Trial to help kaumātua declared a success The introduction of a monthly grant approval process has meantthatTetiHauTrustismeetingtheneedsofkaumtua much more quickly.
Kaumtuagrantsaredesigned Thegrantapplicationprocessitself tohelpbeneficiariesexperience hasnotchanged–prospective easierandmorecomfortablelives recipientsmuststillcompletean bymakingitemssuchashearing applicationformcoveringthegener aids,glassesanddentalwork detailsoftheapplication,their azordable.Applicationswillalsoshareholdingcredentialsandaletter/ beconsideredformedicalandquotecontaininganestimatedcostof pharmaceuticalexpenses,andona theequipmentortreatmentneeded. doctor’srecommendation,assistance Theformcanbedownloadedfrom forheatingappliancesormobility thetihau-WhanganuiIncwebsite equipment. atihau. ( com/te-atihau-trust)andthen Previously,thesegrantswere emailed,postedorhand-deliveredto consideredatthequarterlyTrust theIncorporationo{ce. boardmeeting,alongwithother “Weareheretohelpifpeopleneed applicationsforeducational,sports, assistanceincompletingtheform,” art,cultural,andmaraesupport. saysCharmaine.“Wereallywant “AsaTrust,wehavemadethe everyapplicationtocontainallthe changesowecanbetterrespond informationtheBoardneeds.That totheneedsofourkaumtuaby waywecangetthepdtea,where providingthehelptheyneedin approved, a tothepeoplewhoneedit muchmoretimelyfashion,’says asquicklyaspossible.” SharAmner,TrustChair.“Itmeans Andapprovalcanbegiventoawide applicantscanreceivesupportmuch rangeofrequests. quicker,notinsometimeinthe Mostapplicationsareforhearing future.” andvisualaidsordentalwork,but Theswitchtoamonthlyprocesswas theTrustwillalsoconsiderrequests madeatthebeginningoftheyearas formobilityequipmentorhome atrial,andtheresponsehasbeenso improvementsthatprovideahealth positivethedecisionhasbeentaken benefit. tomakeitpermanent. “Helpingourkaumtuatolive “Whilethetrialwasputinplace happilyandcomfortablyisimportant toenabletheTrusttorespond totheTrust,”saysShar.“Anditisan morequicklytoneed,themonthly areawhereweareseeingagrowing processalsohasapractical needasthepopulationingeneral element,”explainsCharmaineTeki, ages.Recognisingandaddressing ShareholderEngagementO{cer. thisneedhasbeenakeyfocusfor “Whenpeoplereceiveaquotefor theTrustoverthepastyear,andit theequipmentorworktheyneed, ispleasingthatwehavebeenableto theseareoftenvalidforjust30days. identifyanissueandrespondtoitin Gettingapplicationsgrantedwithin suchapositiveway.” thattime-framemakeseverythingso muchmorestraight-forwardforour beneficiaries.” 28
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