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LOCAL DEPARTURES FROM MORAY & THE HIGHLANDS • Banff • Buckie • Cullen • Elgin • Fochabers • Forres • Inverness • Nairn • Portsoy
37 years ANd still growing strong
T U O K L OO R
FOR OTIUNG EXCI
NCUERW S IO N S
EX
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020
WE SELL DIRECT… YOU ENJOY THE SAVINGS BOOK BY PHONE FROM THE COMFORT OF YOUR HOME OR VISIT OUR WEBSITE TODAY!
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MOHUC20 CODE CODE
DAVIDLTD., URQUHART (TRAVEL) LTD., 103 EAST STRATHMORE G74plus1LF DAVID URQUHART (TRAVEL) 103 STRATHMORE HOUSE, KILBRIDE,HOUSE, G74 1LFEAST - CallsKILBRIDE, cost 7p per minute your phone company's access charge.
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QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020 It’s 37 years since we began and we are proud as ever to be delivering the quality and outstanding value that you have come to expect from The Wonderful World of David Urquhart Travel! Look out for our exciting new excursions throughout the brochure this year - we hope you’ll be impressed! A fantastic deal, no matter the budget.
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
We want your journey to be relaxing and this year we will be making sure your holiday starts from your pick up point!
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows, on-board toilet and most have air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
As times change, we recognise that your needs may have changed, and we are expanding our ongoing programme of visiting properties and improving standards again in 2020 to ensure outstanding value. Look out for our Warm Welcome awards and of course our Signature Collection: stylish decor, comfortable well-appointed bedrooms, good food and great hospitality. Most include superior quality coaches.
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Book a holiday in one of our own Hart hotels in great locations in Dunoon, Garve and Strathpeffer and benefit from even more outstanding value. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. You can also upgrade your stay (see our website for details). You can even book a self-drive break!
Pavement Side
This year we have a large range of new exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
Quality, outstanding value, local departures, a great choice of destinations and stress free travel - we think we’ve got it all covered! But, if you don’t see what your looking for - destination, room type or pick up location of your choice - then please don’t hesitate to contact us, we are always looking for ways to improve!
Why bookk with us?
37 years and still growing strong
WE SELL DIRECT
hassle freE H HOLID AYS
Guaran ntee the frontt sea onlly £10PP £10PP
customer sa
SUBJECT TO AVVA AILABILITY ITY
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A deposit of £30 per person secures your booking For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
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BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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2 DAYS 1 NIGHT
DEPARTS SATURDAY RETURNS SUNDAY
£137
DEPARTURES
Banff 0930 Portsoy 0950 Cullen 1005 Buckie 1020 Fochabers 1040 Elgin 1100 Forres 1125 Nairn 1145 Inverness 1230
INCLUDES A TICKET FOR
SUPPLEMENTS
£20.00 single room £9.00 per person for Holiday Insurance
strictly come dancing - the live tour
1 Feb
WHAT’S INCLUDED
professional show-stopping routines as the Get ready for glitz, glamour and their way across tz wal in sequins and tan as they dancers and celebrities sparkle ing for? wait you are t Wha Glitterball trophy. the stage to win the coveted atmosphere and tric elec the up soak to seat re your Beat those winter blues, secu keeeeeeep dancing!
ERSKINE BRIDGE HOTEL, ERSKINE
only
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
bration will certainly This year’s Grand Reunion cele to Britain’s brightest k bac d hea 'Entertain You' as we t away with fellow seaside resort to party the nigh rs in Blackpool. David Urquhart Travel custome
NORBRECK CASTLE HOTEL, BLACKPOOL
LIFT
LIFT
£69
DEPARTURES
Banff, Buckie, Cullen, Elgin, Fochabers, Forres, Inverness, Nairn, Portsoy
SUPPLEMENTS
£15.00 single room £9.00 per person for Holiday Insurance
16 Feb
£69
WHAT’S INCLUDED
2 for 1 Bar (conditions apply)
• • • •
One night gala dinner, bed & breakfast 2 for 1 bar for three hours (conditions apply) Welcome glass of wine on the tables Cabaret entertainment from 'Robbie Williams' & the 'Midnight Soul Sisters' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
St Patrick’s Day in Ireland WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions - Donegal to enjoy the festivities & Letterkenny • Entertainment • Travel throughout
INISHOWEN GATEWAY HOTEL, BUNCRANA
Ireland; the Celebrate St Patrick's Day in 's cultural ntry cou the on t even est bigg ts across the calendar! Enjoy a day of even the ch wat and nd whole of Irela n. fair town of Donegal turn gree g There’ll be parades, marchin bands, traditional music, dancing and a carnival l’s atmosphere all round Donega e’s ther zed ama Be high street. nothing like it.
