Clinical systems in the Information Age: July 2008 Issue

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will also find the current cost of many of the procedures and treatments offered at BMC, and can begin a dialogue with the hospital and even schedule an appointment to explore the various options available. One of the key features of the website is the ‘Find a Doctor’ program, which enables users to search for physicians by area of specialisations, read a brief biography and schedule a consultation. Emergency Services Bangkok Hospital provides 24hr emergency room facilities with physicians specialising in advanced and Critical Care. The well-trained and experienced staffs are experts in emergency care. They also have a ‘medevac’ service for first aid and patient evacuation using:  Motorlance: The motorcycle ambulance is the hospital’s innovative solution to cope with Bangkok’s heavy traffic, whereby a doctor or paramedic is sent by motorcycle to provide medical support to patients in need of immediate care, before the ambulance arrives.  Ambulance: A fleet of 10 ambulances includes Thailand’s only specialised Cardiac Care ambulance.  Mobile CCU, which provides:  special equipment to reduce cardiac pumping load in state of shock, heart failure, severe anginal (chest) pain, and refractory ventricular arrhythmias.  high-energy electrical conversion of life-threatening cardiac arrhythmias. Monitoring heart rate, rhythms, respiration, and oxygen saturation in the blood, systemic and intravascular blood pressure.  electrical stimulation in case of cardiac arrest, or severe bradycardia (slow heart rate).  respiratory support via use of respirator in case of insufficient respiration or respiratory failure.  echocardiography to examine heart muscle function and heart valves. Precise and accurate intravascular access.  specialised physician, and well-trained medical personnel in coronary emergency care and transportation.  special service CDMA network system to facilitate emergency situation. The CDMA links to hospital’s patient record, database system, and consultation. So, while the patient is still in Mobile CCU, the cardiologist at the hospital can arrange for immediate interventional coronary procedure, such as coronary 22

angiography, cardiac catheterization, balloon angioplasty or bypass surgery if indicated. Helicopter Emergency Medical Service (HEMS): Bangkok Hospital Medical Center in association with Bangkok Airways (PG) now offers the first Helicopter Emergency Medical Service (HEMS) in Thailand. BMC is the flagship hospital in the Bangkok Dusit Medical Services group of hospitals and this new service links the hospitals even closer together, enabling patients to be transported from almost any location in South East Asia to any of the hospitals in the group.

The BMC Helicopter Emergency Medical Services (HEMS) was inaugurated in September 2007 as the first commercially life-saving certified HEMS ever offered in South East Asia. This helicopter has the capability of both day- and nighttime flights including poor weather conditions. Installed on-board with certified Advanced Life Support equipment and attended by certified aviation medicine doctors and certified flight nurses. All medical crewmembers are highly skilled in acute care of trauma, cardiac, neonatal, obstetrics, paediatrics, burn care, and emergency cases. The service provision includes on-site patient medical treatment and patient stabilisation, air ambulance of point-to-point patient transfer, and medical logistics of equipment/supplies and personnel. Territories of operations cover all provinces in Kingdom of Thailand and neighbouring Indochina counties including maritime areas. www.ehealthonline.org


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