Integración a Blackboard by Eric Barrios

SoftChalkâ&#x201E;˘ Blackboard Version 9.0 and 9.1 (Blackboard Learn) Integration Guide Updated March 24, 2011

Contents Introduction ______________________________________________________ 4 Types of Packaging Formats ........................................................................... 4 Methods for Putting a SoftChalk Lesson into Blackboard ..................................... 5 Check for SoftChalk Updates .......................................................................... 6 In Blackboard: Edit Mode ............................................................................... 6 Enter the Server Information _________________________________________ 7 In Blackboard: Copy the Access Code .............................................................. 7 In SoftChalk: Paste the Access Code ............................................................... 9 Publish a Lesson - Standard Zip Format ________________________________ 12 In SoftChalk: Publish a Lesson ...................................................................... 12 View a Lesson in Blackboard (Launch a Lesson) .............................................. 14 In SoftChalk: Replace an Existing Lesson ....................................................... 16 In SoftChalk: Delete an Existing Lesson ......................................................... 17 In SoftChalk: Download a Lesson from the Server........................................... 18 In SoftChalk: Open a Lesson from the Server to Edit It .................................... 20 In Blackboard: Open the Lesson in a New Window .......................................... 21 In Blackboard: Change the Default Name of the Link in Standard Zip Lesson ...... 24 Publish a Lesson – ScoreCenter Format ________________________________ 25 In SoftChalk: Assign Points to Each QuizPopper and Activity............................. 25 In SoftChalk: Publish a Lesson in the ScoreCenter Format ............................... 25 In Blackboard: Edit the Options for a ScoreCenter Lesson ................................ 29 In Blackboard: View Scores for a ScoreCenter Lesson ...................................... 30 In Blackboard: Delete a ScoreCenter Lesson .................................................. 33 Publish a Lesson - SCORM 2004 Format ________________________________ 35 In SoftChalk: Assign Points to Each QuizPopper and Activity............................. 35 In SoftChalk: Publish a Lesson in the SCORM 2004 Format .............................. 35 In Blackboard: Edit the Options for a SCORM 2004 Lesson ............................... 39 In Blackboard: View Scores for a SCORM 2004 Lesson .................................... 42 In Blackboard: Delete a SCORM 2004 Lesson ................................................. 48 Students Accessing Your Lesson ______________________________________ 50 Supported Browsers .................................................................................... 50 Check Answer and Finish Buttons .................................................................. 50 ScoreCenter Lesson Completed Screen .......................................................... 51 SCORM 2004 Flow Option ............................................................................ 52 Upload Standard Zip Format – Blackboard 9.0 ___________________________ 53 In SoftChalk: Package a Lesson .................................................................... 53 In Blackboard: Upload a Standard Zip File...................................................... 53 In Blackboard: View Your Lesson .................................................................. 58 Upload Standard Zip Format – Blackboard 9.1 ___________________________ 59 In SoftChalk: Package a Lesson .................................................................... 59 In Blackboard: Upload a Standard Zip File...................................................... 59 Upload SCORM 2004 Format _________________________________________ 61 In SoftChalk: Package as SCORM 2004 .......................................................... 61 In Blackboard: Upload a SCORM Zip File ........................................................ 62 In Blackboard: View the Lesson Scores in the Gradebook ................................. 66 Revising a Lesson after It Has Been Uploaded into Blackboard ______________ 67

In Blackboard: Remove the Lesson ............................................................... 67 In SoftChalk: Make Changes and Package the Lesson ...................................... 68 In Blackboard: Upload the Lesson ................................................................. 68 Link to a Discussion Forum within a Lesson _____________________________ 69 SCORM Issue with Blackboard 9.1 Service Pack 3 and Service Pack 4 _________ 71 Alternatives to SCORM................................................................................. 71 Help ____________________________________________________________ 72 Copyright Information ______________________________________________ 72

Introduction This guide will cover how to upload your SoftChalk lessons into Blackboard Learn Version 9.x. (This guide works for Blackboard 9.0 versions and Blackboard 9.1 versions.) [If you’re not sure if you have Blackboard 9.0 or Blackboard 9.1, please check with a technical support person at your institution. To see other Blackboard integration guides go to: http://support.softchalk.com.]

Types of Packaging Formats After creating your lesson in SoftChalk, you’ll need to decide if you want student scores automatically recorded in the Blackboard Grade Center. See the table below details. IMPORTANT: The Chrome browser is NOT supported as Chrome has issues with JavaScript. (SoftChalk uses JavaScript as part of its programming technology.) Format

Records Scores in the Blackboard Grade Center

Web Browsers Supported

Zip

Windows

Consider the zip format as a practice lesson

Internet Explorer and Firefox

(You can use the standard zip format if you are using our ScoreTracker feature within SoftChalk. For details, search on ScoreTracker within the SoftChalk User Guide.)

Macintosh

Yes

Windows

ScoreCenter (Recommended to collect scores in the Grade Center) Works with SoftChalk 6.05.04 or higher - see the section Check for SoftChalk Updates SCORM 2004 (NOT recommended if you have the ScoreCenter feature available)

Safari and Firefox

•

Set the number of attempts for the lesson

Internet Explorer and Firefox

•

Determine the grade (first score, average, most recent, or highest)

•

View detailed scoring information within the Grade Center

Macintosh Safari and Firefox

Yes

Windows

If you have Blackboard 9.1 Service Pack 3 (9.1.30151.0) or Blackboard 9.1 Service Pack 4 (9.1.40071.3), links to any SCORM content produces an error. In other words, SCORM content doesn’t work for these versions. Please see the section SCORM Issue with Blackboard 9.1 Service Pack 3 and Service Pack 4.

