Tow Company Waives Fees in Goodwill Gesture

A tow company has decided to return two black Dodge Chargers and waive all fees after removing them from a parking lot at a condo complex in Plantation, Florida. All County Towing was called by the Homeowner’s Association president, Susan Seman of the Plantation Racquet Club, to tow cars that had been occupying a guest parking space for more than a month, which is against the rules.

The cars belonged to a man who had died of a sudden heart attack, and his wife, Dori Cousley, was shocked by the HOA’s insensitive actions, as she was undergoing funeral preparations.

“I was planning a funeral, planning a viewing, getting my sister-in-law here from Jamaica,” she said. “The other sister lives out of South Florida....There was no need for this, none whatsoever. Imagine you wake up on the morning of your husband’s funeral and the cars are gone.”

After telling her story to a Local 10 News reporter, who proceeded to contact All County Towing about the situation, tow owner Chris Casale offered to waive all fees and is even helping Cousley sell the cars so she can use the money for expenses.

Source: local10.com

Augusta, S.C. Initiates New Tow Ordinance

The Department of Public Safety in North Augusta, South Carolina is working on a new tow ordinance which will allow for more tow companies to be on the rotation, maintain its weekly rotation schedule for towing companies, and revise their towing rates. The ordinance also establishes a more objective procurement process for contracting tow companies by removing caps on the rotation list.

“The one big thing for us is transparency. The way we’ve done things in the past kind of cast a shadow on Public Safety,” admitted John Thomas,North Augusta’s Public Safety Chief. “I don’t want it to be a biased type of thing. We [as Public Safety] need to be out of this thing completely. This policy allows us to do that.”

Though the ordinance came to the Council recommending a switch to a call-by-call model whereby a different wrecker company is called for each tow on a rotating basis, business owners had asked that the city’s traditional—and unusual— weekly rotation stay, saying this allows for better scheduling during weeks they know their company is oncall for the city.

“When I’m on call for North Augusta, I bring in extra help and I prepare for that week, and I handle it,” explained Brett Savage, owner-operator at Stateline Wrecker.

In addition, the ordinance will update the city’s towing rates from $125 or $175 (depending on time of day), to one that starts at $242 for a typical collision, and increases to just under $500 for a heavy-duty tow.

Source: postandcourier.com