Your Source of South African Current Affairs
2nd Issue
SA Outlook DEVELOPMENT & EDUCATION TRADE & INVESTMENT FINANCE & BUSINESS TRAVEL & TOURISM CURRENT AFFAIRS
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need to action it.
Publishing
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MINING
SA OUTLOOK
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SA OUTLOOK
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MINING
MINING
SA OUTLOOK
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Contents Institute for Futures Research
IFC & 1
JA Plant
Africa Energy Indaba
2,3 & 5
South African Tourism
36-37
South African Tourism - New TGCSA grading criteria set to improve competitive edge of South Africa!
38-39
Ngaphaya Y2K10
40-41
Copper Development Association South Africa
7, 31
Message from the Publisher
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Gauteng Piling
9
Institute for Futures Research Defeat Fatalism with “why can’t we” attitude 10 Institute for Futures Research - Seven major tipping points for SA’s future Invincible Valves Supplying various industries Invincible Valves
11-13
University of Johannesburg - Transport and Supply Chain Management Programmes
42-43
USB Executive Education - Empowering leaders across Africa and beyond 46 USB Executive Education - The tricky business
14 cover & 15
SANEDI - Focus on clean energy R&D unlocks economic growth
16-19
Petroleum Agency SA
20-23
Sakhiwo Health Solutions
24-25
EHL
26-27
Professor Jonathan Jansen – On the future of South African Education
28-30
Phoenix College makes its mark!
32-33
Math Engineering
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of African expansion
47-49
USB Executive Education - Could entrepreneurship unlock prosperity for Africa 50 USB Executive Education - Leadership development: Coping with change 51-53 Upcoming events
54
Open Trade Training Centre - World Skills 1995-2018 56 & IBC
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Publishing Should you wish to advertise in this publication or to place an advertorial or article about your company or organisation, please contact us and find out about our competitive rates.
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SA OUTLOOK
Message from the Publisher Dynasty publishing aims to keep you informed on the key industries, sectors and institutions that drive the South African economy. We are proud to bring you SA Outlook, our flagship publication which showcases businesses and institutions from education, trade and investment, finance, corporates, mining, energy, manufacturing, technology, travel and tourism. Furthermore, SA Outlook covers current affairs and highlights some of the top players in these industries and events of interest to these sectors. These industries provide a major contribution to the growth of the South African economy and will continue to do so in the coming years. We look forward to presenting these successes as they transpire. We wish to extend our thanks to our key partners, Institute of Futures Research and Africa Energy Indaba, conference and exhibition, for making this
possible as we continue to endeavor to have our finger on the pulse of the wheels that turn our South African economy. Furthermore, we aim to remain a key point of reference for informing you on developments in mining, technology, energy, tourism and education and other key sectors. We welcome opportunities for you to create awareness of your product, business or technology as relates to the topics and issues covered in SA Outlook. Given our competitive rates, this platform will enable you to reach a broad audience as SA Outlook focusses on key distribution points to reach the right audience and future potential clients or business partners that are aligned to your business needs and requirements. We endeavour to continually expand our distribution to include government, public entities and entrepreneurs, particularly in these spheres.
Publisher: Emile Polman
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We look forward to bringing you the next issue of SA Outlook and thank you for your continued support.
Best wishes,
Emile Polman Managing Director Dynasty Publishing (Pty) Ltd
Disclaimer All rights reserved. No part of this publication may be reproduced, in any form or by any means without the Prior written consent of Dynasty Publishing (Pty)Ltd, Reg.No 2018/086878/07. While every care has been taken when compiling this publication, the publisher and contributors accept no responsibility for any consequences arising from any errors or omissions.
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SA OUTLOOK
INDUSTRIAL
Supplying various industries When we talk about business in
sive range of valves and covers a
Advice to entrepreneurs
Africa, the thing that we visual-
broad spectrum of low pressure
Finally, armed with a five-year
ise first is mining – the backbone
valves and prides itself on excep-
plan, with a new age manage-
of the economy of many African
tional customer service, offering
ment system with family values,
countries. In Africa, it is not only
many ancillary services as in rub-
under the guidance of corporate
the biggest greatest catalyst of
ber lining of pipes, fittings and
governance with a full board
development in multiple nations
valves along with reconditioning
of directors, one non-executive
of the continent, but also an
of valves. Our passion drives our
director and two independent di-
extraordinary source of employ-
on-going innovation of industry
rectors, Invincible Valves are now
ment and global trade exchange.
solutions including manual and
implementing systems and con-
Breaking every odd to bring
automated valves in a variety of
trols which will be able to cope
positive winds of change in min-
packages. We offer a fully opera-
with current business growth
ing, Pam du Plessis, Managing
tional workshop on site for valve
and expansion. They are striv-
Director of Invincible Valves, a
repairs and or reconditioning,
ing for diversification within
well-established company that
along with a fully operational
the business, expanding their
distributes valves of its own as
rubber lining division on valves,
markets, adding additional an-
well as on behalf of the biggest
pipes, fittings and tanks.
cillary services and products range, directed to the mining,
manufacturer in South Africa. What drives this Innovative
petro chemical, power genera-
tion to the industry has helped
Women Entrepreneur?
tion, water, sewerage, gas works
her
awards
Pam gives huge credit to her
and general industries which will
and recognitions including the
father and her three beautiful
enhance customer experience
prestigious
children is what drives her mo-
and business expansion
Women of the Year Award, Mov-
tivation.
throughout Africa and beyond.
ing Mountains 2017, among
achievements and recognition
many other.
from global organisations and
Pam’s
extraordinary earn
numerous 2017
contribu-
Enterprising
Pam’s
extraordinary
her passion drives her to make Innovative Valve Company
an impact in people’s lives
Invincible Valves has almost 4
through the establishment of
decades of rich experience in
a fully equipped Education &
distributing, manufacturing, re-
Training Centre on the compa-
conditioning and rubber lining
ny’s premises to offer courses
valves. Over the years the com-
through SAVAMA along with
pany has introduced its own
ABET training, Basic Business
registered brand of INVAL valves
Skills, Life Skills etc for its staff,
which has led to a comprehen-
interns and local community.