Internet Explorer and Firefox (Does not work for Macintosh browsers)

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Methods for Putting a SoftChalk Lesson into Blackboard IMPORTANT: As mentioned previously, if you have the ScoreCenter feature available to you, we recommend that you use this ScoreCenter format rather than the SCORM 2004 format. SoftChalk Version

Publish Method

Upload Method

SoftChalk 6.05.04 or higher

Recommended over uploading manually (fewer steps)

More steps than publishing

(We recommend getting the latest update for SoftChalk if you have any issues publishing)

ScoreCenter available

•

Upload Standard Zip Format – Blackboard 9.0

•

Publish a Lesson – Standard Zip Format

•

Updates to a version are free – see the section Check for SoftChalk Updates

Upload Standard Zip Format – Blackboard 9.1

•

Publish a Lesson – ScoreCenter Format

•

Upload SCORM 2004 Format

SoftChalk 6 (lower than 6.05.01)

Recommended over uploading manually (fewer steps)

Updates to a version are free – see the section Check for SoftChalk Updates

SoftChalk 5 Contact sales@softchalk.com to purchase a later version of SoftChalk

ScoreCenter not available

•

Upload Standard Zip Format – Blackboard 9.0

•

Publish a Lesson – Standard Zip Format

•

Upload Standard Zip Format – Blackboard 9.1

•

Publish a Lesson – SCORM 2004 Format.

•

Upload SCORM 2004 Format

Recommended over uploading manually (fewer steps) ScoreCenter not available

More steps than publishing •

Upload Standard Zip Format – Blackboard 9.0

•

Publish a Lesson – Standard Zip Format

•

Upload Standard Zip Format – Blackboard 9.1

•

Publish a Lesson – SCORM 2004 Format.

•

Upload SCORM 2004 Format

•

Upload Standard Zip Format – Blackboard 9.0

•

Upload Standard Zip Format – Blackboard 9.1

•

Upload SCORM 2004 Format

SoftChalk 4

Publishing feature not available

Contact sales@softchalk.com to purchase a later version of SoftChalk

ScoreCenter not available

More steps than publishing

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Check for SoftChalk Updates If you have SoftChalk, you can get an update for the version you have, free of charge (see below). To check your version within SoftChalk, go to the Help menu at the top and choose About SoftChalk. To check for updates within SoftChalk, go to the Help menu at the top at the top and choose Check for Updates. Notice there is a checkbox to automatically notify you of updates. (If you have difficulty getting an update, you may need to contact a technical support person at your institution who has the access permission to install software and get updates.) If you have an older version of SoftChalk and you want to purchase our current version of SoftChalk, please contact sales@softchalk.com.

In Blackboard: Edit Mode IMPORTANT: As you work through this guide, be sure to have the Edit Mode turned on within your Blackboard course. After you log into Blackboard and select a course, check the upper right corner of your screen to make sure the Edit Mode is on (see below).

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Enter the Server Information With SoftChalk 6 and higher, you can publish your SoftChalk lesson to Blackboard while you are in SoftChalk. Entering your server information within SoftChalk authenticates your access to Blackboard. Once you enter your server information, you can choose File/Publish Lesson within SoftChalk to publish your lessons to Blackboard. (This Publish Lesson method has fewer steps than packaging your lesson in a .zip format and uploading your lesson to Blackboard.) You only have to enter your server information one time for each computer that you use. (You do NOT have to do the steps below for each course; just each computer.) IMPORTANT: Your Blackboard administer must install a SoftChalk building block for the File/Publish Lesson method to work. This SoftChalk Blackboard Building Block for Blackboard administrators is found on our website at http://support.softchalk.com. (If you cannot find the SoftChalk Publish link mentioned in the following steps, please contact your Blackboard administrator to have him/her install the SoftChalk Blackboard Building Block.)

In Blackboard: Copy the Access Code 1. Log into your Blackboard account. Select your course from the My Courses list. 2. At the left, click Tools or Course Tools (see below). (If you do NOT see Tools or Course Tools, you may need to make your tools menu available under the Control Panel/Customization/Tool Availability. Scroll down to Tools Area and select all the checkboxes.)

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3. Click the appropriate link for the version of SoftChalk that you are using (see below). (You may need to scroll down to find it.) If you do NOT see the SoftChalk Publish link, please contact your Blackboard administrator to install the SoftChalk Blackboard Building Block mentioned at the beginning of this section. IMPORTANT: If you see the SoftChalk Publish with ScoreCenter link, click on that link.

4. Click Submit.

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5. After you click Submit, you should see a screen like the one below. Copy the access code. Click OK at the bottom right of the screen.

In SoftChalk: Paste the Access Code 1. Start SoftChalk. Choose File/Publish Lesson. 2. If you haven’t entered any server information, then the window should open to the Servers tab. (If you don’t see the Servers tab, then click the Servers tab at the top of your window.) Click New (see below). If the New button is disabled, then you are connected to a server. Click on the Publish tab and click Disconnect. Then click the Servers tab again.

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3. In SoftChalk 6, youâ&#x20AC;&#x2122;ll see a Server Type Selection window. Use the dropdown menu to select Blackboard. Click OK (see below).

4. Paste the access code (see below).

5. Enter a descriptive name such as Blackboard. Enter your Blackboard server address (see below). Click OK.

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6. Click the Publish tab to begin the publish process (see below).

7. Now you can publish your lesson. •

If you don’t want to collect student scores in the Blackboard Grade Center, see the section Publish a Lesson – Standard Zip Format.

•

If you want to collect student scores in the Blackboard Grade Center, we recommend using the ScoreCenter format. See the section Publish a Lesson – ScoreCenter Format.

•

If you want to collect student scores in the Blackboard Grade Center and you are unable to use the ScoreCenter format, then see the section Publish a Lesson – SCORM 2004 Format.

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Publish a Lesson - Standard Zip Format Please read Types of Packaging Formats if you’re not sure whether to use the standard zip format, ScoreCenter format or SCORM 2004 format. As mentioned previously, you must have SoftChalk 5 or SoftChalk 6 to use this method.

In SoftChalk: Publish a Lesson (If you are publishing a lesson in the ScoreCenter format, see the section Publish a Lesson – Blackboard 9.1 – ScoreCenter Format.) 1. Start SoftChalk if it is not already open. Open a lesson you want to publish (File/Open) or start a new lesson (File/New) and save this lesson. 2. If your publish window is not already open, choose File/Publish Lesson. The Publish tab at the top should be selected if you have entered server information. (If you have NOT entered server information, see the previous section Enter the Server Information.) 3. If you have more than one server, you may need to select your server from the dropdown menu at the top. Then click Connect (see below).

