East Hampshire
EHDC Chief Executive and business Portfolio Holder visit local businesses See page 16-17
Inside Parking permits for your staff - p12 New planning rules - p19
Don’t forget to visit www.businesseasthants.org
Business News
Issue 5 Summer/Autumn 2014
Business East Hants is supported by East Hampshire District Council
A bright economic Contacts future for East Hampshire Publisher
Business East Hants Editor
Angela Kiwanuka, EHDC
Our commitment to ensuring that there are high quality jobs for East Hampshire residents continues, and Business East Hants has worked with EHDC to support local businesses to take on apprentices.
Sub-editor Olia Mitskevich, EHDC Design Richard Wells, EHDC Business East Hants members are welcome to submit articles or adverts to: Email: info@businesseasthants.org Address Business East Hants Economic Development Office, East Hampshire District Council, Penns Place, Petersfield, GU31 4EX Tel: 01730 234165 Email: info@businesseasthants.org Website: www.businesseasthants.org
David Joel Chairman, Business East Hants
East Hampshire companies have been able to apply for grants to match fund the wages paid to new apprentices and contribute to training and travel costs where appropriate. 20 new apprenticeships have been created, all of which have lead to permanent jobs and sustainable employment. In addition, the scheme supported 12 pre-apprenticeships, work experience and work trial jobs (page 5).
Employability is an ongoing theme for BEH – we are keen that the skills of the local workforce matches the needs of our businesses. BEH recognises the importance of working with East Hampshire District Council to ensure that council services meet the needs of local business. The series of visits by EHDC Chief Executive Sandy Hopkins to local businesses (pages 16-17) shows the council’s commitment to engage with the business community. EHDC is also funding a PR campaign to raise awareness of this beautiful part of the world. Tourism makes a significant contribution to the local economy, increasingly so as the South Downs National Park attracts more visitors to stay in the area. Recently revised are six self-guided circular walks inspired by local authors, including Jane Austen, Gilbert White and Edward Thomas – read more about these on page 29.
Business East Hants makes no warranties in relation to the content of any advertisements placed in the East Hampshire Business News and shall have no liability for any losses resulting from the adverts. Business East Hants makes no endorsements whatsoever with regard to any advertisements in the Business News
2
Do enjoy reading the magazine and I am sure you will find much that is of interest.
Contents 5
Developing skills for the future
East Hampshire businesses respond to the call to create apprenticeships.
8
Celebrating ten years of security
ADP Security Systems celebrates its tenth year of guarding Petersfield’s Churcher’s College, and is offering a free security survey during 2014.
9
Prestigious win for Petersfield Photographic
The local retailer was named Shop of The Year 2014 by Fujifilm.
13
New Starter of the Year Award
Amy Gilbert of Site Equip and Loos R Us has been recognised for her contribution to the company’s expansion programme and the hire industry.
15
Success for online retailer
Hampshire Furniture expands the quality products it offers customers to accommodate for every room and taste.
29
Six literary walks in East Hampshire
These recently revised circular walks will boost tourism and increase awareness of our literary history.
31
Buckmore Park
New business premises development in Petersfield.
page 5
page 9
page
29
Cover Photo: EHDC Chief Executive Sandy Hopkins and Cllr Julie Butler (councillor for business) visit Cranford Controls Ltd and Ampac Europe Ltd.
page 31
L-R: Councillor Julie Butler (Portfolio holder for Business), Sandy Hopkins (CEO), Neil Young (Technical and Operations Director), George Gunner (Apprentice), Nathan Jarrett (Apprentice)
3
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4
Business
George Gunner, apprentice at Cranford Controls Ltd
Kathryn Whitehead (21) with a 3D printer she has constructed at Morgan Innovation and Technology, Petersfield
Nathan Jarrett (right), apprentice at Ampac Europe Ltd
Developing skills for the future East Hampshire businesses have responded positively to the council’s call to support the Get East Hants Working initiative.
proved a success in driving forward the local initiative and boosting the take up of apprenticeships in the district.
Several businesses have seized the opportunity to secure grant funding from the council and created new apprenticeships and work placements.
The initiative has helped to join talented and committed young people with local businesses by providing funding contributions towards wages, travel and training.
The partnership between the council and Business East Hants has
Since its launch in July 2013, the Get East Hants Working initiative
has created 20 full apprenticeships and 13 work placements (as part of the Enterprise Apprenticeship Grants Scheme). Industry sectors include: business and administration services, engineering, manufacturing, professional services and retail. For more information on the apprenticeship scheme, please email: info@businesseasthants.org
East Hampshire Business News – Summer/Autumn 2014
5
Business
EHDC’s top business brains meet Entrepreneurs, manufacturers and leading figures from hi-tech and traditional industries have been recruited to help secure East Hampshire District Council’s vibrant vision for the future. The first meeting of the council’s non-executive board, whose members include entrepreneur and philanthropist Joel Cadbury, Estee Lauder general manager Mike Gladman, country club owner Martin Shaw, Shell IT expert Paul O’Sullivan, technology boss Sue Clarke and farmer John Ellis, took place on Tuesday. They will advise the council as it seeks to be less reliant on dwindling central government grants and show how private sector business
brains can bridge the gap. Council leader Ferris Cowper, one of three district councillors on the board, says the board is ‘a unique initiative in UK local government’. East Hants is the first local authority in Britain to try such a scheme. Cllr Cowper said: “My long term vision is to create Britain’s first ever tax-free council.” Other members of the board are well-known Grayshott Pottery pioneer Phil Bates, engineer and Harvard Business School graduate Rob Cragg and veteran Hampshire County Councillor Ken Thornber. Cllr Cowper said: “A crucial part of this strategy is to generate strong
EHDC supports local business Businesses in the Petersfield’s Folly Market have been given greater visibility thanks to a new sign installed with the help of East Hampshire District Council. The new sign was requested by Folly Market traders after ‘no fly poster’ regulations in the town limited advertising opportunities. Funded by EHDC and designed by the traders the sign has been placed in the Central Car Park and points the way to a treasure trove of thriving independent retailers. For more information on support for businesses, please email business@easthants.gov.uk
6
East Hampshire Business News – Summer/Autumn 2014
business growth and ever higher levels of employment, not just because that is a massive benefit to our community, but also the increased activity benefits council income streams. “I also hope the board will make a major contribution to the development of multiple business ventures for the council itself to undertake in order to generate new income of around £3m by 2018-19. The formation of the board, called the Non Executive Board, is part of EHDC’s long-term plan to become one of the most business-friendly councils in the country. www.easthants.gov.uk/neb
Business
Hampshire firms given ‘much needed’ route to market through Meet the Buyer Gosport MP Caroline Dinenage praised the annual business matchmaking day that has generated deals worth more than £13 million in the past two years. Firms in Hampshire and the Isle of Wight pitched for a share of contracts from 30 major public and private sector buyers at Meet the Buyer 2014, held at the Ageas Bowl near Southampton on 27 March 2014. The day, specifically designed to bring procurement officers face to face with local suppliers, was coordinated by Hampshire Chamber
At the Ageas Bowl for Meet the Buyer are, from left: Stewart Dunn, Hampshire Chamber of Commerce; Matt Callaghan, New Forest DC; Cllr Julie Butler, East Hampshire DC; Cllr Peter Giddings, Test Valley BC; Gosport MP Caroline Dinenage; Cllr Seán Woodward, HCC; Cllr Robert Humby, Winchester CC; and Cllr Peter Wall, Eastleigh BC.
