Get Connected 7

WELCOME

At Connect Appointments, we take great pride in our ability to connect talented individuals with businesses large and small. Our team of dedicated and experienced consultants have a deep understanding of the recruitment landscape, enabling us to provide tailored recruitment solutions that drive your success.

Whether you’re looking for an on-site consultant to manage high volume projects, one-off specialised recruitment campaigns, or a managed contract service - Connect is here to help!

In the following pages, we’ll detail how we work, the industries and sectors we serve, and summarise how Connect Appointments can fulfil your recruitment needs.

But don’t just take our word for it. In this publication, we’re thrilled to feature testimonials from a range of both clients and candidates. Their first-hand experience will offer you valuable insights into the unmatched service we continually deliver across the board.

With decades of experience under our belt, combined with an extensive wealth of knowledge and unwavering dedication, let Connect Appointments be your trusted recruitment partner. It’s time to get connected with Connect Appointments.

The Connect Appointments team

Let’s get Connected

Connect Appointments is one of the country’s leading independent recruitment agencies –and it’s safe to say we know a thing or two about recruitment

OUR NETWORK

DUNDEE

T: 01382 797 579

E: dundee@connectappointments.co.uk

EDINBURGH

T: 01506 449 945

E: edinburgh@connectappointments.co.uk

GLASGOW

T: 0141 212 3740

E: glasgow@connectappointments.co.uk

Scanning through job boards you soon see that recruitment agencies aren’t hard to come by - but finding one which provides a first-class service to both its candidates and clients is a harder task.

Whether you’re looking for an on-site consultant to manage high volume projects, one-off specialised recruitment campaigns, or a managed contract service, the team at Connect Appointments have a range of essential skills, knowledge and expertise to assist you.

Our mission is simple, to provide a personalised and reliable service that helps you achieve your staffing goals and drive business growth.

For us, it’s all about making stronger connections between employers and potential members of staff – and we like to think we’re pretty good at it.

TOP SERVICE

From our national branch network, our teams work hard to help source the best candidates for jobs put forth by big name employers from across Scotland, the UK and even internationally.

Connect Appointments has eight branches, and more than 50 members of staff across the UK. We offer a first-class service, at a competitive price, placing thousands of candidates into a variety of roles, both permanent and temporary. Our team are brilliantly talented at what they do. They’ve got decades’ worth of experience between them,

GRANGEMOUTH

T: 01324 464 951

E: grangemouth@connectappointments.co.uk

HAMILTON

T: 01698 535 870

E: hamilton@connectappointments.co.uk

KIRKCALDY

T: 01592 802 541

E: kirkcaldy@connectappointments.co.uk

with some joining as apprentices, and others who started as candidates that we placed with clients. They understand the businesses and the sectors they operate in, helping us meet our clients’ needs at every turn.

PERSONAL APPROACH

As our team grows, you can guarantee that we’ll always take a personal approach to both our business and yours. We work hard to make sure we match the right people with the best jobs, around the clock. We can provide temporary, permanent and contract staff in the food and drinks industry, engineering, electronics, executive and management, transport, logistics and distribution, manufacturing, office and commercial, packaging, and more.

We’ve got a database of CVs waiting to be tapped into and we’re constantly headhunting for new talent too.

At Connect we specialise in creating partnerships that work, both between ourselves and the employers that we work with, but also for the candidates we place. We know that every client has unique needs, and that the right people can make all the difference in business. That’s where Connect steps in, we’re fully committed to finding the right people for our vast portfolio of clients.

Experience the difference of working with a recruitment agency that is dedicated to your success, and get connected with Connect Appointments.

LIVINGSTON

T: 01506 449 944

E: livingston@connectappointments.co.uk

SUNDERLAND

T: 0191 731 4800

E: sunderland@connectappointments.co.uk

If you’d like to know what we can do for you, contact your nearest branch now, or visit www.connectappointments.co.uk

Why choose Connect Appointments?