4. Once you connect to the server, click the + beside your course to see the folders inside your course (see below). You can also double-click on the folder icon or the name of the course to expand the list.

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5. Click on a folder such as Content for publishing your lesson (see below).

6. Notice with SoftChalk 6 you can set other options for your lesson in Blackboard: Visible, Launch in new window, Track number of views, Item Name and the Link text. Be sure to fill out the Item name and the Link text. You can use the same name for both if you want. Click Publish (see below). If your Publish button is disabled, you have not selected a correct folder (eligible folder) for publishing. For instance, you cannot publish into a course folder such as Anatomy below, but you can publish to the Content folder within the Anatomy course.

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7. Click OK at the confirmation window saying that your lesson has been published. 8. You should see your newly uploaded lesson (see below). (If necessary, double-click on your Content folder to open it and see your uploaded lesson.) Your students can now access this lesson under the area you designated such as Content. (SoftChalk 6 has an L icon to represent a packaged lesson.)

IMPORTANT: SoftChalk 5 Users: If you want to launch your lesson in a new window or change the link name to your lesson, see the sections In Blackboard: Open the lesson in a New Window and In Blackboard: Change the Default Name of the Link in Standard Zip Lesson. (SoftChalk 6 users can set these options from the File/Publish Lesson – Publish tab as shown in a previous step in this section.)

View a Lesson in Blackboard (Launch a Lesson) IMPORTANT: This feature is only available to SoftChalk 6 users. 1. To view your lesson in Blackboard, you must be in SoftChalk and choose File/Publish Lesson – Publish tab (if you haven’t done so already). Make sure your lesson is selected and click Launch (see below).

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2. A Blackboard login screen appears. Enter your Username and Password and click Login (see below).

3. Once you log into Blackboard, you will see the folder open where your just published your lesson (see below).

4. Click on your course name (e.g. Anatomy) in the upper left corner of your Blackboard screen to go to the home page for your Blackboard course.

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In SoftChalk: Replace an Existing Lesson 1. Start SoftChalk if it is not already open. Open a lesson (Choose File/Open or File/Open Recent.) 2. Edit and save your lesson. 3. Choose File/Publish Lesson. 4. You may already be connected to your server. If not, select your server from the dropdown menu at the top. Then click Connect. 5. On the right-hand side of your screen, select your lesson to replace and make sure your Item name and Link text are filled out correctly. Click Publish (see below).

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In SoftChalk: Delete an Existing Lesson 1. Start SoftChalk if it is not already open. 2. If your publish window is not already open, choose File/Publish Lesson. The Publish tab at the top should be selected if you have entered server information. 3. Select your server from the dropdown menu at the top. Then click Connect. 4. At the right, navigate to select the lesson you want to delete. 5. At the left, select the checkbox Allow deleting of items. Then click Delete (see below). If you have uploaded a lesson in the SCORM 2004 format, then you must the delete the lesson by logging into Blackboard and deleting it.

6. Click OK at the confirmation window asking if you want to delete the item.

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In SoftChalk: Download a Lesson from the Server The steps below allow you to download a lesson to your local computer for editing. 1. Start SoftChalk if it is not already open. Open a lesson (choose File/Open or File/Open Recent). 2. Choose File/Publish Lesson. The Publish tab at the top should be selected if you have entered server information. 3. Select your server from the dropdown menu at the top. Then click Connect. 4. At the right, navigate to select the lesson you want to download. 5. After selecting the lesson, click Download (see below).

6. The window below appears. Navigate to where you want to save your lesson and click Save.

7. Click OK at the download complete confirmation window. 8. Click Close to close out of your Publish Lesson window. 9. Choose File/Open Packaged Lesson. (You choose this option within SoftChalk.) SoftChalk LLC copyright 2011

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10. Navigate to the .zip file you saved earlier. Select it and click Open (see below).

11. Your opened lesson should appear. If you want to make changes and publish it to the server again, see the section In SoftChalk: Publish a Lesson.

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In SoftChalk: Open a Lesson from the Server to Edit It IMPORTANT: Be aware that the steps below allow you to open and edit your lesson on the server. If you have a local lesson on your computer, the changes below will NOT apply to your local lesson. (You can download a lesson from the Blackboard server to your local computer and edit the lesson. See the section In SoftChalk: Download a Lesson from the Server.) 1. Start SoftChalk if it is not already open. Open a lesson (Choose File/Open or File/Open Recent.) 2. If your publish window is not already open, choose File/Publish Lesson. The Publish tab at the top should be selected if you have entered server information. 3. Select your server from the dropdown menu at the top. Then click Connect. 4. At the right, navigate to select the lesson you want to open. 5. After selecting the lesson, click Open. (If you have already opened the lesson from the server, then Open will be disabled.) 6. Make changes to your lesson and save your lesson. IMPORTANT: Again be aware that you are saving changes just to be published. These changes are NOT saved on your local computer. 7. Choose File/Publish Lesson. 8. Click Publish (see below). Your edited changes are now in the lesson on the server. Once again the changes are only in the lesson on the server, NOT in a lesson on your local computer.

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In Blackboard: Open the Lesson in a New Window (SoftChalk 6 users can set this option from the File/Publish Lesson â&#x20AC;&#x201C; Publish tab.) IMPORTANT: The following section only applies to lessons uploaded as a standard zip file and SoftChalk 5 users. If you uploaded your lesson in a SCORM format or ScoreCenter format, then this section does not apply. The default in Blackboard is for your lesson to appear within the Blackboard course pane (i.e. not in a new window). In case you want to have your lesson appear in a new window, follow the steps below. 1. Log into your Blackboard account. 2. Select your course from the My Courses list. 3. At the top left, select the Content area where you published your lesson (see below).

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4. Click the down arrow and select Edit for your lesson (see below).

