parvinder Singh, the architect of Ranbaxy Laboratories, Fortis Healthcare is a manifestation of his vision “to create a world–class integrated healthcare delivery system in India, entailing medical skills combined with compassionate patient care.” Fortis Healthcare Limited is guided by the singular vision to be a globally respected healthcare organization known for its clinical excellence and distinctive patient care. The mission is to deliver quality healthcare through clinical excellence, technology, research and patient care. Starting with its first hospital in 2001, Fortis Healthcare Limited today has a network of 53 hospitals with an 8000 bed capacity. The Fortis network has a large number of international accreditations, including four JCI (Joint Commission International) and seven NABH (National Accreditation Board for Hospitals) certifications. The network includes multi-specialty hospitals and super-specialty centers that provide comprehensive tertiary and quaternary healthcare to patients across specialties such as Cardiac care, Orthopedics, Neuro sciences, Oncology, Renal care, Gastroenterology and Mother & Child care. Fortis Healthcare runs one of the largest Cardiac programmes in the world. Contact Data: Dr Jyotsana Mal Fortis Healthcare Limited Escorts Heart Institute and Research Centre Okhla Road New Delhi- 110025 www.fortishealthcare.com Tel: +91 11 26825442, Mobile: +91 7838133485
Elite Bag We are a company consolidated in the sector of Health-care and Medical Equipment, being a reference for over a decade in the Design and Manufacture of Briefcase and Bags for professionals.
Contact Data: JOSE MARIA GONZÁLEZ LEGORBURU MARCO ABADÍAS BAETZ
No. 28
Sphera International
No. 29
Sphera International is a multinational company that specializes in offering a full range of services to the clients engaged in health travel with a strong emphasis on our client's safety and comfort. Our medical travel destinations are Spain, USA and Brazil Sphera services: - Full assistance for hospital, surgery planning and budgeting - Arranging consultations and exams - Airport reception and local transfer, Home care services - 24/7 support services - Bilingual staff - Hotel reservations - Tourism planning: resorts, shopping, restaurants, shows - Companion activities We take care of our clients so they can focus on what is most important: the medical procedure and the recovery process. Contact Data: Info@spherainternacional.com c/Galileo 303-305 4 Planta 08028 Barcelona Office: +34 93 4677723
Gran Canaria Spa, Wellness & Health Association
No. 30
The Spanish Island of Gran Canaria is fast establishing itself as one of Europe’s leading wellness and medical tourism destinations, offering world class facilities and technology to treat a vast range of ailments at an affordable cost. The Gran Canaria Spa, Wellness & Health Association has brought together the top spas, medical and recuperation facilities on the island to arrange the very best bespoke wellness and medical holiday packages to suit the individual needs of international travellers. Famed for its healthy microclimate averaging 24 degrees all year round and its purifying natural mineral waters and Aloe Vera, Gran Canaria is an ideal destination to combine surgery, post operative recuperation and holiday relaxation, just a short flight away from Europe. www.grancanariawellness.com
Contact Data: Gran Canaria Spa, Wellness & Health Association Yazmina Cabrera Hernández, Assistant Managing Director - Marketing & Communication Mail: yazmina@grancanariawellness.com, Tel.: +34 608 722 408c/ Pedro de Vera, 36, 4ºA 35003, Las Palmas de Gran Canaria Gran Canaria, Canary Islands, SPAIN T: +34 928 36 75 08 E: info@grancanariawellness.com
Grand Resort Bad Ragaz - Medical Health Center The Leading Medical Health, Spa and Golf Resort in Europe offers a unique combination of luxury hotel facilities, fine food, wellbeing with its own thermal spa water, health, business and golf. The Medical Health Center offers Medical expertise of the highest order in a 5*atmosphere for the following competencies: - Movement & sport (with the Swiss Olympic Medical Center and a Medical Golf Clinic) - Rehabilitation / after surgery care - Vessels - Nutrition, Weight reduction & diet - Medical Laboratory and Radiological Institute - Rheumatologie - Dermatology & med Skin Care
Contact Data: Grand Resort Bad Ragaz Daniela Krienb端hl Sales Manager To B. Wellbeing & Medical Health Product Manager Medical Health Center Daniela.krienbuehl@resortragaz.ch +41 81 303 27 04 www.resortragaz.ch
No. 31
T&T EXECUTIVE S.A. General Tourism & Public Relations
