Page 14A – Thursday, April 11, 2013 – Forest Lake Times
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PROGRESS
Forest Lake resident brings auto glass shop to Broadway glass industry for 16 His business, loOwner of former years. cated at 1079 W. BroadBlaine business way Ave., repairs and replaces any part of a takes pride in made of glass: customer service vehicle windows, windshields, mirrors and more. If a Danielle Dullinger windshield is chipped, it Murphy News Service can be repaired, he said, and if windows are Dariush Vaziri, broken, they can owner of D’s Auto be replaced. Glass, has been D’s Auto Glass pleasantly surworks with any prised with the automobile insurwelcome he has ance company and received in Forest can assist with Lake. claims, Vaziri said. “Business is betVaziri He will even faciliter than expected,” tate a conference Vaziri said. call with an insurance After about three years company to make it simin Blaine, the Forest Lake resident moved the shop pler and convenient for here last September. He customers. “Not too many placexpected business to be es do that,” Vaziri said. slow for at least a year, “Other businesses ask a but that is not the case. The Chicago native lot of questions, and that has been in the auto can be confusing.” This method seems to
Photo by Clint Riese
Dariush Vaziri enjoys running his auto glass shop, which he moved here from Blaine last fall. work for Vaziri because D’s was recently accredited by the Better Business Bureau. Being a BBB accredited member means the business is able to receive an independent rating based on the number of complaints a business
has received. D’s Auto Glass has a rating of A-, with its only detraction coming from its status as a new business, the site said. Being accredited is important to Vaziri. “That means credibil-
ity,” he said. Vaziri is currently relying on word-of-mouth, referrals, recommendations and advertising to help his business grow. The shop can be reached at 651-464-1213. For more information,
see www.autoglassds. com. Murphy News Service is part of the University of Minnesota’s School of Journalism & Mass Communication.
Trauma scene cleanup company an ally in trying times
Photo by Clint Riese
Bio-Tec Emergency Services Vice President Adam Backstrom oversees an office of about a dozen employees in Forest Lake. The company specializes in cleaning up after crimes and traumatic incidents, as well as home restoration. Chamber of Commerce. “We had all of our equipment out, and they were able to suit up and take some pictures,” Backstrom said. “People aren’t aware of services like this. That’s kind of
our goal, to make sure we have awareness.” Bio-Tec Emergency Services is located in Suite A at 24139 Greenway Road. For more information, see www. usacsc.com or call 888-
846-9111. Murphy News Service is part of the University of Minnesota’s School of Journalism & Mass Communication.
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lice Association and the Minnesota Coroners & Medical Examiners Association. Backstrom said potential customers also learn of companies like his through the Minnesota Department of Health. Bio-Tec is active in the Forest Lake business scene. The staff of 12 recently hosted a walk-in event for fellow members of the Forest Lake Area
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Joseph R. Fishbeck Murphy News Service When tragedy strikes, cleaning up in the aftermath can leave innocent bystanders and distraught family members with tremendous strain. Bio-Tec Emergency Services, a nationwide crime and trauma scene cleanup company based in Forest Lake, is dedicated to relieving the stress on those caught in the wake of distressing incidents. “It’s something you never want the family to have to deal with, so for us it’s nice to be able to take that emotional burden off of them,” Bio-Tec Vice President Adam Backstrom said. Bio-Tec, which came to the Forest Lake area from California nearly two decades ago, started out as a one-man operation. It has since grown to have a national presence – Backstrom estimates that Bio-Tec manages about 110 crews across the country, each one ready to jump into action at a moment’s notice. The company tracks work orders around the clock from its dispatch center in Forest Lake and sends out responders
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Based in Forest Lake, Bio-Tec Emergency Services has national presence
from the crew closest to each incident. Bio-Tec’s services are not limited to crime and trauma scene cleanup anymore. The company also works closely with banks in the area to assess foreclosed properties. Bio-Tec teams often return to those sites to perform restoration in difficult cases. Its crews are trained to restore properties following fires, water leaks and mold invasion. Such operations can be laborious and time-consuming. “Depending on the environment and temperature of the home, when you’re suited up it, can be kind of hot, and if you’re dealing with that over the course of 10-12 hours – that’s the part that’s the hardest,” Backstrom said. Bio-Tec is taking care of a number of mold restoration jobs right now, including a large project in Bloomington. Business is growing. Bio-Tec submitted project bids totaling $3.7 million in March, and that number is rising by the month. Its crews respond to about 25,000 calls per month. Currently, Bio-Tec Emergency Services’ biggest goal is making sure people in the area know that cleanup services are available. The company often receives referrals from organizations like the Minnesota Chiefs of Po-
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