Miscellaneous indicators Key performance indicator
Unit
2020/21
2019/20
2018/19
2017/18
2016/17
Number
25
33
38
35
17
Number Number Number Number Number Number Number
1 3 30 16 4 3 1
4 3 32 4 8 4 1
3 4 48 3 10 6 2
Business ethics Speak Up! reports received, investigated and resolved SMETA4 non-conformances (3 year period) Entitlement to work Environment Health, safety and hygiene Management systems Regular employment and wages Working hours Other Management system certifications ISO 9001 ISO 14001 ISO 50001 ISO 45001 or OHSAS 18001 FSC® PEFC SFI
% of sites % of sites % of sites5 % of sites % of sites6 % of sites % of sites
Paper certifications7 FSC® Mix FSC® Recycled FSC® Controlled Wood
% of papers % of papers % of papers
7 73 20
7 73 20
Sustainable procurement Suppliers agreed to our Global Supplier Standard (GSS) Strategic suppliers agreed to our GSS Strategic suppliers enrolled in sustainability assessment Suppliers engaged in improvement plans Initiated actions to improve performance Completed actions to improve performance
Percentage Percentage Percentage Number Number Number
45 100 100 46 389 180
11 74 74 18 239 139
2 30
Transit packaging materials Baling wire (for packaging) Pallets (for packaging) Paper/board (for packaging) Plastic (for packaging)
Ktonnes Ktonnes Ktonnes Ktonnes
3 218 414 5
10 185 381 6
16 162 82 11
75 56 100 34 100 2 2
3 184 48 7
4. Sedex Members Ethical Trade Audit (SMETA). 5. Scope: Sites accounting for at least 90 per cent of overall Group energy consumption. 6. Scope: Packaging, Paper and Paper Sourcing sites that trade or manufacture products derived from timber. 7. Scope: Papers purchased through our centralised Paper Sourcing platform. Some historic data may not be given owed to limited coverage.
Sustainability Report 2021 dssmith.com/sustainability 57