No. 32
Our company has been established in 1996 in Athens, Greece and is active in Business and Corporate Travel Medical and Health Travel, Webcasting programs, Event Management Bonus & Incentive Trips. We are certified by IATA on tickets issuing and we are also certified with ISO 9001:2008 Interests: we look for Corporate Accounts and Travel companies interested to organize events in Greece. Additionaly, we are highly interested for Travel companies working on the Medical and Health Tourism and Travel for incoming guests to Greece for Dialysis Treatments and cosmetic surgery. Contact Data: T&T EXECUTIVE SA Andonia Epifani tnt@tntexecutive.gr tel: +30 210 8055393 fax: +30 210 6984294
No. 33 As one of the pioneers of medical tourism we started in 2007 to build the most comprehensive and first multilingual hospital guide worldwide. hospitalscout.com is definitely the best place if you want to promote your hospital, region, treatments and services for patients from abroad. And it is really easy to use! With over 10 years of experience as one of the market leaders in hospital directories in Europe, we know what it takes to make our clients really successful. Together with them we seek to foster the development of medical tourism on a global scale. Our goal is to increase the transparency of medical tourism for international patients. With this clear vision we support our clients to be more successful. In fact, we have spoken to people from more than 100 nations all over the world to get detailed information about their health care systems and their activities concerning medical tourism and travel health. Due to thorough field research that we pursued partly with our own editorial staff (e.g. in China we researched details about approx. 10,000 hospitals) we cover hospitals that are not listed anywhere else. Our intent is to follow a holistic approach in integrating all countries in the world. Welcome to hospitalscout.com, the most comprehensive hospital directory in the world Contact Data: hospitalscout.com VIVAI Software AG Betenstr. 13-15 D-44137 Dortmund Germany
Phone : +49 (231) 91 44 88-76 Fax: + 49 (231) 91 44 88-88 E-Mail: david.fickeisen@hospitalscout.com www.hospitalscout.com
Enterprise Lithuania
No. 34
The main Lithuanian governmental institution responsible for the promotion of exports of Lithuanian goods and services representing delegation of Lithuanian medical sector. Providing information on all Lithuanian medical institutions to foreign customers; Searching for matching business partnerships between Lithuanian and foreign business; Organising incoming/outgoing trade missions and contact fairs; Planning and implementing international business promotion projects. Lithuanian medical care is attractive destinations for:Highly skilled doctors and nurses, Good infrastructure, Competitive prices, High hygiene and customer service standards,Short flights from Europe, Safe and friendly atmosphere
Contact Data: Lina Sarkaite, Project Manager l.sarkaite@enterpriselithuania.com www.businesslithuania.com
Ferrer Internacional
No. 35
Ferrer inCode is a company which has emerged from the strategic alliance between Ferrer and Gendiag. Ferrer is a group of companies in the pharmaceutical, food and chemistry fields. Gendiag is a biothechnology company made up of a multi-disciplinary group of professionals dedicated to the research and development of diagnostic systems. Ferrer inCode’s goal is to offer personalized medicine services that make it easier for health professionals to make decisions on disease prevention. In so doing, it contributes to the improvement of the therapeutic targets of treatment and, consequently, on the quality of life of patients whose pathologies have a major impact on the health system.
Contact Data: Mr. Manuel Brescó – Product Manager Ferrer inCode, S.L.
MALAYSIA HEALTHCARE TRAVEL COUNCIL
No. 36
Malaysia Healthcare Travel Council (MHTC) was established by the Government of Malaysia to formulate strategic plans for promotion of healthcare travel services and to spearhead the promotional activities for Malaysian healthcare travel industry. Serving as a focal point on all matters relating to healthcare travel, MHTC works closely with the Association of Private Hospitals of Malaysia (APHM) and all relevant government agencies and private bodies in ensuring quality care and facilitating smooth entry for our healthcare travellers. MHTC uses the “Malaysia Healthcare” brand in its promotional activities and carries it’s website at www.myhealthcare.gov.my to assist visitors with all relevant information needed.