of Commerce with funding from a local government partnership.
ideal way to make face-to-face
Opening the event, Mrs Dinenage, a
approaches and for buyers it is a
member of the Business, Innovation
perfect chance to find deals on
and Skills Select Committee, said:
innovative products and services.”
“Access to markets is one of the key pillars of business success and that’s why events such as this are so important. The partnership between Hampshire Chamber and local authorities is great because of their shared, vested interest in making businesses successful.” Hampshire Chamber Chief Executive Stewart Dunn said: “Meet the Buyer is a much needed opportunity for many small and medium sized businesses to meet
The range of business activities under discussion at this year’s event spanned construction, building maintenance, engineering, electrical services, estate management, office supplies, air conditioning systems and waste management. Private sector buyers included Balfour Beatty, Bouygues UK, Esso Petroleum, Hippo Waste Management and Navitus Bay Development.
public and private sector buyers
Meet the Buyer is funded by The
in one place at one time. It is an
Partnership for Urban South
Hampshire (PUSH), Southampton City Council, East Hampshire District Council, Eastleigh Borough Council, Hampshire County Council, New Forest District Council, Portsmouth City Council, Test Valley Borough Council, Winchester City Council and Havant Borough Council. Last year’s Meet the Buyer, staged by the Chamber at the same venue, generated deals worth an estimated £7 million. This was £750,000 up on the year before. For more information, visit www.hampshirechamber.co.uk or follow on Twitter at @hantschamber
East Hampshire Business News – Summer/Autumn 2014
7
Business
Celebrating ten years of security for Churcher’s College A Petersfield security company is celebrating its tenth year of guarding one of the town’s most prestigious sites, Churcher’s College at Ramshill. A free site security survey is on offer, to celebrate. The state-of-the-art security contract started out as a security guard patrol with a German Shephard dog named Jaeger. Today, it involves networked links between the Liphook and Petersfield campuses, access control, alarms, key-holding, mobile patrols and remote CCTV monitoring. Security officers can even activate a loudspeaker over the CCTV system to warn off would-be intruders.
David Preston, who set up ADP Security Systems with Alan Day in 1996, has attributed their success to understanding customers and always being flexible to change. He said: “Customer service is a cause that is close to our hearts and that is why we sponsored the Life in Petersfield Business and Community award for customer services this year. My advice to anyone starting up would be, never to take your clients for granted. Always remember, the only reason that you are in business is because of your customers. Deliver a personal service, listen to what they say and be flexible.”
ADP Security officers, Richard Courtnage and Kevin Curtis, at Churcher’s College. © Michel Focard
A finalist in Customer Service at the 2013 South Coast Business Awards and shortlisted for Customer Care at the 2013 Security Excellence Awards, ADP Security Systems has also won several security personnel awards.
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ADP Security Systems is offering a free site security survey during 2014. Tel: 01730 261510 or visit www.adpsecurity.co.uk
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East Hampshire Business News – Summer/Autumn 2014
Business
Petersfield Photographic wins prestigious Shop Of The Year Award Local retailer Petersfield Photographic has been named Shop of The Year by Fujifilm. The photo store, which has been in the town for 24 years, picked up the award at the 2014 Fujifilm Digital Imaging Service National Conference. Owned by Gary Boxall Petersfield Photographic has been a member of the FDIS group of over 180 photo retail stores across the UK since October 2009. He recently upgraded his processing equipment to the very latest Fujifilm Dry Minilab
© Michel Focard.
Peter Wigington, marketing manager
and also has a 24” inkjet printer and
at Fujifilm says, “The FBEA is aimed
four photo kiosks offering products
he can provide. He and his shop
such as digital prints, photobooks,
manger Kate Collyer decided in
canvases and mugs.
April last year to participate in the
The new kiosks operate with
Fujifilm Business Endeavour Awards
promoting photo printing on the
the latest Fujifilm Imagine which
scheme run by Fujifilm each year
high street. There is stiff competition
means that not only can he offer
and as a result has won the top
among the other FDIS members
a full digital print service in store
accolade of Shop Of The Year.
across the UK so for Gary and his
but also online and now via smartphones and tablets with the new downloadable Fujifilm Imagine mobile app.
Gary says, “I still can’t quite believe it. We have always been known in the town for great service when it comes to all things photographic.
at recognising the efforts that high street photo retailers make in
staff to first win one of the four FBEA trophies and then be named FDIS Shop of The Year is a fantastic achievement and one they should all be proud of.”
Gary has also invested a lot of
To have won the FDIS award just
time and money in re-fitting and
proves it. It wouldn’t have happened
merchandising his store to make
without Kate and the rest of my
www.petersfieldphotgraphic.com
it brighter and more welcoming all
fantastic hard working staff and
Tel: 01730 263848
the better to show off the range
the support of the Petersfield local
1 Lavant Street, Petersfield
of photo products and services
community. Thank you”.
