Erna Coffin Owner / Graphic Designer
519.633.1093 erna@ec-designs.ca www.ec-designs.ca EC Design
From Concept to Printed Product... Erna Coffin, senior designer E.C. Design provides quality, professional
and owner, has provided
graphic design services for a multitude of
her services to businesses
printed media. By working with a number of
in Elgin County for 9 years.
select printers and preferred suppliers in the
With extensive experience
area, we can economically deliver the entire
in the retail, public health
project from concept to final product.
and not-for-profit sectors, Erna
has
developed
a
methodical process that brings a path of focus and clarity to each assignment. She asks the right questions, garnering a thorough understanding of both the message and the intended audience. Only then does she set to work on the design, with her uncanny ability to interpret the aesthetic without losing the core marketing message.
Retractable Banner Displays “Erna is a gifted and “Erna is a gifted and experienced graphic experienced designer. Shegraphic is able designer. She is able to interpret my vision to interpret my vision and create designs and create designs that translated my that translated my message into print message into print and and the the online onlineworld. world. Erna is an inspiring entrepreneur and Erna is an inspiring provides fantastic entrepreneur and perspective.” provides fantastic perspective.”
Christine Belan, Keller Williams Christine LifestylesBelan, Realty Keller Williams Lifestyles Realty
Tabletop Banner Displays
Branding and Logo Design
“Thanks for being so prompt! Always appreciated and always enjoy working with you.� Valerie Sloby, PC Healthcare
Annual Reports, Newsletters and Books A
Message from the Executive Director
Two thousand and thirteen was the year that moving plans, program plans and several new strategies for Elgin St. Thomas Public Health were put into action. With great enthusiasm, staff at ESTPH embarked on more new tasks and priorities than ever before. To keep track of this work, we began to report on our achievements based on our Strategic Plan using a scorecard framework.
LIC HEALTH ELGIN ST. THOMAS PUB
RT 20 13 AN N UAL RE PO
INTEGRATION AND LEARNING AND GROWING NAL SYSTEMS RESOURCES AND INTER
This was the first year of implementing our Strategic Plan. Knowing what the priorities are for the CityTofAND Elgin UNITY COMMand CLIEN St. Thomas RESPONSIVENESS County helped us to model programs and ILITY ACCOUNTAB services accordingly and to apply the most AND NANCE GOVER current research and latest interventions in health promotion and health protection.
This annual report highlights some of the client feedback we have received. In their own words, those who use our services
have shared opinions on what we do and how we have met their needs. This feedback can be found throughout the report, and I hope you find it interesting! In response to client feedback, we have developed and implemented new customer service standards to make sure our clients receive exceptional service whenever and wherever they engage with Public Health. This is a commitment we remain focused on in our daily work.
After 23 years at the 99 Edward Street location, Public Health moved to 1230 Talbot Street in St. Thomas. The process resulted in a building purposely built to meet the health needs of the communities we serve. The building design includes ample community meeting spaces, as well as up-to-date clinical services, health resources and space for growth.
Message from the Acting Medical Officer of Health
I’m often asked what, in my medical opinion, is the best thing a person can do for their health. The answer, which still surprises many, is not a vitamin, a medication, or even taking steps to stop smoking. Nor is the key to health thirty minutes of exercise a day or a diet rich in healthy produce, helpful as these are. Although it isn’t obvious, the keys to a healthy life are much more fundamental to everyday life: a secure home, adequate nutrition, a steady pay cheque, and a supportive community. The good news is
Message from the Board
Chair
that none of these require a prescription or a needle in the arm. The challenge is that despite decades of research, many policymakers and segments of the public are still unaware of this simple truth. ESTPH is now moving into the
Board of Health 2013
David Warden, A Change of Space Chair, Board of Health
CLIENT AND COMMUNITY
A Client Experience with Clinical Services
commit to the daily appointments. Part of her assessment at the Methadone clinic involved testing for blood borne infections involving Hepatitis B, C, HIV and syphilis. Although this blood work was completed, she never followed up for the results and *Katie is an intravenous drug user living the clinic was not able to locate her. with an addiction and Hepatitis C. She has Unfortunately, she was not aware of her used our needle exchange program (NEP) new diagnosis (Hepatitis C) and her need in the past but in the last year, found it for further testing. Public difficult to access services due to her own transportation ...the word on health was able to connect with her through the clinic barriers. She heard about our the street is that at Port Stanley United new clinic in Port Stanley from Church arrange further friends within the community. you are finally blood testing and help her When she went to the new follow up with a physician. clinic (at Port Stanley United here. A great relationship now Church) for the first time, her exists with this client and we continue response was “the word on the street is supporting her through this journey. We that you are finally here”. She did access are able to provide sterile syringes and the Methadone Clinic in St. Thomas clean drug use equipment and also the several months prior, but was not able to
safe disposal of all of these supplies. Katie says there is a real need for support in the community for services that involve addiction counseling, methadone and suboxone treatment and more hours for the needle exchange program.
