The Official Publication of Davao Doctors Hospital | T2 | 50th Anniversary Issue | August 2019
Cover Story
Conversations
LET’S HEAR FROM YOU conversations with selected DDH stakeholders on how they feel about the DDH Brand of Care, our services and our future PAGE 6
MY 7-YEAR DDH JOURNEY Insights and lessons from DDH’s President & CEO, Raymund CS Del Val PAGE 4
DDH AT 50: VALUING THE PRESENT Features
The Homecoming : A 50th Anniversary Celebration PAGE 9 Patient Experience Goes Global PAGE 10 From Internship to Residency Training: My Davao Doctors Hospital Experience PAGE 11 DDH Labor Management Cooperation PAGE 14
Community Pulse
DDH Kicks off Anniversary with Motorcade PAGE 15 DDH Celebrates 50 years PAGE 16 DDH Anniversary Food Park PAGE 17
Meet the Experts
Get to know Dr. Elizabeth Villano (DDH MSO President) & Dr. Cyril Pete Martin Misoles (Chief Medical Resident) PAGE 12
EDITOR’S NOTE
Stop Awhile “Yesterday is history, tomorrow is a mystery, but today is a gift. That’s why they call it the present.”
I
t’s amusing when seniors (doctors, nurses and employees alike) gather together talking about the old days over and over, laughing and enjoying past events, even fiascos that before caused much anxiety and torment, ending with a sigh, ”those were the days….”. Those days, though, will never return and often there is some regret in many a senior conversation that “those days” should’ve been imbued with the same fondness and appreciation at the time they were being lived. Akin to parents not being able to enjoy the morning rush with the kids, the clutter, the endless appeal for McDo or Lego or 5 more minutes at the pool, we forget that they grow up so fast and the present distress shall pass all too quickly. When it’s gone, we will miss it and all we can do is chat about it with fondness and humor. For us at DDH, appreciating the night duties, the constancy of the urgent, and the tensions expected once we traverse our gates, can be quite a challenge; but it would be good to value and enjoy it before we miss it. Not seeing the daily grind from a bigger picture can make the present a daily pain. It helps to see that having a job, a training, or a contribution to the institution and humanity, are by themselves great blessings denied so many. I discovered it worthwhile to learn to STOP AWHILE, be mindful and take in the present with a perspective that it is fleeting. From that vantage point, we can reflect on the whys and hows of the present and be thankful for the integral value of the present as it ushers in our future. PULSE wishes to cause us to STOP AWHILE, take stock of what and where we are as an institution today, and contemplate on where we are headed. CELIA C CASTILLO, MD Editor-In-Chief THE PULSE EDITORIAL BOARD PUBLISHER | Raymund CS Del Val EDITOR-IN-CHIEF | Celia C. Castillo, MD, FPCP MANAGING EDITOR | Bam Basan-Anino CONTRIBUTORS
Raymund CS Del Val | Noel A. Villanueva, MD Yas Ocampo | Caryll Bato | Jencynt Chu Katrina Sanchez | Essale Jule O. Aninon Aljun Presillas | Cyril Pete Martin Misoles, RN, MD
PROOFING
Edu Lopez | Katrina Sanchez
THE PULSE is the official quarterly newsletter of Davao Doctors Hospital published by Davao Doctors Hospital. Printed in Davao City, Philippines. Distributed in Mindanao for the medical community, health enthusiasts, as well as select hotels, restaurants, cafes, fitness centers and health establishments. No part of this publication may be reproduced or transmitted in any form or by any means, without permission in writing from the Publisher.
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PRESIDENT’S VIEWPOINT Trailblazing at 50
D
avao Doctors Hospital (DDH) has been constantly growing over the past 50 years. We trailblaze the healthcare industry with innovative and people-centered solutions that we are now known for, supported by the effective collaboration and dedication of our employees, doctors, and stakeholders. Our milestones are not accidental but rather the realization of our careful thought, hard work, and persistent dedication. Every person working at DDH is the embodiment of our core values, who selflessly share their creativity, knowledge, innovation, and experience to ensure that we constantly share the DDH Brand of Care to every patient that we serve. Internally, we continue to enhance the skills of our doctors and staff through local and international training programs to ensure that we consistently achieve excellent clinical outcomes. Externally, we continue to weave our presence into the Davaoenos’ fabric of life by expanding our footprint, guaranteeing easy access to healthcare within the communities. We are one with the government’s campaign for universal healthcare through our primary care facilities at Dumoy and in Annex 4. Soon, our presence will be felt in Buhangin and Mintal, as we plan to expand our outpatient satellite services to these strategic areas. In all of these, the well-being of our patients and their families remains our top priority. As we move forward, we will design our strategies, goals, and initiatives to focus on people-centered care -- our patient and their families will always continue to be an integral part of our Brand of Care. RAYMUND CS DEL VAL President & CEO
DOCTOR’S CHART Where are we now?
