BUSINESS SUCCESS
35 YEARS OF GROWTH
Let success be your noise There’s no denying that summer tends to lift everyone’s spirits. The days are warmer, the sun shines brighter, and there’s a lot to look forward to. This year, Woodbank Office Solutions has even more reason to celebrate - JANET BOWDEN, founder and managing director, talks to us about 35 years in the print industry
Congratulations on 35 years in the print industry. First, we’d love to hear about how you’re going
has allowed me to build and sustain great relationships with our suppliers, manufacturing partners and our customers. But I never
to be celebrating with the team! How will you be
forget that every day is a school day, and you never stop learning.
Thank you. It’s hard to believe we’ve been doing this for 35 years.
Can you tell us a little more about some of changes, challenges
marking this milestone?
We’ll celebrate in several ways over the next 12 months. We’ve
and events that have most surprised you during your time in
already booked our annual party which we always have at Christmas,
the industry? How did they change your perspective?
and as we’re a family, it includes every employee, their partners and
Over the years, printer functionality hasn’t dramatically
our suppliers. There will also be a few other surprises throughout the
changed. Yes, we’ve moved from analogue to digital, yet businesses
year, but I don’t want to give the game away!
still want to print, copy and scan. Print quality and reliability have hugely improved, and the introduction of integrated software has
What do you think is the secret to longevity in
the business world, and how have you applied this
advanced significantly. I’d say the challenge for us as an industry is how we deliver solutions for today and tomorrow’s office
to your own professional journey?
environments. It’s so much more than simply selling a printer. You
Basically, hard work. Then I’d say stability, quality of service and
are a consultant looking after the office technology, document and
consistency. Our 29-year partnership with Konica is proof of that, and
data management needs of your customer, not just for today but
as a leader, being hands on and staying involved with your business,
for the future. Has my perspective changed? To be honest no, it’s all
customers and the people that work with you is very important. This
about delivering what you promise.
[18] SUMMER 2024
www.dealersupport.co.uk