How to Fix the "Server Busy" Error in QuickBooks QuickBooks is the best accounting software that monitors and manages not only the accounts payable and, sales and receivables of your computer, but also the payroll and ebanking transactions. This program has various components and interfaces with other applications, such as PDF creators. You may face the ‘Server Busy’ error message with QuickBooks when it is busy accessing these components and applications. Although it’s just informative and doesn’t require being responded in some cases, you can still get rid of the ‘Server Busy’ error with the help of QuickBooks tech support experts.
In addition to the technical assistance, you can follow some of the workarounds as given below to fix the ‘Server Busy’ error in QuickBooks.
Fix 1 - User Response Request If you’re getting the ‘Server Busy’ message with QuickBooks that also has the ‘OK,’ ‘Cancel’ and more buttons, it means the program is waiting for the reply before it finishes the operations which are currently performing. If you didn’t reply the ‘Server Busy’ pop-up, it remains on the program’s screen and prevents other operations from being performed.
Fix 2 - Installing Updates If you’re downloading and install a new update for QuickBooks on your system, you may face ‘Server Busy’ error until the update is finished. Sometimes, downloading and installing the Windows Update can also cause this error. You should also ensure that the computer security or firewall program isn’t blocking the QuickBooks from installing the update and showing the ‘Server Busy’ error. If it is, then you can set QuickBooks as an exception to
your security application. If you don’t know how to add exceptions, you can check the program’s user’s manual. When the ‘Server Busy’ error has gone, you can start using QuickBooks.
Fix 3 - Multiple Accesses QuickBooks is one such software that can be accessed by multiple users at the same time. However, you may face the ‘Server Busy’ error if multiple PCs are hosting the company file, and multiple users are trying to access the same company file or one of its components all at once. When the other user is finished accessing the company file, you may see that the ‘Server Busy’ error disappears.
Fix 4 – QuickBooks closing problems Whenever you close QuickBooks, the program shuts down all files, applications and the components it opened and used, such as QB update, Axelbridge1, QBDagent, and Observer. If it failed to close completely, you might face the ‘Server Busy’ error when you open the QuickBooks next time until it appropriately resets these files and components. At such time, you can forcefully close these items via the Windows Task Manager. To do so, press the ‘Ctrl-Alt-Del’ keys all at once to open the Task Manager, find the processes and select the ‘End’ option.
Fix 5 – Low Memory If you’re using QuickBooks online version and the company’s network doesn’t have the sufficient memory, you may face the ‘Server Busy’ error when the application tries to perform operations on the network of your company. Close the QuickBooks program and other applications you’re running on the network and then reboot your PC to clear the memory. Restart the QuickBooks after rebooting the computer and see if the error disappears.
Other Solutions However, if the QuickBooks error ‘Server Busy’ continues and you’re unable to make it disappear from the screen using one of the above-discussed solutions, you can look for the more solutions. Dial the QuickBooks helpline number and ask the customer support from a team of experts to instantly get fixed the ‘Server Busy’ pop-up in QuickBooks.