5. Click within the link such as eye_anatomy.zip. Then click the Hyperlink icon on the toolbar (see below).

6. Select Open link in new window and click Submit (see below).

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7. Scroll down to the bottom of your Modify Item window and click Submit. 8. If you click on the link for your lesson, it will come up in a new window.

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In Blackboard: Change the Default Name of the Link in Standard Zip Lesson (SoftChalk 6 users can set this option from the File/Publish Lesson â&#x20AC;&#x201C; Publish tab.) IMPORTANT: The following section only applies to lessons uploaded as a standard Zip file and SoftChalk 5 users. If you uploaded your course as SCORM format or ScoreCenter format, then this section does not apply. The default link for your lesson appears in Blackboard as lessonname.zip (e.g. eye_anatomy.zip). In case you want to change the name of this link, follow the steps below. 1. See steps #1-5 in the previous section (In Blackboard: Open the Lesson in a New Window) to modify your lesson. 2. Click within the link such as eye_anatomy.zip.

3. Type your new link (see below).

4. Delete the extra text before and after your new link. IMPORTANT: If you select your link (rather than use the above method) and type a new link that is longer than one word, youâ&#x20AC;&#x2122;ll lose the hyperlink to your lesson. 5. Scroll down to the bottom of your Modify Item window and click Submit. 6. Click OK at the Success modified screen. 7. Your new link should appear.

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Publish a Lesson – ScoreCenter Format Please read Types of Packaging Formats if you’re not sure whether to use the standard zip format, ScoreCenter format or SCORM 2004 format. Please also read Students Accessing Your Lesson for supported browsers. As previously mentioned, we recommend the ScoreCenter format over the SCORM 2004 format because you can get more detailed information and have more options. To use the ScoreCenter Format: •

You must have SoftChalk 6.05.01 or higher. (To check your version within SoftChalk, go to the Help menu at the top and choose About SoftChalk. To check for updates within SoftChalk, go to the Help menu at the top at the top and choose Check for Updates. Notice there is a checkbox to automatically notify you of updates.)

•

You must set up your server information. For details on entering your access code, see the section Enter the Server Information. (If you had a previous access code and published previously, you will NOT need to get a new access code.)

•

Your Blackboard Administrator must have installed the latest SoftChalk 6 ScoreCenter Building Block and enabled the ScoreCenter feature for your Blackboard server. This building block is available at: http://support.softchalk.com. If you not sure whether your Blackboard administrator has installed this building block and enabled the ScoreCenter feature, you can follow the steps for publishing (see the section below In SoftChalk: Publish a Lesson in the ScoreCenter Format). If the ScoreCenter item is disabled, then please contact your Blackboard administrator.

In SoftChalk: Assign Points to Each QuizPopper and Activity 1. IMPORTANT: Within your lesson in SoftChalk, be sure to assign points to each QuizPopper and Activity. (In the main editing window of your SoftChalk lesson, right-click on the QuizPopper or Activity and choose Modify QuizPopper or Modify Activity. Go to the Options tab and use the Points dropdown menu to assign points.)

In SoftChalk: Publish a Lesson in the ScoreCenter Format 1. Start SoftChalk if it is not already open. Open a lesson you want to publish (File/Open) or start a new lesson (File/New) and save this lesson. 2. If your publish window is not already open, choose File/Publish Lesson. The Publish tab at the top should be selected if you have entered server information. (If you have NOT entered server information, see the section Enter the Server Information.) SoftChalk LLC copyright 2011

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3. If you have more than one server, you may need to select your server from the dropdown menu at the top. Then click Connect (see below). IMPORTANT: If you cannot connect, then you may need to check your access code. See the section Enter the Server Information.

5. Click on a folder such as Content for publishing your lesson (see below).

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•

At the left, select the ScoreCenter option (see below). IMPORTANT: If the ScoreCenter option is disabled, then your Blackboard Administrator has not installed the latest building block (or has not enabled the ScoreCenter feature), so the ScoreCenter feature is unavailable. (The SoftChalk Building Block is available at: http://support.softchalk.com for Blackboard Administrators.) Enter your item name (see below).

6. Notice the options for collecting scores: Option

Description

Visible

Determines whether the lesson is visible to the students.

Maximum Attempts

Determines how many times the student can access the lesson.

Scoring Option

Determines what score is recorded in the Blackboard Grade Center. First – first score Most Recent – the last score Average – average of all the scores Highest – highest score If you change your mind what score you want to see, you can make that change within Blackboard. See the section In Blackboard: Edit the Options for a ScoreCenter Lesson.

The Metadata button allows you to add Metadata to your lesson. For details, see the Metadata section of the SoftChalk User Guide. (Within SoftChalk, you can find the User Guide by going to Help/Help Topics/User Guide.) SoftChalk LLC copyright 2011

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7. Click Publish (see below). If your Publish button is disabled, you have not selected a correct folder (eligible folder) for publishing. For instance, you cannot publish into a course folder such as Anatomy below, but you can publish to the Content folder within the Anatomy course.

8. Click OK at the confirmation window saying that your lesson has been published. 9. You should see your newly uploaded lesson (see below). (If necessary, double-click on your Content folder to open it and see your uploaded lesson.) Your students can now access this lesson under the area you designated such as Content. (The ScL icon represents a lesson published in the ScoreCenter Format.)

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In Blackboard: Edit the Options for a ScoreCenter Lesson IMPORTANT: You can edit the options for your ScoreCenter lesson even after students start taking the lesson. For instance, you can decide you want the highest score for each student appearing in the Grade Center rather than the first score for each student. 1. Log into Blackboard and select your course. Click Content (or whatever area you published your lesson to). 2. Click on the down arrow at the end of your lesson name and select Edit (see below).

3. Make the changes and click Submit.

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In Blackboard: View Scores for a ScoreCenter Lesson 1. Log into Blackboard and select your course. 2. At the left under the Control Panel, click Grade Center. Click Full Grade Center. 3. Scroll to the right to see the column for your lesson (see below).