At Connect

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BESPOKE TAILORED ADVERTS

Our dedicated team of experienced staff create adverts for your vacancies based on the latest hiring insights and industry knowledge, ensuring its tailored to attract the best candidates for the job.

IN-HOUSE DESIGN AND MARKETING TEAMS

Working in partnership, our inhouse design and marketing teams create, edit, and optimise a variety of creative content that appeals to candidates. This includes eyecatching adverts, engaging social media content, and effective email and text campaigns that generate higher conversion rates and lead generation.

IN-HOUSE PAYROLL DEPARTMENT

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Take the hassle out of payroll administration, our in-house payroll department ensures workers are paid correctly and on time.

JOB BOARDS AND CV DATABASES

An extensive network of job boards and CV databases ensures that your vacancy is seen by a vast pool of candidates, increasing your chances of finding the right person for the job.

across a wide range of sectors and locations. Whether you need temporary staffing, permanent placements or a contract service, Connect Appointments is here to help.

SOCIAL MEDIA AND MOBILE APP

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SPECIALISED DIVISIONS AND BRANCH NETWORK

With specialised divisions covering the UK’s largest industries and a national branch network, Connect Appointments can provide targeted recruitment solutions for companies

We will highlight your vacancy across our social media channels, reaching an expanding monthly audience of 100K+. Whilst promoting your vacancy in the most active and relevant job search groups online, reaching a candidate pool of more than 200,000.. That’s without mentioning our personalised job search app, with the ability to send job notifications directly to candidates’ devices.

ACCREDITED AND LEADING RECRUITMENT SOFTWARE

We’re members of industry leading accreditation bodies, such as: The REC, GLAA, Stronger Together, working in partnership to guarantee the best service to candidates and clients.

SALARY BENCHMARKING AND HIRING CHECKS

Unsure about your salary competitiveness? We can survey the job title and area that is relevant to your role and offer constructive feedback. Whilst providing wideranging hiring checks where candidates are verified and vetted by our HR team, giving you peace of mind that you’re hiring the right person for your company.

Appointments we’re continually expanding our range of bespoke services that cater to the unique needs of our clients, ensuring that we source the best candidates. Here’s what sets us apart from other recruitment agencies

HOW WE WORK

At Connect Appointments we pride ourselves on our comprehensive recruitment process promising to only send candidates that meet your requirements. Here are just a few of the steps we take to ensure that we source top talent for your business

Recruitment Campaigns

Tailored to meet your specific requirements, enabling us to attract a pool of high-quality applicants.

Telephone Assessments

To gain a better understanding of each candidate’s qualifications and experience.

Structured Interviews

To assess a candidate’s suitability for the role and company fit.

Reference Checks

To ensure that each candidate has a strong track record of success.

Bespoke Skill Assessments

Tailored to the role, evaluating a candidate’s proficiency and aptitude.

Pre-Brief and Inductions

To fully prepare each candidate for their assignment.

ACCOUNT MANAGER

Working with us, you’ll have a dedicated Account Manager, operating with one simple mission: to deliver a first-class service. Working from a local branch, they will be your main point of contact:

• Overseeing your full recruitment process

• Ensuring our workforce has arrived and commenced work safely every day

• Carrying out timesheet and payroll procedures

• Undertaking disciplinary requirements

• Compiling KPI statistics for weekly/quarterly reviews

SUPPORT STRUCTURE

We understand that every client has unique needs. That’s why we provide flexible account management support that adapts to the highs and lows of your business throughout the year. Our network of branches across the UK work together to provide knowledge, backup staffing, and

account management support at peak times. Our bespoke software, stored on the cloud for each branch, ensures that our labour pools are accessible from all sites, allowing you to feel confident that there will always be staff available when you need them.