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INDUSTRIAL
SA OUTLOOK
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SA OUTLOOK
ENERGY
Petroleum Agency SA Petroleum Agency SA (PASA) is a South African
ute to the aims of the National Development Plan
state-owned company established through a Minis-
2030. The plan envisages that by 2030 South Af-
terial Directive in 1999. The Mineral and Petroleum
rica will have an adequate supply of electricity and
Resources Development Act came into operation
liquid fuels to ensure that economic activity and
on the 1st May 2004 and in terms of this Act, the
welfare are not disrupted, and that at least 95%
Agency received its mandate to operate.
of the population will have access to grid or off-
In carrying out its mandate, the Agency is re-
grid electricity.
sponsible for the promotion of exploration for
However, there are both global and local chal-
and development of South Africa’s oil and gas
lenges that have made it difficult to attract qualified
resources. The Agency is thus expected to act as
explorers and investors to South Africa. One of these
the national archive for oil and gas exploration
is the dramatic slump in the oil price seen in 2014,
and production data and distribution of all geo-
although recently it has recovered much ground.
logical & geophysical data to would be explorers,
The delay in the finalisation and enactment of the
to appraise potential for oil and gas within South
Mineral and Petroleum Resources Development Act
Africa, to promote and regulate exploration and
(MPRDA) amendments has also created uncertainty
development of oil and gas resources, and to raise
amongst explorers and investors.
awareness of petroleum resources at national level.
South Africa is on the brink of major develop-
With regard to operating in the sector, the reg-
ments in the upstream industry and in the next
ulations that must be adhered to are the MPRDA;
few years this will be the key in determining its
terms and conditions of exploration and pro-
future energy profile and how oil and gas can
duction rights that incorporate good petroleum
contribute to the greater energy mix. Oil and gas
industry practices; and also those in respect of
development is still in the exploration phase com-
matters that find their origins in the Liquid Fuels
pared with the established state of the minerals
Charter, the National Environmental Management
industry. The results to date suggest that South
Act, the National Water Act, the Mining Titles Reg-
Africa has large potential for these resources, both
istration Act and the Mine Health and Safety Act.
on- and offshore.
There is an excellent case to be made for in-
The demand for energy has surpassed supply,
vestment in South Africa’s burgeoning oil and gas
therefore alternative energy sources are being looked
exploration and production sector, with shale gas
at to deal with the ever-growing demand. PASA,
representing a major opportunity. By facilitating
together with the Council for Geoscience (CGS)
the process to attract qualified international ex-
and the Department of Mineral Resources (DMR)
plorers and investors to the oil & gas sector, we
is conducting extensive studies into South Africa’s
can further grow the South African economy and
potential shale gas resources. This work focuses on
create jobs, which would in turn assist in alleviating
the reserves and the technology that is required to
the problems around unemployment and contrib-
extract the gas, as well as the value chain.
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ENERGY
SA OUTLOOK
Natural gas has been discovered off the west
Ibhubesi gas field and intend to pursue the option
coast of South Africa in the Atlantic Ocean (Ibhu-
of independent power production. Africa Energy
besi gas field) and off the southern coast in the
has acquired the acreage inshore of the Ibhubesi
Indian Ocean (F-A gas field and its satellites). Both
gas field, where they will be pursuing the oil dis-
these areas hold great potential. The period before
covery in the A-J graben.
the recent drop in oil prices saw unprecedented
Other operations of interest include explora-
interest and a record level of activity in petroleum
tion of the deepwater and ultra-deepwater of the
exploration in South Africa, and exploration inter-
southern Orange Basin by PetroSA together with
est remains high. With this said, most of the oil
Anadarko, and exploration by Sungu Sungu Petro-
that feeds the country’s four crude-oil refineries is
leum. There is continued interest in the ultra-deep
imported, but a great deal of South Africa’s fuel
water of the northern sector, and it is the Agency’s
is generated by a natural gas conversion plant on
opinion that there is great potential for both oil and
the coast and a coal-to-fuel facility near the coun-
gas reserves in this basin. The deep and ultra-deep
try’s industrial heartland.
water of our south coast, currently being explored
In addition to South Africa’s crude-oil refineries,
by the likes of Total, also hold great potential.
natural gas conversion plant, coal-to-fuel and gas-
In today’s world, oil and gas remain the most
to-liquid crude oil refineries, Sasol produces fuel
critical energy resources, and Petroleum Agency
from coal at its Secunda facility, and PetroSA has the
SA is in full support of those entering the South
country’s only gas-to-liquid facility in Mossel Bay.
African oil and gas exploration and production
The recent discoveries of major gas deposits in
industries. The Agency is fully committed to en-
Mozambique also sends a very positive message
suring that our government and policy-makers
for our east coast, while the Namibian discovery
sustain the sector for the benefit of all involved
of gas suggests that our west coast will be just as
and is committed to doing everything in its power
fruitful along the Orange river basin – believed to
to advance the industry.
be an extension of the Namibian fields. Current offshore oil and gas exploration activ-
Contact us to find out more about:
ity, in the Orange Basin, PetroSA has been joined
• Onshore/Offshore exploration opportunities
by Cairn India, and they are looking at both oil and
• Permits and rights
gas potential. Sunbird Energy and partners have
• Availability of geotechnical data.