4. IMPORTANT: To view the scoring details (or change a score manually), click on a score. Then use the dropdown menu to select an attempt to view (see below) Do NOT click on View Grade Details.

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5. Make any edits you need within the ScoreCenter Grade Details window (see below). The Complete status indicates that the student clicked the Finish button on the last page of the lesson. Notice • • •

that you can: Change the Score for the lesson Clear the Attempt Type Feedback on the lesson that the student will see when viewing the grade for the lesson

Also notice that you can view the student’s answer or score for each Activity, QuizPopper and Quiz Group in the lesson. To view just the Activities, click on the Activities tab. To view just the QuizPoppers, click on the QuizPoppers tab. To view just the Quiz Groups, click on the Quiz Groups tab.

If you put an Essay QuizPopper in your lesson, you can view the response in the ScoreCenter as well (see below).

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6. At the top right, click Return to the Grade Center to return to the Grade Center. 7. In the Full Grade Center, you may see an in progress icon for a student who has not completed the lesson (see below).

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In Blackboard: Delete a ScoreCenter Lesson 1. Log into Blackboard and select your course. Click Content (or whatever area you published your lesson to). 2. Click on the down arrow at the end of your lesson name and select Delete (see below).

3. After deleting the lesson in the Content area, then you can delete the lesson column in the Grade Center. At the left under the Control Panel, click Grade Center. Click Full Grade Center. 4. Click the down arrow to the right of the Grade Center item (see below).

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5. Select Delete Column (see below). If Delete Column is NOT available, you have not deleted the Content item. See the previous step #2.

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Publish a Lesson - SCORM 2004 Format Please read Types of Packaging Formats if you’re not sure whether to use the standard zip format, SCORM format or ScoreCenter format. Blackboard 9.0 and Blackboard 9.1 does NOT support the SCORM 1.2 format. IMPORTANT: As mentioned previously, if you have the latest update for SoftChalk (SoftChalk 6.05.01 or higher), we recommend that you use the ScoreCenter format instead of the SCORM 2004 format. See the section Publish a Lesson – ScoreCenter Format. IMPORTANT: Macintosh users accessing Blackboard 9.0 or Blackboard 9.1 SCORM 2004 lessons will NOT have scores reported in the Grade Center. (Blackboard’s current SCORM player has this issue. SoftChalk has reported the issue to Blackboard.) IMPORTANT: SCORM 2004 Content does not work in the latest versions of Blackboard Blackboard 9.1 Service Pack 3 (9.1.30151.0) and Blackboard 9.1 Service Pack 4 (9.1.40071.3). For details, see the section SCORM Issue with Blackboard 9.1 Service Pack 3 and Service Pack 4.

In SoftChalk: Assign Points to Each QuizPopper and Activity IMPORTANT: Within your lesson in SoftChalk, be sure to assign points to each QuizPopper and Activity. (In the main editing window of your SoftChalk lesson, right-click on the QuizPopper or Activity and choose Modify QuizPopper or Modify Activity. Go to the Options tab and use the Points dropdown menu to assign points.)

In SoftChalk: Publish a Lesson in the SCORM 2004 Format As mentioned above, if you have the latest SoftChalk update, then we recommend you use the ScoreCenter format. For details, see the section Publish a Lesson - ScoreCenter Format. IMPORTANT: For details on what web browsers are supported with Blackboard 9.0 and Blackboard 9.1, be sure to read the section Students Accessing Your Lesson. (You do NOT need to make any SCORM settings within SoftChalk under the Properties/SCORM Properties menu. These settings are irrelevant to Blackboard 9.0 and Blackboard 9.1.) To Publish as SCORM 2004: •

You must have SoftChalk 5 or SoftChalk 6.

•

You must set up your server information. For details on entering your access code, see the section Enter the Server Information.

•

Your Blackboard Administrator must have installed a SoftChalk Building Block. This building block is available at: http://support.softchalk.com.

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1. Start SoftChalk if it is not already open. Open a lesson you want to publish (File/Open) or start a new lesson (File/New) and save this lesson. 2. If your publish window is not already open, choose File/Publish Lesson. The Publish tab at the top should be selected if you have entered server information. (If you have NOT entered server information, see the section Enter the Server Information.) 3. If you have more than one server, you may need to select your server from the dropdown menu at the top. Then click Connect (see below). IMPORTANT: If you cannot connect, then you may need to check your access code. See the section Enter the Server Information.

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5. Click on a folder such as Content for publishing your lesson. 6. To publish your lesson in a SCORM format select the SCORM 2004 radio button and click Publish (see below). If your Publish button is disabled, you have not selected a correct folder (eligible folder) for publishing. For instance, you cannot publish into a course folder such as Anatomy below, but you can publish to the Content folder within the Anatomy course.

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10. You should see your newly uploaded lesson (see below). (If necessary, double-click on your Content folder to open it and see your uploaded lesson.) Your students can now access this lesson under the area you designated such as Content. (The Sco icon represents a lesson published in the ScoreCenter Format.)

7. IMPORTANT: If you uploaded your file in the SCORM 2004 format, you will need to edit the SCORM properties in Blackboard. See the section below In Blackboard: Edit SCORM Lesson Settings. In particular, see Gradebook Options.

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In Blackboard: Edit the Options for a SCORM 2004 Lesson IMPORTANT: The following steps are used to modify the SCORM settings in Blackboard after you have published your lesson. If you did not publish your lesson as SCORM 2004, then these steps do not apply. 1. Log into Blackboard and select your course. Click Content (or whatever area you published your lesson to). 2. Click on the down arrow at the end of your lesson name and select Edit (see below).

3. You can change the title of the lesson if you want (the default title is whatever you saved it as in SoftChalk). Change the Navigation Control Type to Flow (see below). (If you do NOT select Flow, then your students will see an unnecessary left panel in their lesson.)

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4. For the Gradebook Options, for Add Gradebook Item select Yes. First Attempt Only Yes The Average of all the scores appears as the grade in the gradebook. First Attempt Only No

The Most recent score (e.g. last score) appears as the grade in the gradebook.

