2008 UX Findings

Page 90

Tab Labels/Navigation

User Experience 2008

Detailed Findings Background Information User 1

Member. Has used the site.

User 2

Internal

User 3

Member. Has used “quite a bit” Use the site for research, like change management or PM process. I’ve posted to a peer group. I use webinars.

User 4

Non-member. External. Lobbyist.

User 5

Internal

User 6

Non-member. IT

User 7

Member. Has used the site.

Slide 1: Tab Version 1

What do you expect to happen when you click each of these tabs? We’ll go through one by one:

User 1

User 2

User 3

User 4

User 5

User 6

User 7

Member #1

Internal #1

Member #2

External #1

Internal #2

External #2

Member #3

Topics

Various IT topics such as change management

A list of topics and the content associated with each.

Summary level info, look for summary options to drill down. Unsure of content. Wouldn’t know until I saw the second tier.

Broad category of services

Information about what is leadership, being a leader in a company, how can CEB help

List of topics or categories to navigate through

Menu of different areas

Events & Webinars

Events online or onsite, a listing with categories and search capabilities for events in my area.

Calendar of events and webinars with ability to register

Selfexplanatory. A list of summary links. I usually get an email with all of them where I register

List of different events categorized and by date. Links to them.

Selfexplanatory

Webinars and other events that are offered. Categorized in some way. Maybe a calendar.

Current events coming up

Peer Groups

I’ve never used them but would expect a chat, bulletin board, place to provide recommendations.

Discussion board, peer networking of some kind

You can enroll into groups, your items of interest. It would be cool to merge with LinkedIn.

Good question... Way to interact with like-minded colleagues.

Information about peer groups. Improve leadership qualities, peers communicatin g

Some kind of chat or bulletin board

Different areas of interest, list of groups and you can drill down

The Corporate Executive Board

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