School needs assessment – principal engagement
Each school has unique strengths and needs. It is very important that our services reflect this. In June of 2013, school satisfaction interviews and surveys were completed in an effort to gather feedback from within the school and evaluate the services provided through the year. All Public and Catholic school Principals in Elgin-St. Thomas were invited to meet with the public health nurse assigned to their school. Their discussion covered what went well, what needed improvement and identified any perceived gaps in service. The results were shared in a customized school summary report.
Many clients within Elgin County benefit from the needle exchange program operated by Elgin St. Thomas Public Health. Below is a story shared by a client.
“
Back: David Warden (Chair), Bernie Wiehle, Frank Warsh, Cynthia St. John Front: Marla Champion, Heather Jackson, Jack Couckuyt Absent: Mark Cosens, Bill Walters
Dr. Franklin Warsh, Acting Medical Officer of Health
implementation phase of its Social Determinants of Health strategy, and one of the strategy’s overarching goals is to meet that very challenge. Thanks to the energy and creativity of front-line staff, and the support of the Board of Health and our partners and stakeholders, the next year should see meaningful progress towards this goal, and ultimately, a healthier and happier Elgin-St. Thomas region.
RESOURCES AND INTERNAL SYSTEMS
Health from 99 Edward Street to 1230 In 2013 there was a mysterious a major result was . The on business to doing project happening the east Talbot Street in St. Thomas. The burst of construction rters for Elgin St. Thomas and community project tion A new many duties new headqua construc Street. building quickly construction began early in 2013 and side of Talbot Since 2011, I have enjoyed budget. Health. d under ity as a member Public emergedresource as the complete new home of Elgin St. never ceased for the rest of the year. It representing our commun I term, this was a very busy time for Public Health Thomas Public Health. This community moving an of the Board of Health. During County residents needed services are Public Health believe while continuing Elgin . Iwas staff offering programs, packing and finally building purpose-built for the delivery became the Board’s Chair le facility for health services report highlights . Thisservices. direction the right and the City of St. accessib moving without disrupting the quality of healthin promotion protection vital to serve as Alderman for staff also needed enough and initiatives of services ent each Public Health that people expect. mandated clear direction Thomas. The roles complem Elgin County. workspace to provide services the health of needs to ce bilities importan responsi After rigorous site evaluations, the in meets . The new facility other and I take pride s. We by the Province member The new headquarters address many assessments and planning sessions, the for Board built fellow I share with ents. It is purpose provide the these requirem health of Health decided to build a new priorities for local health. The design staff to tackle Board continuously work to s for the public health facility the and move Elgin St. Thomas Public includes community meeting spaces, up ity. We did necessary services and resource challenges in our commun ity. and s commun decision our E L G I N S T. T H O M A S P U B L I C H E A LT H A N N U A L R E P O R T 2 0 1 3 of right health homework, made the to make it happen. This the milestone of took action ied the correct approach In 2013, we accomplished ent of a process exemplif breaking ground on the developm
1230 Talbot Street • St Thomas
Cynthia St. John, MBA Executive Director
Please enjoy this 2013 annual report; it represents the highlights of what has been a great year of change in the organization’s history. It emphasizes some outstanding accomplishments!
”
“
Our relationship with Public Health is more meaningful than it has ever been. Student health is important to us and we have seen an increase in the number of contacts over the past two years. You are a valuable member of our school community and you’re really connecting with the students. Your involvement and visibility in the school makes it easier for students to contact you and feel comfortable doing so.
”
Mr. Scott Massecar, Department Head of Student Services, Central Elgin Collegiate Institute
to date clinical services and health protection resources. The location is designed for public accessibility with a central location in Elgin County, convenient access to nearby residential areas and a stop along the St. Thomas bus route. The building process was a new and exciting challenge for the organization with the end result being a landmark site for the community that will contribute to the health and well being of all residents for years to come.
*To protect the client’s anonymity, their name and some case details were changed.
Elgin Schools Value Nursing Support
Elgin St. Thomas Public Health is committed to continuous quality improvement in our programs and services. In a school community, the goal is to work with administration, teachers, parents, students and local agencies. Together we create an environment that will have a meaningful impact on a child’s health and improve learning outcomes.
The results were helpful. Principals reported they welcomed increased support from Public Health to service the health and wellness needs of their students. Based on the feedback and the success of certain programs, the most popular ones were added to a menu of service options for schools to choose from.
