DoubleTree by Hilton London - Ealing Friday, 29 August 2014 Issue 66
Happy Birthday
Finance Corner TEAM MESSAGE FROM OUR FINANCIAL CONTROLLER
We have had a great first 7 months in revenue. We are up on budget by £104K and have done a wonderful job at converting it to GOP. I am sure we will continue to do so for the rest of the year also, and achieve a successful year which is going to be welcomed, especially by those of us who have been at the hotel for a few years. Well done to everyone! This year we have had several new initiatives to promote the hotel, which were taken on by all departments. It is really nice to see the participation of everyone. It really helped us to become a close-knit team. I would like to take this opportunity to thank Eva and Orsi for taking part. As I did not want to break the tradition of quotes in these articles I would like to end mine with something that describes our essence here in finance - “I’m not bossy, I just know what you should be doing.” Anonymous Thanks, Nora A Miczak | Financial Controller
Summer BBQ Party 2014
Thanks to everyone who came in for our Staff Summer BBQ on 3rd August, special mention also to the F&B & Kitchen team who arranged all the food & drinks! More pics on Hotel Share Drive > HR > Pictures
1st August – 31st August Annaleise Vander Haar – F&B Charley Bhagat – F&B Kevin Malyon - Kitchen Matt Williams - Management
Length of Service 1st August – 31st August Federica Fimognari – Front Office completed her 1st year on 7th August Thank you for your continued service and hard work & here is wishing many more to come
Quote of the Month Eighty percent of success is showing up. - Woody Allen
Employee of the Month - July
Congratulations to Annaleise Vander Haar – F&B who wins Employee of the Month Award for July. Well done to Annaleise who wins £100 (through payroll), bottle of champagne & an award certificate
UPCOMING EVENTS
Training Update - August Well done to the below team members for successfully completing our pilot English Language learning course: - Sebastion Bialhowski - Maintenance - Eva Oltvanyi - Finance - Federica Fimognari – Front Office - Raquel Soriano Milla – Front Office
Statutory training as per below was completed for all team members in August: COSHH – Maintenance, F&B & Kitchen Fire Training & Bomb Awareness – Nights & MOD’s H&S Refresher – All Departments Please see your line manager if this training is still outstanding for you
Statutory training for September is: DSE - Display Screen Equipment - Front + Back Office Food Hygiene Refresher – Kitchen Accident Reporting & RIDDOR – All Departments
Movements - August
Thursday, 11 September Monthly HOD Meeting: 3:00-4:00pm Tuesday, 16 September International Day for the Preservation of the Ozone Layer Friday, 26 September Business Review Meeting September is - Childhood Cancer Awareness Month - People Skills Month - Women’s Friendship Month
Did You Know DoubleTree by Hilton London – Ealing is ranking: - 45th out of 92 hotel in UK&I, EMEA & AP – QTD - 21st out of 92 hotels in UK&I, EMEA & AP – YTD (as per our Brand Promise Scorecard)
TripAdvisor
A BiiiG Welcome to: - Ariton Gabriel who joins our Front Office team as Assistant Front Office Manager - Sylwia Oleniacz who joins our Front Office team as Front Office Assistant - Petra Kozena who joins our Reservations team as Reservations Supervisor - Sai Tip who joins our Kitchen team as Commis Chef Sorry to see you go: - Charley Bhagat – F&B moves on to other pastures in life Internal Movements: Well done to: - Eva Lopez who moves from Front Office to M&E Sales as M&E Sales Co-ordinator - Raquel Milla who moves from Front Office to Reservations as Reservationist
Catch Me @ My Best
Well done to everyone who received a catch in the 3 month Hilton Recognition initiative with Front Office receiving 40 catches & F&B around 80. Overall, we received almost 120 catches with 21 different team members being “caught”. A special well done to Andrea – F&B (first), Justyna – F&B (second) & Federica – Front Office (third) for receiving the maximum no of catches & coming up at top 3 positions in tally results.
Brand Update NEW DT CARE Community website! “We’ve rebuilt the site to make it much easier to find and share best practices, stories, photos and videos. In our 4th anniversary year of the DT CARE Community website, we continue to be inspired by the passion and Spirit of CARE we see in our teams around the globe. Based on your feedback we have created a more navigable website with additional resources, better tools, and a new mobile application so that you can put the power of the DT CARE Community right at your fingertips.” Ann Thompson - Senior Director, Culture & Internal Communications