T
he 50th Anniversary
What is notable is that 49.8% of the Medical Staff are Baby
of
Doctors
Boomers (1944-1964), 37.8% are Gen Xers (1965-1979),
Hospital was not only
11.5% are in the Traditionalists age group (1927-1946) and
a time of celebration.
0.9% are millenials (1980-1994).
It was also a time of
On the other hand, the Nursing Staff, Residents, Interns
contemplation. Where are
and much of the support staff are in the Millenial age
we now? What does the
group. This makes for a very challenging communication
next 50 years hold? What
plan.
Davao
are the next steps? The answer to the first question is the key to the next ones. From an initial 60 bed
It is heart-warming; however that 31.8% of the Medical Staff are graduates of our own Residency Training Programs. It goes to show DDH is really worth coming back to.
Hospital, we now have a Tertiary 250 bed Hospital with eight Accredited Residency Training Programs and the original 24 Specialists has now grown to 217 specialists and subspecialists. Eleven major specialties are represented.
NOEL A VILLANUEVA, MD Medical Director THE PULSE | August 2019
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COVER STORY
My 7-year DDH Journey
by: Raymund CS Del Val
When I first came to Davao Doctors Hospital (DDH) in 2012, there was a feeling of uncertainty within the community. The shift to a new leadership management has brought about a big challenge to us and to most of our people who had struggled in transitioning and accepting the new partners. 4
THE PULSE | August 2019
COVER STORY
B
ut through the years of hard work and persistence, we persevered and focused on our goals. Together with the management team, medical organizations, union representatives and members of the board, we have initiated a single and powerful vision that can be understood and emulated by the staff, doctors and stakeholders.
Guided by our vision, mission and core values -- we have charted our goals as a team and celebrated our small and big wins as a team. Our vision is to become the unparalleled health institution beyond borders and supported by mission statements and core values that are understood by everybody and effectively communicated to our patients and partners. In seven years at DDH, I have learned that the only thing that is impossible is often the untried. Guided by our vision, mission and core values -- we have charted our goals as a team and celebrated our small and big wins as a team. We have literally and figuratively climb mountains, carved out milestones and break records along the way. Our milestones include the following:
•
the formulation of the 5R/8R strategies and implementation of the balanced scorecard to effectively monitor our success rate
•
increased and strengthened doctor and community partnership
•
Introduction of the DDH health card and patient ID card
•
Increased brand value through patient retention programs, digital marketing initiatives and community engagements
•
Introduction of the Healthcare In Partnership Program (HIPP) fostering a positive partnership with other healthcare facilities
•
Introduction of the Community Pharmacy for fairpriced medicines
•
Awarded a gold accreditation from the Accreditation Canada International (ACI), the first hospital in Mindanao to receive such distinction
•
Our digital transformation initiatives such as the Electronic Medical Records System and paperless patient transactions
•
Pushing primary care though our out-patient satellite units initiated by our Dumoy Satellite unit
Fifty years on, we will continue to accelerate towards becoming the most trusted healthcare brand in the country. Our achievements and the DDH’s success are always a team effort. We grew our net worth from P995 million to P2.1 billion in 2018, making us giant in our own right. We weatherproof our organization to ensure that we will continue to be industry leaders and further increase our brand value. Fifty years on, we will continue to accelerate towards becoming the most trusted healthcare brand in the country. ________________________________________________________________ RAYMUND CS DEL VAL is DDH’s President and CEO. He has extensive background in telecom and IT, he used to served as the General Manager for HP Philippines prior to joining DDH in 2011.