This process strengthened the collaborative relationship Public Health has with schools and helped to inform program plans, service goals, and targets. Based on the success in 2013, and the need for ongoing feedback, this initiative will expand in June of 2014 so private and Amish schools are included. E L G I N S T. T H O M A S P U B L I C H E A LT H A N N U A L R E P O R T 2 0 1 3
, Ontario N5P 1G9 6 • www.elginhealth.on.ca
519.631.9900 • 1.800.922.009
“Thank you so much for the fabulous work! The finished product is AMAZING!” René McIntyre, Trumpet of Truth Christian Ministries
Youth Brain Development
Frontal Lobe
Think About It
• initiation, problem solving, personality
Parietal Lobe • language, sense of touch
Occipital Lobe • vision
Temporal Lobe • memory, hearing
Brain Stem
Cerebellum
• breathing, heart rate, swallowing
• movement, balance
What is the cost of eating well?
Reeal life situations for people living in Elgin and St. Thomas:
r Every year Elgin St. Thomas Public Health surveys the price of food items from grocery stores across St. Thomas and Elgin County using a tool called the Nutritious Food Basket (NFB)
Single Person Households ouseholds
Households with Children
r The cost is determined by pricing 67 food items in six grocery stores across the county and calculating the average lowest retail price. In 2013, the weekly cost of groceries for a family of four was $184.95. r Items included in the NFB meet recommendations from Canada’s Food Guide. However, the assumption is that people have the time, skill, and equipment needed to prepare food from scratch.
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r Prepared convenience foods, personal and household non-food items such as toothpaste and cleaning supplies are not included in the NFB
Income
The weekly cost of groceries for a family of four is now $184.95. That is an increase over three per cent in three years.
Why does the cost of food matter? When money is tight people are often forced to cut into their food budget to pay for other living expenses. People will skip meals, eat fewer fruits and vegetables, drink less milk, and fill up on non-nutritious foods because they are more affordable. This is called food insecurity. The result of this unhealthy diet is an increased risk of chronic illness, and ppor growth and development in children .
Who can’t afford to eat well & why? For people living on minimum wage, Ontario Works, or the Ontario Disability Support Program, it is hard to make ends meet. After paying rent, they still have to pay for other necessities such as:
“I wish I could afford more of the good stuff... fresh fruits, vegetables and meat. When I do get the fresh stuff it doesn’t last long.� ~ Minimum wage earner and mother of two children
2
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Heat and hydro
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Transportation, car maintenance and gas
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Child care
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Eye and dental care
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When faced with the choice of paying rent or going hungry, many families are forced to go hungry.
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When income is low and living expenses are high people don’t have enough money for food. In March 2013 the Caring Cuboard food bank in St. Thomas served 703 people. Of these 34% were children.
A summary of some real life situations for people living in Elgin and St. Thomas appears above. These scenarios show that after paying y rent and for food, people and households who earn minimum wage orr receive social assistance have little, if any money left over to cover the cost of other basic monthly expenses.
T H E R E A L C O S T O F E AT I N G W E L L I N S T. T H O M A S E LG I N C O U N T Y 2 0 1 3
T H E R E A L C O S T O F E AT I N G W E L L I N S T. T H O M A S E LG I N C O U N T Y 2 0 1 3
3
Posters, Flyers, Brochures and Signs Meats
Honey and Syrup
Markets
Ian and Connie Foster
Clovermead Adventure Farm ~ Home to 24 Million Bees
Briwood Farm Market
29 48649 College Line, Aylmer • 519-773-8718
35 11302 Imperial Road (Hwy. 73), Aylmer, N5H 2R3 • 519-773-5503
icfoster@amtelecom.net
info@clovermead.com • www.clovermead.com
Corn-fed freezer beef. No animal by-products in feed or hormones used. Portions or halves may be ordered or come visit us at our on-farm store.
Honey and honey products, maple syrup and more. School & group tours.
Crocker Honey 30 49801 Glencolin Line, Aylmer • 519-773-9208 Custom slaughter, retail store. Chicken, pork and beef.
Mon, Tues, Thurs, Fri. 8-5. Wed. 8-12, Sat. 9-12
Lunnvale Family Farms 31 46698 Crossley-Hunter Line, Belmont • 519-318-0388
jblunn5@gmail.com Freezer beef, certified organic crops available for livestock feed.
Please call to order.
McSmith’s Organic Farm 32 42828 Shorelea Line, St. Thomas • 519-631-0279
mcsmith@amtelecom.net • www.mcsmithsorganicfarm.com Certified Organic chicken, eggs, vegetables, beef & pork.
Phone to order. Also see us at St. Thomas Horton Farmers’ Market.
Oegema Turkey Farms Inc. 33 10882 Sunset Road, Talbotville • 519-633-0527
36 44635 Sparta Line, Sparta • 519-633-1099
Fresh and frozen turkeys & turkey products.
34 239 Ross St, St. Thomas, N5R 3Y5 • 519-631-2340 Butcher, locally sourced meats.