4 DAYS 3 NIGHTS
DEPARTS MONDAY RETURNS THURSDAY
only
£245
DEPARTURES
Banff 0800 Portsoy 0820 Cullen 0835 Buckie 0850 Fochabers 0910 Elgin 0930 Forres 0955 Nairn 1015 Inverness 1100
SUPPLEMENTS
£48.00 single room £20.00 per person for Holiday Insurance
16 Mar
£245
Relax on the golden shores of Lough Swilly in the HHH I.T.B. family run 80 bedroomed Inishowen Gateway Hotel, offering beautiful views of north Donegal, the breathtaking peninsula and the mountains. There’s plenty to enjoy in the hotel, with WiFi, a heated indoor swimming pool, gym, spa facilities and the chance to play for free on the nearby Buncrana Golf Course. Enjoy the views from the restaurant overlooking Lough Swilly. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
Thrills, Frills & Early bird
• One night early dinner, bed & breakfast • Ticket for Strictly Come Dancing at SSE Hydro, Glasgow • Travel throughout
£137
LIFT
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Dunoon Cabaret Weekend HOTEL UPGRADES
£1.50
AVAILABLE
Bar
SEE WEBSITE FOR DETAILS
EXCURSIONS Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne. Oban - Full Day - journeying through Glen Aray with its sweeping hills, we’ll travel past sprawling Loch Awe, before arriving at Oban, the principal town of Argyll.
(conditions apply)
WHAT’S INCLUDED • • • • •
Three nights dinner, bed & breakfast Two excursions £1.50 bar nightly (conditions apply) Entertainment nightly Travel throughout
only
4 DAYS 3 NIGHTS
£129
DEPARTS FRIDAY RETURNS MONDAY DEPARTURES
Banff 0800 Portsoy 0820 Cullen 0835 Buckie 0850 Fochabers 0910 Elgin 0930 Forres 0955 Nairn 1015 Inverness 1100
SUPPLEMENTS
No single room supplement £6.00 per person for Clyde view £14.00 per person for Holiday Insurance
20 Mar
£129
LIVE MUSIC
GLENMORAG HOTEL, DUNOON
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. This 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
LIFT
EARLY BIRD
Largs, Lochs & Glasgow WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Three excursions Time to explore Largs Short stop at the Kelpies, Helix Park on return journey • Entertainment • Travel throughout
WILLOWBANK HOTEL, LARGS
EXCURSIONS Glasgow - Full Day - discover this dynamic and stylish city, with staggering architecture, unique masterpieces from designer Charles Rennie Mackintosh, fabulous shopping and friendly people. For those wanting to visit the superb Riverside Transport Museum, the coach will take you down to the Clyde waterfront and return for you after time to explore. Loch Lomond - Full Day - first on our journey will be a stop at the west shore picture-perfect village of Luss, with its quaint little cottages and old parish, before heading to Balloch. Afterwards we’ll head to Loch Lomond Shores Visitor Centre. Ayr - Half Day - to the delightful seaside town of Ayr.
from only
5 DAYS 4 NIGHTS
£135
DEPARTS MONDAYS RETURNS FRIDAYS
Banff 0800 Portsoy 0820 Cullen 0835
DEPARTURES Buckie 0850 Fochabers 0910 Elgin 0930
Forres 0955 Nairn 1015 Inverness 1100 SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
27 Jan £135
23 Mar £149
LIFT
Llandudno Spring Break WHAT’S INCLUDED
EXCURSIONS
• Four nights dinner, bed & breakfast • Two excursions • Time to explore the charming Victorian town of Llandudno • Entertainment • Travel throughout
EVANS HOTEL, LLANDUDNO This family run 60 bedroomed Evans Hotel has stunning Victorian architecture. The hotel has WiFi and entertainment on most nights, there is a bar, dance floor and also a games room. There is a lift to all floors, bedrooms are traditionally decorated and feature: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities LIFT
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Chester - Full Day - explore the medieval city of Chester with its 900 year old Cathedral, Roman walls and half timbered houses, Chester is a historical gem. Wander through its cobbled street that take you to the famous 'Rows' in the centre of town, a collection of shopping arcades in traditional style.
from only
5 DAYS 4 NIGHTS
£151
VARIOUS DEPARTURE DAYS DEPARTURES
SUPPLEMENTS
Banff 0600 Portsoy 0620 Cullen 0635 Buckie 0650 Fochabers 0710 Elgin 0730 Forres 0755 Nairn 0815 Inverness 0900 £17.00 single room £18.00 per person for Holiday Insurance
27 Jan £151
27 Mar £159
Caernarfon & Betws-y-Coed Full Day - explore some of the most historic and picturesque towns in Wales, full of glorious landscapes, charming shops and plenty of heritage.
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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3 DAYS 2 NIGHTS
£159
DEPARTS FRIDAY RETURNS SUNDAY DEPARTURES
Banff 0630 Portsoy 0650 Cullen 0705 Buckie 0720 Fochabers 0740 Elgin 0800 Forres 0825 Nairn 0845 Inverness 0930
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance £30.00 Festival Zone
£159
3 Apr
to test Steeplechase’. With entry e your bets at the ‘World’s Grea enjoy re, Be part of the action and plac sphe atmo the up soak plechase Enclosure), you can es The Embankment (formerly Stee the biggest tests for racehors nalin rush as you watch one of adre the feel and out day Racecourse. a thrilling ee Aintr us famo the of its way around two circu and riders as they negotiate their
FESTIVAL ZONE!
