Topic Center Templates
User Experience 2008
Scripts Used for Testing Workforce Planning Center First Impressions What is your first impression of this page? What catches your eye? Where are you? What can you do here? What would you expect to find? Is anything confusing or unclear? Scenario 1 You want to identify talent gaps within your company’s workforce. Find something that would help you with this challenge. Scenario 2 At the end of this week, you’re giving a presentation to colleagues that explains why workforce planning is important and should be pursued as a high priority. Find something to help you with this task. Scenario 3 You’ve identified talent gaps within your company’s workforce. How can you fill those gaps? Find something here that would help you. Scenario 4 You’ve found this page to be really helpful and want to send it to a colleague. How would you do that? Scenario 5 What can you do in the Toolbox? What do you expect to happen when you select each of these options? Conclusion Having used these 3 versions of the same Topic Center, which was the most intuitive when you were looking for information? Why?
HR Budget and Spend Resource Center First Impressions What is your first impression of this page? What catches your eye? Where are you? What can you do here? What would you expect to find? Is anything confusing or unclear? Scenario 1 Your HR department does not have a formal budget. Your task is to plan how one can be established. What would you do first? How would you find a template to work from? Scenario 2 Your HR department has a formal budget. You want to find benchmarking data to compare your budget allocation decisions. Where are the spending patterns of your peers? Scenario 3 Find a template to write a business case for implementing or upgrading HR information systems. Find a template to write a business case for allowing employees to telecommute (or “telework”). Scenario 4 You’ve found this page to be really helpful and want to send it to a colleague. How would you do that? Scenario 5 What can you do in the Toolbox? What do you expect to happen when you select each of these options? Conclusion Having used these 3 versions of the same Topic Center, which was the most intuitive when you were looking for information? Why? The Corporate Executive Board
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