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Residential Lettings


Welcome to Fry & Kent‌ Fry & Kent are a highly successful Sales,

let quickly. Our fully relational database is constantly

Lettings and Property Management company

updated with information about properties, landlords,

with over 40 years experience in Portsmouth

tenants and prospective tenants. We have an active

and South East Hampshire.

book of pre-qualified tenants looking for property

Our prominently located offices in Southsea,

throughout these areas

Drayton and Old Portsmouth. Our intimate

If you are considering letting your property contact us

knowledge of the area and our expertise means

today and an experienced member of our team will visit

that we can help you maximise the return on

your property, meet with you and provide a complete

your investment.

market appraisal, FREE of charge.

We offer a first class service to all our clients and are members of several professional organisations.

Instruct us to let your property and will find that we really do manage to combine the best of the old - traditional values, sound advice and customer service with the

We match our service to individual needs and circumstances, from simply collecting rent to a complete guaranteed rent.

best of the new -- Electronic communication (where it is appropriate) Internet and social media marketing and advertising. Our experienced and friendly staff have in

High impact marketing and regular full colour advertising

depth local knowledge that is second to none. You can

in the local papers - as well as our own website and

rely on us for regular updates to ensure you are kept

several web portals ensures our clients properties are

informed every step of the way.

The Property Ombudsman


Marketing your property‌ Preparing your property to rent

Finding a suitable tenant quickly is the best way to

Increasing the desirability of your property by presenting

maximise rental income - here is how we do it‌

it in the best possible way will maximise your rental figure

Advertising and Promotion

by reducing marketing time and minimising void periods.

Despite the increasing use of the internet traditional

It is important that the property looks inviting to

media still serves as an important source of prospective

prospective tenants. We

tenants. We use traditional advertising in a range of

recommend proper cleaning

publications: Local Newspapers, Directories and

before marketing. It is a

Magazines - backed up with local networking and

condition of the tenancy that it

work in our local community. We have excellent

is left in the same state at the

relations with the editorial departments of the local

end of the tenancy as it was

press, often resulting in useful exposure within the

started - so this is a worthwhile

property supplements. Where agreed

investment. The rooms should

necessary national advertising can be

be free from clutter with only

arranged.

the fixtures and fittings that are

Prominent Office Locations

to be left for use by the incoming tenant on display. We recommend a choice of neutral colours for the decor. We have approved contractors for cleaning, decorating and general repair if required. The property can be let either furnished or unfurnished. In either case, it should have curtains and carpets where applicable. Where a property is to be let furnished, it should have the appropriate number of beds, wardrobes and chests of drawers. The kitchen must have white goods and the extent of these is a major factor in tenants paying the highest rental values. For example, many tenants look for dish washers and tumble dryers in addition to the standard equipment. Quality bathrooms with showers are also important.

Eye catching window displays and an inviting office for tenants to discuss their property needs creates a positive atmosphere. Our provide the perfect backdrop to promote your property. We are fortunate to be located on streets with good footfall alongside interesting shops.

Web footprint Internet exposure is a key element in a successful marketing programme and we continue to see growth with our internet initiatives. We have an ongoing webmail campaign which sees above market average readership and click through.


Experienced… Established agent, Fresh approach… Our website ensures that all properties are displayed the

Tenant Selection

same day as instructions are received. In addition to our

All viewing appointments are accompanied by an

own successful website, all our properties feature on

experienced member of the lettings team. At this point

the most popular property portals: ensuring continuous

we often get a good feel for the tenants and advise

marketing. We vary our web presence from month to

accordingly. Once a tenant agrees to rent a property, a

month to maximise its value to our clients.

holding deposit is taken together with referencing fees.

New Media and Texting

An independent, specialist company who report to us

Social networking provides a small but relevant marketing process for high tech purchasers.

Network referrals Our long standing relationship with major relocation agents provide us us with an opportunity to introduce additional top quality tenants registered exclusively on their books. We have built up good relations over many years with select lettings agents that border our immediate area on which we can call to further strengthen our market coverage.

on the suitability of the tenant seeks references. These findings are of course reported to you for your approval.