GU32 3EL
East Hampshire Business News – Summer/Autumn 2014
9
Business
Beau-Port Kitchens wins Best of Houzz 2014 award Hampshire based Beau-Port Kitchens and Interiors won a top on-line award from Houzz, a leading platform for home renovations and interior design, which connects to millions of homeowners, design enthusiasts and property professionals world wide and is the largest residential design database in the world. Images of one of Beau-Port’s projects won in the Design Category of the Awards, as some of the most popular among the more than 16
million monthly users on Houzz during 2013. The winning images were of a BeauPort project that included designing and installing a kitchen and utility room in a 16th century cottage in Alton, with the aim to complement the historic integrity of the property, complete with its old beams and very low ceilings. “We are delighted to receive this award and to know that so many people in the UK and around the
BEAU-PORT KITCHENS
world have been able to see our work,” commented Mark Johnson, Managing Director of Beau-Port Kitchens and Interiors. “Houzz is a great resource for ideas and many people use it to formulate their initial plans and wish lists, as a first stage to their home improvement projects. This award will also help to create greater awareness of our business based at Bentworth.” www.beau-port-kitchens.com
INTERIORS TOO Beau-Port also designs and installs high quality fitted bedroom and bathroom furniture, home studies and media rooms and to complement this Beau-Port is now stocking a range of Bosch bean-to-cup coffee machines and high quality Ruark Audio Systems that can be integrated into our bespoke kitchen furniture and media rooms or purchased separately.
Shaker Style Bespoke Kitchen In Teresa’s Green Beau-Port Kitchens and Interiors are kitchen design experts who can create the kitchen of your dreams. Beautiful, affordable hand-crafted bespoke British kitchens and stylish German kitchens by Rotpunkt.
Come and visit our 2000 sq ft showroom near Alton - where Mark and Clare can help you to create your dream kitchen.
T: 0800 999 8818 www.beau-port-kitchens.com Beau-Port Ltd. 2 & 3 Bellhanger Business Park, Bentworth, Alton, Hampshire, GU34 5QZ
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East Hampshire Business News – Summer/Autumn 2014
Business
Norad Travel – the business travel company that really means business… When the Norad Travel Group
Client Relationship Team, and full
opened their “greenfield” office in
employee “duty-of-care” is provided
Liss in 2001, Chairman Mick Gibbs
through our 24-Hour Emergency
had a clear vision. “I wanted Norad
Centre.
to be the best Travel Management Company in Hampshire dedicated to fulfilling our clients Business Travel and Meetings & Events
Norad’s buying power is leveraged by networking on a national level making Norad amongst the top 3
requirements to exceptional
buyers of airline tickets in the UK
standards”.
underpinned by our Lowest Price Guarantee. In effect, our clients
In 2013, group turnover hit £22m
get the best prices but don’t have
and is growing. Thanks to smart
suffer the “voicemail jail” call-centre
buying practices and our buying power, Norad clients enjoy the benefits you would expect from
experiences from our multinational competitors.
multinational corporate travel
Whilst primarily a UK company, the
management companies, but also
Norad Travel Group is a true global
receive a personal proactive service
partner, with clients in Greece,
that delivers value for money and
Germany, Israel, Switzerland and
true return-on-investment to their
the USA proving that smaller
travel budgets.
companies can compete globally
Clients are confident knowing that their travel requirements are being
through acumen, tenacity and the will to succeed.
managed by empowered travel management consultants, who
Find out how Norad’s Managed
understand their company’s travel
Business Travel Service will
requirements in detail. Customers
reduce your overseas travel
receive monthly reports on their
costs. Simply call Allan Lockhart,
travel expenditure from our own
Norad’s Sales Director on 01730
robust reporting system, ongoing
894700, sales@noradtravel.biz
advice on cost-savings through
to arrange your Free Business
regular review meetings with our
Travel Healthcheck. East Hampshire Business News – Summer/Autumn 2014
11
Business
Parking permits for your staff – flexible, convenient and cost-effective Your staff can save money and time with a workers’ parking permit from East Hampshire District Council. The council is committed to supporting its local businesses and has devised a discount scheme to help those who work in Petersfield and Alton to park cheaply and conveniently. Workers can pick up an annual parking pass for £650, a ten percent discount on the full price, allowing them to park at certain car parks all day. Further discounts are available for those driving low emission cars, with the most environmentallyfriendly vehicles charged just £162 for a year’s permit. Electric and hybrid cars can even park for free. Season tickets are issued to a specific vehicle, with the vehicle registration number shown on the permit.
Scratchcards Some workers do not have access to the same vehicle every day, they may share roles with other staff
members, work limited hours or hold the position on a temporary basis. In these case an annual or six month permit would be unsuitable. To resolve this issue EHDC has launched a scratchcard scheme which can be used on any vehicle on any day, giving local businesses the flexibility they need to succeed. Books of 10 scratchcards can be bought for £30 - significantly cheaper than buying 10 all-day tickets, at the full price of £5.30 each.
Advertise on tickets With thousands of shoppers and visitors using Petersfield and Alton’s car parks every week businesses can also get their message across to local motorists by advertising on each ticket.
Please pass information about these schemes onto your staff or contact the parking office on 0300 555 0705 or email parking.office@havant.gov.uk
Get your business’ logo, contact details or special offers printed on the back of EHDC parking tickets and reach a new customer-base of local people who are in town and ready to shop.
d Uploa n stuff w o r u yo tely absolu e fre !
your town your events
12
East Hampshire Business News – Summer/Autumn 2014
your group your news
Tourism, leisure and hospitality
Amy Gilbert wins ‘New Starter of the Year’ at the Hire Association Europe 2014 Awards Amy Gilbert, 24 from Liphook won ‘New Starter of the Year’ at the Hire Association Europe Awards on Saturday 12th April at the Savoy Hotel in London. Amy is the HR and Marketing Manager for Site Equip and Loos R Us, a local portable toilet company based in Lasham. She has been at Site Equip and Loos R Us since early 2013 and has made a dramatic impact not only within the company but also the Hire Industry. Amy has supported the company in all human resources and marketing aspects throughout their ongoing expansion into unique construction and events industry. All whilst studying for her CIPD Certificate in HR Management.
