What is the importance of a cash register? Prepared by Dimitris Kosvogiannis
Finding the right cash register till is crucial when it comes to the hotel industry because the volume of transactions is exceptionally high and good customer service is all important. Dimitrios Kosvogiannis's world-touring has taken him all over the globe, allowing him to experience the cuisines first-hand. Dimitris Kosvogiannis has served in hospitality for 15 years. Much of his initial industry practice – and victory – came as Resident and Operations Manager at Couples Resorts.
Cash Register Till - A Godsend For Hotels
For anyone who has been in the lobby of a busy hotel, it is clear to see that the receptionists have a lot of work on their hands but the efficiency of customer book-ins and inquiries can be streamlined significantly if the right cash register is selected. EPOS systems today are exceptionally technology advanced and hotels are one of the main industries that capitalize on this form of hardware. Incorporating touch screen technology and a great many features which make the management of the hotel considerably easier, some may wonder how hotels managed to get by before the invention of retail EPOS systems.
Streamlined Experience It goes without saying that customer service is the lifeblood of the hotel industry and the first point of contact for travellers is invariably the reception - and, as such, it is crucial that things get off to a good start. This can often be as simple as ensuring their booking and payment are processed promptly and through the use of the right type of cash register till, this is something which can be achieved every time.