Each tenant is assessed on the basis of… • Employment reference • Previous Landlord reference where applicable • Search of public records for evidence of previous address and credit score Once we have finalised all the details of the tenancy, we will arrange for all parties to sign the agreement and collect one months advance rent together with a security deposit, equivalent to six weeks rent prior to release of keys. This will be collected in advance of

Property Details

any occupation and returned, subject to any deductions,

High quality property details and professionally printed

after the tenancy has expired.

brochures are our opportunity to provide prospective tenants with the best possible insight into your property. Our new contemporary presentations include variously: colour images, location map, floor plan and useful information to assist with their decision making process.


Professional lettings Let Only Service

Let & Rent Collection

The Let Only service is designed to find a

Under this service, we offer all the features

Tenant for Landlords who have arranged

and benefits of the Let Only service as

their own management of the property, but

detailed above – inspection and appraisal of

require professional supervision whilst locating

your property, marketing and viewings etc.

Tenants and setting up the legal aspects of the

In addition to this, our Let & Rent Collection

Tenancy. Our Let Only service encompasses the

service benefits:

following : •

Collection of rent on a monthly basis and

Advice on the rent attainable for your property and

transferring net funds accordingly. This can be

how to maximise this income, including utilising our

achieved by means of a cheque direct to the

market knowledge on presentation, furnishing and

Landlord where requested, or more efficiently, by

potential areas requiring attention; enabling you to

using the latest automated banking systems we

achieve the highest possible returns.

can pay funds directly into your nominated Bank account.

All marketing and advertising tools to attract suitable Tenants including weekly advertising in

showing all income and any expenditure.

local property publications and property listings on websites such as findaproperty.com, primelocation.

Each month you will receive a full detailed statement

We will also arrange for the re-letting of the property

com and the nation’s favourite property website

to the same or new Tenants on the Landlord’s behalf

rightmove.co.uk. Also, in-house advertising to

at the end of the initial agreement period.

coincide with our own interactive website; including digital photographs, floor plans and interactive maps where available.

This level of tenancy management is enjoyed by many of our existing long-term Landlords, who perhaps have more than one buy-to-Let investment.

Accompanying all prospective Tenants on viewings.

There is no management service per se, however

Interviewing and thorough referencing of all Tenants.

Landlords enjoy the piece of mind achieved by

Collection of the first months rent payable in advance, along with the equivalent of one and a half months rent as security deposit.

Deposit registration within our approved and recognised Government backed schemes.

Arranging future rental payments direct to you via standing order mandate.

The preparation of an inventory of your property before Tenants occupy. Optional service -see the ‘inventories’ section for applicable charges.

having the rent collected.


Positive results… Full Management

Executive Homes Service

Our Full Management service is a complete

Our Executive Homes service is a Fully

management and administration service for

Managed and Fully Inclusive Service which is

Landlords who do not wish to deal directly

designed to let you relax while we take away all

with Tenants, or who may be unable to monitor

of the work and stress of renting your property.

a tenancy due to residing overseas or other

This has been created with the aim of serving

commitments. In addition to our Let Only

those Landlords who own a quality property

service and Let and Rent Collection service:

and require an agent who can provide both a

Assembling our own comprehensive management file on behalf of the Landlord, covering all aspects of

expectations. Some of the key benefits of this

the property administration including insurance, tax,

service are:

utilities, service charges, any other rates or taxes, Landlord’s tradesmen, and emergency contact details whether at home or abroad. •

Tenant and service levels that exceeds their

Undertake all day to day liaison with the Tenant and

Maximised rental return

Guaranteed no rent arrears - Ever!

Full compliance with all current legislation.

Professional cleaning of your property both before

Landlord to ensure smooth running of your property,

and after each tenancy at no cost to you.

including regular visits - usually every three months.

Quality fully vetted tenants

After each visit, we will submit a written report on

Fry & Kents own loss of Rent and Legal Expenses

our findings. As standard, when appointed in this capacity, the Landlord undertakes to allow Fry & Kent to carry out any repairs costing up to £100.00 + VAT. However, we will endeavour to agree non-emergency repairs with the Landlord before we allow a contractor to carry out any work required. Our Full Management service offers the Landlord complete peace of mind with minimum involvement throughout the letting period.

Warranty. •

Dedicated Landlord Centre

On-line property statements available 24/7

End of Tenancy deposit dispute handling

Fully inclusive monthly fee - no hidden or unexpected costs.