Amy received her award from host Nick Knowles from DIY SOS. Amy was extremely surprised and proud to have won this award, stating: “I just work to the best of my ability, I’m shaking and still in shock, it’s a great achievement and I’m so proud to have won. I look forward to being a part of the team to grow Site Equip and Loos R Us’ future, facing and combating the challenges that come with the portable toilet industry!” Site Equip’s sister company, Loos R Us, were also nominated for ‘Event Company of the Year’ but was piped to the post by Adams Catering Hire. Aiming for a bigger, better year, this ambitious, family-run business is definitely one to watch out for.
Amy receives her award from DIY SOS host Nick Knowles
www.loosrus.co.uk www.site-equip.co.uk 01256 384134
UK Energy Surveys reach 1,000 Hampshire-based UK Energy Surveys have just completed their 1,000th Energy Performance Certificate. Set up by former commercial property agent Jeremy Maltby in 2009, the consultancy provide services that are required when a building goes to market including asbestos reports, Land Registry compliant floorplans, environmental and flood risk reports as well as EPCs. With offices in Alton, they have surveyed over 12 million square
feet all over the UK. Managing Director Jeremy Maltby recently gave a CPD talk at the Portsmouth Property Association updating delegates with the latest legislation on EPCs, asbestos and the phasing out of R22 air-conditioning and is a consultant to a number of agents and energy consultants. 01420 89898 Enquiries@ukesurveys.com www.ukesurveys.com Jeremy Maltby speaking at the Portsmouth Property Association.
East Hampshire Business News – Summer/Autumn 2014
13
Business
Meon Valley Travel Group hire new group sales director to spearhead growth plans The Meon Valley Travel Group, one of the UK’s fastest growing Travel Management and Business Support companies, is excited to announce that Wayne Durkin has recently joined their management team in the role of Group Sales Director.
Heading up the Group’s Sales and Marketing teams, Wayne’s
S
TR
D
RD
A
An experienced commercial leader with nearly twenty years of experience within the travel industry, Wayne arrives at Meon Valley from Griffin Marine Travel, where he previously held the positions of Regional Sales Director EMEA and most recently Marketing STANGlobal G D Director. N I A
initial focus will be to continue the company’s impressive performance, whilst developing opportunities within new markets. In addition, Wayne will be bringing structure and laying foundations in order to support the company’s ambitious growth plans over the next five years. James Beagrie Group Managing Director comments “We are extremely excited to have Wayne on board. He has exciting plans for our commercial teams and our development into new markets, which will deliver significant growth and we are looking forward to working with Wayne to make these plans become reality”.
TRADING STANDARDS
APPRO
VED
www.meonvalleytravel.com 01730 LEGAL 711010
R
HONEST FAIR
AI
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AL
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FREEF
Wayne Durkin comments “I have been extremely impressed by James and the other members of the management team during my time at the company so far, and their strategy for the Group. Through my initial meetings with our functional teams I have been struck by the passion and focus on customer service that exudes throughout the organisation, and I am looking forward to working with our sales and marketing experts to grow the business further and raise visibility of the Meon Valley brand over the TRADIN G STAN coming years”. DARDS
• directory now available
• H O NEST
TRADING STANDARDS • LEGALapproved by trading standards… It’s easy! To find local businesses • HONEST or to find out about joining the scheme: TRADING • FAIR Telephone 08454 040506 NDARDS or visit www.buywithconfidence.gov.uk PROVED Legal • Honest • Fair
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East Hampshire Business News – Summer/Autumn 2014
T ST AP
Business
Hampshire Furniture builds on its online success Based in the beautiful Hampshire countryside, Hampshire Furniture is well known for its fine range of fantastic quality solid wood furniture at the best possible prices. A local company with a small, friendly team, this online outfit offers a satisfaction guarantee on all furniture supplied. A web-only retailer with no expensive showrooms to maintain, these savings are passed on to customers, with free delivery on a wide selection of furniture for every room and taste. The firm has recently expanded its product offerings to build on the success of its previous solid wood collections. Whatever you’re looking for, be it stylish solid wood office furniture or intriguingly clever children’s pieces for the kids’ bedroom, you’re guaranteed to find it from among the wide choice of pieces available in the online shop. Solid wood looks immeasurably better than cheaper alternatives, and should last a lifetime and beyond if cared for properly. Traditional carpentry techniques such as dovetail joints on drawers and tongue and groove panels are part of the attention to detail that makes the difference in these stunning furniture collections. The company’s sales continue to grow year on year, helped by a strong social media presence and a mobile and tablet friendly website. Many of Hampshire Furniture’s most popular furniture pieces have been featured in a number of leading interior publications including Ideal Home and Period Ideas, further boosting this local firm’s reputation for providing high quality, solid wood furniture at excellent prices. www.HampshireFurniture.co.uk facebook.com/HampshireFurniture pinterest.com/hantsfurniture twitter.com/HantsFurniture East Hampshire Business News – Summer/Autumn 2014
15
Business
District Council Chief Exec gains insight into local businesses Sandy Hopkins - Chief Executive of East Hampshire District Council - accompanied by Councillor Julie Butler (councillor for business) continues to visit local businesses to gain insight into their activities and any challenges they face. The visits will help the Council to tailor its approach to business support, promote business growth and foster a vibrant and prosperous local economy. Sandy said: “I’m very grateful to the businesses who have invited me to visit them so far and have learned a lot through the experience. I hope to meet many more businesses in the future.” If you would like to host a visit, please email: business@easthants.gov.uk
Ampac Europe Ltd & Cranford Controls Ltd based in Alton, Hampshire L-R: Ray Oldam (Production Engineering Manager), Sandy Hopkins (CEO, EHDC), George Gunner (Apprentice), Neil Young (Technical and Operations Director), Nathan Jarrett (Apprentice), Councillor Julie Butler (Portfolio holder for Business), Dan Grindey (Economic Development Service Manager).