a production licence for the development of the
Tygerpoort Building, 7 Mispel Street, Bellville, 7530, Cape Town, South Africa Tel: +27 21 938 3500 | Fax: +27 21 938 3520 plu@petroleumagencysa.com www.petroleumagencysa.com
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SA OUTLOOK
EDUCATION
On the future of South African Education It is the one question I am asked most often by
our schools – mainly former white schools in cities
parents across the nine provinces...will my child be
and towns. Of course, the portrait of two school
able to attend a good school one day? It depends,
systems is not that sharply divided in terms of
I respond, on who you are, where you are and how
race. Since democracy in 1994 the growth of the
much money you have. A middle class White stu-
black middle class (African, Indian and Coloured in
dent in the urban areas whose parents can afford
terms of old designations) means that more and
to send them to the best public or private schools
more not-white students are able to afford top-
in South Africa will always enjoy access to the best
end public and private education.
teachers, the best facilities and the best “opportu-
There is nothing in the political system or the
nities to learn.” These students will do better than
policy apparatus of government to suggest that this
others at university, obtain their degrees in the
pattern of two school systems will change signifi-
minimum time and find good jobs on completion
cantly into the future. Which raises the important
of their studies.
question---why? Clearly one of the key struggles to
If on the other hand, you are a poor black Af-
end apartheid was driven by the demand for equal
rican student stuck in rural schools and whose
education. In spending terms the post-apartheid
parents cannot afford to migrate the child to the
government has spent more money on education
former white schools in the nearest towns or cities,
whether as a percentage of GDP or as a proportion
then that learner’s fate is more or less sealed. Such
of the national budget. There have been all kinds
a student will be exposed to poorly trained teach-
of reforms put in place to close the gap between
ers working in deficient if not dangerous school
these two school systems – from fee-free schools
buildings and experience far less exposure to ac-
for the poor to increasingly prescriptive curriculum
tive teaching or structure learning opportunities.
reforms. And yet little has changed.
Unsurprisingly, these students do seldom get to
The main reason for the status quo is polit-
university and among those who do their prepara-
ical. Government has refused to intervene in the
tion for higher education is so weak that they fail in
chronic disruption of disadvantaged schools by the
large numbers in the first year of university and the
majority teachers union. Teachers in those schools
majority do not obtain a degree in the minimum
are unionized and protected from any intervention
time or at all.
that could increase accountability as in professions
What this means is that South Africa has, as
such as accountancy or medicine. Over time there
our best research shows, a bimodal school sys-
has been a marked decline in the cultures of teach-
tem where the one peak represents the majority
ing and learning in these schools which are often
of schools – black, underperforming township or
described in research as dysfunctional. This is re-
rural schools – and the peak at the other end of
flected in any number of national tests (such as the
the performance scale represents about 20% of
government’s own Annual National Assessments or
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EDUCATION
SA OUTLOOK
ANA’s) and international tests of achievement
er words, have aimed to lift the standard of black
(such as the Progress in Reading Literacy Study or
schooling though with little effect, as mentioned.
PIRLS research) often placing South Africa last or
Despite occasional political interventions, such
near the bottom when compared to other nations.
as when there are crisis in the privileged schools
On the other hand, the 20% of high perform-
around girls hair or Afrikaans language policy,
ing former white (and a percentage of exceptional
these institutions are to a large extent “left alone.”
black schools) continue to excel with little inter-
Why? Because those are the schools where govern-
ference in their affairs by government. They are
ment officials from high-ranking cabinet ministers
allowed to charge exorbitant fees, thereby auto-
to ordinary civil servants send their own children.
matically excluding many poorer students. They
They have a vested class interest in protecting the
are allowed to select their students often on the
privileged schools but they also have a calculated
basis of place of residence; the closer you live to
political interest in demonstrating that the school
the school the more likely you are to enjoy admis-
system works by relying on the academic perfor-
sion. Since residential areas in South Africa are
mance of the elite schools in the national averages
still largely segregated, white middle class parents
of the matriculation examinations, for example.
(and a small number of middle class black parents)
So to answer the question, what about the fu-
still send their children to these privileged schools.
ture of schools? In sum, depending on your race,
Government’s major policy interventions, in oth-
class and locality (where you live), children can
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SA OUTLOOK
EDUCATION
expect an uninterrupted access to high quality
universities can easily spread to the leading research
education if they find themselves in that 20% of
universities and collapse good institutions for weeks
schools. The majority of children, sadly, will remain
and months on end. At the moment there is a lull
stuck in poor quality education since there is no
on the elite campuses but the tensions remain and
policy or plan to effectively change the status quo.
the threat to academic cultures is not over at all. It
The future of universities, on the other hand,
is less clear what the future of the leading univer-
is a little more complicated. While there are more
sities would look like a decade or more from now.
than 26,000 schools there are only 26 public uni-
For the immediate future, South Africa still offers
versities. Already only 10 of those universities are
top quality undergraduate education among its
academically functional and financially stable. In
leading universities and excellent research training
the bottom 16 there are institutions with the same
opportunities for postgraduate studies. However, if
dilemmas as the dysfunctional schools – poorly
another major protest movement again breaks out
qualified lectures, failing infrastructures and unpre-
on all campuses, the future is uncertain among the
dictable timetables. Every week there is one crisis
excellent but fragile research universities.
or another that disrupts academic teaching from
By Professor Jonathan Jansen
seasonable fights about SRC elections to delayed government agency payments of funds for food
Recommended readings:
and transport to sexual assaults on campuses.
• Jansen, JD (2016) As by fire: the end of the
The student protests of 2015-2016, important
South African university. Cape Town, Tafelberg.
as they were in the quest for social justice, demon-
• Spaull, N and JD Jansen (2019) Inequality in
strated that the chronic dysfunctional of the bottom
South African schools. New York, Springer.
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SA OUTLOOK
EDUCATION
Phoenix College makes its mark! Founded in 1994, Phoenix College has provided quality education at an affordable cost. Today it is one of the best “low fee independent schools” serving the lower socio economic group of previously disadvantaged learners. It was recently mentioned in “Hidden Assets”, a report by the “Centre for Development and Enterprise” sponsored by the Templeton Foundation in the U.S.A. Phoenix College has made its mark as a valuable and integral part of the community by obtaining many remarkable achievements academically, athletically and recreationally, including obtaining 100% matric pass rate since 2008.