Upgrade for only
£30
per person
• Two nights dinner, bed & breakfast • One excursion to the Grand National including a ticket for The Embankment with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
MELVILLE HOTEL, BLACKPOOL Situated close to Blackpool's top attractions and within walking distance of the Tower, the privately owned 56 bedroomed Melville Hotel is a great choice. Inside, the hotel is warm and welcoming with a TV lounge, free WiFi, pool table and friendly bar. There is a lift to all floors and the comfortable bedrooms all feature: • En-suite facilities • Television • Tea/coffee making facilities
Central
LIFT
Location
The Enchanted Forest Wood near woodland setting of Faskally Explore the stunning autumn show is a feast for your light and d soun st Fore d Pitlochry. The Enchante nst an original and innovative design set agai senses, with dazzling visuals , you will drop back ral d garden as a natu music score. Using the woodlan of this world. out ly, simp quite is, that experience a lighting show
INCLUDES ENTRY TO the
enchanted forest
2 DAYS 1 NIGHT
DEPARTS THURSDAYS RETURNS FRIDAYS DEPARTURES
WHAT’S INCLUDED • One night early dinner, bed & breakfast • One excursion including entry to The Enchanted Forest • Time in Aviemore • Travel throughout
ITINERARY 8 Oct
£135
Banff 1000 Portsoy 1020 Cullen 1035 Buckie 1050 Fochabers 1110 Elgin 1130 Forres 1155 Nairn 1215 Inverness 1300 £15.00 single room £9.00 per person for Holiday Insurance
SUPPLEMENTS
Day 1 - departure times as indicated. Travel via main roads and motorways with a stop in Aviemore with time to explore before heading to the hotel in time for an early dinner. After dinner make your way to the Fishers Hotel entrance for the shuttle bus to the Enchanted Forest at Faskally Wood to enjoy the famous light display. Day 2 - after breakfast, there is time to explore Pitlochry before departing around lunch time to arrive home late afternoon.
only
Thrills, Frills & Extras
WHAT’S INCLUDED
£135
22 Oct £135
FISHERS HOTEL, PITLOCHRY Centrally located in the beautiful Victorian town of Pitlochry, the 140 bedroomed Fishers Hotel is in a prime spot for exploring. Inside, the hotel is tastefully decorated with a cosy lounge boasting a real log fire for the cold winter months, as well as lovely garden views. There is a lift to Central most floors, WiFi is available and the spacious bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com LIFT
BOOK ONLINE
Location
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The Royal Edinburgh Military Tattoo all set ic, dance and entertainment, t like no other. A festival of mus and drum bands, The Edinburgh Tattoo is an even pipe tish Scot of d blen urful Edinburgh Castle. A colo a colourful against the iconic backdrop of onto the castle esplanade in s from across the world burst rmer perfo and ers danc land high er and better than ever bigg be to ises prom year 70th anniversary. This to a show performance to celebrate its res. Open your eyes and senses ary tradition and global cultu ing. wait is before with a unique mix of milit seat chless - your emotions and leave you spee that will certainly stir all of your
WHAT’S INCLUDED
Thrills, Frills & Extras
• Two nights bed & breakfast including one dinner and one lunch • One excursion including entry to the Royal Edinburgh Military Tattoo • Time in Edinburgh to enjoy the Festival • Travel throughout
INCLUDES ENTRY TO the
royal edinburgh military tattoo
EXCURSION The Royal Edinburgh Military Tattoo Full Day - a spectacle of music, dance and spine-tingling displays, all set against the stunning backdrop of Edinburgh Castle. After an early lunch we leave the hotel and head for Edinburgh, the beautiful Scottish capital full of historic buildings, bustling streets and busy shops. After seeing the sights it's time to enjoy an unforgettable evening at the Tattoo. Following a night of jaw-dropping spectacles and fun all round, we’ll head to the hotel after midnight.
3 DAYS 2 NIGHTS
DEPARTS THURSDAY RETURNS SATURDAY DEPARTURES
£234
Banff 0800 Portsoy 0820 Cullen 0835 Buckie 0850 Fochabers 0910 Elgin 0930 Forres 0955 Nairn 1015 Inverness 1100
SUPPLEMENTS
£19.00 single room £9.00 per person for Holiday Insurance
13 Aug
£234
ENJOY THE FESTIVAL
ERSKINE BRIDGE HOTEL, ERSKINE Situated in 18 acres of parkland on the banks of the River Clyde, with panoramic views of the Erskine Bridge and Kilpatrick Hills, the Erskine Bridge Hotel offers a warm welcome. With a heated indoor swimming pool, sauna and steam room, a riverfront bar and restaurant and free WiFi throughout, you are sure to have a relaxing time at the hotel. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
LIFT Central Location
2 DAYS 1 NIGHT
DEPARTS FRIDAY RETURNS SATURDAY DEPARTURES
NEW for 2020 t with her brand new ‘Let the Ligh Jane McDonald is back in 2020 and brand n uctio prod ning stun a With in Tour’ to wow audiences! set to deliver a knock out new line-up of songs, Jane is . backing singers and live band stic fanta performance with her and song of t nigh stic fanta a Don’t miss what promises to be rmer - you’ll be on your feet in laughter with a truly great perfo no time!