5. Scroll down to the Content Options area. If you want to make the lesson available immediately, leave the default settings (see below).

6. Click Submit (see below).

7. Do NOT select the checkbox for Add Grade Center Column (see below). The completions status is never recorded for SCORM content.

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8. Click Add Grade Center Column under Configure Gradebook (see below).

9. Type in the number of points possible in your lesson (see below).

10. Click Submit.

11. At the Grade Center Updated screen, click OK (see below).

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In Blackboard: View Scores for a SCORM 2004 Lesson After your students have finished your lesson, then you can view their scores in your Blackboard Grade Center using the steps below. As mentioned previously: IMPORTANT: Macintosh users accessing Blackboard 9.0 or Blackboard 9.1 SCORM 2004 lessons will NOT have scores reported in the Grade Center. (Blackboardâ&#x20AC;&#x2122;s current SCORM player has this issue. SoftChalk has reported the issue to Blackboard.) IMPORTANT: SCORM 2004 Content does not work in the latest versions of Blackboard Blackboard 9.1 Service Pack 3 (9.1.30151.0) and Blackboard 9.1 Service Pack 4 (9.1.40071.3). For details, see the section SCORM Issue with Blackboard 9.1 Service Pack 3 and Service Pack 4. IMPORTANT: Be sure to read the section Students Accessing Your Lesson for information on web browsers that should be used with SCORM lessons. 1. Log into your Blackboard account. 2. At the top of your screen, click the Courses tab. 3. Within the Course List, click on your course to select it. 4. At the bottom left in the Control Panel area, select Evaluation and then select Grade Center.

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5. If necessary, scroll to the right to view the grades for your lesson (see below). (If you happened to select the completion status checkbox, notice that the grade doesnâ&#x20AC;&#x2122;t appear in that column.)

6. You can move your cursor over a grade cell for an individual student and select View Grade Details from the dropdown menu (see below).

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7. At the Grade Details screen, scroll down to the Attempts area. Click Open Attempt (see below).

8. If you want to view more information (e.g. the studentâ&#x20AC;&#x2122;s time to complete the lesson), click the arrow next to the item name and select Attempt Details (see below).

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9. You can view the time it took for the student to complete the lesson under Total Time. If you want to clear the studentâ&#x20AC;&#x2122;s attempt (allowing the student to take the lesson again, select Clear Attempt and click Submit (see below).

10. When you first go into the Grade Center, you may see an icon indicating that a student is currently in your lesson (see below). (If you see a green exclamation point, see the next page for an explanation.)

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11. On rare occasions when you go into the Grade Center, you may see a green exclamation point (see below). This green exclamation point indicates that the student entered the lesson but did NOT complete any scored item. If First Attempt Only is set to No (i.e. unlimited attempts) when the lesson was uploaded (see Gradebook Options), and the student returns to the lesson and completes a scored item, the green exclamation point remains. (This is a Blackboard issue.)

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However, if you view the grade details (see below), the subsequent scores appear even though the green exclamation point remains on the initial Grade Center screen. You can override the green exclamation point (see below).

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In Blackboard: Delete a SCORM 2004 Lesson 1. Log into Blackboard and select your course. Click Content (or whatever area you published your lesson to). 2. Click on the down arrow at the end of your lesson name and select Delete (see below).

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5. Select Delete Column (see below). If Delete Column is NOT available, you have not deleted the Content item. See the previous step #2.

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Students Accessing Your Lesson Your students will need to log into Blackboard and select your course. Then they click on the appropriate link (e.g. Content Area) and then click the link to your lesson.

Supported Browsers Lesson Format

Supported Browsers

Standard Zip and ScoreCenter

Windows computers (XP, Vista and Windows 7): Internet Explorer or Firefox Macintosh OS X 10.4.11 or higher: Safari or Firefox

SCORM 2004

Windows computers (XP, Vista and Windows 7): Internet Explorer or Firefox Blackboardâ&#x20AC;&#x2122;s SCORM 2004 Player does NOT support the Macintosh. Also SCORM content does NOT work in Blackboard 9.1 Service Pack 3 and Service Pack 4. (For details, see the section SCORM Issue with Blackboard 9.1 Service Pack 3 and Service Pack 4.)

IMPORTANT: The Chrome browser is NOT supported as Chrome has issues with JavaScript. (SoftChalk uses JavaScript as part of its programming technology.)

Check Answer and Finish Buttons IMPORTANT: If your lesson has QuizPopper items with a Check Answer button, please tell your students to click the Check Answer button for each question before clicking the Finish button (see below).

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IMPORTANT: Please tell your students to click the Finish button at the end of their lesson to finish the lesson (see below). (If you uploaded a lesson in the ScoreCenter or SCORM 2004 format, then a Finish button appears on the last page of your lesson. This Finish button doesnâ&#x20AC;&#x2122;t appear when you preview your lesson on your local computer; it only appears when you upload it into your learning management system as in the ScoreCenter or the SCORM 2004 format.)

ScoreCenter Lesson Completed Screen When a student clicks finish, the lesson completed screen appears. Please tell students to click on their Content link or Courses tab to continue working in Blackboard (see below).

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SCORM 2004 Flow Option If youâ&#x20AC;&#x2122;ve published or uploaded your lesson as in the SCORM 2004 format, and your students see a green left panel (see below) when they bring up your lesson, then you have neglected to select Flow as the Navigation Control Type. See the area on selecting Flow.

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Upload Standard Zip Format – Blackboard 9.0 Please read Types of Packaging Formats if you’re not sure whether to use the standard zip format or SCORM 2004 format. If you have SoftChalk 5 or higher, you may be able to use the publish lesson feature which has fewer steps. Please see the sections Publish a Lesson - Standard Zip Format, Publish a Lesson – SCORM 2004 Format or Publish a Lesson – Blackboard 9.1 – ScoreCenter Format. If you have SoftChalk 4 or lower or your Blackboard administrator has chosen not to install the SoftChalk Building Block that allows you to use the Publish feature, then you can use the steps below for uploading to Blackboard 9.0. If you have Blackboard 9.1, then see the section Upload Standard Zip Format – Blackboard 9.1.