It has also been pointed out at meetings of the Gauteng Education Portfolio Committee held at
The need for Independent Education
the Gauteng legislature that not only do indepen-
Both the Constitution of the Republic of South
what they would have paid to educate a learner
Africa 1996, as well as the South African Schools
in a public school, while costing parents less to
Act 84 of 1996, identified the essential role that
send their children to these schools than to former
independent schools would need to play in order
model ”C” schools, but that independent schools
for the national education strategy to be achieved.
in the province have during the period 2009 to
As it is foreseen that the state would not be able
2017 often achieved a higher average matric pass
to provide the total education needs of the coun-
rate than that achieved by public schools.
dent schools cost the state less than one third of
try at the required level for the foreseeable future, independent schools will continue to play an important role in providing quality education. Many independent schools were started during
The Founding and Development of Phoenix College
the previous dispensation in order to assist with the
Fred Boltman, a retired engineer, used his sav-
education of disadvantaged learners who were not
ings, insurance payouts and pension payout to
catered for at that time. Beyers Naude High School,
found Phoenix College in order to empower the
previously located in Braamfontein, was an exam-
community by supplying quality education at an
ple of an independent school that was established
affordable cost to historically disadvantaged learn-
to respond to this need. When Beyers Naude High
ers from the poorer socio economic classes. The
School closed, the learners were accommodated
Phoenix in Greek mythology was a bird that died
by Phoenix College as a result of a recommenda-
in flames. Out of the ashes, a baby bird was born.
tion by the Gauteng Department of Education.
In 1994, the name Phoenix College was chosen to
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EDUCATION
be symbolic of the new dispensation that was arising out of the ashes. Phoenix College was born.
SA OUTLOOK
The Phoenix College Saturday School providess extra lessons to uplift learners from poorly perform-
Located at Happiness House, the school is con-
ing public schools in outlying districts. Since 1994,
veniently close to rail and taxi services, but the
the total learner base has grown to approximately
building may not be able to accommodate planned
1255 learners. The total full time staff complement
future growth. Phoenix College is engaged with
is 72 while the Saturday School and the Matric Re-
planning a second school for which the land has
write Centre have additional casual teaching staff.
already been purchased.
Phoenix College is fully BEE compliant.
The full time school caters mainly for learners that live in the inner city with some learners from Katlehong, Thokoza, Soweto, Alexandra and a few learners from outside our borders. In about 2006, however, Phoenix College took in 16 refugees from the DRC whose parents had been massacred in the war. They were fed, provided with uniforms and after they passed matric, they were united with family members that were traced overseas. Many of them obtained their degrees in Sweden, Canada,the U.S.A. and other countries.
What makes Phoenix College great! Co-operative and Excellent Management
Unique Educational Offerings
• Presented by the Gauteng Department of Education • Total commitment to Education • The Director has an open door policy
• SETA and other skills training courses in areas such as Entrepreneurship and Project Management • Computer / Mathematics lessons offered to learners from public schools
Caring for children • The “World’s Children’s Prize for the Rights of the Child” awarded to Phoenix College by a Swedish N.G.O. for the part played in re-uniting learners with their families in foreign countries • Numerous positive testimonials from parents • Bursaries awarded to eligible children • Children who cannot get home are cared for
Excellent Education
Technology Oriented School • Offers the subject of Information Technology covering the Delphi programming language
Other Distinguishing Features • Counseling on subject and employment choices to Grade 9 and Grade 12 learners • Zero tolerance for drugs and alcohol • Good discipline
Empowering the community! 33
SA OUTLOOK
ENGINEERING
Math Engineering 100% BLACK OWNED (BBBEE LEVEL 1) COMPANY
A professional engineering
PROFESSIONAL MEMBERSHIPS AND RESGISTRATIONS
services company founded
Our engineers are professionally registered with the Engineering
in 2010 comprising diverse
Council of South Africa (ECSA) and affiliated to various Engineering
expertise in Electrical and
Institutes and Associations and is an affiliated member of Consult-
Mechanical Engineering,
ing Engineers South Africa (CESA). We offer fully scope Professional
Telecommunications and
Electical, Mechanical and Telecommunications engineering services
Project Management.
that includes designs and construction monitoring and pride ourselves on excellent service that exceeds expectations.
MECHANICAL ENGINEERING
ELECTRICAL ENGINEERING
• Design and installation of
• Electrical power distribution
heating
systems designed for indus-
• Electrification: rural and urban electrical reticulation
• Ventilation and air condi-
trial and commercial systems
• Electrical master planning
tioning (HVAC) systems
including structural earthing
• Standby power generation
• Bulk material handling sys-
and lightning protection.
design and implementation • Telecommunications, control
tems design and installation
• Lighting designs and main-
(i.e. conveyor belts anf fluid
tenance (buildings and
and instrumentation systems
conveyance)
area lighting
designs and installations
• Fluid reticulation design and optimisation • Compressed air reticulation
• Substation design and main-
• Load flow studies
tenance – High Voltage (HV) and Medium Voltage (MV)
design and optimisation • Maintenance program implementation and optimisation • Non-destructive testing and
ENERGY AND DEMAND MANAGEMENT • Energy efficiency and demand management • Measurement and verification of energy savings
evaluation services on any
• Energy metering and tarrifs
plant area using all applicable
• Alternative energy solutions (renewables - solar PV, CSP, CPV,
NDT methods
biomass, co-generation
PARTNER WITH US
CONTACT DETAILS
A world-class solution for all
156 Ruimte Road, Wierda Park, Centurion 0157
your engineering infrastructure
Email: info@math-engineering.co.za
projects’ needs
Tel: 012-660-1813 | Cell: 083-229-5385 | Fax: 086-658-2819
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IT’S WHO SAYS YOU CAN’T FIND YOUR ADVENTURE? YOU CAN! Ask anyone and they’ll tell you that South Africa is one beautiful place. From fantastic beaches to the vibiest cities, the lushest landscapes and so much more, you could discover something new every day of the year! You could take a Sho’t Left to the Eastern Cape and visit Hole in the Wall, the legendary rock
COUNTRY ENJOY IT formation tucked away in the Wild Coast settlement south of Coffee Bay. If you want to hit the beach, Port Elizabeth is home to popular King’s Beach with warm waters all year round, popular for swimming and bodysurfing. If a bit of bundu-bashing rocks your world, our national parks are known the world over for offering some of the best wild-life experiences imaginable. Or head to the beautiful province of Mpumalanga and soak up some of South Africa’s most beautiful landscapes.