Contact Data: Dr. Mary Wong Lai Lin Chief Executive Officer Malaysia Heathcare Travel Council Ministry of Health Malaysia tel: 603-88834419 fax: 603-88880643
e-mail: marywll@moh.gov.my
The Mercury Healthcare Companies
No. 37
Established in 2003, Mercury Healthcare is a vertically integrated company that includes a large global healthcare provider network and a consultancy to assist providers for readiness for medical tourism, international hospital accreditations, and insurance reimbursement. The company has offices in USA, UK, EU, MENA, East Africa and Latin America. Mercury Healthcare coordinates globally integrated continuity of care, travel assistance, health travel logistics, and medical tourism services to more than 3 million members of its Global Access Passport™ program. The network is offered to employers, insurers and individual consumers as an alternative to local and regional care. It is particularly effective in coordinating expatriate care for employees in host countries where access to tertiary care and specialized diagnostics is limited or inaccessible. The network spans more than 40 countries including several university-affiliated and private centres of excellence in the USA. Included are more than 200 hospitals, 54,000 pharmacies, 500 diagnostic imaging centres, dialysis centres, 3900 clinical laboratories, 65,000 physicians, medical spas, and water-based spas. The network is marketed to clients by over 4600 brokers and health benefits agencies in the US and abroad. Contact Data: Maria K Todd, MHA PhD mtodd@mercury-healthcare.com +1.718.802.3225 Headquarters: 600 17th Street, Suite 2800 South Tower Denver, Colorado USA 80202
Reid´s Palace Hotel
No. 38
It is over a hundred years since William Reid opened the famous Reid’s Palace Hotel in Madeira, frequented by the likes of George Bernard Shaw and Winston Churchill. All 128 Bedrooms and 35 Suites have balconies or terraces with Atlantic or harbour views. A member of the Leading Hotels of the World, the hotel´s elegant interiors include 5 restaurants and lounges, as well as 6 meeting rooms hosting up to 150 Delegates. Leisure facilities include two heated pools, a refreshing tidal pool with private jetty, 2 tennis courts, a Spa with treatments from Ytsara, Aromatherapy Associates, LaStone and La Prairie as well as a State-of-the-art Fitness Centre.
Contact Data: Elsa Lima, International Sales Manager Reid's Palace Hotel Estrada Monumental, 139 9000-098 Funchal, Madeira Portugal email: elsa.lima@reidspalace.com Tel: +351 291 71 71 61, Fax: +351 291 71 7164 www.reidspalace.com
No. 39
MOOLCHAND HEALTHCARE
No. 40
As one of India’s foremost names in healthcare, Moolchand has been setting standards for the past half-century. We are proud to be in the league of world’s leading hospitals who share the prestigious Joint Commission International (JCI) accreditation. Moolchand is India's First JCI (Joint Commission International) and Comprehensive NABH (National Accreditation Board for Hospitals and Healthcare Providers) Accredited Hospital. Moolchand Blood Bank is the first in India to receive the NABH accreditation (along with 3 others). Other accreditations and certifications include NABL (National Accreditation Board for Testing and Calibration Laboratories)- Indian equivalent to CAP, ISO (International Organization for Standardization) 9001:2000, ISO 27001 (for information security) and ISO Platinum. Another milestone in our quality journey is the IMC Ramakrishna Bajaj National Quality Award 2010 (an equivalent to the Malcolm Baldrige National Quality Award, USA) in Outstanding Achievements in Healthcare category. We are winners of the International Asia Pacific Quality Award 2010 for Quest for Excellence in the Healthcare category (modeled on the Malcolm Baldrige National Quality Award, USA). Contact Data: Mr. Vibhu Talwar, Group COO, Moolchand Healthcare Group Lajpat Nagar III, New Delhi – 110024 T +91 11 4200 000, E vibhu.talwar@moolchandhealthcare.com Ms. Ojaswini Kapoor, J. Assistant Manager – Corporate Communication M +91 98110 44506, E travel@moolchandhealthcare.com
No. 41
Exhibition Floor Plan Locations for B2B Meetings
Each number on the floor plan is showing a stand number. The stand numbers can be found on the table of the exhibitor. To each table there will be 3 meetings couples allocated at the same time. The meeting timetable is shown below. Please follow the instructions of your meeting plan which you have created with the scheduler system before.
Day
Time Slot
Meeting 1
28 April 2011
Meeting 2
28 April 2011
Meeting 3
29 April 2011
Meeting 4
29 April 2011
11:10 – 11:25 15:45 – 16:00 16:00 – 16:15 16:15 – 16:30 10:30 – 10:45 10:45 – 11:00 11:00 – 11:15 14:00 – 14:15 14:15 – 14:30 14:30 – 14:45 14:45 - 15:00 15:00 – 15:15 15:15 – 15:30 15:30 – 15:45 15:45 – 16:00
In case you have difficulties in finding the right location, please ask the hostesses around. They will guide you to the location. The rooms Sears/Pisa and Petrona`s/Liberty are served also by hostesses to help you to find the right place.