WHAT’S INCLUDED • One night early dinner, bed & breakfast • Travel to and from the Edinburgh Playhouse, Edinburgh for the Friday Evening performance with circle seating • Time to explore Edinburgh on the Saturday morning • Travel throughout
SUPPLEMENTS
BOOK BY PHONE
£135
£15.00 single room £9.00 per person for Holiday Insurance
5 Jun
INCLUDES A TICKET TO SEE JANE mcdonald at the playhouse, edinburgh with seating in the circle
Situated on the banks of the Water of Leith in the West End of Edinburgh, the Britannia Hotel, Edinburgh is conveniently located within easy reach of many of the city's major attractions. There is a lift to all floors and the 223 bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
only
Buckie 0830 Fochabers 0850 Elgin 0910 Forres 0935 Nairn 0955 Inverness 1045
BRITANNIA HOTEL, EDINBURGH
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only
LIFT
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
£135
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Beamish & Durham 5 DAYS 4 NIGHTS
WHAT’S INCLUDED
DEPARTS MONDAYS RETURNS FRIDAYS
• Four nights dinner, bed & breakfast • Three excursions including entry to Beamish ‘Living Museum’ • Time at the Angel of the North en-route to Lindisfarne • Travel throughout
SUPPLEMENT
entry to beamish ‘living museum’
EXCURSIONS
£229
Banff 0700 Portsoy 0720 Cullen 0735 Buckie 0750 Fochabers 0810 Elgin 0830 Forres 0855 Nairn 0915 Inverness 1000
DEPARTURES
INCLUDES
from only
£18.00 per person for Holiday Insurance
30 Mar £229 3 Aug £254
31 Aug £254 28 Sep £245
CHILTON COUNTRY HOTEL, HOUGHTON-LE-SPRING A pleasant 25 bedroomed privately owned HHH A.A. hotel. There is a lovely traditional-style bar and restaurant available as well as WiFi. There is no lift in the hotel, however bedrooms are on the ground and first floors overlooking the countryside and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Lake District, Sail & Rail WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions including a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere • Time to explore Carlisle • Travel throughout
re as we Join us for an exciting adventu dermere Win se crui , train m stea a rd boa the of uty and discover the true bea Lake District.
EXCURSIONS Lakeside & Haverthwaite Steam Railway & Sail on Windermere - Full Day - we join the train at Haverthwaite Station, so sit back and enjoy the impressive views from the carriage as we journey to Lakeside at the southern tip of Lake Windermere. We’ll join the steamer and continue our journey to Windermere. Enjoy a leisurely cruise taking in some of the most stunning scenery of this delightful part of the country. The coach will then complete the journey to Ambleside. Keswick - Half Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town offering a wide range of attractions from shops and restaurants to museums with a difference.
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£269
DEPARTURES
Banff 0700 Portsoy 0720 Cullen 0735 Buckie 0750 Fochabers 0810 Elgin 0830 Forres 0855 Nairn 0915 Inverness 1000
SUPPLEMENTS
£40.00 single room £18.00 per person for Holiday Insurance
8 Jun £269 13 Jul £279
town & country
Beamish - Full Day - step back in time and see how people lived and worked in the late 19th and early 20th century. Staff in period dress add to the amazing atmosphere as they tell their story and guide you through living history. Browse through the school house, have a peek in the newsagents or even buy freshly baked goods in the bakery! Take the tram to Pockerley Manor and see what farm life was like in the 1820s or experience life in the pit village and colliery. Durham - Full Day - Durham, a timeless English University City, is a historical treasure trove of sweeping park lands, museums, a castle and Cathedral. Explore the captivating winding cobbled lanes leading to little shops and tearooms. Visit the impressive Cathedral and Castle World Heritage site - one of the most stunning panoramas in Europe - plus many more galleries and museums scattered around this perfect little city. Lindisfarne - Full Day - let's skip over the causeway to the magical Holy Island, just a few miles from the impressive Northumberland coast. Both an island and picturesque village, Lindisfarne attracts visitor from all over to experience the serene beauty and calming nature of this special place.
17 Aug £289 14 Sep £289
INCLUDES a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere
COUNTY HOTEL, CARLISLE Situated in the heart of Carlisle, the Victorian listed County Hotel is part of the Cairn Hotel Group and has 84 bedrooms. The hotel offers a perfect base for exploring North Cumbria and the stunning Lake District and is situated just two minutes from the town centre. The hotel has WiFi Central available, there is a lift to all floors, all bedrooms are cosy and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT Location
BOOK ONLINE
DavidUrquhart.com
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Torquay & the English Riviera
7 days
WHAT’S INCLUDED • Six nights dinner, bed & breakfast (four nights in Torquay and two overnight stops en-route) • Three excursions including a River Dart Cruise • Entertainment at the Riviera Hotel, Torquay • Time to explore the stylish resort of Torquay • Travel throughout
INCLUDES a cruise on the river dart
DEPARTS SUNDAYS RETURNS SATURDAYS
from only
£319
DEPARTURES
Banff 0630 Portsoy 0650 Cullen 0705 Buckie 0720 Fochabers 0740 Elgin 0800 Forres 0825 Nairn 0845 Inverness 0930
SUPPLEMENTS
£19.00 single room £19.00 per person for Holiday Insurance
7 Jun £325 19 Jul £339
EXCURSIONS
seaside holidays
7 DAYS 6 NIGHTS
20 Sep £319
River Dart Cruise & Brixham NEW - Full Day - we'll start our day with a lovely circular cruise along the River Dart. Take in the beautiful views as we sail around Kingswear and Dartmouth Castle as well as The Estate of the late Dame Agatha Christie! After a great cruise, spend some time in the maritime town of Dartmouth before making our way to Brixham in the afternoon with its colourful houses and interesting history! Shaldon & Teignmouth NEW - Half Day - Shaldon is a great little town full of winding lanes, thatched cottages and unique independent shops for you to wander and browse. Visit one of the delightful cafes and enjoy a coffee before heading to Teignmouth in the afternoon with its fine Georgian buildings, beautiful sandy beaches and great food. Dawlish & Sidmouth - Full Day - first, we'll head to the traditional seaside town of Dawlish with its sandy beaches, traditional seaside attractions and a great mix of eateries. We'll head to Sidmouth in the afternoon where you can pop into the many friendly shops bursting with great gifts. If you’re craving something nice, why not pop into one of the lovely cafes and relax with a pot of tea and a cake after being out in the fresh sea air!