Yes, budget can sometimes be too tight to mention, but Mzansi has so many options for so many pockets. You’ll even be amazed at what you could discover in your own back yard. Whether it is a guided tour around your city, a relaxing day at the park or a full-on getaway, have a look through www.shotleft.co.za and find the deal that tickles your fancy. After all, it’s your country. Enjoy it. Because nothing is more fun than a Sho’t Left.
SA OUTLOOK
TOURISM
New TGCSA grading criteria set to improve competitive edge of South Africa! In a bid to advance and maintain a recognisable,
responsibly and limit the impact of their business
credible and globally benchmarked system of
on the environment. The South African National
quality assurance for accommodation and venues
Standards(SANS) 1162 formed the basis of the
in South Africa, the Tourism Grading Council of
compilation of the criteria attached to the Respon-
South Africa (TGCSA) is pleased to announce that
sible Tourism accolade. The Responsible Tourism
the new and revised grading standards for South
accolade is a recognition mechanism and not an
Africa have been approved by Minister of Tourism,
accreditation nor a certification.
Derek Hanekom and now gazetted for implementation from 01 April 2019.
“The approved enhancements to the grading system create greater value for our members
The new grading criteria include the intro-
and will further aid the Tourism Grading Coun-
duction of two new categories in the form of
cil of South Africa in upholding and improving
“apartment hotels” and “small hotels” in which
the competitive positioning of South Africa as a
the luxury form (boutique hotels) would be en-
quality destination,” says Darryl Erasmus, Tourism
compassed. In addition to this, grading levels have
Grading Council of South Africa’s Chief Quality
been enhanced and will now also include a new
Assurance Officer.
5-Star Premium grading level which is a recogni-
“The implementation date of 01 April 2019
tion reserved for the pinnacle of luxury product
offers sufficient time for us to consult and socialize
in South Africa and will only be for those products
the revised grading system with all stakeholders. It
that far exceed premium expectations with respect
will also enable our members to ready themselves
to quality standards and service excellence.
for their next assessments based on the revised cri-
In addition to this, TGCSA has also introduced
teria,” he added.
a new dimension to grading which allows for
To educate and bring understanding of the
properties to capitalize on niche market differ-
enhanced grading system and criteria, the TGC-
entiation. This new addition termed “accolades”
SA will be embarking on a national familiarization
includes insignia and criteria for niche markets
initiative campaign through a tourism trade road-
such as child-friendly, pet-friendly, wedding ven-
show during February and March of 2019. Exact
ues, spa and wellness facilities, 4x4 etc. A full list
dates will be communicated and advertised exten-
of accolades will be available on the www.tour-
sively in the near future. Furthermore, the TGCSA
ismgrading.co.za website in the coming weeks.
owned platforms including the website are being
Responsible Tourism also forms part of accolades offering, with the sole purpose of encouraging tourism businesses to operate more
38
updated to include downloadable versions of the criteria.
TOURISM
“This would not have been possible without the participation of our valued stakeholders and
SA OUTLOOK
urday the 17 of November 2018 at the Sandton Convention Centre in Johannesburg.
we are immensely grateful for their involvement.
Established in September 2002, TGCSA oper-
I would like thank the industry for their contribu-
ates as a business unit of South African Tourism
tions and inputs as well as their patience whilst
and is the only officially recognized quality assur-
the TGCSA completed this revision process. The
ance body for tourism products in South Africa.
valuable inputs of all our stakeholders have result-
The process to revise the Grading system was
ed in a set of criteria that are globally competitive,
started in 2008 is reviewed every three years to
yet uniquely South African,” concludes Erasmus
ensure globally competitiveness and relevance.
To date 5178 establishments are graded across
The most respected entity with the right re-
the country. Star grading provides real partnership
sources and knowledge to grade establishments,
that unlocks business growth. Grading also assists
TGCSA awards the only stars worth trusting.
the travel trade to understand the offerings and
Issued by South African Tourism on behalf of the
match supply and demand. Moreover, it facilitates
Tourism Grading Council of South Africa.
the monitoring of hotel inventory and accommodation standards. As part of recognising and rewarding those tourism business people who work passionately and with pride to deliver world-class products and services in contributing to growing South Africa’s global destination competitiveness, the National Lilizela Tourism Awards, will take place will on Sat-
FOR FURTHER INFORMATION CONTACT: Altaaf Kazi at South African Tourism Tel: +27 11 895-3046 altaaf@southafrica.net OR mediaq@southafrica.net www.southafrica.net
39
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40
PROCUREMENT
SA OUTLOOK
Ngaphaya Y2K10 is a Level 1 B-BBEE, 100% Female owned Procurement and Sourcing company whose Quality Management System is ISO9001:2015 certified. Our scalable business model, which focus on the client’s needs and service levels, have enabled us to grow a sustainable business over the past 9 years.
CLIENTS: Ngaphaya Y2K10 is invested in the long term and builds relationships with its partners and clients to be enduring and sustainable. Our client base includes: Western Cape DOH, Armscor, Eskom, PRASA & WCG, which we term our “Big 5 Clients”
VISION: To be the Sourcing and Procurement Partner of Choice.
