STORY BYDAVID DAVIDNEWKIRK NEWKIRK STORY BY BY HEATHER HEATHER L. L. KING KING || PHOTOS PHOTO BY
SARAH FULTS, OPERATIONS MANAGER WITH LASALLE RESTAURANT GROUP
Service with a Smile Downtown has a host of genuine, gracious and intuitive servers who are helping to ensure and enhance our restaurant revolution.
A
lthough downtown SLC boasts a plethora of dining establishments that draw locals and visitors alike for their culinary creations, sometimes it’s the people who help serve you—those rare gems who choose to make the business their career—and excel at creating memorable experiences for guests that bring you back time and again. A great server can make a mediocre meal memorable, and bad service can ruin an otherwise perfect dining experience.
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Niche, Oasis Cafe, Faustina, Kyoto and Current. Fults explains of her role, “I could talk all day about budgets, cost centers, labor, and profit and loss statements, but my main purpose and goals are to support all of my outstanding hourly employees, general managers, chefs and assistant managers so that each restaurant runs successfully, and every guest leaves with a smile on their face.”
Behind the Scenes at the LaSalle Restaurant Group
Not many understand the passion, drive or insight it takes to make sure patrons have a phenomenal and seamless experience Fults explains. “I create an atmosphere of structure and systems to maintain a balance of happy guests, happy staff and happy business.”
Meet Sarah Fults, the new operations manager for the LaSalle Restaurant Group—which owns and runs Caffe
Keeping people happy is oftentimes a thankless task filled with emotion and misunderstandings. So it’s no surprise
downtown the magazine
fall / winter 2015