Asking ‘IT’: June 2009 Issue

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TECH TRENDS There are two aspects to it - one is the return-on-investment, and other is the total-cost-of-ownership. As regards the former, it can be readily realised as the enterprise spends sometime working on the mobile platform. The work efficiency, performance and

About Motorola FR68 & FR6000

service quality can be dramatically improved over a relatively short period of time. In terms of the later, we have the same architecture across our product line which ensures the availability of all products. It’s a very important aspect because ours

are consumer-based devices which can’t be phased out, as enterprises make a long-term investment on them. We also ensure stability of the platform and its reliability by providing superior services to our customers.

CASE STUDY: The Sir Run Run Shaw Hospital in China Saves More Lives with Motorola Mobility Solution The Sir Run Run Shaw Hospital is a modern hospital ranked amongst the best in China and co-managed by the Medical Centre at Loma Linda University in California. Realising the fact that a hospital’s information system is what allows them to deliver the highest level of service, it undertook the task of upgrading and modernising its IT infrastructure by deploying Motorola’s high-performance wireless medical system that can integrate its existing information systems and bring seamless, real-time connectivity across the organisation.

The Solution The solution includes WS5100 wireless switches, AP300 network antennae and MC50 handheld mobile terminals. The WS5100 provides powerful, centralised intelligence and management capabilities and the MC50 is an enterprise digital assistant combined with barcode scanning capabilities. It features advanced data capture, flexible voice and data communication capabilities.

The Benefits

Motorola’s FR68 Enterprise Digital Assistant (EDA) and the FR6000 rugged handheld computers (currently available only in the Asia-Pacific markets) are full-function 3.5G HSDPA/ WAN network mobile computers that offer simultaneous voice and highspeed data connectivity, and GPS navigation. The devices also offer expanded levels of enterprise-class features in a highly compact form factor and ergonomics best suited to the needs of Asian users. Additional functionalities include high resolution 3.2 mega pixel auto-focus color camera, and optical character recognition (OCR) functionality in the FR68, and 1D laser scanner, plus additional connectivity through wireless LAN (WLAN), Bluetooth® and IrDA. Powerful computing capabilities enabled through the Marvell XScale PXA312 624MHz processor and Microsoft® Windows® Mobile 6.1 operating system in the devices ensure ease of integration with existing enterprise infrastructure, enhanced security features, a flexible development platform and improved mobile messaging – all in a single device.

With wireless LAN covering the entire hospital the medical staff can now access the information system from anywhere in the building. Doctors and nurses just need to scan a patient’s barcode wristband with the MC50 which identifies them immediately and retrieves their medical history automatically. The medical and nursing staff can now work beside the patient’s bedside, giving them more attention while at the same time ensuring safe and accurate treatment. Doctors can now verify patient’s medical information real time, right by the patients’ bedside and take prompt decisions based on patient’s immediate needs. Interestingly, some of these decisions were actually life-saving. In addition, it helps hospital staff to achieve true mobility - drug management, sample collection, blood transfusion tests, asset and material management, remote patient monitoring and nurse calls can be deployed wirelessly, increasing the efficiency rate of many common activities. From a patient’s point of view, once the admission procedures have been completed the system notifies the relevant doctor in real time, allowing for the efficient scheduling of consultations or surgery. If additional consultations are required, the wireless medical system provides an extremely convenient way of fixing the appointment. The MC50 mobile terminal instantaneously sends the information to the relevant administrative office, which will arrange for the appointment via the wireless network. In comparison to the conventional handwritten consultation slip, the electronic consultation slip greatly improves the efficiency of hospital staff.

ROI & User Feedback “A cutting edge management model and modern information management system have greatly augmented the competitiveness of the hospital. The patient satisfaction level has reached 97%. Amongst similar hospitals in China, Sir Run Run Shaw Hospital has the highest bed turnover rate and the lowest antibiotic usage rate. The average number of hospitalisation days is now only 8.95” Said He Chao. June 2009

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