Landlord Checklist There are many details to attend to when preparing your property for letting. This checklist is designed to guide you through the essential items that need attention prior to a tenancy starting.

If your reply to any of the questions below is no or you are unsure one of our lettings experts will will be please to assist you.

Landlords Check List Have you obtained consent to let from your Mortgage Lender/FreeHolder/Insurance Company? Have you arranged for your mail to be forwarded? Have you employed the services of an Accountant? Have you applied to the Inland Revenue for exemption from tax deduction? Applicable to non resident landlords only Have you advised any neighbours of the let and provided details for emergencies? Have you arranged for safety checks to be carried out on Gas, Electrical supply and equipment? Have you removed or replaced all non compliant furniture or furnishings? Do you have smoke alarms fitted? Has the property, including windows been professionally cleaned? Have all personal items been removed to give tenants maximum storage? Have you arranged building and contents insurance for the property have have any items of personal/monetary value been separately insured? Have you provided sufficient sets of keys, including any entrance or parking swipe cards? His the garden in seasonal order with tools available, including a lawn mower for tenant’s use? Is there a working telephone line at the property? Have you left instruction booklets for all appliances in the property? Has a professional inventory of contents been made? Have the utility companies, service providers and council tax office been notified of a change of occupant?

Yes

No


Furnishings Checklist It is an offence to let out a property containing furniture and furnishings that do not comply with the Furniture and Furnishings Fire and Safety Regulations 1988. The regulations apply to all upholstered furniture manufactured after 1950, including all soft furnishings, foam filled items, loose and stretch covers. Including sofas, chairs, pillows, beds, mattresses, headboards, stools cushions, nursery furniture and garden furniture suitable for indoor use.

Any furniture left for the use of the tenant or any furniture and furnishings stored by the landlord in a garage or attics must comply. Compliant furniture will bear the appropriate labels. If the label has been removed, proof of purchase in the UK is required to prove compliance.

Please tick where appropriate

Room

Item Description

Label

Pre 1950 Receipt


Legal and Practical Issues‌ Lettings Agreements

Payment of Rent

We pride ourselves on having up to date agreements.

Rent is payable monthly in advance by the tenant, by

They are written in plain English and are consistent with

Standing Order where possible. Statements are sent

the Office of Fair Trading’s guidance in respect of Unfair

monthly

Terms of Contract. Our agreements have been pre-

Inspections

approved by most major high street lenders and all prior notice grounds of possession are included as required.

Our landlords have peace of mind knowing they have left their property in expert hands. Each property is regularly

Consents

visited to ensure it is being looked after and all day to day

If your property is mortgaged you will need to obtain

issues are taken care of by our professional team.

consent from your Bank or Building Society prior to

Service, Repairs and Maintenance

letting. We will be happy to liaise with your Bank or Building Society.

We have select subcontractors available to take care of any emergency repairs. We ask tenants to report any

Insurance

essential repairs or damages to us immediately. Where

You will need to advise your insurers that you are

possible we will contact you regarding any works,

letting the property and ensure that you comply with

however we reserve the right to act in your best interests

any conditions imposed. This applies to both buildings

to carry out emergency repairs deducting these costs

and contents insurance. Your tenant should also have

from rent due. We will arrange routine maintenance and

contents insurance in place - you are not responsible

repair work up to an agreed limit. We will refer larger

for their possessions. We have a range of excellent rent

expenditure to you for approval.

protection and household policies available for which we

Deposits and Final Inspection

will be pleased to quote.

A deposit against damage is held for each tenancy

Inventory

typically equivalent to six weeks rent. At the end of the

Within our fees* we will prepare an inventory to include

term we will inspect the property, collect keys, ensure it

a description of the general state of decoration and

is secure and return the deposit if everything is in order.

contents prior to the let together with signed acceptance by the tenant. Any repairs or replacements to be made to satisfy the inventory at the end of the tenancy can be paid from the deposit held.

All deposits are kept in a separate client account. We hold Professional Indemnity Insurance and Clients Money Protection Insurance in accordance with our Tenant Deposit Scheme membership.