RIVIERA HOTEL, TORQUAY This privately owned hotel has 145 bedrooms and is in the heart of Torquay, only a short stroll to the beach and fantastic attractions. The hotel has a heated indoor swimming pool, entertainment most evenings, WiFi, a cosy bar and a peaceful Central library lounge to relax in. There is a lift to most floors and bedrooms have: • En-suite facilities • Television with Freeview • Radio • Tea/coffee making facilities LIFT Location
NEW for 2020
Eastbourne & Carr Taylor Vineyard
WHAT’S INCLUDED • Six nights dinner, bed & breakfast (four nights in Torquay and two overnight stops en-route) • Two excursions including entry to the Carr Taylor Vineyard with guided tour and tastings • Time in Eastbourne • Entertainment • Travel throughout
EXCURSIONS
7 days
7 DAYS 6 NIGHTS
INCLUDES entry to carr taylor vineyard with guided tour & free tastings
South Downs & Carr Taylor Vineyard - Full Day - we'll make our way through the stunning South Downs, stopping in the charming town of Lewes, full of antique shops and cosy cafes. After a great morning, we'll head to the exquisite Carr Taylor Vineyard in East Sussex to enjoy a guided tour, discover the secrets of wine-making and even sample some of the produce. Your guide will also entertain you with a brief history of English wine, take you to see the vats and presses as well as the bottling room to see the machinery. Brighton - Full Day - journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops, check out the ornate Brighton Pavilion, wander its charming harbour or simply fall in love with the beautiful parks and gardens that make Brighton so special.
DEPARTS SUNDAYS RETURNS SATURDAYS
from only
£329
DEPARTURES
Banff 0800 Portsoy 0820 Cullen 0835 Buckie 0850 Fochabers 0910 Elgin 0930 Forres 0955 Nairn 1015 Inverness 1100
SUPPLEMENTS
£47.00 single room £20.00 per person for Holiday Insurance
14 Jun £329 2 Aug £339
16 Aug £339 13 Sep £329
STRAND HOTEL, EASTBOURNE Bask in the beauty of Eastbourne at this 99 bedroomed OYO group hotel on the seafront just a short walk from the famed Victoria Pier. This 19th century hotel features a stylish bar area downstairs and a wonderful restaurant with stunning sea views, guests have plenty of space to relax and unwind in. There is a lift to all floors, WiFi is available and bedrooms come with: • En-suite facilities • Television with Freeview • Radio • Tea/coffee making facilities
8
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
Central
LIFT
Location
MOHUC20.qxp_Layout 1 06/12/2019 17:21 Page 9
NEW for 2020
Scarborough & the North York Moors Railway
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions including a journey on the North York Moors Railway • Time to enjoy the seaside resort of Scarborough • Travel throughout
INCLUDES a ticket for the North york moors railway
EXCURSIONS York - Full Day - renowned for its exquisite architecture with a tangle of quaint cobbled streets, the iconic York Minster and a wealth of visitor attractions including the Jorvik Viking Centre, York is a city not to be missed. Browse the independent boutiques and cafes or perhaps drop into the world famous Betty’s Tea Rooms. North York Moors Railway & Whitby - Full Day - steam across the North York Moors and relive the sights, sounds and smells of days gone by! Hop aboard a heritage steam locomotive as we travel from Pickering, with its must-see 1930s themed station, to Whitby. Dart through the spectacular countryside and revel in nostalgia as the steam engine hauls it way over the Moors. Arriving in Whitby, we'll have time to enjoy this beautiful seaside town full of charming tearooms and quirky shops to browse before we board our coach and make our way back to Scarborough.
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£229
DEPARTURES
Banff 0600 Portsoy 0620 Cullen 0635 Buckie 0650 Fochabers 0710 Elgin 0730 Forres 0755 Nairn 0815 Inverness 0900
SUPPLEMENTS
£30.00 single room £18.00 per person for Holiday Insurance
✦
25 May £229 10 Aug £249
28 Sep
£239
✦ Bank Holiday
A large, traditional hotel overlooking Scarborough’s harbour and South Bay, the 413 bedroomed Grand Hotel is a town landmark and the perfect base from which to explore Scarborough - with its sandy beaches, historic castle and typical seaside amusements. At the Grand Hotel there is a lift to Central most floors, WiFi and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT Location
Blackpool Breakaway WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions Free bar 5pm - 10pm nightly (conditions apply) Enjoy the Blackpool Illuminations on the September & October departures • Time to enjoy the bustling resort of Blackpool • Entertainment • Travel throughout
free Bar nightly (conditions apply)
EXCURSIONS Oswaldtwistle Mills & Fleetwood NEW - Full Day - delight in Lancashire as we make a stop at the wonderful Oswaldtwistle Mills shopping village where you will have ample time to explore the exciting mix of shopping and leisure experiences. From giftware to gourmet food, a garden centre to a wildfowl nature reserve, you will be spoilt for choice. Afterwards, we'll make our way to Fleetwood, also a well known shopping destination with an eclectic mix of historic and modern shopping venues. Southport - Full Day - explore the traditional Victorian seaside town including one of the oldest Iron Piers in the country, beautiful parks and gardens, a boating lake and plenty of unique shops and cafes to keep you entertained.
