CHECKOUT I don’t think I have ever been so pleased to see the back of a year as I am to say goodbye to 2020. At least we now have light at the end of the tunnel... I just hope that the tunnel is not too long. The vaccine is now rolling out and here’s hoping that before long we will have an idea of what 2021 will bring.
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I really wish that the Scottish Goverment had people on their advisory committees that actually understand what hospitality is all about in. They don’t seem to consider any of the operational issues that hospitality businesses face. Letting retail and hairdresses open from 6am on the 11th is a prime example... let’s face it hospitality wouldn’t have opened at 6am but when they did open they would have had a days trading. That is only the tip of the iceberg I know but it certainly illustrates how badly let down our sector has been by the Government. It is not the virus which is causing hospitality businesses angst it is the failure of politicians to get their head around our business and what it means to our local and the national economies. The French Govenrment has offered businesses 20% of their turnover as a grant... Kate Forbes has just revealed an extra £2K or £3K for hospitality businesses in January to help them with the post-Chrstimas dip in demand. What about the December dip in demand. For ‘dip’ read ‘fall off a cliff’ that is certainly the case for those businesses in Tier 3.
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The grants will be available from next month. Too little and too late for many.
The Scottish Hospitality Group flagged up to the Government recently that the support hospitality businesses had received in Scotland was the worst in the UK and the worst in Europe. The First Minister countered that by saying that there had been full lockdowns there and that Scotland hadn’t been under such Time to re-think how customers are served severe restrictions. So the Group were not comparing likesafely whilst keeping staff protected. with-like. she is absolutely right we are not comparing like-withTime to re-think how customers are served like - figures show that since March, if you compare Scotland safely whilst keeping staff protected. Time to re-think how customers are served and England... England has had 27 days extra trading not to www. safely whilst keeping staff protected. mention lesser restrictions - and they are still getting more CONTACT US FOR MORE INFORMATION than we are. We’ve got the right information - and I hear that Time to re-think how customers are served www. it is passed to Government. Will it listen. I am not holding my safely whilst Glasgow Edinburgh Aberdeen keeping staff protected. 0141 1802 01224 216430 breath. Time299 to 1802 re-think0131 how503 customers are served Time to re-think how customers are served
It will be interesting to see what happens at Gleneagles Hotel when it re-opens in February, by that time the deal with Accor should be finalised. Certainly Accor have a track record of running quality establishments including London’s Savoy. and operate the Fairmount, St Andrews. As I said at the start I am glad to see 2020 end... there will be tonne of work to do in 2021 ... and to the trade bodies that have been fighting your corner...well done. I hope you all manage to have some sort of celebration over Christmas.. 26 • HOTELSCOTLAND
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