We have partnered with organizations and clients, one of such clients is the Western Cape Department of Health– a user of the Thermal Transfer Ribbon. As the sole supplier contracted to WCDOH till 2019, this proudly, made in SA product has enabled the institution to record a financial saving on printer head replacements!
MISSION: Ngaphaya Y2K10 ‘s mission is to help our clients achieve their supply chain mandate and targets. VALUE PROPOSITION: “BEYOND A BOX” WHAT: for companies whose success of the supply chain is critical to their operations. WHY: we pride ourselves with: on-time deliveries, the correct product to customer specification and superior customer service. HOW: as an ISO9001: 2015 certified supplier our processes take the risk away from the customer and ultimately result in an overall saving to the customer. C CARLSE HR / OPS
CLIENT REFERENCE: “I herewith just want to express my heartfelt thanks and gratitude for all the help received from two star employees, Celeste and Yolande. The great assistance and level of professionalism was astounding. Thanks a mil, for great help, during a difficult time.” Cyril Rhodes: Victoria Hospital
J CLASSEN OWNER C CLASSEN MARKETING & GAUTENG OFFICE
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41
42
EDUCATION
SA OUTLOOK
Road Transport Training During the late 1970’s a number of prominent
over the years. The model of offering is still to uti-
Road Transport Operators, Passenger and Freight,
lise individuals from the industry but also to a larger
identified the need for basic training for their
extent academic staff. The programme is informed
employees on lower levels in general transport
by having advisory committee meetings annually on
management fields. At the time no specific train-
which industry experts are invited to give input with
ing with a Road Transport orientation existed in
an objective to keep the training relevant.
South Africa. Road Transport especially on the
Over the years various developments have tak-
Freight side was expanding rapidly which meant
en place in the Higher Education environment
higher employment levels of individuals on the
which led to the consolidation of the qualifications
lower operational levels. No training existed which
into a single three-year Diploma. This Diploma is
could assist these employees to broaden their
accredited by the Council on Higher Education
scope of knowledge and improve their opportuni-
and registered with SAQA. It complies with HEQSF
ties for promotion and career fulfilment.
level 6 requirements and has 360 credits. The Di-
Several meetings were held between the Cham-
ploma is offered on a correspondence basis with a
pions of Road Transport Industry in an endeavour
one-week study school in Durban, Cape Town and
to determine what should be incorporated in such
Johannesburg. This affords employed students to
training. Prominent leaders of their enterprises
do the qualification while still working full-time.
undertook to make resources available to ensure
The University of Johannesburg is proud to have
that the training could be started and sustained.
this industry-specific training programme available
A major advantage was that the Director-General
for the Road Transport industry. Currently the pro-
of the Department of Transport, Adriaan Eksteen
gramme consists of 2 Diplomas namely a Diploma
fully supported the move and undertook to give
in Road Transport Management (Freight) and a Di-
official recognition to the successful candidates.
ploma in Road Transport Management (Passenger).
The Public Carriers Association (forerunner for the
The University of Johannesburg also estab-
RFA) were very prominent in the discussions and
lished a Bridging Programme to enable prospective
formulation of content for the envisaged training.
students with Grade 12 but without Diploma
Various Higher Education Institutions were
endorsement to gain entry to this programme.
approached to seek support and after much
Registration for the programme follows the aca-
consultation the predecessor of the University of
demic calendar and is during January and February.
Johannesburg agreed to assist with the establish-
To assist students, application and registration can
ment of such a training programme which would
be done on the internet online.
not be graduate training but aimed specifically to improve the general level of basic management skills within the Road Transport industry. The first year of enrolment had more than 200 students and had grown to nearly 900 per year
Comprehensive information is available at: https://www.uj.ac.za/faculties/cbe/Transportand-Supply-Chain-Management/Pages/ Continuing-Education-Programmes.aspx\
43
We wish to thank all of our advertisers for your valuable contribution and for making this publication a success.
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RATE CARD 2019 SA Outlook is a quarterly magazine which focuses on the current affairs and events within the South African arena. Our publication is aimed at government leaders, thought leaders, SA business society, SMME’s and State owned enterprises. We deliver thought provoking material to the masses on our state of affairs within South Africa. The magazine is a source of information from Finance in business to Education. SA Outlook is not just any magazine. It provides a platform for dialogue between businesses and communities. SA Outlook offers a great platform to bring brand awareness through our advertising opportunities as it is a Business to Business platform for shared knowledge, industry and resource. SA Outlook serves its audience in the following areas: • CURRENT AFFAIRS • FINANCE & BUSINESS DEVELOPMENT • EDUCATION • TRAVEL & TOURISM • TRADE & INVESTMENT
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SA OUTLOOK
46
BUSINESS
BUSINESS
SA OUTLOOK
The tricky business of African expansion Africa is open for business. Ramaphosa recently
Africa is not homogenous (obviously): Every
signed the African Continental Free-Trade Area
African country is different in its own way, with
(AfCFTA) agreement: an African Union-driven
unique rules, systems and dysfunctions. Massive
project to create a ‘single continental market with
market variances mean a blanket expansion plan
free movement of business people’ with eradicat-
simply won’t work. Glocalisation is critical: think
ed tariffs on intra-Africa trade. A free-trade area
globally, act locally. Apply learnings of how to do
could increase intra-Africa trade by over 50%
better business in Africa, but localise this to the
by 2022. This is big news for businesses with
specific market. For example, when SABMiller
cross-continent expansion plans.
takes over local breweries, the company keeps the
Currently, expanding has some challenges
local lager labels and actively employs, retains and
counteracted by significant rewards. As the Uni-
upskills local staff.
versity of Stellenbosch Business School Executive
Protectionism is often apparent: Understand-
Development (USB-ED), we’ve been cementing
ably in many countries, there’s a fear of locals
our footprint across 13 African countries over
losing out on jobs. This means there can be lots
the years.
of bureaucratic hoops to jump through. We’re
47
SA OUTLOOK
BUSINESS
opening our Botswana office because we recog-
We partner with a tertiary institution: for ex-
nise that to operate effectively in Botswana, we
ample, the Mzumbe University in Dar es Salaam.
need to fiscally benefit local businesses and the
They’re exceptionally well entrenched in the local
country’s greater economy. Profit reinvestment to
market so assist us in networking in return for
build sustainable relationships should be part of
skills upliftment.
every long-term strategy.