REVIEW STRUCTURE

Clear and constant communication is the foundation of good service. That’s why we prioritise staying in touch with our clients and making sure we’re always listening to their needs. We pride ourselves on our ability to communicate effectively, ensuring that every aspect of our service is transparent and aligned with your goals and requirements:

• Daily Contact: problem resolution and check-in

• Weekly Meetings: progress updates and feedback

• Bi-Weekly Meetings: strategic planning and support

• Quarterly Review: performance examination and optimisation

• Bi-Annual/Annual Review: overall performance and rate reviews

Get to know OUR SECTORS

MANUFACTURING

Manufacturing is always growing, and we’re proud to be specialists in finding skilled and experienced staff for the industry. We have knowledge of supplying staff across a wide range of specialisms, including: automotive, plastic, packaging, bottling and textiles.

ELECTRONICS

Our specialist consultants can work with you to fulfil your recruitment requirements. If you need staff with skills in software development, project management, or technical, we can introduce you to your next team member.

ENGINEERING

With close ties to the engineering industry, we have relationships with a wide variety of specialisms including: test engineers; design engineers; mechanical engineers; and gas and wind turbine engineers.

FOOD AND DRINK

We work tirelessly to pair thousands of candidates with opportunities in distilleries, bottling halls, bakeries, and food production businesses throughout the country. Valuing candidates who possess transferable skills, our commitment lies in providing your company with dedicated and reliable staff.

DRIVING

Whether you’re looking for van drivers to carry out local deliveries, or truck drivers to safely transport your goods across the country, our driving division, Connect Driver Solutions, can match the right people to your needs.

LOGISTICS AND DISTRIBUTION

The production line is vital to many businesses – we understand the need for reliable staff. Transport administrators, supply chain managers, and warehouse order pickers are just some of the logistics and distribution roles we recruit for.

OFFICE AND COMMERCIAL

If you’re looking for staff that can ensure the smooth day-to-day running of your business, we’ve got you covered. We can supply shortterm cover, through to permanent positions in administration, customer service and more.

WASTE MANAGEMENT

Waste Management is integral to all aspects of life and business. That’s why we work with a wide range of specialisms, including: construction waste, household waste and water waste.

The team at Connect Appointments have expertise in a wide range of industries and we’re always looking to expand into more. No matter your business needs, we can connect you with the staff to succeed

CONNECT

CREDENTIALS

At Connect Appointments, we hold ourselves to the highest industry standards, with a firm commitment to meeting all relevant certification and compliance accreditations. Our credentials speak for themselves, demonstrating our unwavering dedication to providing a top-notch service

GLAA

As members of the Gangmasters Labour Abuse Authority (GLAA) scheme, we prioritise protecting candidates from exploitation in industries such as: agriculture, shellfish, food, and drink. This accreditation is a legal requirement and enables us to provide candidates to these sectors, while ensuring their safety in the workplace. We understand that our work in the labour sector has a direct impact on our clients’ reputation and position in the goods supply chain. For this reason, we maintain the same high operational standards that we set for our clients.

Through our partnership with Sedex, we can effectively manage and minimise risks related to labour rights, health and safety, and the environment. Remaining committed to assessing our standards continuously to maintain full transparency and integrity in all our operations.

We are proud to be part of The REC, a leading representative body for the recruitment sector. Our membership gives us access to cutting-edge professional support services covering a wide range of areas, such as: employee relations, employment law, immigration, and labour market trends.

At Connect Appointments, we take the safety and wellbeing of job seekers very seriously. Partnering with JobsAware, to ensure individuals are always protected when searching for employment opportunities. Providing job seekers with the resources they need to find meaningful employment opportunities, while protecting them from any potential scams or exploitation.

We are extremely proud members of Stronger Together, a business-led co-operative that works closely with the GLAA, charities and organisations, to identify and tackle human exploitation. Integrating this critical issue into our recruitment and ongoing labour coordination efforts; undergoing an annual accreditation and regular auditing process. Ensuring we only supply fully vetted and compliant candidates.

Connect are proud to be associated with the ALP, a not-for-profit trade association dedicated to promoting responsible recruitment and best practices for companies that supply workers in a wide range of sectors, including: industrial, construction, food, logistics, and more.

As a member of the ALP, we have access to the latest information and services to ensure that our recruitment practices are in line with industry standards and regulations.

