T E C H + TO OLS
TODAY’S POS SYSTEMS REQUIRE UPGRADES AND UPDATES
Updates and upgrades to the POS system should be part of doing business for quick lubes BY ENID BURNS
IT ISN’T JUST THE CARS THAT HAVE
become more complex in recent years, the way that a shop manages all of the crucial information has also evolved. Three-ring binders and filing cabinets filled with forms is largely a thing of the past.
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Today, the point-of-sale (POS) system is the connective link within any quick maintenance shop. It is the database that links customer information with service history, upcoming maintenance notes and inventory. With all of this data under the hood,
any thought of updates coming from a software company or even upgrades to a new system can sound as daunting as the transition to servicing hybrids and electric vehicles. Seamless (In Theory) POS software updates are meant to be seamless and apply fixes to bugs, security issues and small enhancements to the software. An upgrade is typically a much larger jump, which can include a new interface, major feature additions and even new access platforms such as mobile. In most cases upgrading and adding POS platforms to your shop should not cause problems, and working with the provider’s representatives can smooth any hiccups. As with all software, staying on top of these updates and upgrades is critical.
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