WhytoApplyMcAfeeAntivirusProtection?
McAfeeisacommonlyusedsecuritysoftwareandisareputedone Itisoneofthe best-knownsoftwareinsecuritysystems.Supportisawebsitededicatedtoproviding helpforamassiverangeofMcAfee-relatedtopics Supportprovidesanswersand solutionstovariousaspectsofMcAfeeproducts.Differentsectionsdealwithdifferent topicslikeMcafeerenewalwithproductkeyTheyalsohavechapterscovering in-depthtopicslikeproductdownloads,installation,uninstallation,technicalissues etc.Theyarecoveredbrilliantly,andthechaptersarewritteninelementarylanguage forthelaymantounderstandeasily
McAfeeHelpOptions
TherearethreedifferentsectionsinMcAfeeHelp,namelycustomerservice,technical supportandvirusremovalservices.
CustomerService
Likeeverycustomerserviceserviceofvariouscompanies,Supporthascustomer servicedealingwithenquiriesrelatingtoaccountaccess,refundsandotherrelated information Theirsitehasthreewaystoassistyouwithyourissues Onthehome page,alistwilldisplaythehottopics.Theyusuallydealwiththemostcommon problemsthatusersencounterandtheirsolutions
Theychangeaspertheupdatedversions.However,youcanquicklygetthesolutionto yourproblemfaced.AnothereasywaytofindthesolutionisAnswerCentreand Searchfunctions Thisoptionmakesiteveneasiertofindsolutions Thereisalistof recentlydiscoveredthreatswhichgetsupdatedeveryday.Theyhelpyoufindthe solutiontothelatestthreatonyourcomputerandalsowaystopreventthethreat
TechnicalSupport
supporttechnicalSupportisadiagnostictoolthatensuresyoursoftwareisinstalled correctly.Thepotentialproblemwillbeflagged.Apartfromthis,thetoolwillprovide solutionstotheinstallationproblemsyouwilllikelyface.McAfeeHelpsitehasafree onlinescanner Itscansyoursystemforvirusesperiodically Thereisalistofhot topicsthatlinktosomecommonquestionsandprovideanswers.Ifyouwanttoupdate yoursoftware,youcandosomanuallywiththesuitableoptiononTechnicalSupport
VirusRemoval
Asmentionedabove,thetechnicalsupportoptionprovidesascannerwhichisfreeof cost.However,thisscanneronlydetectsthevirus,ifany,onyourcomputer.Support offersvirusremovalservicesontakingthemembership.Themembershipofferedisin threelevels.
1 Bronzesupportwhichisasinglemembershipforasinglequery TheSupportis providedvialivechatortelephone.
2 GoldSupportisalivechatoronlineSupportperminute
3.InPlatinumsupport,askilledtechniciancanaccessyourcomputer,scanit,and removeanyviruses.