16
East Hampshire Business News – Summer/Autumn 2014
Business
Elstead Lighting Ltd, Alton L-R: Deborah Lucas (Marketing Manager), Sandy Hopkins, Jonathan Lucas (MD), Cllr Julie Butler, Dan Grindey.
Old Thorns, Liphook L-R: Martin Shaw (MD), Sandy Hopkins, Dan Grindey, Rebecca Standish (Conference & Events Manager).
Whitman’s Laboratories Ltd, Petersfield L-R: Dan Grindey, Mike Gladman (MD), Sandy Hopkins, Cllr Julie Butler.
East Hampshire Business News – Summer/Autumn 2014
17
Business
Make Business a Pleasure at Langrish House If you are planning business meetings, small conferences or networking events, take a look at Langrish House. Conveniently situated close to the A3 outside Petersfield, this country house hotel provides the perfect venue. Meeting rooms feature an abundance of natural daylight, high ceilings and are equipped with presentation technology and wireless internet access. Langrish House currently hosts two regular business networking events: Business Growth Network (BGN) which takes place every Wednesday morning from 6:30am and the Athena ladies’ networking on the third Tuesday of every month. Former BGN chairman, John Raeyen of Trio Systems says: “We have been holding networking meetings at Langrish House Hotel for many years and it really is the ideal location. The house is steeped
in history, there is plenty of room for a small meeting or for bigger functions too. We regularly have 30 business people meeting weekly and the fact that you can park easily and have enough room to move about makes meetings so much more enjoyable. It goes without saying that an excellent breakfast is always provided and the staff are both friendly and efficient. Business
Networking is such a great way to promote your business and Langrish House is the best place to do that. Don’t just take my word for it, come along and take a look. I have attended other events in different locations in the past but the surroundings and food are never a patch on what we have come to expect at Langrish House.” www.langrishhouse.co.uk 01730 266941
Clanfield nline
Bringing the local community together... WWW.CLANFIELDONLINE.COM
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East Hampshire Business News – Summer/Autumn 2014
FIND US ON:
Business advice and support
Why should I use a Proofreader? You only get ONE chance to create a good impression. If your promotional literature, including your website, or other business documentation contains basic spelling and grammatical errors, your clients will be put off doing business with you. Your spell-checker is only as good as your knowledge and understanding of the English language. By way of an example - if you typed ‘naked’ instead of ‘named’, a spell-checker will not pick it up – how costly could that be? Some people understand grammar and some have difficulty with it. No matter how many times you may read and re-read your work, because you are so familiar with the text and the layout, you will miss obvious errors.
By working with a trained Proofreader on a regular basis you will have peace of mind knowing that you have produced a high quality document. There is more to proofreading, however, than just checking for spelling, grammar and punctuation. Here are some of the most common errors: • Apostrophes: missing them out or using them incorrectly (e.g.who’s/whose) • Words that sound the same but have different spellings and meanings (e.g. hole/whole; effect/affect; compliment/ complement; principle/ principal) A Proofreader will also look at: • Consistency in the use and layout of headings, page numbering, footnotes and references
Peter Clarke. © Ross Young
• The use of tables and illustrations and their respective captions • Layout and design – checking type size, style and fonts. peter@ppgproofreading.co.uk or 07843 304743 for more information. www.ppgproofreading.co.uk
New Planning rules On April 6 2014 new planning rules came in which allow conversion of shops and farm buildings to residential use without the need to go through the full planning process.
The new changes will not however, apply in the National Park.
The government has introduced a new 3 level of planning, permitted development for non-controversial schemes, prior approval of less ontentious schemes and full planning for potentially controversial schemes.
“The Government acknowledges that for too long we have left buildings in our towns and countryside empty, which could assist in supporting growth and maintaining the vitality of our communities. Like all new proposals, however, there are a number of questions about how the proposals will be considered in practice, as developers and councils grapple with the fine print.”
The new changes mean you can put forward proposals for small schemes and the planning authority will only be able to consider them against a limited range of criteria.
Jon McDermott, Principal Town Planner with The Town Planning Experts, said:
With long experience in both the local and private sectors across southern England, including East Hampshire, The Town Planning Experts are well placed to advise owners and investors what the changes may mean for them, and direct them to the most appropriate uses for their buildings. If you want to know more contact Jon or Keith on 023 92 523352 or visit their website at www.tpexpert.org
East Hampshire Business News – Summer/Autumn 2014
19
Business advice and support
Town’s small businesses urged to spring clean their finances Doug Clanchy who runs TaxAssist Accountants in Liss and Waterlooville is urging small business to give their finances a Spring Clean. Doug said: “Small businesses should ensure they make the most of the new benefits and don’t get caught out by the changes.”
Key changes from April include: • Employment Allowance – from April 2014 most businesses and charities will be entitled to a £2,000 Employment Allowance per year towards their employer National Insurance (NI) contributions bill • Employees and Employers NI - the point at which employees and employers start paying NI will be aligned from 2014/15 at £153 per week • Statutory Sick Pay (SSP) Recovery - from 6th April 2014 the recovery of SSP will be abolished • Tax exemption for employerfunded recommended medical treatment - up to £500 • Personal Allowance and Tax Code 2014/15 - The personal allowance for 2014/15 rises to £10,000 from £9,440 in 2013/14
April 2014, it will be the turn of employers with under 250 employees to comply with the new rules and from April 2015, employers with under 50 employees will start their responsibilities • RTI Reporting Concession for Small Employers – the concession for small businesses with under 50 employees comes to an end on 5th April 2014 and they will need to start reporting PAYE information in real time. Employers with nine or fewer employees can continue to report PAYE information on or before the last payday in the month until April 2016 Doug Clanchy is available on 01730 895888 or dougclanchy@taxassist.co.uk
• Workplace Pensions - from
HMRC advice for business HM Revenue & Customs provides FREE e-learning tools that advises on the tax and National Insurance issues involved in starting your own business. The packages can be completed in bite-size pieces and cover: • starting in business • registering as self-employed • record keeping • tax-allowable expenses • VAT registration • employing people HMRC’s online seminars also offer help and support for businesses and the self-employed. For more information, visit: www.businesseasthants.org/hmrc
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East Hampshire Business News – Summer/Autumn 2014
Business advice and support
Maximising your sales with product photography Whatever you are selling the importance of good product photography should not be underestimated. If your customers can’t get the product in their hands to touch, taste, or smell, your pictures have to work twice as hard to do the selling. You need images that instil confidence in your customers and show your product at its tastiest, shiniest, softest or most luxurious. If you’re selling online this is ultimately what makes people ‘add to cart’ and increase your conversion rates. But there’s more to good photography than simply making the products look great. Your images should be of high enough resolution for a variety of uses. Pictures shot solely for the web are seldom of high enough quality for brochure or print purposes. Buyers like to get up close and personal to products when shopping online and fine detail shows that you have nothing to hide. It’s also important to keep your backgrounds clean and neutral as your product is the hero and complicated backgrounds distract people from the item itself. Finally, be sure to choose a photographer that specialises in studio work, as they will have the skills to light and shoot your products properly.
