Ops Talk Magazine Spring 2013

Page 18

The future of property management

By Tom Brauser

The computing power of desktops and

codes to help simplify and improve how

By tagging assets or spaces within a

portable devices has increased over 200

buildings are managed. They provide a

building, you can collect or deliver infor-

times since the year 2000. An iPhone or

clever means of getting critical building

mation specific to that asset or space ex-

Android smartphone probably has more

information into the hands of the people

tremely efficiently, providing some very

computing power today than most over-

that need it, exactly when and where

effective tools for building and property

all businesses had 12 years ago. Are you

they need it.

managers.

using today’s computing power to your

media collaboration tools are also now

Consider putting a QR code on an

best advantage? Do you even have a

available that greatly improve communi-

asset like a boiler or chiller. That QR

plan to take advantage of mobile tech-

cation within buildings, resulting in posi-

code can be scanned to make a service

nologies and the power of smart de-

tive tenant engagement.

request, to obtain information, or com-

vices?

Building-specific social

QR codes were invented in 1994 by

plete a service or maintenance request.

Until now, most property and facilities

Toyota to track vehicles in the manufac-

If your operations staff notices that your

management systems have been based

turing process. Today they are most of-

chiller is leaking fluid, they could scan

on traditional technologies with applica-

ten seen in advertisements, usually sim-

the code on the chiller with their smart-

tions focused on accounting, work-order,

ply taking you to the company’s home

phone and up pops a screen allowing

and service management. Fortunately,

page. They have since been adapted to

them to place a service request and at-

there now are some very creative appli-

a wide variety of uses, including support-

tach a photo of the leaking fluid. The re-

cations of mobile technologies using QR

ing all aspects of facilities management.

quest can immediately go either to your

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Ops Talk • Spring 2013

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Ops Talk Magazine Spring 2013 by DEL Communications Inc. - Issuu