Introduction Culture, Sport & Tourism delivers high volume front line services to a diverse range of residents, workers and visitors to County Durham.
Service Planning Framework
Whilst the service delivers its ‘business as usual’ activities within an ever changing and competitive environment it also has to respond to a variety of challenges. These include - but are not limited to - achieving Medium Term Financial Plan (MTFP) targets, developing the new delivery partnership with Public Health, and responding to the organisational transformation agenda.
DCC Corporate Objectives
To better prepare for these challenges, enhance focus, and drive performance, the service has been reshaped into five strategic areas, each with responsibility for both business as usual and transforming the service areas they lead. • • • • •
Leisure Wellbeing & Partnerships Culture Visit County Durham Service Infrastructure and Development.
This Service Plan is constructed as a guide for each strategic team to clarify where service objectives and strategic interdependencies lie. This document is intended to provide an overview of the issues we need to address as we progress through a phase of service restructure, re-alignment and transformation. In essence this initial version of the plan provides the foundations on which the new strategic management team will build their individual service teams and plans. The intention is to move to a rolling three-year plan approach which will help steer the service through a period of transition and transformation. It will inform the direction of travel for service teams, and will be reviewed regularly to measure progress and factor in any new areas of work or service challenges.
Culture, Sport & Tourism: Service Objectives
Service Plan
Leisure
Wellbeing & Partnerships
Culture
Visit County Durham
Service Infrastructure & Development
Team Plan
Team Plan
Team Plan
Team Plan
Team Plan
Individual Work Plans
Workforce Development Plan
The contents of the plan will also form the basis of performance reporting for the service and will serve further purpose to inform REAL Service Management Team on progress against high-level service objectives.
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