Taking the time to get your product shots right can really help to boost your sales and turn browsers into buyers. If you need product photography for your brochures or website call us now.
Chris Pearsall
Eye-catching images like this will grab your customer’s attention
Food should look good enough to eat!
Photography 01730 260354 07836 716735 www.cpphoto.com
Ensure your images are high enough resolution to show off fine detail
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Business East Hants members
Shirley says thank you to TLC TLC (Hospice Services at Home TLC) is a small charity based in Bordon. Partly funded by the Big Lottery Fund, TLC recruits volunteers willing to give up to three hours of their time each week to befriend and support people with life limiting conditions in Surrey, Hampshire and Sussex who are being cared for by a family member or those isolated and housebound. TLC also provides free complementary therapies for both the family carer and those they care for. Shirley lives in Liphook and receives befriending and therapies from TLC. Shirley is a wheelchair user and in constant pain. “My life changed when my doctor recommended I contact TLC. Debra comes and gives me Reflexology once a month, I can’t wait for my therapy sessions, it is so relaxing.
Heidi comes every couple of weeks (as she looks after another lady too) to give me friendship and support. It is wonderful, we talk about the things we enjoy and we joke about husbands and children, we both follow the same spiritual path, she is such a good friend. There is no other service like TLC in Liphook and I am so glad I found TLC and TLC found me”. TLC has a waiting list of people needing befriending and support, full training is given and volunteers are matched with those they can help. For information about volunteering or the work TLC does, contact The TLC Team: 01420 477231 volunteer@hospiceservices.org.uk www.hospiceservices.org.uk
VOLUNTEER AND HELP SUPPORT LOCAL PEOPLE WITH LIFE LIMITING CONDITIONS, THEIR FAMILIES AND CARERS
If you consider yourself to be kind, sensitive and caring and have up to 3 hours a week to spare, we’d love to hear from you. Put a smile on your face and on someone else’s too. Full training provided.
01420 477231
Email: volunteer@hospiceservices.org.uk Charity no. 1136093
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East Hampshire Business News – Summer/Autumn 2014
Business East Hants members
8th year anniversary for Body Check Body Check in Alton specialise in Massage Treatments to combat Painful Muscular Injury, as well as offering calming relaxation Treatments to help with stressful lifestyles.
for a relaxation massage to sooth away stress.
Over the past 8 years owner Sandy Heward has built up a large base of almost 3,000 clients who use Body Check on a regular basis. This is due to the expertise of the many therapists at Body Check, and also due to the state-of-the-art equipment that can be found at the centre.
Also on offer at Body Check you will find Ultrasound Therapy (for specific injuries), Stone Massage / Swedish Massage/ Sports or Occupational Injury Massage / Deep Tissue Massages / Vertical Tanning, and many other treatments to help you recover from injury or to just simply relax.
Amongst the treatments that are available at Body Check, Floatation Therapy is certainly one that is proving extremely popular.
At Body Check we aim to help our clients cope with the stresses and strains of modern lifestyles. Our Treatments are proven to help you cope with the work and leisure patterns you decide to follow, allowing you to enjoy a full and active life.
Body Check have installed the very first Floatation Pod in the county, and the benefits of Floatation, both Mental & Physical, are very clear too see. Included in the list of well known names to enjoy the benefits of Floatation are distance runner Paula Radcliff, dancer Michael Flatley, and even Wayne Rooney has had a Floatation Pod installed in his home to help him recover from the stress and tension of playing top flight football. All Massage Treatments carried out at Body Check are specifically tailored to suit your particular needs, whether the problem is a physical one, or you are just looking
All information is kept on record to help us maintain a detailed profile of all our clients.
We are not a Gymnasium and we are not a Spa, nor are we Physiotherapists. We are a Specialist Massage & Relaxation Centre. Give us a call and see if we can help you. Body Check Massage & Relaxation Centre 68-70 High St Alton GU34 1ET 01420 84487 www.bodycheckuk.co.uk East Hampshire Business News – Summer/Autumn 2014
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Business East Hants members
A good picture is worth 10,000 words Michel Focard de Fontefiguieres has been a professional photographer for 29 years. He operates from a studio in Petersfield and photographs people (corporate and social), property (commercial and private) and products (from furniture to leather bags or glass ware). According to Michel, perception is ALL, and if a website displays bad or mediocre images, you are ruining your image. www.focard.co.uk • contact@focard.co.uk • 01730 233660
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Counting the cost of a pest problem? Pest problems cost British businesses thousands of pounds each year. From damage to / contamination of stock, closure of business due to infestations, damage to electrical cables or pipes, the implications are endless. East Hampshire District Council Pest Control provides a pest control or prevention service for all commercial businesses. Our service can be tailored to suit individual needs, from ad-hoc treatments to long-term contracts. To find out about our range of services and prices, please go to our website: www.easthants.gov.uk/pestcontrol If you have a pest problem or want to avoid having one, we’re here to help. Call 01730 234 360 for a free, no obligation quote.