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£209
DEPARTURES
Banff 0600 Portsoy 0620 Cullen 0635 Buckie 0650 Fochabers 0710 Elgin 0730 Forres 0755 Nairn 0815 Inverness 0900
SUPPLEMENT
£18.00 per person for Holiday Insurance
18 May £209 29 Jun £219 17 Aug £219
Seaside holidays
GRAND HOTEL, SCARBOROUGH
14 Sep £219 5 Oct £219
BLACKPOOL BOOSTERS! BOOST YOUR BREAK
WITH BLACKPOOL’S TOP ATTRACTIONS AT
UNBEATABLE PRICES!
HARLANDS HOTEL, BLACKPOOL This family run hotel is situated on the seafront on the Queens Promenade with views of the Irish Sea and Cumbrian Fells. Set within a great location to enjoy the highlights of Blackpool, the hotel has 20 bedrooms, a bar area and WiFi. There is a lift to all floors and bedrooms are traditionally decorated with: • En-suite facilities • Television with Freeview • Tea/coffee making facilities LIFT
BOOK ONLINE
DavidUrquhart.com
9
SCOTTISH HIGHLIGHTS
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Dunoon & Loch Katrine Cruise from only
Situated on the stunning Cowal Peninsula, Dunoon is a charming Victorian town with bags of charm. With its beautiful coastal views, quirky shops, tearooms and Victorian pier, Dunoon is the perfect destination to kick back and relax. With its prime position in the Firth of Clyde, the town has a distinctive ‘island’ feel, with lovely views to Arran and Bute. Whether you want to discover or daydream, Dunoon is perfect for a break away from the hustle and bustle of everyday life.
£169 4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
5 Jun 21 Aug 4 Sep 2 Oct 16 Oct
£169 £179 £179 £169 £169
HOTEL UPGRADES AVAILABLE SEE WEBSITE FOR DETAILS
WHAT’S INCLUDED • • • • •
Three nights dinner, bed & breakfast Two excursions including a Loch Katrine Cruise £1.50 bar nightly (conditions apply) Live entertainment on most nights Travel throughout
£1.50 Bar (conditions apply)
10
a cruise on Loch katrine
EXCURSIONS Argyll Forest Park, Callander & Loch Katrine Cruise NEW - Full Day - we’ll begin our day with a stunning scenic drive around the Argyll Forest Park taking in the magnificent views before reaching the charming village of Callander. You’ll have plenty of time to explore before taking to the water for a leisurely cruise on Loch Katrine on the famous Sir Walter Scott Steamer! Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne. Explore this enchanting 18th century town, where the turrets of Inveraray Castle overlook the beautiful waters, and charming white-walled houses hug the bay. Visit the famed Whisky Shop for a tipple or two or travel back in time with a visit to Inveraray Jail (at your own expense), where costumed 'inmates' capture the grittiness of a Victorian prison. Or how about a trip up Inveraray Bell Tower? There’s so much to do, it will be a struggle to leave!
Banff 0800 Portsoy 0820 Cullen 0835 Buckie 0850 DEPARTURES Fochabers 0910 Elgin 0930 Forres 0955 Nairn 1015 Inverness 1100 SUPPLEMENTS
INCLUDES
No single room supplement £6.00 per person for Clyde view £14.00 per person for Holiday Insurance
GLENMORAG HOTEL, DUNOON
LIFT
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Ayrshire Coast & Arran WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions including a sail to Isle of Arran & entry to Brodick Castle • Time to enjoy the classic Ayrshire resort of Largs • Entertainment • Travel throughout
INCLUDES a sail to the isle of arran & entry to brodick castle
EXCURSIONS
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£215
DEPARTURES
Banff 0800 Portsoy 0820 Cullen 0835 Buckie 0850 Fochabers 0910 Elgin 0930 Forres 0955 Nairn 1015 Inverness 1100
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
20 Jul £239
4 DAYS 3 NIGHTS
from only
WILLOWBANK HOTEL, LARGS Close to a lapping sea and the rolling hills of Ayrshire, the family run ★★★ S.T.B. 33 bedroomed Willowbank Hotel offers holidaymakers comfort and easy access to both the seafront and Largs’ charming town centre. Inside, the hotel is warm and welcoming with friendly staff and the interior is finished to a very high standard throughout. There is no lift in the hotel however bedrooms are on the ground and first floor and all have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
Dornoch & Top of Scotland WHAT’S INCLUDED • • • • • •
Three nights dinner, bed & breakfast Two excursions Welcome tea or coffee on arrival Time to enjoy Dornoch Entertainment Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
SUPPLEMENTS
Banff 1000 Portsoy 1020 Cullen 1035 Buckie 1050 Fochabers 1110 Elgin 1130 Forres 1155 Nairn 1215 Inverness 1300 £60.00 single room £14.00 per person for Holiday Insurance
1 May £185
EXCURSIONS
£175
scottish highlights
4 May £215
Isle of Arran & Brodick Castle NEW - Full Day - arriving on Arran we'll make our way to the 15 Jun £235 7 Sep £239 beautiful Brodick Castle with years of history. Discover the secrets and stories of the people who have lived here throughout the years on a special self-guided tour through this exquisite castle. Why not enjoy the gardens with delicate plants and new nature trails before we take to the road and explore the north of Arran, taking in Sannox to Lochranza with time to explore this quaint village with its ruined castle. Glasgow - Full Day - discover this dynamic and stylish city, with staggering architecture, unique masterpieces from designer Charles Rennie Mackintosh, fabulous shopping and friendly people. Visit the pleasant squares, wander its beautiful cathedral, or marvel at the Victorian architecture. For those wanting to visit the superb Riverside Transport Museum, the coach will take you down to the Clyde waterfront and return for you after time to explore.
