Culinour Capabilities Brochure

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It's time to reimagine healthcare culinary

to the Future of Healthcare Dining and Hospitality

We understand that consumer demand for nutrition and holistic healthcare has evolved in response to changing lifestyles, increased health and wellness awareness, and advancements in information accessibility and technology.

We’re transforming healthcare and wellness communities that are eager to embrace nutrition as part of the patient care model to accelerate healing. Our approach seamlessly integrates culinary excellence, technology-driven innovation, and a people-first culture.

Culinour is poised to disrupt the healthcare dining industry and establish new standards of excellence in hospitality.

This is the future. We are Culinour.

We Are

Culinour Founder Richard Schenkel’s commitment to culinary excellence and hospitality has shaped the foodservice industry for decades. Now he has brought together culinary arts, technology, and experienced business leaders to reinvent healthcare dining as an agile start-up.

Culinour blends restaurant-quality dining, clinical nutrition, and advanced technology to create customized food service programs that bring comfort, dignity, and delight to every meal. We proudly serve hospitals, postacute care facilities, and rehabilitation centers, offering a tailored approach to healthcare dining that adapts to the unique needs of every healthcare facility.

With the expertise of a forward-thinking culinary team, we combine a boutique hospitality brand's passion and attention to detail with the scalability and reliability of a leading food service partner. Our commitment to innovation, operational excellence, and employee empowerment ensures that we meet and exceed expectations.

We reimagined what’s possible and built a new healthcare industry solution from scratch that specifically addresses market needs from a client, patient and caregiver perspective.
– Richard B. Schenkel

Our mission is to nourish, support, and lift up every individual we serve.

Understanding that healthcare is a deeply personal and often a transformational journey, we embrace the vital role of food and nutrition in the healing process.

At Culinour, every meal is flavor-forward, nutritionally balanced, scratch-made and served with exceptional hospitality that enriches lives.

It is an essential part of healing and well- being.

As culinary caregivers, we serve with kindness, compassion, and respect, recognizing that nourishment supports the body, mind, and spirit.

We are committed to providing nutritious, delicious, calming dining experiences that enhance patient care.

Through a holistic approach, we offer personalized, patient-centered service, innovative technology solutions to elevate care that powers decision-making, and we offer hospitality that promotes healing and comfort.

A New Era in

Culinour is filling a void in the market and setting new standards of excellence.

Great food is the foundation of great care. At Culinour, our approach is built on three essential pillars that drive everything we do... a people-first culture, culinary excellence, and technology-driven innovation.

The time has come to leverage technology at every touch point to amplify nutrition’s role in recovery, disease prevention and wellness. We create a culture of collaboration that embraces community health improvement, and educates patients and their families on the power of food in healing and longevity.

Shared Ownership

We have created an innovative culture that provides all employees, from kitchen staff and patient dining associates to corporate team members, with a combined ownership stake of over 30% in the company.

Culinary Excellence

Our chefs are expertly trained to craft meals that delight the senses while prioritizing nutrition and wellness. Employees, guests, and patients are treated to wholesome, fresh ingredients and culinary traditions rooted in variety, flavor, and wellness.

Technology-Forward

We’ve reimagined how technology enhances every facet of retail, patient dining, and operational efficiency. From bedside ordering and EMR integration to POS systems and waste reduction tools, our innovations are designed to automate processes, maximize freshness, and elevate the dining experience.

Our people are our greatest asset. We foster a culture of passion and accountability, and with our shared ownership model, we ensure that every team member is empowered to deliver exceptional dining experiences.

Ownership Model

The Healthcare dining services industry faces significant challenges with employee turnover rates exceeding 40%. Our innovative ownership model turns your dining team into Culinour owners. You’ll witness a transformation when every team member feels valued, is empowered to exceed expectations, and has a personal stake in the company’s success.

At Culinour, every employee— from kitchen staff and patient dining associate to corporate team member—shares in the company’s success through a unique corporate culture that offers a combined ownership stake of more than 30% of the company.

To craft and implement our employee ownership model, we worked with Ownership Works, a nonprofit organization founded by Peter Stavros, co-head of Global Private Equity at KKR, to advance the concept of shared ownership. Culinour is proud to be the first contract food and dining management services organization to work with Ownership Works.

Through Culinary Innovation

At Culinour, we recognize that food is vital to the healing process. We are committed to delivering meals that fuel recovery and enhance overall quality of life through specialized menus, nutrition education, and community-driven dining solutions. By integrating culinary expertise, data-driven insights, and a hospitality-focused approach, we provide dining experiences that are as impactful as they are delicious.

