Innovative knowledge management and new leadership approaches LGBT-Friendly Ljubljana 78 Submitted by the Municipality of Ljubljana (SI) The Future Education Vision of Reykjanesbaer Town 79 Submitted by the Reykjanesbaer Municipal Education Office (IS) Sprouts of Karşıyaka 80 Submitted by the Karşıyaka Municipality (TR) Improved Customer-Oriented Policing in an Age of Austerity 81 Submitted by the Garda Síochána Division of Dublin North Central Police Service (IE) The Potential Profile 82 Submitted by the Ikast-Brande Municipality (DK) Sound public finance New Sustainable Management Model – Street Cleaning Services and Solid Waste Collection Submitted by the Public Sanitation and Environmental Protection Municipal Limited Liability Company, Seville (ES)
83
European/National/Regional administrative level Effective engagement by government with stakeholders FremKom – Future Competencies in Northern Jutland 87 Submitted by the North Denmark Region Venue and Information 88 Submitted by the Swedish Social Insurance Agency Green Deal Approach in the Netherlands 89 Submitted by the Dutch Ministry of Economic Affairs Climate-Proof Water Management: Social Dialogue and Regional Participation 90 Submitted by the Hollands Noorderkwartier District Water Control Board (HHNK) (NL) Room for the River 91 Submitted by Rijkswaterstaat, the Directorate-General for Public Works and Water Management (NL) River Bed Vegetation Map 92 Submitted by Rijkswaterstaat, the Directorate-General for Public Works and Water Management (NL) Maritime Analysis and Operations Centre - Narcotics (MAOC-N) 93 Submitted by the Maritime Analysis and Operations Centre - Narcotics (MAOC-N) (PT) New service delivery approaches BQ-Portal – The Information Portal for Foreign Professional Qualifications 94 Submitted by the German Federal Ministry for Economic Affairs and Energy ALF (Child Benefit without Application) 95 Submitted by the Austrian Federal Ministry of Finance (BMF) NetRegs 96 Submitted by the Scottish Environment Protection Agency (UK) Domain-Transcending Standardisation with Standard Business Reporting (SBR) 97 Submitted by Logius, the Digital Government Service of the Dutch Ministry of the Interior and Kingdom Relations The Citizen Portal 98 Submitted by the Portuguese Agency for Administrative Modernisation (AMA) The Citizen’s Guide of the Region of Epirus 99 Submitted by the Region of Epirus (GR) Justice 3.0 / eJustice 100 Submitted by the Austrian Federal Ministry of Justice
List of Best Practice Projects 7