Progress & Innovation
EAGLE NEWS
5
February 22, 2017
Automotive
Northside Collision has five locations, more than 100 employees Celebrating 43 years in Central New York
Northside Collision is celebrating its 42nd year in business in Central New York. Gary Bell and George Pontello opened the original location in a rented building on North State Street in Syracuse in 1974. George was killed in 1977 in a tragic automobile accident. Northside is now owned by President Scott Jones and CEO Gary Bell; they currently have five Central New York locations and over 100 employees. Four decades of success are attributed to treating every customer with honesty and integrity while producing a quality guaranteed repair. Their staff are all dedicated to being friendly, helpful and professional. Their training programs are second to none in our industry from front office, technicians and management. The focus is on providing a great experience for their valued customers Northside has direct repair relationships with most insurance companies. These relationships allow a streamlined
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can households do not have personal and/ or auto liability limits sufficient enough to protect all of their assets in the event of a lawsuit. In this litigious society you can be sued for an injury on your property, injury involving your auto, boat, motorcycle, etc., libel, slander, defamation of character including social media. An Umbrella Liability policy provides financial protection beyond what your personal policy covers. It will help protect your assets such as home, auto, savings account and future earnings.
Pictured is a vehicle before and after Northside Collision repaired it. approach to the repair process and customers are pleased with the process since the insurance company and Northside Collision are working together to provide a guaranteed repair and a favorable experience rather than an adversarial one, says Bell. Northside locations are I-Car Gold Class Certified, which means the company’s technicians have undergone extensive training and certifications in all phases of collision repair. Each facility uses the latest technology available for diagnostics
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“It felt like a lot of work,” Greg said of reaching the milestone. “The gentleman that came in — his repair was at no charge,” Greg said. “We didn’t advertise it. [We just said,] ‘We should do something.’” Communication is key at Hudson & Mowins, both with customers and with employees. “Our technicians talk directly to the customer. There’s no miscommunication and the custom-
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and collision repair. They converted to water based, green, environmentally friendly paints from BASF in 2011, Bell said. Jones, who has been with the company for over 30 years, said Northside has become the premier collision repair facility in Upstate New York. “If you take care of customers they keep coming back,” he said. Northside is now repairing vehicles for three generations in some families. Many customers that had their vehicles repaired
ers love it because they actually get to talk to the person who worked on their car,” Cathy said. Cathy said the technicians Hudson & Mowins are highly trained professionals, and they experience little turnover. “We find good people, we treat them right, and they reciprocate,” she said. “They are all definitely family. Those are my brothers out there. When you work with them all day, you develop that relationship.” Hudson & Mowins is continuing its mission of green business. In addition to emphasizing paper-
in the 1970s when the company was started are still returning, as well as their children and grandchildren, for vehicle repairs. The Camillus location, built in 2009, has completed a significant renovation. A second “state of the art” spray booth has been installed and additional work bays were added Northside Collision offers loaner vehicles, and rentals on site. You can find a Northside Collision location near you at northsidecollision.com.
less communication and heating its facilities with a furnace powered by used motor oil, the business has had solar panels installed on the roof. “On a nice, sunny day, 75 percent of our electricity comes from solar panels,” Cathy Hudson said. Since their September 2011 installation, the panels have fulfilled an average of 30 percent of Hudson & Mowins’ annual power needs. “It’s all part of everybody’s responsibility to take care of Mother Earth,” Cathy said.
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According to DuMond, savings customers come into Geddes Federal looking for ideas to meet their short- or long-term objectives. “A local institution like ours with deep roots in the community is invested in its customers and offers the kind of personalized attention they need. We recommend banking solutions that make sense for the customer.” Geddes Federal Savings and Loan Association has two locations - Westvale Plaza in Syracuse and Limestone Plaza in Manlius.
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43 YEARS IN CENTRAL NEW YORK
• Hassle Free Collision Repair • Free Loaner Cars www.northsidecollision.com • Lifetime Warranty Baldwinsville
75 East Genesee Street
638-4444
Cicero
U.S. Rt. 11
699-3148
Liverpool/Clay
Rt. 57 & John Glenn Blvd.
622-5678
Camillus
509 Hinsdale Rd.
484-4448
Dewitt
55215_5
Special Pricing On Non-Insurance Repairs
6881 Manlius Center Rd.
437-1111