23 Oct £175
John O'Groats & Thurso - Full Day - taking in the beauty of Scotland as we discover rolling countryside, beautiful harbours and miles of sandy beaches. We'll travel over the rugged coastline, arriving in John O'Groats with fine views across the Pentland Firth towards Orkney, before heading home via the charming town of Thurso, a hive of traditional shops, cafes and restaurants. Falls of Shin - Half Day - visiting the stunning Falls of Shin with its lovely cafe and gift shop. As we pass through the traditional village of Bonar Bridge and make our way towards Lairg and Loch Shin, we'll arrive at the spectacular Falls of Shin. Visit the gift shop and grab a coffee before heading to see the wonderful falls - you might be lucky enough to see the salmon leaping!
DORNOCH HOTEL, DORNOCH This attractive hotel overlooks sandy beaches and the Royal Dornoch Golf Course and is situated just a few minutes walk from the enchanting cathedral town of Dornoch. The Dornoch Hotel is a brilliant base to discover the remote scenery and charm of Scotland’s far north. The hotel has WiFi, a large reception area, sun lounge with lovely views and a bar. There is a lift to most floors and bedrooms are Central traditionally decorated, they feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT Location
BOOK ONLINE
DavidUrquhart.com
11
Irish collection
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NEW for 2020 Lisdoonvarna & The Cliffs of Moher 7 days only
£449 7 DAYS 6 NIGHTS
DEPARTS SUNDAYS RETURNS SATURDAYS
5 Jul 23 Aug
£449 £449
Join us for an Irish adventure on the stunning Emerald Isle as we head to the charming spa town of Lisdoonvarna. Colourful towns, sweeping coastlines and dramatic cliffs create a certain buzz to the west coast of Ireland that is hard to resist. Discover the stories and romance of this special corner of Ireland as we pick out the highlights on this great tour, taking in part of the Wild Atlantic Way.
WHAT’S INCLUDED
HOLIDAY ITINERARY
• Six nights dinner, bed & breakfast (four nights in Lisdoonvarna & two overnight stops at the Carnbeg Hotel, & Spa, Dundalk) • Three excursions including a guided tour of Tullamore Dew Distillery • Time to explore the spa town of Lisdoonvarna • Entertainment at the Imperial Hotel, Lisdoonvarna • Travel throughout
LIFT Central Location
IMPERIAL HOTEL, LISDOONVARNA
The 100 bedroomed HHH I.T.B. Imperial Hotel is part of the White Hotel Group, located in the centre of the historic village of Lisdoonvarna. Traditionally decorated, the hotel has WiFi and a lift to all floors and bedrooms feature: • En-suite facilities • Satellite television • Hair dryer • Tea/coffee making facilities
DEPARTURES
SUPPLEMENTS
12
Banff, Buckie, Cullen, Elgin, Fochabers, Forres, Inverness, Nairn, Portsoy £105.00 single room £24.00 per person for Holiday Insurance
INCLUDES ENTRY & GUIDED TOUR of tullamore dew distillery
BOOK BY PHONE
Day 1 - Departure times as indicated, travelling to the ferry terminal at Cairnryan for our sailing to Ireland. On arrival we will make our way to Dundalk for our overnight stay at the Carnbeg Hotel. Day 2 - After breakfast we head to Tullamore to enjoy a guided tour of Tullamore Dew Distillery. After an enjoyable visit you will have time to purchase lunch in Tullamore before making our way to the Imperial Hotel, Lisdoonvarna where we stay for 4 nights. Day 3 - After breakfast we will make our way to the vibrant city of Limerick where you have the chance to explore before making your way back to your hotel in time for dinner. Day 4 - After breakfast we will make our way to the Cliffs of Moher, a spectacular visitor attraction on Ireland's west coast. In the afternoon we will have time to explore the market town of Ennis before making our way back to the hotel in time for dinner. Day 5 - Enjoy free time in the spa town of Lisdoonvarna. Day 6 - After breakfast we will make our way to the Carnbeg Hotel, Dundalk for your overnight stay. On arrival you will have time to explore the area before enjoying dinner in the hotel. Day 7 - After breakfast we will make our way to the ferry terminal for our return sailing. Dropping off mid evening.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Irish collection
Donegal Delights From rolling hills to deep glens, national parks to historic castles, Donegal has it all! Discover history, heritage and culture at some of Irelands iconic attractions or why not stop in at one of the friendly local pubs for a Guinness. You’ll always be sure of a warm welcome and a story to be told in this charming corner of Ireland!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry and guided tour of the Londonderry Guildhall & Tower Museum • Time in Donegal • Entertainment • Travel throughout
from only
£329 5 DAYS 4 NIGHTS
INCLUDES
DEPARTS MONDAYS RETURNS FRIDAYS
ENTRY & GUIDED TOUR of londonderry guildhall & tower museum
£329 £339 £345
22 Jun 13 Jul
EXCURSIONS
3 Aug
Londonderry Guildhall & Tower Museum NEW - Full Day - first, we visit Londonderry's most recognisable landmark, The Guildhall, which has been at the heart of the city since 1890. Admire the stunning stained glass windows, discover the exhibition on the Plantation of Ulster or why not visit the main hall complete with its amazing organ. Afterwards, we’ll make our way to the Tower Museum, an award-winning attraction located behind the city’s historic walls. Uncover the secrets behind the famous La Trinidad Valencera, one of the largest ships in the Spanish Armada fleet, as well as the story behind Londonderry and how it has become the vibrant city it is today. Bundoran & Ballyshannon - Half Day - to the charming towns of Bundoran and Ballyshannon, situated along the Wild Atlantic Way. Bundoran, fondly known as ‘Fundoran’ is a great little seaside town with plenty to do. From fresh coastal walks to the many trinket and gift shops along the main street, there’s something to keep everyone happy. After exploring, we’ll head along the coast to Ballyshannon, the oldest town in Ireland and now designated a heritage town. Sligo - Full Day - come and spend the day with us exploring Sligo, north west Ireland’s most important town and a hub of culture and history. Well situated on the wooded plain of the Garavogue River between Lough Gill and the sea, Sligo is a gem not easily forgotten. Central