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CONVERSATIONS
DDH at 50: Let’s Hear from You by: Dr. Celia Castillo & Jencynt Chu
D
avao Doctors Hospital celebrates its Golden anniversary this year, with the eagle’s eye on its mission of providing excellent clinical outcomes and providing delightful experiences for its patients. Aiming to understand how DDH is perceived by the community, we conducted a quick survey of randomly selected patients and stakeholders. We sent 500 questionnaires online and we gathered 96 responses which is 20% response rate. The following are the results of the survey and textual comments. How do you feel about Davao Doctors Hospital today?
• •
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THE PULSE | August 2019
DDH for me is a standardized hospital that focuses on customer/ patient overall wellness. Davao Doctors Hospital is a medical facility that I can safely put my trust in. Their services are constantly changing in order to better accommodate their patients. The hospital is also considered as one of the top-notch hospitals here in Davao.
CONVERSATIONS . How do you feel about the Medical Doctors & Nurses?
•
Medical doctors in DDH are such a good doctors, they give detailed information about your health and listen to patients properly and tried to help them as much as possible.
How do you feel about our equipment?
•
•
I think nurses should be well compensated because they are the heart of the hospital. Without them DDH can only function so much. They should be offered packages that will make them stay longer. The market for nurses is competitive and the retention program of the hospital cannot compete with it
. How prepared is DDH for the next 5 years?
DDH has the state of the art equipment.
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FEATURES
CONVERSATIONS How do you feel about DDH partnering with the Metro Pacific Group? •
Since DDH will be partnering with one of the biggest organizations in the Philippines, the move is strategic for the hospital.
•
Though strategically in some aspects, welfare of its staffs under their roof are being compromised. We hope that they will also care much for their employees since they are the front lines that carry DDH's brand
DDH is constantly finding ways of improving itself. It is dynamic as it never stops exerting its best efforts to meet the challenges of the rapidly evolving healthcare system. At the top of its priorities is its desire to develop primary care centers that will bring DDH closer to the communities. This will help decongest the main hospital, overcome the ever tightening traffic situation in the city, and provide immediate medical attention to people in the nearby areas. The successful model of our Dumoy, Toril Satellite will soon be replicated in the DDH properties in Mintal and Mandug. At 50 years, Davao Doctors Hospital continues to lead in medical care in our city and relentlessly pursues a future of unbounded possibilities.
________________________________________________________________ CONVERSATIONS, is a part of The Focus Group Discussion Project ( FGD) initiated by CorpComm group. The activity aims to get positive narratives from DDH’s management, employees, business partners and patients.
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FEATURES
The Homecoming A 50th Anniversary Celebration
by: Yas Ocampo
I
n celebration of 50 years of caring for life, the Davao Doctors Hospital honored its pioneers during a special homecoming event attended by the DDH family.
“It was 50 years ago when a group of brilliant doctors chose to share their dream and passion for healing to the Davao Community,” DDH President and CEO Raymund S. del Val said.
The event was held at the AVR 3, 4th floor at DDH’s Oncology Building in July, the same month the hospital celebrates 50 years as a premier healthcare provider to the city and the region.
“We pride ourselves to have been trailblazers in the industry… always the first to try new things and first to introduce numerous innovative healthcare solutions. We were and are still the movers and shakers of the healthcare industry in this part of the country,” del Val said.
It was also an opportunity for the hospital to honor its highlights for the past 50 years, a celebration of firsts. Among these firsts was the recognition of the first baby born in the hospital, as well as the first employee, nursing service director, and resident graduate.
Dr. Rizalina Mitra-Pangan, one of the founding members of the hospital, acknowledged the role of the hospital as an important member of the community.
Dr. Reuben Higino S. Cabrera was honored as the first baby to be born inside the Clinica Hilario in 1970. As fate would have it, Cabrera himself would find himself in the healthcare industry as a doctor of veterinary medicine, graduating from the University of the Philippines Los Banos in 1992. He now serves as an Independent Board of Director for both the Davao Doctors Hospital and the Chairman of the Audit Committe for both Davao Doctors College. Cabrera has a private practice and is married to a fellow veterinarian, Dr. Jesselle.
“The mission of this group of doctors was to provide quality healthcare through an institution that would be the most modern and best equipped… a hospital that would enable them to practice their expertise effectively,” Dr. Pangan said.
The hospital also honored its first employee Pilar Bullecer, who was the longest-serving Medical Technologist of the Clinica Hilario Diagnostic Laboratory from June 1969 to November 1999. Bullecer started at the Clinica 1964 and set up the DDH laboratory in 1969.