HomeLet Landlord’s Insurance

Important Information

We are a Homlet premier partner and can offer a wide

Energy Performance Certificate - Required as of the 1st

range of cost effective insurance products; building,

October 2008 for all rental properties and lasts for ten

contents, emergency assistance and rent guarantee.

years as long as no alterations are made to alter the

HomeLet has been one of the UK’s leading providers of tenant references and insurance solutions to the lettings

energy efficiency of the property. We can arrange this for you. It must be available prior to marketing a property.

industry for almost two decades, which means they

Gas Safety

understand the risks you face as a landlord. HomeLet

It is a Statutory Requirement that all properties that have

currently protect over £1.1 billion

any gas appliances are tested

of landlord’s buildings and £102

annually and a ‘Landlords

million of landlord’s contents, and

Certificate’ issued. The tests

last year alone HomeLet paid out

cover general operation

more then £2.5 million in Rent

and safety, inspection of

Guarantee claims.

combustion, pressure test, vent check and flue check. All

HomeLet have designed a

checks must be undertaken by

range of landlord’s insurance

Gas Safe registered engineers.

policies that protect you from

A written record must be kept

the perils you could face as a landlord. Their Landlords Insurance+ Buildings or Full Contents policies include free Emergency Assistance, cover for loss of rent, new for old replacement on contents, rebuilding the property

and made available for inspection by any tenant. These inspection records must be kept for a period of not less than two years.

from events like fire and flood and £5m Property Owner’s

Furniture and Furnishings

Liability cover.

Anything in the property which is upholstered or has a

HomeLet provide specialist landlord’s insurance for

filling material must comply with Fire Safety Regulations

landlords with just one property, as well as Portfolio

with the exception of antique furniture. All furniture

Insurance for landlords with more then one rental

manufactured after 1st March 1989 is required to comply

property. So, whether you’ve got one or 30 let

with this legislation and will be labelled accordingly. If

properties, you can get a quote today.

items are not labelled, they do not comply and may not be left in the property.


Legal and Practical Issues cont… Smoke Alarms

Such items Include…

Building regulations require that all properties built after

Agent Fees

Insurance premiums

Service charges and ground rent

June 1992 must have a mains operated inter-connected smoke alarms fitted on every level. Older properties do

Service or maintenance contract

not have to comply but landlords are well advised to

Repairs and necessary maintenance works

provide at least battery operated smoke alarms.

Legal and accounting fees

VAT on all applicable charges

Electrical safety The law requires that all equipment supplied is safe. In

Non-resident landlords

practice, the only effective way to ensure compliance and

Income tax is payable on all rental income arising from

tenants safety is by employing a competent person to

property in the UK regardless of the residential status

test the equipment before the property is let. Instruction

of the landlord. If you are currently overseas or intend

booklets for the operation of electrical equipment should

moving abroad then further rules apply and you will still

be supplied.

normally be required to pay the lower rate of income tax

Carbon Monoxide Landlords should consider installing a carbon-monoxide alarm.

Other safety regulations Generally, any products supplied with the property must

on the net income earned on any let property. There are some additional obligations on our part, where we are required to withhold a proportion of rental income equivalent to the basic rate of tax and pay this directly to the Inland Revenue unless we receive a written exemption.

be in good working order. For example, lawnmowers should connect through RCD protected plugs, any glass up to a height of 1,500mm in doors and 800mm in glass panels from floor level must be 6mm toughened safety glass. Additionally, a landlord should provide the tenant with relevant operational information for any product which may have any risk associated with its use.

Taxation The rental income you receive is viewed as ‘unearned’ income and subject to UK tax, whether you are a resident in the UK or abroad and must be declared on your Self-Assessment return. Certain items may be offset against the rental income so you should keep copies of your monthly statements and invoices.

We strongly advise any landlord to appoint an accountant to deal with their tax affairs as many of the costs incurred in renting can be offset against the income. We are able to advise you on the necessary forms that need to be completed in order to request this exemption, allowing us to pay your rent without any tax deduction.


www.fryandkent.com SALES AND LETTINGS 139 Havant Road Drayton, Hants P06 2AA T: 023 9221 0101 `The Seagull` 13 Broad Street Old Portsmouth PO1 2JE T: 023 9235 5366 7/9 Stanley Street Southsea, Hants PO5 2DSE T: 023 9281 5221 E: sales@fryandkent.com lettings@fryandkent.com PROPERTY MANAGEMENT 12 Marmion Road Southsea PO5 2BAT T: 023 9282 2300 E: propertymanagement@fryandkent.com


Fry & Kent Lettings