Greater Toronto's Top Employers (2020)

Page 35


( 2020 )

At Hyundai Capital, people drive and thrive together


s part of a smaller outpost in a global corporation, you might think managers at Hyundai Capital Canada would find it hard to keep their employees firing on all cylinders. But the company is proof that the corporate family that works, socializes and drives together thrives together. “We’re trying to create a place that’s welcoming and people feel like they’re part of the family,”says David Daywalt, Senior Director Corporate Services. “We want people to feel like they work for this huge multinational but at the same time are part of this small, intimate family at Hyundai Capital Canada and get the benefits of both worlds.” Headquartered in Toronto, Hyundai Capital provides lease and purchase financing services for Hyundai, Kia and Genesis brands throughout Canada. Its competitive edge against the banks and other financial institutions is quality of service. That starts with hiring the best employees. “Our biggest asset is our people – they’re really what differentiate us. We made a conscious decision to invest in the top talent,” says Daywalt. Hyundai Capital creates an environment employees can thrive in with a full-time corporate culture specialist supported by an employee Corporate Culture Committee. They act as a sounding board for management and organize activities like the annual holiday party, happy hours, picnics and charitable events. Employee clubs are hugely popular. The company funds initiatives like the Umami Club, where employees sample and discuss global cuisine. There are book, movie, fitness and many other clubs that build

HYUNDAI CAPITAL EMPLOYEES ATTENDING THE COMPANY'S QUARTERLY 'TOWN HALL' FOR EMPLOYEES esprit de corps. “These clubs encourage everyone to talk to someone else from the other departments so we can understand better what it is we’re all doing,” says Chanthaly Tu, Senior Analyst, Operations QA. “You get to share what you’ve experienced and to know people better. The company gives us many tools to be very happy.” Tu ensures the customers are happy as a quality-control point person. She joined

We all work together to give everyone in our company family a really sweet ride. – David Daywalt Senior Director Corporate Services

Hyundai Capital in 2016 because the company offered her the chance to take her career to the next level. “I picked Hyundai Capital because it gave me the opportunity to take the next step professionally. They’ve helped me grow a lot,” Tu says. The company helps employees like Tu grow through tuition reimbursement and RRSP matching programs. Its comprehensive benefits package also includes performance bonuses. A healthy work-life balance is also emphasized. Employees receive an annual $2,000 LifeCare Allowance they can allocate between a health spending account and wellness account. They can use it in almost any way that promotes their health

and well-being, including building a home gym, fitness memberships or even paying for that ski vacation that recharges your batteries. Employees use a mobile app to submit claims, which are paid within a week. Staff also get a lift via a special program offering 12-month vehicle leases and the chance to drive a new car every year. There are also opportunities to test-drive “tryout vehicles” where new models like the Hyundai Kona and Kia Stinger are made available for several days, free of charge. Regular town hall meetings and other communications channels keep the Hyundai Capital family informed of not just how they’re doing as a group, but how parent Hyundai Motor Group is performing. There’s also a Global Site Visit program where once a year some employees spend a week at corporate headquarters in Seoul, South Korea. “We try to do the best for our employees in terms of benefits, health and well-being and social cohesion,” says Daywalt. “We all work together to give everyone in our company family a really sweet ride.” 









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