We partner with an entity: The Mauritius Com-
Don’t force the SA and Western way: South
mercial Bank (MCB) for example, was instrumental
Africa is often perceived as arrogant. We assume
in getting us established in the local Mauritian
our way of doing business works cross-border.. We
market.
need to listen, be flexible and adapt. It’s a balanc-
We set up shop: Our soon-to-launch Botswana
ing act between the way you want to do business
office is an example of this. This is a big-picture
and the local way of doing business.
approach which gives us more flexibility and oppor-
Who you know counts for a lot: You have to
tunities in-country. This point usually comes after a
know someone on-the-ground who can provide
sustained partnership with an individual or entity.
entry to the market and help navigate the poli-
Moving money is tricky: The single African cur-
tics. As an independent entity offering leadership
rency proposed by AfCFTA may help with this.
and development programmes across Africa,
Currently, payment can be problematic. For exam-
USB-ED has a three-fold approach to entering
ple, it can take a cash-strapped country months
new countries:
to apply for US dollars. And there’s a big risk that
48
BUSINESS
SA OUTLOOK
when these dollars arrive, they’ll go to other press-
ated an expensive logistical nightmare. The goal
ing problems, like a collapsed plant, for example.
is to hire permanent talent to be based in every
The other issue is how to advertise in-country. For
location. But upskilling and sourcing local exper-
example, we can’t advertise in Kenya in rand but
tise has its challenges: skills are sometimes scarce
it’s not viable for us to offer our programmes in
and there’s restricted movement of talent between
dollars. Setting up a bank account in-country is
countries. Another issue AfCFTA could address.
also often a challenge.
Get your Exco on-the-ground: You need to get
Product exposure is important: Across Africa,
your decision-makers to each country you’re ex-
there’s a leadership under-capacity that we know
panding into. Until they’ve experienced it, they
our short course programmes can bridge. The
won’t understand the challenges or opportunities.
problem is getting the local market to perceive
It’s a long-term game: It’s taken us eight years
the value of a product they know little to nothing
to expand into 13 countries. The amount of effort
about. You have to create multiple exposure op-
and resources it takes means this can’t be a short-
portunities to show people ‘what’s in it for them’
term game. It’s a long-term commitment.
and why they should be willing to pay premium
At some point, you’re going to ask the question
rates for a premium product. We do this through
of whether the expansion effort is worth it. For us,
free masterclasses and regular talks from influ-
the answer is always yes. Our African clients are
ential African leaders across the continent. Such
frequently our best clients – they’re incredibly loy-
initiatives are pivotal for networking.
al and receptive; partners rather than customers.
Copy and pasting doesn’t work: Another thing
They solve challenges in conjunction with us and
to be aware of is that products and services can-
are extremely accommodating and appreciative.
not always be ‘copied and pasted’ across borders.
Additionally, Africa is part of our DNA. Our
A Management Development Programme (MDP),
founding mission was to build leadership capacity
for instance, needs to meet the same rigorous
across Africa for the benefit and growth of the en-
academic standards across the continent. But
tire continent. And that remains our driving force
the teaching of it also needs to address - and be
moving forward.
relevant to the specific challenges faced by each country.
Remember, different people will also
consume your products differently, so local market
By USB-ED’s Chief Learning Officer, Dr Tienie Ehlers and General Manager Africa, Jim Linskey
research is essential. Build footprint capacity: If you make the decision to be in a country then you have to be there. This is extremely time- and resource-intensive. Travelling triples costs, especially as many African flight routes are as yet unavailable. And they can be unpredictable. For example, when SA Express shut half its routes overnight, we had numerous personnel stuck all over the continent, which cre-
49
SA OUTLOOK
BUSINESS
Could entrepreneurship unlock prosperity for Africa? South Africa’s unemployment rate increased in the
When looking at Forbes’ list of the 30 Most
third quarter of 2018 to close to 28%, equating
Promising Entrepreneurs in Africa in 2018, it is
to approximately 6.21 million individuals. SA is by
clear that Africa is booming with entrepreneurial
no means in isolation; unemployment is on the rise
potential. These young people hail from all over
in regions across Africa, placing big burdens on
the continent and their ingenious understanding
states traversing the continent. In SA, the National
of how to come up with innovative solutions to
Development Plan, recent Jobs Summit and Youth
key socio-economic issues, is profound.
Employment Service (YES) all begin to address the
The current state of entrepreneurship in Africa
underlying issues at play, but it becomes increasingly
According to the African Economic Outlook
clear that enterprise development and entrepre-
(AEO) report, published by the African Develop-
neurship are critical to combat unemployment and
ment Bank, up to 22% of Africa’s working-age
catalyse sustained socio-economic inclusion.
population are starting new businesses. Africa is
De Wet Schoeman, Programme Director for
leading the world when it comes to new start-ups.