In SoftChalk: Package a Lesson 1. Within your lesson in SoftChalk, choose File/Package Lesson/Zip Format. 2. Your packaged file has your lesson name with a .zip extension. (If your file extensions are not showing, you will not see the .zip at the end of the filename. Look for a folder with a zipper icon with your lesson name.) This zip file is located within your lesson folder. Notice the eye_anatomy.zip file in the image below.

In Blackboard: Upload a Standard Zip File After packaging your lesson within SoftChalk (see the above section), then you’re ready to upload the lesson zip file into Blackboard. 1. Log into your Blackboard account. 2. At the top of your screen, click the Courses tab. 3. Within the Course List, click on your course to select it (see below).

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4. At the top left sidebar, select Content Area (see below). In case you donâ&#x20AC;&#x2122;t see the left panel below, click the expand arrow the screen to see the panel.

at the left of

5. Click Create Item at the top left (see below).

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6. Type a name for your Lesson (see below).

7. Scroll down to the Attach or Link Content area and click Browse next to Attach Local File (see below).

8. Navigate to your lesson folder and open it. Click on your .zip file to select it and click Open (see below).

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9. Enter a Name of Link to File such as Click Here to Launch. IMPORTANT: Under the Special Action dropdown menu, select Unpackage this file (see below).

10. Scroll down to the Options area. If you want to make the lesson available immediately, leave Permit Users to View the Content Item at Yes (see below).

11. Scroll down to the Submit area and click Submit (see below).

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12. After clicking Submit, a Content Actions screen appears. IMPORTANT: For the Entry Point, scroll down to select index.html (see below). A quick way to select index.html is to click in the Entry Point box. Then hit the letter i on your keyboard. (For Launch in new window, you can select either Yes or No.) Click Submit (see below). (If you don’t get the screen below, then you may not have selected Unpackage lesson in the Attach or Link Content area—see Attach or Link Content area.)

13. Click Submit (see below).

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In Blackboard: View Your Lesson 1. After uploading your lesson (see the previous section), you will get the screen below. Click the link you created (see below).

2. Your lesson will appear (see below).

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Upload Standard Zip Format – Blackboard 9.1 Please read Types of Packaging Formats if you’re not sure whether to use the standard zip format or SCORM 2004 format. If you have SoftChalk 5 or higher, you may be able to use the publish lesson feature which has fewer steps. Please see the sections Publish a Lesson - Standard Zip Format, Publish a Lesson – SCORM 2004 Format or Publish a Lesson – Blackboard 9.1 – ScoreCenter Format. If you have SoftChalk 4 or lower or your Blackboard administrator has chosen not to install the SoftChalk Building Block that allows you to use the Publish feature, then you can use the steps below for uploading to Blackboard 9.1. If you have Blackboard 9.0, then see the section Upload Standard Zip Format – Blackboard 9.0.

In Blackboard: Upload a Standard Zip File After packaging your lesson within SoftChalk (see the previous section), then you’re ready to upload the lesson zip file into Blackboard. 1. Log into your Blackboard account. 2. Select the course that you want to add the lesson into. 3. On the left-hand side, click Control Panel > Content Collection (Content Collection might be a tab on the top of the screen). (Or Control Panel > Files.) To the right of the word Content Collection (or Files). Click the arrow. 4. If you chose Control Panel>Files, then skip this step. Under Content Collection, click the course that you want to add the lesson into. 5. Click Create Folder (a new folder is needed for every Zip file). 6. Name the folder. 7. Click Submit. SoftChalk LLC copyright 2011

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8. Locate the folder (if it does not display, you will need to click Show All, or search page by page). 9. Click the folder name to open it. 10. Click Upload > Upload Package. 11. Where it says File, Browse for the Zip File you saved in step 1. 12. Leave the Encoding at Default (UTF-8). 13. Click Submit. 14. On the left-hand side, on the course bar, select the Content Area you wish the lesson to go into (Content and Information are common defaults). If you don't see the Content Area, you may need to click on your course name in the upper left sidebar to expand your course features. 15. Click Build Content > Item (Item is listed under Create). 16. Enter a Name for the content. 17. Under Attachments, click Browse Course Files (or Browse Files). 18. Click the folder name chosen in step 7. (Do NOT click on the checkbox beside the folder name.) 19. Select the checkbox beside index.html. 20. Click Submit. 21. Scroll down and click Submit.

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Upload SCORM 2004 Format Please read Types of Packaging Formats if you’re not sure whether to use the standard zip format or SCORM. If you have SoftChalk 5 or SoftChalk 6, you may be able to use the publish lesson feature which has fewer steps. Please see the sections Publish a Lesson - Standard Zip Format, Publish a Lesson – SCORM 2004 Format and Publish a Lesson – Blackboard 9.1 – ScoreCenter Format. If you have SoftChalk 4 or lower or your Blackboard administrator has chosen not to install the SoftChalk Building Block that allows you to use the Publish feature, then you can use the steps below for uploading your lesson in a SCORM 2004 format to Blackboard 9.0 or Blackboard 9.1.

In SoftChalk: Package as SCORM 2004 1. IMPORTANT: Within your lesson in SoftChalk, be sure to assign points to each QuizPopper and Activity. (Right-click on the QuizPopper or Activity and choose Modify QuizPopper or Modify Activity. Go to the Options tab and use the Points dropdown menu to assign points.) (You do NOT need to make any SCORM settings in SoftChalk under the Properties/SCORM Properties menu. These settings are irrelevant to Blackboard 9.) 2. Within SoftChalk, choose File/Package Lesson/SCORM 2004 Format. IMPORTANT: Blackboard 9 supports the SCORM 2004 format rather than the SCORM 1.2 format. For details on supported web browsers, be sure to see the section Students Accessing Your Lesson. 3. Your file is packaged with your lesson name with a _sco2004.zip extension. (If your file extensions are not showing, you will not see the .zip at the end of the filename. Look for a folder with a zipper icon with your lesson name_sco2004.) This zip file is located within your lesson folder. Notice the eye_anatomy_sco2004.zip file in the image below.