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Business East Hants members
First Aid training at the start of life As part of ongoing commitment to increase first aid awareness / skills within the community, training4healthcare collaborated with NCT members, antenatal support staff, breast feeding advisors and Confident Birthing practitioners in Hampshire to provide relevant emergency life saving skills. Antenatal and maternity support staff are required to demonstrate knowledge and skills related to first aid in order to comply with expectations from parents and service levels set by employers. Having the opportunity to consider a full range of first aid scenarios relevant to the antenatal and postnatal period and practice skills in an informal setting was very beneficial for all the practitioners present. This pilot session was booked at the request of Carole Samuda, Confident Birthing practitioner. Confident Birthing Sessions are run by Hampshire Hospitals Foundation Trust to support women who are 28+ weeks pregnant and are free (www. confidentchildbirthhampshire.co.uk).
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Carole said ‘I really enjoyed the course. It was well paced and very relevant. I got a lot of information out of the session and feel much more confident that I would
Registered Charity 279857
Confident Birthing Practitioners Carole Samuda and Mandy Papas demonstrating competence in Child / Baby CPR
know what to do should anything happen to someone when I am nearby.’ A wide range of first aid scenarios were considered, including the opportunity for all those present to practice resuscitation procedures for children and babies. For more information on First Aid training or to discuss your training needs - contact training4healthcare: enquiries@training4healthcare.co.uk 01420 549050.
Providing counselling for the community for 40 years
Alton Counselling Service Feeling anxious or depressed? In need of understanding or support? Going through a life crisis? Don’t face your problems alone – we can help you get more out of life Confidential, affordable We offer weekly counselling sessions for adults in a warm and caring atmosphere
Call us now on 01420 89207 or e-mail: admin@altoncounselling.org.uk or visit our website www.altoncounselling.org.uk 39 Church Street, Alton GU34 2DA
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Business East Hants members
A recipe for success Awarding winning, fledging business, Food Fiend Experience provides cookery experiences for individuals, groups and corporates, where the focus is on using reduced amounts of, sugar, fat and salt for a healthy... but extremely tasty, eating experience. Providing cookery courses which builds confidence in the kitchen and inspires attendees to want to try new foods and cooking styles. Imagine being able to enjoy your favourite Indian, Chinese or Thai restaurant dishes which are less calorific and healthier. Kathy Fitchett, founder, believes in making cooking simple and fun and uses her passion for food and cooking to help transform her clients to ‘wannabe super cooks’. “Kathy’s passion shines through in her instruction. With humour and enthusiasm, Kathy will take you through dishes that you might not have had the confidence in embarking on alone. In a warm
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and hospitable setting, Kathy creates menu’s and allows your confidence to grow in a supportive environment.” Deanna Standen Kathy has created a range of international cuisine cookery courses which will definitely add an extra dimension to your cooking repertoire. Come with friends or colleagues for a truly memorable experience and learn some skills for life.
East Hampshire Business News – Summer/Autumn 2014
“This is my second cookery course with Kathy and I must say that my enjoyment levels have increased. A great feeling of involvement with the hands-on approach. I would recommend this experience to everyone.” Tom Mahon For more details about the cookery courses available go to the website: www.foodfiendexp.com
Rural economy
Growing the rural economy The Fieldfare Local Action Group, a locally-led group supporting local trade and business, is creating their next local rural development strategy to apply for the upcoming round of LEADER rural funding. Development of the new strategy started in January 2014, and, to date, over 100 people have been involved. The next LEADER project will commence in January 2015 and is designed to support: farming and forestry enterprises; tourism; businesses; rural services; culture and heritage.
To maximise the opportunity to secure investment funds for this area, Fieldfare want to hear from anyone involved in supporting rural communities and businesses. Please submit your ideas using this survey: http://surveymonkey. com/s/2QN28KW To know more about the project or discuss project ideas, contact: Ken Brown 01962 848 588 kbrown@winchester.gov.uk www.fieldfareleader.org.uk Facebook: Fieldfare Local Action Group Twitter: @FieldfareLAG
Guests visiting Mr Whitehead’s Apple Juice in Colemore
Tax measures that help farms and SMEs will boost the wider economy Nine out of ten farm businesses are sole traders or family partnerships. They’re among thousands of businesses that have not benefited from Government reducing corporation tax. Yet farming is one of the few success stories during the recession. The NFU’s report, Backing the Business of British Farming, shows agriculture generates £24bn for the economy. Farming enjoys a positive outlook, with demand for food to rise 60% by 2050. So measures that assist SMEs, particularly unincorporated SMEs, will boost agriculture. The NFU welcomed an extra £85m Government support for apprenticeship grants though. “This is great news, but ultimately new entrants will be attracted to agriculture because of its long term
prospects. Farming is critical to our food security and in the UK, we need 60,000 new recruits to agriculture over the next decade,” says Ms Nichols.
time farmers and growers. It highlights calls for tax incentives for infrastructure to assist farm businesses and unincorporated SMEs.
The NFU is the leading trade association representing full
www.nfuonline.com Twitter @NFUSouthEast
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Tourism, leisure and hospitality
Work and Play at The Phoenix Theatre The Phoenix Theatre & Arts Centre is a cosy venue on the outskirts of Bordon in Hampshire. Over the last three years the organisation has developed rapidly with the broad purpose of delivering a wide range of cultural activities, maximising use of our conference facilities and working to develop potential within the local community. As a theatre we deliver a wide range of performance from big name comedy acts (some people may remember seeing Omid Jalili and Alan Carr here earlier this year), through to Children’s Theatre, Drama, Film and Music. We also run a popular Comedy Club on the first Thursday of the month, with discounts for group bookings. We are keen to work with local businesses and are always happy to discuss special arrangements for larger groups.