Food Is

Whether it’s a patient recovering from surgery, a caregiver finding a moment of respite, or a visitor seeking comfort in a warm meal, we ensure that every dining experience is intentional, nourishing, and deeply satisfying. Our philosophy is built on four unwavering commitments:

Responsibly Sourced

Our fruits and vegetables are responsibly sourced from local farms and suppliers, allowing us to create dishes that are fresh, seasonal, and full of flavor while supporting our community. We offer certified MSC seafood from fisheries that protect marine ecosystems, Fair Trade Certified™ coffee and tea, and humanely raised proteins. It’s a winwin for patients, caregivers, hospital team members, and the environment.

Culinary Artistry

Rooted in a chef-driven, hospitality-first philosophy, we blend culinary passion with operational excellence to transform healthcare dining into restaurant-quality experiences. Every dish we offer tells a story of taste and texture. Our chefs expertly blend fresh herbs, spices, and seasonal produce to create a symphony of flavors. We bring a restaurant-quality approach to dining in hospitals, post-acute care facilities, and rehabilitation centers.

Nutritionally Balanced

Our meals are thoughtfully designed to provide essential nutrients while still being visually appealing, indulgent, and delicious. Our chefs pair proteins, healthy fats, and complex carbohydrates; artfully mix textures; and use cooking techniques like roasting, grilling, and steaming to preserve flavor and nutrients without added fats or sugar. We know that today’s patients understand the importance of food as a prescription for healthy living.

Scratch-Made

Patients, caregivers and hospital team members enjoy a wide range of dining options, from spa-inspired cuisine and build-your-own meals to Blue Zone concepts and personalized therapeutic nutrition. Each dish is carefully crafted by our talented chefs who are also owners of the company, ensuring a deep commitment to quality and taste. Using responsibly sourced ingredients, we craft scratch-made, nutritionally balanced meals that are both delicious and nourishing.

In healthcare, food has the power to do more than nourish; it can heal. We're passionate about crafting culinary experiences that feed both the body and soul. We believe that food is more than just sustenance; it's a journey of flavor, texture, and discovery.

The

Of Food

An emerging and compelling body of research indicates that food and nutrition interventions delivered in a healthcare setting can play a prominent role in the prevention, management, treatment, and even in some cases—reversal of disease. These factors drive the Culinour mission and inspire our teams every day.

Liberalized Patient Centered Dining

Research has shown that overly restrictive diets can lead to poor food intake, malnutrition, and delayed healing, especially among older adults and those with chronic conditions. By collaborating with RDs and medical staff to offer our restaurant quality food choices while still considering medical needs, we help improve patient satisfaction, nutritional status, and clinical outcomes.

Personalized & Therapeutic Dining

Hospitals enhance patient recovery by offering meals tailored to individual health needs, from heart-healthy options to anti-inflammatory and gut-friendly choices.

A Holistic Approach

Culinary excellence in healthcare goes beyond taste—it supports patient dignity, emotional wellbeing, and overall healing.

Proper nutrition plays a vital role in recovery, immunity, and overall well-being, so we go beyond simply providing meals—we create thoughtfully crafted, nutrient-rich dining experiences that actively support patient health outcomes and overall satisfaction.

Prevention Nutrition

A well-balanced diet and patient education helps prevent chronic diseases such as heart disease, diabetes, and hypertension, reducing hospital readmissions and improving long-term health outcomes.

Medical Education

Our chefs and RDs become partners in health, integrating nutrition education into medical and nursing curriculae.

CHNA Support

Our culinary and nutrition teams can play a vital role in addressing Community Health Needs Assessment by providing evidence-based food and nutrition solutions that support community health outcomes. By aligning hospital dining with CHNA priorities, we can enhance patient recovery, reduce readmission rates, and support overall health outcomes.

The Patient

Every Patient is Unique...

and so is our approach to dining. Whether through in-room service, community meals, or grab-andgo options, we ensure that every meal supports healing, dignity, and satisfaction.

Clinical Integration

Our chefs collaborate closely with dietitians and healthcare professionals to create personalized nutrition plans that support recovery, chronic conditions, and wellness goals.

Patient-Centered Dining

Flexible meal ordering and bedside service models provide patients with choice, control, and a dignified dining experience.

Nutritional Support & Patient Recovery

Tailored nutrition plans, particularly for patients with chronic conditions, critical illnesses, or recovery needs.

Inspiring Menus

We offer fresh, chef-crafted, restaurant-style meals with cook-toorder options.

Meal Quality & Flavor

We ensure all patient meals are not only nutritionally balanced but also delicious and enjoyable to drive satisfaction and recovery.