To find out more about our accreditations visit www.connectappointments.co.uk

STANDING OUT FROM THE CROWD

BAKERY PRODUCTION OPERATIVE

Great agency. The team are really nice and very supportive, bending over backwards to keep you in work. Offering great rates of pay, which is always correct and paid on time.

CLASS 1 DRIVER

Very quick and simple process, I was registered and out working within days. Offered a variety of jobs with working hours to suit my personal circumstances. Could not recommend Connect Driver Solutions enough.

LIEBHERR

We’ve worked with Connect Appointments for several years. They’re our first call when we have a vacancy that needs filled quickly. The team take the time to learn about our business and how we work, ensuring the best possible candidates are placed.

AK STODDART

We work with Connect Appointments for the supply of temporary workers, and couldn’t be happier with the service they provide. No vacancy is too big or small for them, always hitting the mark. Connect are now our go to agency for production recruitment needs.

BOTTLING HALL OPERATIVE

The most helpful and professional agency I’ve worked for. Treated really well, they provide a friendly and welcoming atmosphere, with great communication.

DATA ENTRY OPERATIVE

I have dealt with agencies before, but not one as consistently helpful as Connect Appointments.

YODEL

Connect Appointments have been amazing at supporting our business needs; providing high quality workers for short notice temporary staffing requirements.

IRON MOUNTAIN

The service and commitment from Connect Appointments has been first-class. The professionalism and passion for excellent customer service shown by the team is heartening and exceeded expectations.

CAMPERVAN CO

Connect Appointments constantly provide us with great candidates who match the experience and skills that we’re searching for.

With a friendly, approachable, professional team of specialist consultants, we ensure the highest possible level of service for employers and great prospects for jobseekers. See what some of our clients and candidates have to say

FORKLIFT DRIVER

Finding work with Connect Appointments was quick and easy. Work-life balance is great. Always paid on time. Any questions answered quickly.

PRODUCTION OPERATIVE

Very kind, attentive, professional and responsive to all queries. Work schedules were planned in advance and consistent without cancellation.

JACK RICHARDS & SON

We have worked with Connect Driver Solutions for several years, they’ve always been able to provide high standards of Class 1 drivers, some of which have moved to full-time employment with us. They always have drivers readily available, going above and beyond to make sure we have what we need. Connect are up there as one of the best.

BIOMAR

BioMar work in close partnership with Connect Appointments for our temporary recruitment needs. We’re a 24/7 business and the team at Connect are very responsive to our needs, both at peak periods and with short-notice assignments, providing workers that have the right skills and competencies to support us.

MULTI SKILLED WELDER

The best agency I have ever worked for! The people at Connect Appointments are understanding and really care about their workers. They have been excellent; they won’t let you down.

MACHINE OPERATOR

This is the second time I have worked for Connect Appointments, and they’re amazing. Extremely pleasant on the phone and very helpful.

QAS COPAK

Connect Appointments are very good at what they do. We use them for both day and night shift staffing requirements, and the team have always ensured we have the numbers needed.

OCHIL FUDGE

Connect have been excellent, listening to our requirements and working hard to ensure we get not just candidates, but the right candidates. Being a national business with various branches mean they have the scale and reach required, whilst keeping it local, building up a great relationship with the team.

Get connected with the team at Connect Appointments by visiting www.connectappointments.co.uk

Recruitment by

How’s recruitment looking today? We round up the facts

As a leading multi-sector recruitment agency for the UK, Connect Appointments recognises the position it has within the employment industry.

Utilising market insights, local knowledge and unrivalled technology, we deliver quality candidates by looking beyond the vacancy and exploring what makes a business, and its culture unique.

Continually monitoring and analysing trends, whilst contributing to industry reports. That presents us with a range of information representing how recruitment, and the wider world of work is looking across the UK today. Here, we’ve rounded up some of the facts and figures.

