COMPTIA 220-902 CompTIA A+ Certification Exam
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220-902 Questions Answers Question No:1 An engineer working with large detailed CAD files notices over time that the workstation is taking significantly longer to open files that used to launch quickly. Other applications work fine, and the engineer confirms all of the data has been backed up the night before. A technician determines that the workstation is about two years old. Which of the following would be the technician’s FIRST step in troubleshooting the problem? A. B. C. D.
Run defrag on the hard drive Restore the CAD files from backup Replace the hard drive Remove and reinstall the CAD software
Answer: A
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220-902 Questions Answers Question No:2 Ann, an end user, receives a call from someone claiming to be from the help desk and asking for her username and password to prevent her email box from being deleted immediately. Which of the following BEST describes this type of attack?
A. B. C. D.
Shoulder surfing Man-in-the-middle Social engineering Ransomware
Answer: C
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220-902 Questions Answers Question No:3 Which of the following updates should be performed on a regular basis to ensure the OS has the latest security patches? A. B. C. D.
Anti-malware updates Driver updates Windows updates Firmware updates
Answer: C
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220-902 Questions Answers Question No:4 A home user has forgotten their password and cannot log into their Windows XP Home PC. They do not want to lose any information. Which of the following should be used FIRST, assuming that the user had set up the PC?
A. B. C. D.
Restart in safe mode and log in as administrator Use third party software to change password Re-install the OS from the resource CD Log in as administrator from start up screen
Answer: A
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220-902 Questions Answers Question No:5 An audio visual company has decided that they want to migrate from Windows XP Professional SP2. The company has a domain network. A technician is tasked with selecting an operating system. Which of the following should the technician select?
A. B. C. D.
Windows 7 Home Premium Windows Vista Home Premium Windows 7 Professional Windows XP Media Center
Answer: C
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COMPTIA 220-902 CompTIA A+ Certification Exam
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