Only Meeting 4
Central Exhibitor Area
Only Meeting 4
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Welcome Reception on 27th April, 20:00 h In the splendid museum of our sponsor CosmoCaixa The museum of CosmoCaixa will host us in the area of the "pendulum". There is a huge Foucault pendulum, making visible and reminding us that the world is turning continuously. The whole area is a very special museum about physics and nature, stimulating our thoughts about the basic principles of life which lead to social values. To understand this unique phyilosophy you must not be born in Catalonia: you come as a lamb and go as a lion... We think that this evening will perfectly introduce us to the world of innovation and bring us closer to an understanding of basic values again. Do not miss this extraordinary experience and make sure your presence for warming up and networking. We are very grateful to the owners and decision makers of CosmoCaixa that we were selected to receive this special invitation which is an exemption. It is an honour and obligation at the same. The Amazonas rainforest is a breathtaking experience. For the protection of the animals it is forbidden to make noise or to use flash photography. We expect around 250 guests for this unique evening event.The Welcome Reception will remind us that we are in a connecting business: bringing different worlds together...
Gala Dinner on 28th April, 20:00 h in the historic ambiente of Casa Llotja de Mar— sponsored by the Chamber of Commerce The present Casa Llotja de Mar was built in the 18th Century on top of the old Medieval building, one of the best examples of two-storey civil Gothic architecture in the Mediterranean. The Neoclassic construction has a height of 22 metres and each of the facades os topped by a pediment distributed according to the importance of the street overlooked by the facade when it was built. Today, it is the corporate headquarters of the Official Chamber of
Commerce, Industry and shipping of Barcelona. EMTC 2011 has been granted the honour of having the Gala Dinner on 28th evening in these extraordinary rooms. We expect more than 250 guests coming to this event, where you also will meet the Barcelona business society. We will seize this opportunity to arrange a special evening of social networking for the participants.
Make sure you have ordered your Gala Dinner ticket in time. European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Welcoem Reception and Gala Dinner Transfers Find below in the picture the pickup point at Plaza Catalunya for participants who want to join the Welcome Reception or the Gala Dinner and do not depart directly from the Hesperia Tower Hotel. A conferenc ebus is waiting for you in front of the Hard Rock Cafe and departs from Plaza Catalunya for the Welcome Reception at 19:45 h. For the Gala Dinner there will be several buses passing the pickup point from 19:30 h on with destination Llotja de Mar, the venue of the Gala Dinner. In case you miss the buses, you can always coem by taxi. Show the addresses below.
CosmoCaixa Museum Isaac Newton, 26 08022 Barcelona
All transfers will start at 19:15 h from the Hesperia Tower Hotel to both destinations on 27th and 28th evening.
Gala Dinner:
There is a pickup point in the city center at Plaza Catulunya.
Welcome Reception:
Llotja de Mar Passeig d'Isabel II, 14 08003 Barcelona
Medcon Oman & Mexico International Health Travel Congress are conference partners of EMTC2011 MEDCON is Oman’s premier international medical and healthcare exhibition, showcasing the Major sectors which are: Medical tourism & treatment abroad and Hospital equipment & technology. DATE: 10 -12 MAY 2011-Oman www.alnimrexpo.com/medcon
Opportunities for US Insurers: Connecting with Quality Hospitals in Mexico. Recognizing the growing US and Canadian consumer demand for safe, quality and affordable healthcare, a private–public collaboration is showcasing health travel opportunities in Mexico. An International Medical Tourism Congress and Expo focusing on Mexico as a medical destination will be in Puerto Vallarta on August 24-26, 2011 (www.congresodeturismomedico.com).
The primary goal for this year’s Summit Agenda is to move the industry forward in a positive direction by covering new topics with leading expert speakers. The theme this year will be “Progress in Motion”. The Summit will focus on creative strategies and techniques to improve your business. Industry leaders and Practitioners from around the world will be there to participate in select round table discussions which enable the exchange of ideas and knowledge together with identifying potential future business. www.ebysummits.com 25th to 26th May, 2011
European Medical Travel Conference 2011 27 - 29 April 2011 in Barcelona - www.emtc2011.com
Speak with our representatives and visit us in the E.C.H.O. lounge in the exhibition area of the conference.
E.C.H.O.
Board of directors: The Board of directors will consist of representatives of all aspects of cross border healthcare such as private and statutory cost bearers, service providers, European, national and regional bodies, scientists, patient relations and two members of the executive committee. Executive committee: Jane Billinghurst-Urresti
Join us support the development of cross-border healthcare in the EU
Martina Todchuk Dr. Uwe Klein
Michaela Seebacher Keith Pollard Contact: Martina.todchuk@echoeuropeanhealthcare.com
www.echo-europeanhealthcare.com
European Medical Travel Conference 2011 in Barcelona 27 - 29 April 2011 The future official event of E.C.H.O.