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Digital Staff

In response to the national lockdown,

over 8000 employees were required to work from home

with little notice. This required a rapid digital response to ensure staff were equipped with the necessary technology to allow them to work from home safely and securely. An ICT click and collect service was quickly deployed, allowing staff to order and collect any ICT equipment that they required whilst maintaining social distancing guidelines. This click and collect service continues to operate for staff to order new or replacement equipment as and when needed.

The roll out of Office 365 was also successfully completed at an unprecedented pace, providing staff with access to the full suite of email, collaboration and communication facilities to successfully work from home within a short period of time. Whilst the roll out of the Office 365 programme had already started prior to the national lockdown, the pace of project was dramatically increased with staff quickly adapting to the change. In addition to this, MiCollab software was rolled out to necessary staff providing them with a simple way to check colleague’s availability, make and receive telephone calls and access the staff directory whenever and wherever they might be.