There are a number of events that we will be running throughout 2014, including our Family Fun Day, Arts Festival, Halloween Fright Weekend and Phoenix Beer Festival. We have conference facilities and host businesses from across Hampshire, ensuring hassle free and professional delivery at meetings, workshops and training days. On request we can provide high quality, hand made buffet food from our local supplier. The Phoenix runs a variety of classes and workshops for children and adults. These include Alice & Ginny’s Saturday morning sewing, youth theatre and Kids Club. Seasonal workshops also run throughout the year. For more information and to keep up-to-date with what’s on at The Phoenix visit www.phoenixarts.co.uk
Comedian Mark Thomas – performing at The Phoenix 4th July. © Steve Ullathorne
Don’t lose your voice Register to vote. Register online at www.aboutmyvote.co.uk For help registering call the EHDC elections team on 01730 234093
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East Hampshire Business News – Summer/Autumn 2014
Tourism, leisure and hospitality
Literary Walks relaunch to boost tourism The six literary walks in East Hampshire are hugely popular with walkers, both visitors and locals. There is an increasing interest in local heritage and these walks can inform people of our literary history. The East Hampshire Tourism and Marketing Partnership (EHTMP) requested that these walks be revised and relaunched to attract visitors to the area. This has been achieved with the help of volunteers from the partnership who have checked and updated the routes. The PR interest generated from a successful relaunch will help increase awareness of attractions
and accommodation businesses in East Hampshire. The six literary figures behind the walks are: • Jane Austen • Gilbert White • Edward Thomas • Flora Thompson • William Cobbett • W. H. Hudson These revised literary walks are available online: www.easthants.gov.uk/walking or from the Petersfield Tourist Information Centre: 01730 268829.
Perfect climate control, whatever the weather
Our energy efficient air conditioning units enable you to maintain the perfect temperature, keeping you cool in the summer and warm in the winter. SRS Facilities Ltd offer a range of services for small residential customers through to large commercial organisations.
A professional and reliable service every time... • Air Conditioning • Commercial Refrigeration • Ventilation • Electrical • Plumbing • Sales • Service • Maintenance • Commercial Gas • Emergency call out and repair
Specialising in the supply, installation and maintenance of all types of air conditioning and refrigeration systems, plumbing and electrical services.
Get in touch Call 02392 466959 info@srsfacilities.com www.srsfacilities.com
We are fully compliant with all relevant legislation and are fully insured to undertake all sizes of project.
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Commercial property
Landmark Petersfield building Systems sold to Insync Technology House, Petersfield – sold new headquarters having moved in recently following extensive refurbishment.
Acting on behalf of Hampshire County Council, Hampshire property advisers Holloway, Iliffe & Mitchell sold Tilbrook House to local specialist technology business, InSync Technology. Located on Grenehurst Way in the centre of Petersfield, Tilbrook House was originally constructed in the grounds of The Old College in 1994, designed by award winning architect Nev Churcher MBE. In excess of 4,000 sq ft, the contemporary office building is InSync Technology’s
Tilbrook House has many unique features, not least the gates and railings which were made by local Petersfield blacksmith Steve Pibworth using slices of recycled oxygen cylinders. A full width veranda at the rear overlooks the grounds which have Tilmore Brook as a boundary and views across the lawn towards the historic Old College building.
Established ten years ago, InSync Technology is a successful and growing business providing product design and manufacturing services to the broadcast and related markets. InSync is a truly international business with clients based in North America, Europe and the Far East.
5 Oriel Court, Alton – refurbishment underway Wadham & Isherwood are pleased to report that builders are now on site at 5 Oriel Court, Alton. The building which comprises 4,141 sq.ft. (385m²) of office space is going to be comprehensively refurbished and offered in an excellent condition. The building can be let to a single occupier or on a floor by floor basis. For further information or to arrange an inspection please contact Nick Reeve: nick@wandi.co.uk • 01252 710822.
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East Hampshire Business News – Summer/Autumn 2014
Wadham & Isherwood were delighted to announce the sale of Systems House, Petersfield, to Craigard Investments / Moneybarn in January 2014.
Systems House comprises a 22,024 sq ft modern two storey business unit with first floor offices and ground floor R&D. The building, purchased by Craigard Investments, involved a pre-let to Moneybarn who are specialists in providing car finance. Moneybarn, who have been established for over 20 years, have now relocated to their new offices on Bedford Road. Following an extensive refurbishment / fit out, the building was re-named The New Barn and is now home to Moneybarn.
Commercial property
Buckmore Park coming soon Buckmore Park is a new development with planning consent for B1a (offices), B1b (research and development) B1c (light industrial) and B8 (wholesale and warehousing) uses. The site is being developed in two phases. The first scheme is a trade counter park fronting the Winchester Road. The scheme will comprise two terraces, each of 9,000 sq ft with allocated parking and loading. The scheme can offer units for trade counter, warehouse and industrial occupiers with size requirements from 2,000 sq ft to 9,000 sq ft.
Location Easy access to the A3(M) to Portsmouth/ Guildford and A272 to Winchester. Winchester Road is located east of the A3(M) close to the junction with Bedford Road.
The site is approximately 27 miles south of Guildford Town Centre and 20 miles to Junction 9 of the M3 (Winchester). The A27(M) is approximately 12.5 miles from the South Coast network linking Havant, Chichester, Portsmouth and Southampton. Petersfield Train Station and retail High Street is a short walk from the site. www.buckmore-park.com
To the rear of the site is the second phase, which is a high specification office development. These buildings can be offered on either a leasehold or freehold basis.
G IN M ON CO SO Winchester Road PETERSFIELD Computer Generated Image. Subject to change
New Build Trade Counter Units from 2,000 sq ft to 9,000 sq ft and Office Park www.buckmore-park.com Sat Nav postcode GU32 3BS
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East Hampshire District Council presents
Saturday 13 September Alcohol drug free festival
Give your support to the UK’s best* *we think alcohol-free music festival. Sponsor Butserfest 2014. We will help you to reach our fans: Up to 3,000 young people on the day More than 1,800 followers on Twitter More than 6,000 likes on Facebook
Sponsor • stages • posters/fl yers wristbands • merchandise clothing • banners To discuss sponsorship packages and options please contact Sue Wills at Hoot Marketing on 01243 389994 or email: sue@hootmarketing.co.uk Butserfest 2013 sponsors:
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Rusti ring
Cate
butserfest.co.uk/sponsors