CENTRAL OR ABBEY HOTEL, DONEGAL Experience classic Irish charm in a fantastic location, the Central and Abbey Hotels are both in the middle of Donegal’s action. Both White Group hotels are traditionally decorated, have WiFi and there is a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities. All guests can relax at the Central Hotel, with its heated indoor swimming pool, sauna, jacuzzi and gym.
BOOK ONLINE
LIFT
Location
DEPARTURES
Banff, Buckie, Cullen, Elgin, Fochabers, Forres, Inverness, Nairn, Portsoy
SUPPLEMENTS
£60.00 single room £22.00 per person for Holiday Insurance
DavidUrquhart.com
13
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Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is issued (this can be issued in person, via email or post.
Payment
coach holidays booking conditions
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit/Credit Cards and bank transfer are all acceptable forms of payment unless booked within seven days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for reimbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 20). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate
14
BOOK BY PHONE
alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 21 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. From time to time, you may find that prices are reduced for “Last Minute” offers or special deals, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the "Changes by us" section (above) and, where appropriate, seek compensation. Please note that any price variation will not be automatically notified to you if your booking is already made, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us and (c) for us altering the price of a tour in the event to increase the number of people on the tour to reach the required minimum and therefore prevent (a).
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer pre-payments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Your Information
Meals en-route
Where possible we would like to send your holiday correspondence via email, please ensure we have the correct email address for you to allow us to send any accurate information and updates regarding your holiday.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Tickets Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
R e a r
Driver
Luggage Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Itinerary Programme & Excursions Your tour driver will notify you of the intended schedule during your holiday programme, this normally includes a notice at hotel reception. When out on excursions, please listen carefully to your driver for the intended departure times and locations. If you misplace the information whilst out, please contact us on the number included within your departure information and we can assist you. Please note that if you are not at the specified details notified to you, we have a duty to other passengers and the coach will be released, Unfortunately we cannot be responsible for your own arrangements back to the hotel/excursion.
Customer Reviews We are currently in the process of moving our traditional customer satisfaction cards to a more eco-friendly method online, in the meantime if you would like to send us a review of your holiday (including your hotel accommodation, excursions, driver, coach, pick up detail, journey detail or any other service related issues) please do not hesitate to send this to us at the address listed or one of our customer service email addresses.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
BOOK ONLINE
general information & insurance
Pavement Side
Return Journey
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£3.00 per person £9.00 per person £14.00 per person £18.00 per person £20.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£16.00 per person £21.00 per person £26.00 per person £30.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£20.00 per person £22.00 per person £24.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£31.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
DavidUrquhart.com
£41.00 per person
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GROUP BOOKINGS
Your Number one choice for Quality and Outstanding value
½ 1
Price Place When you book 10-19
FREE Place When you book 20-34
2
FREE Places When you book 35-40
3
FREE Places When you book 41-49
4
FREE Places When you book 50+
Let David Urquhart Travel look after your group. Whether it’s a family gathering, club or organisation get-together – contact us and let us take care of your group holiday from beginning to end. We believe in the personal touch, so you will have a local number to call us and a direct email for the group sales agent looking after you. Don’t think your group is big enough? We can still look at specific pick up points and discounts for groups of 10 or more. If you don’t see what you need, please call us to ask. From destinations stretching across the UK, Europe and Ireland the choice is yours! • No hassle, stress free group booking process • Dedicated contact for your booking
• Easy payment terms - flexible payment arrangements to suit your group
• Direct pick up and drop off at your own group location of choice
• Meet & greet service to discuss group requirements and finalise arrangements
• Easy payment methods - card via phone, cheque or bank transfer
• For local groups - deposit and payment collection at group venue
Contact us and we can talk over your needs. CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
DavidUrquhart.com
*Supplements and holiday insurance premium as appropriate, are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or holidays with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
VISIT US ONLINE
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