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In Blackboard: Upload a SCORM Zip File The instructions below apply to uploading the SCORM 2004 packaged file. IMPORTANT: Be sure to read Students Accessing Your Lesson for information on web browsers that should be used with SCORM lessons. 1. Log into your Blackboard account. 2. At the top of your screen, click the Courses tab. 3. Select your course (see below).

4. At the top left, select Content Area (see below).

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5. IMPORTANT: In the middle, from the Build dropdown menu, choose Add SCORM Content (see below). If you do not see Add SCORM Conent, then contact your Blackboard administrator to enable this feature.

6. Type a title for your lesson and then click Browse for Local File (see below).

7. Navigate to your lesson folder and open your lesson folder. Click on your _sco20004.zip file to select it and click Open (see below).

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8. After selecting your _sco2004.zip file (see above), under the Interactions Options area, for the Navigation Control Type select Flow.

1. For the Gradebook Options, for Add Gradebook Item select Yes. First Attempt Only Yes The Average of all the scores appears as the grade in the gradebook. First Attempt Only No

The Most recent score (e.g. last score) appears as the grade in the gradebook.

9. Scroll down to the Content Options area. If you want to make the lesson available immediately, leave the default settings (see below).

10. Scroll down to the Submit area and click Submit (see below).

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11. Do NOT select the checkbox for Add Grade Center Column (see below). The completions status is never recorded for SCORM content.

12. If you would like to track student scores in a lesson, Click Add Grade Center Column under Configure Gradebook. Then type in the number of points possible in your lesson.

13. Type in the number of points possible in your lesson (see below).

14. In the Submit area, click Submit (see below).

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15. At the Grade Center Updated screen, click OK (see below).

In Blackboard: View the Lesson Scores in the Gradebook See the section In Blackboard: View the Lesson Scores in the Gradebook.

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Revising a Lesson after It Has Been Uploaded into Blackboard If you are using the Publish method, see the section In SoftChalk: Replace an Existing Lesson. Basically, you first remove the lesson in Blackboard (see below). Then you make the changes to the lesson in SoftChalk and package the lesson again. Finally, you upload the lesson. IMPORTANT: When you remove a lesson, be aware that the grades for that lesson remain in the gradebook. (You can delete a lesson column in the gradebook if you want.) When you upload the revised lesson, then your students can re-take this new lesson. In other words, you canâ&#x20AC;&#x2122;t replace a lesson in Blackboard. You can remove a lesson and upload a revised lesson (which acts like a new lesson as far as the Blackboard grading goes).

In Blackboard: Remove the Lesson 1. In Blackboard, select your course and navigate to your content area. (See In Blackboard: Upload a Standard Zip File of this guide for details on selecting your course.) 2. Once you see your lesson, click the dropdown menu arrow next to it and select Delete (see below).

3. Click Ok to confirm the deletion.

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In SoftChalk: Make Changes and Package the Lesson 1. Start SoftChalk on your local computer and open your original lesson. (File/Open Recent or File/Open and navigate to your lesson folder and click on any .html file within your lesson folder to open your lesson.) 2. Make your changes in SoftChalk and save your lesson. 3. Choose File/Package Lesson/Zip Format or File/Package Lesson/SCORM 2004 Format.

In Blackboard: Upload the Lesson Upload your lesson as a: •

Standard Zip File - see the sections Upload Standard Zip Format – Blackboard 9.0 or Upload Standard Zip Format – Blackboard 9.1 OR a

•

SCORM 2004 File – see the section Upload SCORM 2004 Format.

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Link to a Discussion Forum within a Lesson (The following instructions assume you already have a forum set up under the Discussion Board.) 1. IMPORTANT: Log into your Blackboard account as a student (rather than as the instructor). 2. At the top of your screen, click the Courses tab. 3. Within the Course List, click on your course to select it. 4. On the left sidebar, select Tools.

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5. Within the Tools area, select Discussion Board (see below).

6. Right-click on the name of your forum and choose Copy Shortcut (see below).

7. Start SoftChalk and open your lesson. 8. Select some text in your lesson. 9. Choose Insert/Hyperlink. 10. In the URL or Selected file area, use Ctrl+V to paste the link (or right-click and choose Paste.) 11. Select Open the link in a new window. Click OK. 12. Save and package your lesson as a .zip or SCORM 2004 format. 13. Upload your .zip or _sco2004.zip file using the instructions found earlier in this handout. IMPORTANT: The link will only work when youâ&#x20AC;&#x2122;re in Blackboard (not if you preview your lesson on your local computer). If you get an Access Denied Error, then you may have neglected to log in as a student. See step #1 above.

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SCORM Issue with Blackboard 9.1 Service Pack 3 and Service Pack 4 When Blackboard released its Blackboard 9.1 Service Pack 3 (9.1.30151.0) on November 30th, 2010, their SCORM content no longer functions correctly. When content is uploaded as SCORM content, the link to the content produces an error. (All SCORM content whether from SoftChalk or other publishers produces the same error.) The issue has been reported to Blackboard. Blackboard has released a Service Pack 4 (9.1.40071.3) but the issue was still present in this release. With Blackboard 9.1 Service Pack 2 and lower, this issue does not occur.

Alternatives to SCORM As mentioned previously, SoftChalk recommends using the ScoreCenter feature versus using SCORM content to collect scores in the Blackboard Grade Center. For details, please see the section Publish a Lesson â&#x20AC;&#x201C; ScoreCenter Format. If you choose not to use the ScoreCenter feature mentioned above, then you could use our ScoreTracker feature which allows you to collect student scores and download them in a spreadsheet format. For details, please search on ScoreTracker within the User Guide. To access the User Guide within SoftChalk, go to Help/Help Topics/User Guide. If you use the ScoreTracker feature within your SoftChalk lesson, then you can publish or upload your content in the standard .zip format.

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Help If you have problems, questions or comments, please contact us at help@softchalk.com or visit our SoftChalk Support Center at http://support.softchalk.com.

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