75.7% 0.2%

Scotland’s employment rate is at 75.7%slightly below the UK rate of 75.8%

The UK’s employment rate grew 0.2% on the previous quarter – on account of a rise in part-time and selfemployed workers

3% 55k

Scotland’s unemployment rate is 3% - the lowest since records began in 1992

Job vacancies fell by 55,000 at the start of 2023 – totalling 1,083,000 UK-wide

43% 6.7%

There has been a 43% rise in job adverts for warehouse staff since 2019

Growth in regular pay for the UK grew by 6.7% in quarter one of 2023

556k

March saw 556,000 working days lost across the UK, due to labour disputes

Permanent placements in Scotland fell for the third consecutive month – as of April 2023

41%

41% of logistics companies are using temporary staff to fill shifts

Temporary staffing has expanded steadily –with April representing the fastest growth for seven months

Pay rates in Scotland are rising at the quickest pace seen in more than 20 years

The start of 2023 seen a significant drop in hiring demand across the creative industries such as marketing, PR, media and design

Do you need help fulfilling your staffing needs? Here are some frequently asked questions about using a recruitment agency like Connect Appointments

Client FAQs

Finding the right staff to meet the demands of your business doesn’t have to be challenging. At Connect Appointments our goal is to help businesses just like yours find the workers they need.

QWHAT ARE THE ADVANTAGES OF RECRUITING TEMPORARY STAFF?

Temporary staff can be a great benefit to your business, giving you flexibility and allowing you to manage fluctuations in workload, absences, or any unforeseen circumstances. It also provides the opportunity to evaluate the suitability of a candidate before making a long-term commitment.

QHOW QUICKLY CAN YOU STAFF MY OPEN POSITION?

We’re committed to fulfilling your jobs as quickly as possible –and with a vast pool of candidates; national branch network; and a team of dedicated consultants, this could

be sooner than you think. Helping you find the permanent, temporary or contract staff, that meet your needs and enjoy what they do with many ready to start immediately.

QWE’RE CONTACTED BY AGENCIES EVERY DAY, WHY SHOULD WE USE CONNECT APPOINTMENTS OVER THEM?

Thanks to our extensive database of candidates, we have workers ready to hit the ground running for whatever your requirement - temporary staffing, permanent placements or contract solutions. Our Recruitment and Employment Confederation (REC) accredited teams will work tirelessly to guarantee you have complete support. We ensure only the most suitable and vetted candidates are put forward - living up to our accreditation commitments (read more on page 12).

We place the relationships with both our clients and candidates at the heart of everything we do,

Don’t wait, get connected today!

working with your dedicated Account Manager, we will operate with one simple mission: to deliver a first-class service – read what our candidates and clients say on page 9.

QWHAT IS THE NEXT STEP TO PARTNERING WITH CONNECT APPOINTMENTS?

Made the decision, or want to learn more about working with us? Get in touch with your nearest Connect Appointments branch by using the details on page 5. Our teams will be happy to talk you through how we work, how we can help, and speak about some of the extensive range of CVs we have access to right now. Don’t wait, get connected today!

DRIVE YOUR BUSINESS FORWARD

Are you looking for a dynamic, progressive, experienced recruitment agency to support your business needs? We can supply a tailored solution for whatever your recruitment requirements, whilst providing dedicated support for the Armed Forces community.

With years of experience, our experts have lived the day-to-day demands of the industry and understand what it takes to help you succeed. With proven expertise in recruiting across the driving and logistics industries at all levels, we can help source:

Class 1 and Class 2 drivers

ADR drivers

3.5T and 7.5T drivers

Tra c planners and managers

And more!

Contact us now to fi nd out more information about our tailored recruitment solutions.

We’re proud to say that we have received the silver award from the Defence Employer Recognition Scheme, for commitment to supporting the Armed Forces community through employment. We look forward to continuing this support helping ex-service personnel secure jobs.

ENGINEERING

FOOD AND DRINK INDUSTRY HOSPITALITY

DRIVING

LOGISTICS AND SUPPLY CHAIN

Whether you’re looking for an on-site consultant to manage a high volume project, one-off specialised recruitment campaigns, or a managed contract service. Get connected with Connect Appointments. We’ll do the rest.