Mon, Tues, Thurs, Fri. 8-5. Wed. 8-12, Sat. 9-12
41 27983 Talbot Line, Wallacetown • 519-762-3504
www.empirevalleyfarms.com
www.crockerhoney.ca
Perennials, hanging baskets, tomatoes, berries, sweet corn, strawberries.
Honey.
May-Oct: Mon-Fri. 9-6, Sat. 9-5, Sun. 12-5
Gibson’s Honey Farm 37 25629 McMurchy Line, West Lorne • 519-768-0035 Pure honey, beeswax and related items.
Open year-round, please call ahead.
Rodgers Family Maple Syrup 38 36500 & 36435 Lake Line, Port Stanley
519-782-4662, 519-782-3904 Maple syrup, maple butter.
Open year round.
Wineries
42 19 Elgin Street, St. Thomas • 519-637-0055
info@farmgatemarket.com • www.farmgatemarket.com Fresh Ontario Meats and store made deli meats. Featuring no fillers or by-products in any of our products.
Mon-Fri. 9-6. Sat. 9-5
From the Meadow 43 3881 Avon Drive, Belmont • 519-633-9338
info@fromthemeadow.com • www.fromthemeadow.com 100% natural, organic personal care products. 167 local grown herbs.
Open year-round, Mon-Fri 10-4. May-Oct every Sat. at Horton Farmers market and year-round every Sat. at Western Fairgrounds.
Salt Creek Market 44 11143 Highbury Avenue, St. Thomas • 519-633-9338
Quai du Vin 39 45811 Fruit Ridge Line, St. Thomas • 519-775-2216 Wine & misc. supplies, grapes and grape juice in season.
Mon-Sat. 10-5, Sun. 12-5 (Grape juice early October)
www.saltcreekmarket.com Handmade baking, produce, apples, cider, pickles, jams, jellies, maple syrup, cheese and gifts.
May-Dec: 9-7
St. Thomas Horton Farmers’ Market 45 Manitoba Street, St. Thomas • www.hortonfarmersmarket.ca Farmer produced fruits, vegetables, bread, cheese & meats, local artisans featured.
May 7-Oct 29: Sat. 8-noon
buylo calbuyfresh.ca
Canadale Nurseries Ltd. Ontario’s Favourite Garden Centre! 46 269 Sunset Drive, St. Thomas • 519-631-7264 info@canadale.com • www.canadale.com Trees, flowering shrubs, perennials, annuals and more.
Spring: Mon-Sat 8-8, Sun 9-6. Summer/Fall: Mon-Sat 8-6, Sun 10-6; Winter: Mon-Fri 8-5
Family Flowers Inc. Family owned and operated since 1994 47 44329 Talbot Line, St. Thomas • 519-631-6004
www.familyflowers.ca Fresh Potted Flowers and Unique Home + Garden Décor for each season.
Farmgate Markets
info@quaiduvin.com • www.quaiduvin.com
Pete Charlton's Quality Meats
Empire Valley Farm Market and Greenhouse
By appointment.
info@turkeyshoppe.com • www.turkeyshoppe.com Mon-Fri. 9-5:30, Sat. 9-4
Mon-Fri. 8-8, Sat-Sun. 8-6
March-Dec: Mon-Sat. 9-5:30. Jan-Feb: Tues, Fri & Sat
By phone or by chance. Open year-round.
Johnson Meats
40 1030 Talbot Street, St. Thomas • 519-633-9691 Fruit, vegetables, plants/flowers, fresh meat, baked goods made daily.
Nurseries
Mon-Sat 9-5. Open year round.
Harris Family Farm Eco-Conscious Seasonal Cut Flowers 48 42488 Ron McNeil Line, St. Thomas • 519-668-9537 harrisflowerfarmpasturedpork.weebly.com Flowers for special events. Pastured pork.
At St. Thomas Horton Farmers' Market & Covent Garden. Call year round.
Moore's Flower & Garden Centre 49 11047 Imperial Rd N, Aylmer • 519-773-8526 Bedding plants, fall mums, annuals, perrenials, hanging baskets.
Open Spring to fall, hours vary by season.
Ads, Postcards, Rack Cards and Bookmarks Discover the Farms of Elgin County!
Fruits and Vegetables Herbs • Meats Honey and Syrups Wineries • Markets Nurseries Plan your visit, enjoy all our trails at:
www.buylocalbuyfresh.ca
Healt hy Eater?
If your child is between the ages of 18 months and 5 years old, go to
nutritionscreen.ca to find out.
It takes less than 10 minutes and shows you: 3 What is going well with your child’s eating habits. 3 What to work on to help make your child a healthy eater for life. 3 Trusted nutrition resources, tools and recipes.
Want more information?
Contact Elgin St. Thomas Public Health and we’d be happy to help.
519.631.9900 www.elginhealth.on.ca
nutritionscreen.ca
Is your child a
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