Service Excellence

Our hospitality-trained teams deliver temperature-appropriate, fresh, made-to-order meals with the warmth and care of true hospitality professionals.

At Culinour, food is more than sustenance, it is healing, energy, and life.

Every plate we serve is bold in flavor, rooted in nutrition, and delivered with exceptional hospitality.

Because in healthcare, dining should be as fresh, vibrant, and enjoyable as a great restaurant experience.

The

Experience

Healthcare staff, guests, and family members will enjoy a lively, curated café experience focusing on nourishment, relaxation, and connection.

Sustainability & Freshness

We champion local, seasonal sourcing and on-site gardens to ensure maximum freshness, quality, and environmental responsibility.

Community Engagement

We cultivate connection through chef-led demonstrations, interactive culinary education programs, and engaging healthcare facility dining events.

Wellness-Driven Choices

Our cafés feature health-forward options, including high-protein, low-sugar, plant-forward, and wholefood selections that promote well-being.

Culinary Leadership

Our dedicated on-site teams ensure every guest experience is seamless, responsive, and exceeds expectations—even during peak hours.

Inspired

At Culinour, we merge innovative culinary trends with a dedication to sustainable, scratch-made, and nutritionally balanced cuisine. We create elevated catered experiences with impeccable attention to detail and a creative approach tailored to every occasion. Our catering seamlessly adapts to both intimate gatherings and large-scale celebrations, always delivering exceptional quality and service. Whether hosting an executive luncheon, holiday banquet, or department meeting, we transform every event into a meaningful and memorable experience through outstanding food, warm hospitality, and creative presentations.

Tailored For Every Occasion:

Quick Service for Informal Gatherings

Convenient, cost-effective options without compromising on quality.

Executive Luncheons & Dinner Parties

Thoughtfully curated menus and restaurant-quality dishes are served with seamless execution.

Elaborate Attendant-Serviced Buffets

Engaging presentations with chef action stations for impactful dining experience.

of Transformational Technology

Culinour’s proprietary technology solutions offer state-of-the-art, AI-powered culinary and operations platforms that provide realtime access to data and insights to improve operational efficiencies, track costs, manage budgets, and understand patient and guest sentiment. This allows clients to manage business objectives better and deliver exceptional patient dining experiences.

Nutrition Management

Digital platforms to track patient nutrition intake, preferences, and progress.

Digital Ordering

Seamless, mobile-friendly ordering for patients and staff, improving speed and accuracy.

Menu Management

Our proprietary Culinary IntelligenceTM solution is a complete kitchen management system that streamlines menu planning, recipe management, and procurement, making EMR integrations seamless.

AI-Driven Menus

Smart meal planning based on clinical needs, patient preferences, and real-time data.

Sentiment Analysis

Real-time sentiment analysis to gauge patient and staff satisfaction.

Predictive Analytics

To reduce food waste, optimize purchasing, and ensure better inventory management.

I didn’t create Culinour just to serve meals—I created it to redefine what food in healthcare should be. For too long, hospitals have accepted mediocrity in dining. We refuse to. Every plate we serve is built with intention, care, and culinary craftsmanship. It’s time to demand better—because food isn’t just fuel; it’s healing, connection, and comfort.

Impact-Driven

Higher Patient Satisfaction & Experience

Multi-point sentiment gathering tools provide real-time insight into patient, employee, and guest satisfaction.

Enhanced Nutritional Support for Recovery & Healing

Delivering meals that support long-term wellness and enhanced clinical outcomes.

Improved Population Health Through Thoughtful Dining

Integrating personalized nutrition, sustainability, and evidence-based menus.

A Modernized, Elevated Dining Experience for Patients & Care Teams

Bringing hospitality-driven, chef-led excellence to every healthcare setting.

Step Into The

Embrace the next generation of dining excellence.

Elevated Culinary Experiences

Enjoy fresh, locally sourced ingredients with personalized nutrition and flexible menu planning, creating unique dining experiences that cater to the preferences of today’s healthcare patients, caregivers and healthcare team members.

Innovative Technology Integration

Experience dining services enhanced by cutting-edge technology, from personalized meal planning and real-time sentiment analysis to predictive demand planning that minimizes waste and maximizes freshness.

Empowered Workforce

Welcome a culture of shared ownership where every team member is invested in success. This collaborative environment reduces turnover and fosters a sense of value and commitment to excellence in service.

Culinour is built for the future of healthcare dining—a future where nutrition, hospitality, and technology come together to redefine the healthcare dining experience.

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Culinour Capabilities Brochure by culinourhealthcarediningservices - Issuu