Dr. Bernard Soberano Chiew also shared an inspirational graduate’s message from his experience with the hospital.
The DDH also appreciate the efforts of the first director of the nursing service, Nurse Ida P. Salvacion, who served the hospital for most of its 50 years until her retirement in 1994. Moreover, the hospital also noted the skills of its first resident graduate Dr. Evelinda Talento, who served her residency from November 1969 to May 1970. Dr. Talento still holds a clinic as an EENT at the hospital’s Medical Tower.
Dr. Pangan shared that the hospital has cultivated a spirit of camaraderie among its doctors, staff, and employees throughout its 50-year history. From around 90 when the hospital started, it now has around 200.
The homecoming night also featured a video presentation about the history of the hospital, from the founders and incorporators own words. The presentation included stories of the vision and challenges of starting a hospital in Davao in the 1960s and its success stories. Fifty years later, the hospital would remain one of the pillars that make Davao City a leader in the healthcare industry. ________________________________________________________________ YAS OCAMPO writes for The Mindanao Times.
THE PULSE | August 2019
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FEATURES
Patient Experience Goes Global
by: Aljun Presillas
“
I
work with the Patient Experience Group.” That’s the reply I give when people ask me about my job.
“The WHAT Group ?” would be the frequent retort and I would understand perfectly . It has been a long and hard journey for me to understand the concept of PATIENT EXPERIENCE and its practical application to the current trends in the global healthcare system. Like most people, I thought healthcare is nothing more than providing effective and safe medical interventions with good customer service. The shift from the traditional customer service into what is now termed Patient Experience is new to us but has been embraced by more advanced healthcare institutions abroad. Patient Experience is not about making people happy or satisfied; that would be Customer Service. Rather, it is appreciating that patients suffer one way or another when they come to us and we need to understand and acknowledge that they can suffer further as a result of the healthcare service we give. Fundamentally, it is about how we deliver safe, high quality care in an environment of patient centeredness. Every member of the staff, from doctors to employees to outsourced personnel are patient experience touch points. How do we determine if our patients’ experience is positive? In 2019, DDH partnered with Press Ganey (PG), an International organization specializing in Patient Experience measurement and performance solutions for more than 32 years. They work with healthcare organizations worldwide to provide a comprehensive portfolio of feedback solutions capturing the voice of the patient and healthcare staff to identify targeted improvement opportunities through advanced analytics and strategic advisory services. As a strategic partner, they can
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help DDH in understanding and improving the entire patient experience at various touchpoints. As a pilot project, we focused this year on the entire experience of our patients during their hospital admission and as outpatients at the Emergency Department. The Patient Experience Group conduct surveys electronically using the PG online tools. The survey responses are automatically sent to PG for data analysis according to the following domains: 1. Communication with doctors 2. Communication with nurses 3. Responsiveness of hospital staff 4. Pain management 5. Communication about medicines 6. Care transition 7. Cleanliness of hospital environment 8. Quietness of hospital environment 9. Discharge information Our results are benchmarked with over 1000 other hospitals and we can see how we perform in comparison to other hospitals globally. We are also given recommendation on innovative improvement solutions to issues encountered in our survey. These are evidence-based strategies and best practices of leading hospitals around the world. Patient experience and person-centered care is the future of healthcare. Our journey has just begun and we just have to journey together and be victorious together. ________________________________________________________________ ALJUN PRESILLAS is DDH’S Patient Experience Officer.
FEATURES
FROM INTERNSHIP TO RESIDENCY TRAINING: My Davao Doctors Hospital Experience by: Dr. Cyril Pete Martin S. Misoles
T
he life of a physician, as many would call it, is more of a vocation than a profession. When you decide to be a doctor, you must put into mind that your life onwards will be at most parts dedicated to service and learning. After graduating from medical school, I had the chance to choose the training hospital for my internship. Since I was away from home for the longest time, I decided to choose a hospital that was situated in Davao City and would somehow give me the experience and learnings that I need in order to pass the upcoming board exams. I also wanted to do away with public hospitals since I already had the opportunity to work in them during my clerkship in Iloilo. So I ended up applying for internship at one of the most prestigious private hospitals in the city - Davao Doctors Hospital. At first, as an outsider, I didn’t know what to expect since I had no idea of the environment and the culture that DDH has. Together with 37 other co-interns who came from different medical schools around the Philippines, I was surprised to be welcomed like a family and with utmost professionalism in this institution. Our internship, although “toxic” compared to other hospitals as some would say, became one of my most memorable experience. The working environment in DDH was close to ideal and we got to learn from the best consultants and specialists in their different fields of medicine. I dare say, I wouldn’t have passed the licensure exams if not for my clinical rotations in DDH which greatly supplemented my foundational knowledge in medical school.
