Welcome to Just Add Water
Size Doesn’t Matter
For more than 25 years, we have been passionately dedicated to making customers’ dreams for their new bathroom become a reality.
We are happy to work on jobs both big and small. We have the knowledge, experience, and expertise to service the biggest projects – such as large hotel developments – to a single cloakroom in your home.
Our reputation is built on superior customer service and the ability to provide the widest range of contemporary and classic bathrooms from the world’s leading brands. We want customers to really enjoy their new bathroom for years to come, and that is what we strive to accomplish.
Professional Advisory Services Each member of our team understands that the most important factor to our successful business is Customer Satisfaction. Buying a bathroom is an incredibly personal experience, and we pride ourselves on providing customers with the best professional advice when it comes to designing and selecting a new bathroom. Our team will guide you through the complex process of planning out your ideas, adding inspiration, creating the design, and selectng the right products.
Premium Design Services Our team members are trained to develop your ideas using 3-D CAD technology, allowing you to fully visualise your bathroom concept. All we need to know is the dimensions of your bathroom and the positions and sizes of any doors and windows. Alternatively, our team is more than happy to schedule an appointment to pay you a site visit and measure the area ourselves – all free of charge. Using either method, we will use this information to begin the design process in our dedicated design room.
To give you the most consistent and reliable service, we will appoint a single point of contact from our team to manage your account. This will ensure that your project is successfully managed from start to finish.
Market-Leading Showrooms
Our Commitment to You 1. People We will: ✓ R espect and appreciate our customers ✓ I nvest in and support our people ✓ W ork closely with our suppliers
2. Superior Customer Service We will provide every customer with:
With more than 100 bathroom displays and 4,000 products for you to choose from, Just Add Water can service your every bathroom need.
✓ P rofessional support and advice ✓ I mpartial guidance on products we display ✓ B est solution that reflects the project
All products in our showrooms go through a rigorous selection process before being approved and displayed.
3. Quality Manufacturers and Products
Being part of Fayers Plumbing and Building supplies allows us to be your one-stop shop for all the plumbing and heating products you’ll need when installing your new bathroom. We very much look forward to serving you with dignity, integrity, and the best customer service.
We will only work with manufacturers who: ✓ C reate and supply the best and most innovative products ✓ H ave the highest work ethics and standards
4. Superior Delivery Service We will: ✓D eliver customer orders on time and in perfect condition ✓ W ork with customers and suppliers to understand project time lines
5. Trusted Relationships We will: ✓ B uild trusted relationships with our customers and suppliers ✓ R espect and honour these relationships for the long term