Entrepreneurship at the University of Stellenbosch
Small and medium-size enterprises (SMEs); those
Business School, Executive Development (USB-ED),
with fewer than 20 employees and less than 5
says it is imperative for South Africa to adopt an
years’ experience, now constitute the largest pro-
alternative approach to boost the rate of employ-
viders of formal jobs in sub-Saharan Africa.
ment, “We need to teach people as from school
Entrepreneurial activity in Sub-Saharan Africa
level how to be employers rather than employees.”
is on the increase with several African countries
To this end, USB-ED has developed a pro-
starting to move to opportunity entrepreneurship,
gramme called the Young Minds Entrepreneurship
rather than necessity entrepreneurship. According
Programme. This gap year programme takes
to research in the latest Global Entrepreneurship
matriculants on a personal journey of analysing
Monitor, 70.9% of African respondents stated
themselves and the economic environment in or-
that they had chosen to pursue an opportunity as
der to discover what exactly they want to do with
the basis for their entrepreneurial motivations.
their lives and how they’ll practically achieve these
Schoeman says that the time has come to
ambitions. Entrepreneurial behaviour and business
change the narrative when it comes to job cre-
skills are big areas of focus during the programme.
ation. We need to encourage the youth to use
De Wet says, “In a depressed economy, pro-
their skills and talents to create their own oppor-
grammes like these can have a positive impact in
tunities and ventures to hatch further employment
influencing and upskilling young people to create
opportunities, thereby bringing hope to many that
employment and opportunities that can stimulate
are, for now, another statistic in the growing prob-
growth from the grassroots up.
lem of unemployment.
50
BUSINESS
SA OUTLOOK
Leadership development: Coping with change
When you are scanning interesting job adverts,
The thing is: in many contexts rapid change is
have a look at how many ask whether you are
the norm. This means that for succession plan-
the type of person who can handle stress, thrives
ning, organisations must place emphasis on
on deadlines and high pressure situations. In re-
a pipeline of resilient leaders who can adapt to
cent management jargon employers are asking for
relentless external and internal change. For the in-
someone who can cope in a VUCA (Volatility, Un-
cumbent leader there are two concerns: 1. That
certainty, Complexity, Ambiguity) world. And there
they can be effective as a leader – a non-trivial
are a myriad candidates who put their hands up
requirement since choices are often not obvious
and say, ‘I can’. Even for very capable managers,
and decisions difficult to make and justify to di-
this can end in trauma. Not many people can cope
rect reports or staff in general; and 2. That they
with relentless change. It takes a special kind of
can personally cope - that they have the emotional
resilience to navigate the change management pro-
resilience to remain even tempered and physical-
cess. It takes people experienced with high levels of
ly healthy when their decisions may be keeping
complexity and ambiguity, and it takes a supportive
them up at night. These leaders are often making
team environment, with excellent managers.
choices between irreconcilable alternatives, they
51
SA OUTLOOK
BUSINESS
may be second-guessed by colleagues with their
master. In organisations with demanding change
own agendas, and they may at times be quite iso-
agendas, we help incumbents recognise the differ-
lated. For the business, the recruitment, induction,
ence between being a manager and being a leader.
performance management and ongoing support
We also point out the need to shift from a transac-
of leaders through a pipeline and into these critical
tional to a transformational leadership style.
roles is clearly crucial.
The difference? Transactional leaders use hi-
How can USB-ED help individuals and organi-
erarchies, delegations of authority, employment
sations in these trying circumstances? At USB-ED,
contracts, rules, policies, discipline and the bonus
we focus on reflective practice for leadership roles
system to keep normal staff ‘in line’. The concern
and the development of leaders. This starts by help-
is ‘the now’, rather than looking ahead. Trans-
ing leaders to raise their awareness of their own
formational leaders focus on cross-functional
actions: to reflect on what they do, how they plan
collaboration and team-building to achieve an over-
and react. Since familiarity with a given scenario is a
arching strategy that all stakeholders contribute to
coping mechanism we may simulate stressful situa-
creating. It’s very much a goal-framing approach,
tions or tough moral and operational choices, and
focused on people development. They are custodi-
then help leaders to familiarise themselves with op-
ans of critical processes such as maintenance of a
tions and approaches they might deploy. This way,
winning culture, regular high quality communica-
we accelerate their experience and the creation of
tions and providing a clear focus. It’s the approach
a continuous internal feedback loop. We hold up
that leaders need to adopt to enable their teams to
a mirror to highlight the attributes they need to
manage change and thrive in a VUCA world.
52
BUSINESS
Here is one way that transformational leaders manage change:
SA OUTLOOK
Leading in a learning organisation What is a learning organisation? A learning organ-
Leading strategic change
isation is one that naturally assimilates rapid and/
Using John Kotter’s approach: Dr Kotter’s eight-
An organisation that adapts quickly and realigns
step change management process took decades
customer value propositions to remain relevant in
to develop, following years of study of leaders and
their markets.
organisations as they attempted to transform their
or regular change in the market and still prevails.
Sadly, many leaders claim to have created
strategies. The eight steps finally emerged as:
a learning organisation but their performance
1. Create a sense of urgency: Communicate the
does not support their claim. This is usually be-
importance of action in catalysing change
cause leadership measures this approach in terms
2. Build a guiding coalition: Create a coalition of
of ‘training spend’! High levels of training spend
willing and effective people to coordinate and
may well correlate to higher levels of performance
communicate the change
in the market, but this is more likely to a market
3. Form a strategic vision and initiatives: Where
driven outcome and is likely sub-optimal. The real
possible, what does the future look like and
benefits of a learning organisation are achieved
what initiatives are linked to this?
when spend on people development is married
4. Enlist a volunteer army: Rally people around a common opportunity to drive change
with learning attained from strategically aligned projects. In other words, transformational leaders
5. Remove barriers to enable action: Take away in-
have learned to ‘operationalise’ learning. This is a
efficient processes and hierarchies to allow silos
huge opportunity and the approach has so many
to impactfully collaborate
positive spin-off benefits that it should really be
6. Generate short-term wins: Recognise and communicate wins to track progress and encourage persistence
a very high priority in change contexts. USB-ED leadership programmes thus shine a light on change leadership at the individual and
7. Sustain acceleration: Use your credibility and
the organisational level. Importantly transforma-
momentum from the first success to keep
tional are resilient, are custodians of the change
initiating change after change
process and understand the change context. They
8. Institute change: Show the connection between new behaviours and organisational success to
detect patterns and trends and can shape and operationalise a true learning organisation.
entrench these as replacements to old habits By Chris van der Hoven, CEO of USB-ED
53
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