After passing the boards, I was faced with the decision to go into residency training. I was quick to decide that it would be in the same institution where I had my internship. One of the reasons why I chose DDH, was the immense culture of excellence and professionalism that it has. The dedication that the hospital has to provide the best quality health care to its clients is unparalleled in the region. Together with my colleague, Dr. Asther Fe M. Espiritu, we pioneered as the first training residents in Pathology for Davao Doctors Hospital. It was tough since we were to lay the foundations of the residency training for the department. Our chief pathologist, Dr. Oscar P. Grageda and training officer Dr. John Patrick C. Padilla along with our six other associate pathologists were so welcoming and supportive. They took time in making sure that our baby steps towards becoming a fullfledged pathologist were on the right track. Being a second year pathology resident and the current overall chief resident, I have learned that it is the journey towards our destination that counts. Our goal should always be enjoying the ride, not waiting for the destination. Residency training is tough but with the correct guidance of our mentors and help from our fellow doctors, we can push through and prepare for a fulfilling career as consultants.
________________________________________________________________ CYRILL PETER MARTIN MISOLES, MD is DDH’S Cheif Medical Resident .
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MEET THE EXPERTS ELIZABETH VILLANO, MD DDH MSO President
“Life doesn’t always give us what we want, only what is best.”
D
r. Betsy Villano believed she was born to fulfill her mother’s dream of having a child who is a physician. She felt she had no choice because she was her mother’s last chance of having a doctor in the family. For this reason, she had to forgo her dream of becoming a clinical psychologist. After passing the Medical Board Exams, she intended to be an internist, but the opportunity opened for her to become a pediatrician instead. She wanted to be a pulmonologist, but again the opportunity opened for her to become a pediatric intensivist instead. Desiring an uncomplicated life , Dr. Villano just wanted to attend to her family and her critically-ill patients. However, she was plunged into the role of training officer, Department Chairman, the Secretary to the DDHMSO President, and now DDHMSO President. In life, everything happens for a reason. Dr. Betsy never dreamed of becoming a physician nor hold positions of responsibility, but the difficulties and challenges she faced taught her the values of obedience, flexibility, commitment and perseverance.
CYRIL PETE MARTIN S. MISOLES, RN, MD Chief Medical Resident
I
t took quite a while for the Department of Pathology to have a resident-in-training but it was worth the wait.
Now on his second year as a Pathology resident, Cyril Pete Misoles of Panabo City already made history having been appointed as the Chief Resident of DDH Residency Training Program. For the first time, we have a resident in Pathology taking the helm and who is not the most senior among the residents. It is not surprising since Cyril has already shown his exceptional character, initiative and resourcefulness on top of his academic prowess since his undergraduate years. He graduated Magna cum laude of BS Nursing from San Pedro College and was in the top 15 of his class at the West Visayas State University College of Medicine. When he took his internship at DDH, he was awarded Most Outstanding Intern of the Department of Internal Medicine and was nominated as the Overall Most Outstanding Intern. Cyril is seen active in leading the residents in their various facets of training and is also actively participating in the quality and safety initiatives of the hospital. He is truly an asset to our institution.
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ROAD MAP
ROADMAP
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FEATURES
Davao Doctors Hospital Labor Management Cooperation
by: Jumarie Albit
D
avao Doctors Hospital firmly believes that the organizational decisions should be in consensus with its labor group since they constitute the majority of the hospital’s work force. Their opinion matters. With this in view, in 2011, the DAVAO DOCTORS HOSPITAL LABOR AND MANAGEMENT COOPERATION (DLMC) was established to enable the hospital’s management and its labor group to arrive at shared decisions for the benefit of the organization, its entire workforce and the patients we serve. Specifically, DLMC intends to attain the following: •
Enhance cooperation between the management and labor group in the creation and implementation of employee programs and improvement initiatives pursuant to the company’s vision of being the Unparalleled Health Institution Beyond Borders.
•
Strengthen the bond between management and the labor group.
•
Initiate leadership in coming up with effective and efficient LMC programs and practices that other institutions can benchmark on.
The DLMC structure includes a steering committee, secretariat, and subcommittees. Management is represented by the VP for HR and Admin who is authorized to make decisions. The 5 subcommittees are: •
Family and Employee welfare
•
Labor Law compliance
•
Productivity and Improvement
•
Community Development
•
Decorum and Investigation
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•
Ethics Committee
•
Anti-sexual Harassment Committee
With the joint forces of labor and management, DLMC has been very active in implementing programs and projects that promote work-life balance, information-sharing, open discussions and negotiations on top the regular employee welfare and development activities. In this regard, the management has, likewise, been unfailingly transparent in its assurance to support whatever programs and projects DLMC comes up with that are in the best interest of employees and the organization as a whole. The major breakthrough that emanated from the DLMC was the 1000 voices launched 2 years ago. This program promotes an open discussion between the employees and the President/ CEO. A learning session from the President is featured during the activity. This reflects the management commitment to provide a venue for an open discussion on work-related and personal concerns and suggestions raised by employees. The President also provides coaching on successful leadership when employees request for it. Among all DLMC programs, 1000 voices has involved and benefitted workers at different levels because the program does not stop at employees only, but also involves outsourced personnel, hearing their workplace challenges and appreciating their insights. The mutual commitment of both labor and management is the key factor in guaranteeing the success of DLMC.
________________________________________________________________ JUMARIE ALBIT is a member of the DDH’S Labor Management Committee and serves as Executive Assistant to the Vice President for HR and Admin.
COMMUNITY PULSE
DDH Kicks off Golden Anniversary with Motorcade by: Yas Ocampo
A
s the hospital celebrates its 50th year of giving quality healthcare in Mindanao, Davao Doctors Hospital (DDH) led a motorcade last Sunday, June 30, among its first activities for its golden anniversary this month. Led by its dynamic management team, the event was spearheaded by various stakeholders of the hospital, including its partners and other entities. Members of the hospital’s different departments and medical staff paraded around key areas of the city with six (6) departments and two (2) partners joined in the motorcade. The motorcade route included the streets of Magallanes, Claveria, Bajada, Cabaguio, Uyanguren, Madrazo, and Quirino. DDH Medical Staff Organization President Betsy Villano, MD, called the motorcade a major milestone. “So, it is just right that we celebrate now with DDH and be part of its long history,” Dr. Villano said.
___________________________________________
LEEXEN GARCIA is a Training Officer for the Learning and Development Department THE PULSE | August 2019
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COMMUNITY PULSE
Davao Doctors Hospital celebrates 50 years by: Yas Ocampo
D
avao Doctors Hospital (DDH), the leading privately owned, tertiary level, and multi specialty hospital celebrated its 50 years in the healthcare industry as one of the largest and modern hospitals in Mindanao during a special celebration held last Monday, July 1, at different sites around the hospital.
“Dark green represents the people behind DDH, our founders, our doctors, the hospital staff and our stakeholders. Looking closely, the logo portrays a bigger person is extending his hands to the smaller person. It signifies that DDH is always ready to give a helping hand to those in need.”
President and Chief Executive Officer Raymund CS del Val said the hospital promises more innovations in the many more years to come, as it embarks on the momentous occasion.
“Lastly, the light green depicted as a smaller person represents our patients. Its extended arms as seen in the logo represent our long-standing relationship with our patient and their families. We are partners in taking care of their health for the rest of their life. The big and small persons are interconnected, forming the shape of a heart - a potent symbol of love. “50 years of caring for life is truly a milestone for this homegrown brand and we wanted to commemorate this milestone on our golden year,” Tiu said.
Celebrating the major milestone, the hospital also launched a new logo and lit up its facade, to highlight its role in the promotion of health around the region. “We are honored to be part of your lives, as members of the larger family of Dabawenyos, and Mindanaons,” del Val said. In fact, the hospital blessed three state-of-the-art imaging equipment--a computerized tomography (CT) scan, mammogram, at the hospital’s Radiology Department and the Catheterization Laboratory (Cath Lab), as the newest addition to its Operating Rooms. Del Val said the equipment will “raise the bar for diagnostic and therapeutic imaging in the region.” The anniversary celebration also offers an opportunity for the homegrown brand to introduce a new look, unveiling an anniversary logo that best describes its growth for the past 5 decades. The new logo encompasses the gains of the past 50 years and the promise of doing more in terms of providing accessible and quality healthcare to the community. “The anniversary logo exhibits three colors that best represent DDH’s existence,” Dr. Mirasol Tiu said. “The color yellow is a representation of our existing logo, while the circle represents our unwavering commitment of providing accessible and quality healthcare to the Davao community.”
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“Loving means caring and it only means that our Brand of Care goes beyond our patient’s stay at DDH. The logo was launched at the lobby on Monday afternoon. Among the other highlights of the anniversary celebration is the launch of Kaleidoscope, a coffee table book that features a number of success stories of DDH patients who have been part of the hospital’s growth and history. The 68-page coffee table book is a collection of stories of hope and love, ranging from the triumphs of patients and their families to the growths of DDH employees. As a fitting culmination to the 50th anniversary, the hospital lit up its facade in public lighting witnessed by representatives coming from various sectors, among these the office of Mayor Sara Duterte and the City Government of Davao, private and community partners, as well as officials of the hospital. ________________________________________________________________ YAS OCAMPO writes for The Mindanao Times.
COMMUNITY PULSE
DDH Anniversary Food Park by: Katrina Sanchez
F
ood has always been a part of any Filipino Celebration. Who wouldn’t agree that food is life?
As Davao Doctors Hospital (DDH) turns fifty years, a food festival dubbed as “Food Park” was organized at the Valera Parking Area last July 4 to 6, 2019. DDH President and CEO Mr. Raymund CS Del Val, and DDHPATRA NFL’s Rommel Pinario, the employees’ representative, led the ribbon cutting which signified the opening of the Food Park. Right then and there, lots of people started to visit the booths. Apart from the wide range of food choices, little fun games were also held every afternoon of this 3-day festival, which were joyfully participated not just by DDH employees, but Food Park visitors and concessionaires as well. Teavana and Aces Band, meanwhile, graced the evening sessions with their music.
It is delighting to see people coming in with their amused faces, waiting to see what the Food Park has in store for them. Participating concessionaires on the other hand, were also surprised on the bulk of Food Park goers. This Food Park, organized by DDH for the first time, was indeed a big success. Among the exhibiting concessionaires were Thong’s Food Delights, Puffy’s HK Waffle, Chowking, Lab Kitchen, Oh My Garlic, Pizza Hut, Moringa Choice Shakes and Juices, Colasas BBQ, Revala Ice Cream, Takoen Nachos and Lemonade, Chef Law Rice Bowls and more, Milady’s Food Services, Sucree Davao, Black Hog and Zen Sushi. They too, witnessed how successful the event was, and are looking forward to participate in the next Food Festivals to come. Cheers to more years of celebrating life, DDH!
___________________________________________
KATRINA SANCHEZ is DDH’s executive assistant to the VP for Quality and Strategy. Kat also helped organized the DDH Food Park. THE PULSE | August 2019
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COMMUNITY PULSE
Scramble the words below to unravel the answer to each question. Think you got it right? Email all your answers to pulse@ddh.com.ph and get a chance to win a special prize.
HUBIB
SNVEE
What is the famous abbreviation of the DDH Vision?
How many core values does DDH have?
___________________________
___________________________
CNA OD
What is that one attitude in the 10 golden rules that we have to possess?
___________________________
IQALUYT
To adhere to the highest standard of _______, 5. _________,
___________________________
IQNGIOTUA
________ Building is the oldest building of DDH.
___________________________
FSAYTE
To adhere to the highest standard of _______,
___________________________
ELXELNCEEC
To adhere to the highest standard of _______, _________, and 6. ________ in service.
___________________________
SAIVD
The ________ came to Davao and perform a concert in celebration of the 50th anniversary.
___________________________
OFDO PKAR
The ______ is the assignment of degrees of
anniversary celebration?
___________________________
___________________________
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TREIAG
What do you call that 3-day event at the Valera Parking as part of the 50th
THE PULSE | August 2019
urgency to wounds or illnesses.
THE PULSE | August 2019
19
